Cabin Steward Resume Samples

The job description of a Cabin Steward is to ensure the cleanliness, comfort, and overall satisfaction of guests in cruise ships, resorts, and hotels. These individuals play a crucial play as they ensure a pleasant and safe environment for travelers. A well-drafted Cabin Steward Resume mentions the following duties and responsibilities – cleaning and tidying guest cabins, bathrooms, and common areas; replacing towels, and linens; greeting guests and addressing their needs; responding to requests for extra amenities; ensuring cabins are equipped with safety features and keeping track of cleaning supplies, and maintaining a detailed record of daily tasks and guest requests.

Skills that can highlight a resume include – strong cleaning and organizational skills, excellent communication and guest services skills, a keen eye for detail, the ability to perform physically demanding tasks, physical stamina, teamwork, and the ability to adapt to a fast-paced and ever-changing work environment. A high school diploma or equivalent is typically required. Some companies prefer to hire applicants possessing a certification in hospitality or a related field.

Cabin Steward Resume example

Cabin Steward Resume

Summary : As a Cabin Steward, responsible for Cleaning guest bathrooms and sanitizing them, Performing all other duties as assigned including helping in the laundry, and also Greeting guests upon arrival and departure, Ensuring guest comfort by responding promptly to requests, Greeting guests arriving on the cruise ship.

Skills : Housekeeping, Attention to Detail.

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Description :

  1. Maintained confidentiality of customer information. Assisted with basic food preparation as requested.
  2. Maintained the cleanliness of all kitchen areas. Coordinated with all customers to resolve issues.
  3. Maintained cleanliness of cabins on cruise liners. Performed heavy physical work for long hours.
  4. Tidyed and cleaning of luxurious staterooms and suites. Kept up and sustained the interior of the ship.
  5. Provided turn-down service and prepared staterooms & suites for the night.
  6. Assisted where help was required with the Director of Services and Chief Purser as office assistant.
  7. Ensured that you followed the proper company standard, with regard to the items and the arrangement of the items to be placed on the vanity, and table (i.e. cabin folder, glasses).
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Cabin Steward Resume

Summary : As a Cabin Steward, responsible for Helping guests load and unload luggage as directed, Delivering room service, Performing daily cleaning duties for all occupied and unoccupied cabins, and also Making beds changing linens bringing fresh towels, and removing trash, Responding promptly to guests requests.

Skills : Time Management, Problem-Solving.

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Description :

  1. Ensured the proper standard was followed, with regard to the number and arrangement of towels, bath mats, glasses, and amenities in the bathrooms. 
  2. Checked the bathroom amenities on a daily basis and ensured the dispensers were labeled properly, worked properly, the nozzle on each was not clogged, and that all amenity dispensers were always full.
  3. Ensured closets were filled and arranged as per company policy, and that they could be opened and closed properly.
  4. Ensured all lights, TV, DVD Player, and telephone are working properly. Reported any issues immediately to supervisors, for a quick resolution. 
  5. Followed up to ensure any corrective actions have been taken to resolution.
  6. Delivered guest laundry to the laundryman and ensured it was cleaned and returned promptly.
  7. Achieved passenger comment rating to meet or exceed targets. Guested comments are to be reviewed with the Head Steward, for respective areas and appropriate follow-up action.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Cabin Steward Resume

Headline : As a Cabin Steward, responsible for Maintaining cabins and bathrooms as per company policies and guidelines; including the standard procedure for making the beds, specific linens to be included on the beds, the finished visual look, vacuuming, dusting, and the standards for the overall cleaning and maintaining of the cabins and bathrooms. If there are two or more beds in the cabin, they should look identical after being made up.

Skills : Organization, Communicational Skills.

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Description :

  1. Complied with public health regulations (USPH) in order to meet sanitary standards.
  2. Reported to the Head Steward immediately any accidents, or cases of illness, especially any of a gastrointestinal nature.
  3. Participated in the Norovirus protection plan protocol, if needed. Conducted daily walk through your assigned area, and ensured cabins and corridors were cleaned according to company standards.
  4. Maintained and stocked your housekeeping cart to ensure you have adequate equipment and supplies.
  5. Submitted request for all HK supplies as needed to the Head Steward.  Ensured that all technical deficiencies or issues related to your cabins, bathrooms, and corridor are reported and corrected in a timely manner and ensure that proper information is forwarded to your superior, in order to log it correctly.  
  6. Maintained accurate and up-to-date recordkeeping, including but not limited to Guest cabin Checklist, and all sanitation-related reports or logs as required.
  7. Assisted with baggage handling upon embarkation and disembarkation. Assisted with delivering baggage to guest cabins.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cabin Steward Resume

Objective : As a Cabin Steward, responsible for Delivering food and beverage service, reading material, and other in-flight services, Using excellent customer service skills in addressing passengers' needs, and also Assisting passengers with storing luggage and helping locate seating.

Skills : Physical Stamina, Time Management.

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Description :

  1. Maintained a clean and safe workplace, with emphasis on employee health, safety procedures, and fire/chemical safety.
  2. Ensured that all chemicals in your department were properly used and stored according to company policy and MSDS.
  3. Demonstrated professionalism and be a good role model. Followed the company’s Hospitality Basics.
  4. Maintained the highest standard, according to company policy, with regard to personal appearance, uniform dress, personal hygiene, and the usage of proper verbal etiquette.
  5. Interacted with the guests and employees in a positive, friendly, and courteous manner.
  6. Understood the job duties and responsibilities. Daily cleaned and serviced passenger cabins to company standards.
  7. Cleaned corridors in passenger accommodation. Welcomed passengers when they embarked.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cabin Steward Resume

Summary : As a CabinSteward, responsible for Collaborating with the flight crew to maximize smooth and safe flights, Advising passengers of flight regulations to maximize safety and security, and also Answering passengers' questions about flight, aircraft, and destination, Welcoming passengers aboard, and providing overview of safety procedures.

Skills : Customer Service, Organizational Skills.

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Description :

  1. Respected Superiors, addressed with the due titles, accept requests without questioning, co-operate unselfishly, and be a good team worker.
  2. Followed security/fire/safety procedures according to the Ship’s rules and regulations.
  3. Attended departmental meetings and training when requested. Cleaned and properly dressed while on duty.
  4. Cleaned haircut for men and moderate coiffure for women. Assisted with the loading of provisions and/or luggage as directed.
  5. Explained some of the facilities onboard and emergency procedures.
  6. Verified restaurant laundry and passenger clothes for stains and followed procedures to remove them.
  7. Maintained an acceptable state of cleanliness and organization throughout the entire laundry room keeping the floor, the washing and drying machines, the filters, and the irons clean and in good working condition.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Cabin Steward Resume

Summary : As a Cabin Steward, responsible for Facilitating the boarding process by greeting passengers upon arrival to the aircraft and providing directions to seats, Demonstrating proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff, and Clearly explaining and demonstrating safety and emergency procedures to passengers prior to takeoff.

Skills : Housekeeping, Attention to Detail.

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Description :

  1. Checked all safety regulations in the cabins, including life jackets and fire extinguishers, to ensure they are up-to-date and in working order.
  2. Responded to passenger requests, inquiries, and complaints in a timely and professional manner.
  3. Assisted passengers with their luggage upon arrival and departure from the ship.
  4. Ensured cabin amenities such as television, mini-b
    ars are functioning properly.
  5. Provided helpful tourist information about the port cities and attractions. Reported any maintenance issues in cabins to the engineering department in a timely manner.
  6. Made regular rounds of all cabins to check for operational issues, cleanliness, and safety hazards.
  7. Followed instructions from supervisors and performed other related duties as assigned. Maintained a friendly and professional demeanor with passengers at all times.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Cabin Steward Resume

Headline : As a Cabin Steward, responsible for Performing pre-flight cabin checks to maintain operational safety equipment, Monitoring cabin during flights and responding to passenger inquiries or issues, and also Demonstrating knowledge of aircraft safety features and emergency equipment, and Offering personalized assistance to children, elderly, and passengers with special needs.

Skills : Customer Service, Organizational Skills.

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Description :

  1. Cleaned and maintained cabins and suites to the highest standards of cleanliness and hygiene.
  2. Restocked and organized guest amenities, towels, and linens regularly. Performed daily inspections of cabins to ensure they meet company cleanliness standards.
  3. Responded promptly to guest requests for additional services or supplies. Reported any maintenance issues or safety hazards to the appropriate department.
  4. Collaborated with the housekeeping team to ensure efficient cabin turnaround during embarkation and disembarkation.
  5. Adhered to environmental and safety protocols, including the proper disposal of waste materials.
  6. Attended regular training sessions to stay updated on company policies and procedures.
  7. Provided friendly and professional customer service to meet guest needs and exceed their expectations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cabin Steward Resume

Objective : As a Cabin Steward, responsible for Attending workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures, Answering passenger questions, and providing solutions to issues arising during flights.

Skills : Customer Service, Training, Conflict Resolution.

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Description :

  1. Followed established safety protocols for handling hazardous materials, such as cleaning chemicals.
  2. Kept up to date on changes in safety protocols or operational standards related to the position of a cabin steward.
  3. Performed general cleaning tasks such as vacuuming, mopping, and scrubbing surfaces as needed.
  4. Checked cabins for any signs of damage or disrepair and reported them to the supervisor on duty.
  5. Greeted passengers upon entering a cabin and provided them with information about the ship’s amenities.
  6. Kept passengers' cabins clean and tidy. Vacuumed, changed sheets, washed windows, and cleaned bathrooms.
  7. Created a strong resume for a Cabin Steward position requires showcasing your relevant skills, experience, and qualifications in a clear and organized manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cabin Steward Resume

Headline : As a Cabin Steward, responsible for Resolving passenger conflicts and medical emergencies during flights, Assisting passengers in boarding and deplaning aircraft, Supporting passengers with special needs and providing assistance to wheelchair passengers, and also Responding to passenger emergencies to provide first aid.

Skills : Customer Service, Problem Solving.

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Description :

  1. Maintained an organized inventory of cleaning supplies and equipment.
  2. Cleaned cabins and public areas (elevators, stairways, reception, restrooms, corridors) as assigned by the Executive Housekeeper supplement towels, liquid soap, toilet paper, and paper napkins.
  3. Worked efficiently in a fast-paced environment. 
  4. Applied company hygiene and health standards and followed the procedures for cleaning all areas (mirrors, wall tiles, doors, floors).
  5. Made an informed usage of chemicals and goods.
  6. Sorted, washed, dried, ironed, folded, and packaged guest laundry, cabin linen, towels, and robes and operated the necessary equipment.
  7. Provided exceptional housekeeping services aboard cruise ships.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Cabin Steward Resume

Objective : As a Cabin Steward, responsible for Assisting the Cabin Steward in cleaning and preparing cabins for guests, Restocking supplies and amenities as needed, Ensuring the cleanliness and orderliness of public areas on the ship, and Supporting the housekeeping team in maintaining a clean and safe ship environment.

Skills : Team Work, Housekeeping, Communicational Skills, Training.

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Description :

  1. Maintained and upkeep of all equipment and any other Ship. Perfumed all housekeeping duties for luxury cruise ships.
  2. Communicated between the flight deck and cabin crew prior to and during flights to promote smooth operations.
  3. Provided wheelchairs and support throughout the airport to provide excellent customer service.
  4. Ensured that all cruise line guests were comfortable and happy by maintaining exceptionally clean rooms and passageways.
  5. Maintained comfort of guests. Performed various steward activities.
  6. Responsible for Ensuring that the home or facility was tidy and sanitary and had all the supplies needed to run smoothly.
  7. Responsible for Providing technical support to all members of the culinary team and providing updates to the production list on an everyday basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma