Clerical Support Specialist Resume Samples

Description :

1. Evaluated income eligibility for program services and granted benefits to participants based on federal and state income guidelines and procedures.
2. Collaborated with customers, employees, and internal/external stakeholders to achieve goals and resolve conflicts.
3. Obtained demographic and health data through extensive research as well as phone and face-to-face customer interviews.
4. Determined the program eligibility for each client and issued identification cards and checks to certified participants.
5. Scheduled appointments, informed participants of services, rights, and policies, referred customers to other resources and agencies.
6. Ensured all problems or issues were quickly documented and resolved.
7. Maintained an accurate inventory of check stock, ID cards, issuance records, and office supplies.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Maintained payroll and related records recording the accumulation and use of vacations, holidays, sick days, and miscellaneous leaves of absence.
2. Verified that employees including senior management meet all hourly requirements to maintain fulltime and part-time status.
3. Entered all non-productive time (education, administrative, and etc.) to charge appropriate cost centers.
4. Maintained all personnel files to include required organizational documentation, educational, personal information, and licensure expiration dates.
5. Reconciled all exceptions during a pay period to check and approve payroll for Emergency Department.
6. Scheduled Emergency Department employees according to staffing needs and projected patient flow.
7. Oriented new hires to the payroll process, personnel requirements, and position-specific educational requirements.

Experience

5-7 Years

Level

Executive

Education

Associate In Arts

Description :

1. Received, recorded and delivered telephone messages for staff.
2. Scheduled appointments for patients and providers.
3. Updated and verified all patient demographic information accordingly.
4. Prepared and assemble patients charts and documented notes when needed.
5. Prepared person care items for clients when requested. Restocked and noted inventory every quarter.
6. Prepared office the office for the meetings, learn their office protocol and bring what learned back to the office.
7. Performed basic clerical duties and maintained files/databases to ensure up-to-date results Designed ergonomics booklet.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Responsible for storing, managing, and tracking company documents.
2. Scanned image, organizing and maintaining documents, adhering to the company's document life cycle procedures.
3. Assisted with file migrations and audits, and performed administrative tasks as needed.
4. Responsible for making calls to recruit local business owners to volunteer services to help raise money for the Muscular Dystrophy Association.
5. Showed professionalism when speaking on the phones. Acted as a cashier and inventory specialist.
6. Answered phones, made daily bank deposits, scheduled pickup, and deliveries.
7. Data entry, order entry, scheduled service calls, ran the cash register and sorted clothes, brick brack, and other items within the store.

Experience

2-5 Years

Level

Junior

Education

Business Administration

Description :

1. Documented new product processes from several departments such as R&D, Manufacturing Engineering, and Projects Management.
2. Managed product procedures such as intermediate procedure, manufacturing procedure, SOP, and WDI.
3. Created BOM for all raw materials such as chemicals and human serums through the DCR process.
4. Ensured that new revision documents were issued and available as well as the removal of obsolete documents in the company controlled document system.
5. Interacted with cross-functional teams to sustain ongoing projects after the initial DCR process.
6. Provided Quality Assurance protocol guidance for new project development, the BioPlex Project.
7. Ensured smooth integration of processes and procedures from different departments for the manufacturing of the BioPlex Project.

Experience

2-5 Years

Level

Junior

Education

Business

Description :

1. Provided administrative and clerical support to ensure quality assurance of the office.
2. Received files and records to answer requests for information.
3. Responsible for data entry, scanning documents, basic computer work, printing, labeling, and filing.
4. Filed paperwork, answering phones, transferring phone calls, messages, running errands and picking up paperwork, calendar appointments, travel.
5. Responded to and resolved customer inquiries and concerns on accounts.
6. Provided accurate and timely responses to inbound and outbound calls.
7. Required filing, data entry, and meet workload deadlines. Select and print all reports that generate overnight from the nightly billing cycle.

Experience

7-10 Years

Level

Management

Education

High School

Description :

1. Invoiced and payment processed for a nationwide integrated services contracting company.
2. Data entry and verification using QuickBooks Pro, Excel and company-specific software/applications.
3. Organized contracted services for automated entry into the Vendor Activity Website.
4. Constructed schedules for subcontractors using Excel, CleanTelligent, VAWS, and QuickBooks Pro.
5. Conducted comprehensive financial audits and made subsequent billing corrections/alterations.
6. Managed incoming purchase orders and validation of scheduled services for AutoZone accounts.
7. Managed daily order placement for floor care products needed to service AutoZone stores.

Experience

7-10 Years

Level

Management

Education

Biology

Description :

1. Received and processed lockbox every day, this requires verifying and processing checks for deposits and sending images back to clients.
2. Helped verify Bank Online Maintenance Documents. Enter documents into to STAR for the Fraud Department.
3. Served as back up to process Daily Confirmations, Cash Letter Settlements and Wire Transfers.
4. Worked on inventorying signature cards to make sure all are scanned.
5. Helped reconcile tellers for all bank branches in Florida, Georgia, and Alabama to ensure they balance every day and if not to look for the outages and fix them.
6. Processed Unclaimed Property (Safety Deposit) boxes to the State.
7. Maintained a clean reception area, including lounge and associated areas.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Accepted required verification and refers a client to the assigned case manager.
2. Provided support to the caseworker, assists with Food Stamp issuance and transaction authorization for recipients of the Ohio Direction Card.
3. Tracked movement and placement of child care recipients and certification status.
4. Explained the basic eligibility requirements and procedures to applicants/recipients.
5. Conducted initial screening and registration of new application and secures case files for assigned case manager.
6. Answered routine questions in reference to case status, benefits issuance, etc.
7. Interviewed the customers by telephone to secure the needed information.

Experience

10+ Years

Level

Senior

Education

Business Administration

Description :

1. Handled phone communications. Skills Used Customer Service Interpersonal skills.
2. Paper worked for inbound and outbound vehicles.
3. Worked with SAP computer systems as well as Citrix.
4. Responsible for helping clients with applications for assistance and scanning documents to their workers.
5. Entered and approved hours worked for employees while maintain and updating the overtime call-out list. 
6. Maintained and updated information pertaining to the reliability of the electric services.
7. Entered and verified patient insurance plan data into hospital databases.

Experience

10+ Years

Level

Senior

Education

Psychology

Description :

1. Issued credits to customers on returns provided back-up documentation.
2. Handled paperwork on truck routes & filing. Maintained a high level of accuracy and production.
3. Checked scheduled truck routes for customer returns.
4. Monitored frequency of returns as well as a dollar amount.
5. Additional duties included sorted mail and postage for accounts payable department.
6. Replenished sample stock as necessary, & completed salesman sample material.
7. Input and verified shipping information for international packages.

Experience

10+ Years

Level

Senior

Education

Business Management