Description :

1. Assisted passengers in placing carry-on luggage in overhead, garment, and under-seat storage.
2. Took inventory of headsets, beverages, and money collected.
3. Announced flight delays and descent preparations.
4. Trained Cabin Crews on how to provide service.
5. Supervised and managed junior and trainee cabin crews.
6. Prepared passengers and aircraft for landing, following procedures.
7. Deep Cleaned Aircraft Recover and sort un- used supplies from prior flight Attend daily briefings, prepare cleaning tools for workday.

Experience

2-5 Years

Level

Junior

Education

BA in HM

Description :

1. Ensured the safety of passengers during take-offs, landings, and emergencies.
2. Helped in emergency and non-emergency situations.
3. Checked the condition of the aircraft cabin.
4. Provided emergency help to the crew and passengers when essential.
5. Supporting the Purser in ensuring the highest standards of safety and security requirements are met and observed at all times by all crew members.
6. Efficiently worked closely with a team to ensure a safe and enjoyable environment for passengers on the ground and in the air, domestically and internationally, while maintaining an excellent safety & reliability record.
7. Trained and mentored new cabin crew members, reducing onboarding time by 30% and enhancing team performance.

Experience

7-10 Years

Level

Management

Education

B.S. Hospitality

Description :

1. Monitored and noted potential safety and security weaknesses as well as recommended and implemented new measures to address the situation.
2. Managed and coached new company entrants by helping them understand their job responsibilities, quality customer service techniques, service recovery, plus safety and security regulations.
3. Assessed and provided performance feedback to new employees through verbal and written assessments.
4. Checked boarding passes and other passenger-related information as a final security check prior to boarding.
5. Advised passengers of safety regulations and equipment.
6. Anticipated and provided for the comfort of passengers needing special attention, including unaccompanied minors, parents with infants, people with disabilities, the elderly and non-English speakers.
7. Confirmed catering according to flight manifest and actual loads.

Experience

2-5 Years

Level

Junior

Education

DHM

Description :

1. Provided outstanding customer service in the aircraft to impress our customers, recognizing cultural differences and individual needs.
2. Worked within a team of Cabin Crew to time constraints to ensure that all elements of the Qatar Airways product is successfully delivered to our passengers satisfaction.
3. Maintained Qatar Airways high level of safety standards on board the aircraft at all times for the safety of passengers and employees.
4. Maintained a high standard of personal presentation at all times and to feel proud to wear the Qatar Airways uniform as an ambassador of a 5-star Airline.
5. Presented  in a positive, approachable and professional manner at all times regardless of the situation.
6. Worked together with other Qatar Airways staff to ensure quality results are achieved for Qatar Airways.
7. Enhanced the passengers journey from start to finish and ensure their return custom with the worlds 5-star airline.

Experience

2-5 Years

Level

Junior

Education

Dip. Av. Mgmt.

Description :

1. Ensured safe and legal operation of Emirates' fleet of over 120 state-of-the-art aircraft through implementation of industry-standard safety and security procedures.
2. Trained in First Aid and licensed to operate Boeing 777 and Airbus A330/340 aircraft.
3. Represented Emirates as a brand ambassador on-board and at outstations around the world.
4. Continually anticipated customer needs and take initiative to identify and prevent potential issues on-board.
5. Employ solid cross-cultural communication and interpersonal skills in order to provide the world's best in flight experience alongside crew from upwards of 130 countries.
6. Excellent problem solved and time management abilities; must prioritize responsibilities and duties in high stress environment.
7. Worked alongside new colleagues and customers each flight; acclimatize to unfamiliar cultures and time zones on a regular basis.

Experience

7-10 Years

Level

Management

Education

B.S. Hospitality

Description :

1. Carried out pre-flight duties, including checking the safety equipment,
2. Ensured the aircraft is clean and tidy, ensuring that information in the seat pockets is up to date and that all meals and stock are on board;
3.  Informed passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
4. Checked passenger seat belts and galleys are secure prior to take-off.
5. Re-assured passengers and ensuring that they follow safety procedures correctly in emergency situations.
6. Gave first aid to passengers where necessary.
7. Ensured passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers.

Experience

2-5 Years

Level

Junior

Education

Dip. Avia. Mgt.

Description :

1. Facilitated training in Economy Class service standards and procedures.
2. Performed on-the-job training for team performance evaluation.
3. Served food and beverages to passengers and made flight announcements.
4. Operated all mechanical and safety equipment with industry regulations and standards.
5. Conducted thorough aircraft pre-flight and post-flight procedures, ensuring a safe journey.
6. Contributed to customer's in-flight experience by going beyond expectations.
7. Informed and educated passengers on any unforeseen circumstances.

Experience

2-5 Years

Level

Junior

Education

Dip. Av. Mgt.

Description :

1. Ensured passenger safety and compliance according to FAA regulations and company standards on Dash 8 Q400 aircraft.
2. Certified to provide cardiopulmonary resuscitation (CPR) and automated external defibrillator (AED) services.
3. Greeted passengers, verified tickets and directed passengers to assigned seats.
4. Addressed passengers' concerns about delayed and canceled flights and resolved the issues.
5. Promoted upgrade options to customers, to increase in passengers satisfaction.
6. Administered first aid to passengers experiencing medical emergencies.
7. Coordinated with ramp agents to verify that all baggage was placed on the correct outgoing flight.

Experience

7-10 Years

Level

Management

Education

B.A. Hospitality

Description :

1. Helped take care of guest check-ins, check-outs, and reservations.
2. Conducted pre-flight cabin checks according to the latest safety and security requirements and threat level.
3. Served meals and refreshments and provided exceptional service to passengers.
4. Consistently earned recognition from the flight crew and received great positive feedback from passenger surveys.
5. Replenished custodial cleaning supplies, restroom supplies, and other stocked items in cabins.
6. Conducted safety demonstrations and ensured compliance with safety regulations, contributing to a 100% safety record.
7. Collaborated with team members to maintain cabin cleanliness, ensuring a welcoming environment for all passengers.

Experience

2-5 Years

Level

Executive

Education

Dip. Av. Mgmt.

Description :

1. Greeted to the passengers as they board the plane.
2. Assisted passengers with storage of additional baggage.
3. Checked tickets at the same time as boarding, answered any last-minute flight questions.
4. Ensured the safety of passengers during the flight.
5. Provided additional space for passengers with disabilities in addition to customers with small children.
6. Offered beverage and food service to passengers.
7. Ensured that passengers with requests for particular needs or diet supplements are taken care of previous to flight.

Experience

2-5 Years

Level

Junior

Education

Dip. Hosp. Mgmt.