Care Specialist Resume
Headline : Ability to complete tasks accurately while dealing with multiple interruptions Proficient clerical, bookkeeping and computer abilities; including Microsoft excel, outlook, and word.
Skills : Excel, PowerPoint familiar with ability to type 45-50 wpm.
Description :
- Provided care management services for the WI Family care program.
- Coordinated, tracked, and reconciliation of authorizations for transportation services for family care members.
- Requested by care managers Liaison between the care management team and nursing homes to ensure correct authorizations.
- Maintained excel spreadsheets to assist with the tracking of changing rates due to Nursing home assessments.
- Gathered updated medical records from Medical facilities Print updated assessment data for the care managers to review prior to completing.
- Gathered data and completing a variety of reports for the team, on a monthly basis or as requested.
- Worked with the care manager supervisor completing reports to track and ensure that time contractual timelines are being met.
- Liaisoned between Care management, providers, and provider network regarding prior authorizations and billing questions.
Experience
5-7 Years
Level
Executive
Education
Diploma
Care Specialist II Resume
Headline : Competently juggle multiple assignments while maintaining the highest emphasis on quality, customer service, and overall company goals. Areas of strength include: Excellent organizational Skills.
Skills : Customer Service, Technical Skills.
Description :
- Checked department messages and send email co-workers.
- Printed outpatient face sheets for all Sharp Reese-Stealy patients.
- Generated all admissions and discharges for all Sharp Reese-Stealy for patients in all of the Sharp hospitals checked for urgent on-line referral requests.
- Generated denial referrals per the medical director and emailed the denial letters to the providers and patients.
- Generated referrals for admission and discharges to Sharp Rady Hospital and provider offices.
- Generated all retroactive referrals and assign them to the case managers.
- Checked the patient's vital signs, such as pulse, temperature, and respiration.
- Provided patients with personal care services including medication and bathroom needs Turn and change beds Insert and empty catheter bags Feed.
Experience
5-7 Years
Level
Executive
Education
Horticulture
Care Specialist/Executive Resume
Headline : To obtain a Medical/Health care position (Home Health) position where employment skills and experience can be used toward career goal and advancement.
Skills : Office Management, Sales & Marketing, Communication Skills.
Description :
- Maintained records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Checked patients' pulse, temperature, and respiration. Provided patients with help moving in and out of beds, baths, wheelchairs.
- Cared for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
- Entertained, conversed with, or read aloud to patients to keep them mentally healthy and alert.
- Administered oral medications, under the written direction of a physician or as directed by home care nurse or aide, and ensure patients take their medicine.
- Planned, purchased, prepared, or served meals to patients or other family members, according to prescribed diets.
- Accompanied clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.
Experience
5-7 Years
Level
Executive
Education
Diploma
Care Specialist/Co-ordinator Resume
Summary : Responsible office manager proficient in many aspects of everyday office procedures and Passionate and motivated, with a drive for excellence. Over 12 years in customer service and secretarial positions.
Skills : Microsoft Office, Hard Working.
Description :
- Presented Responsibilities Respond to email inquiries, as well as phone calls.
- Tracked shipments, Contact the driver that's in charge of an order to be delivered.
- Placed Big Ticket Item orders for the customer as well as canceling orders.
- Dealt with delicate situations and escalated customers. Help residents with every day living.
- Received a promotion and now a care specialist Skills Used have great time management skills.
- Provided support by answering phone lines, scheduling appointments for surgeries, grooming, and exams, greeting/Checking in clients and their pets.
- Accepted payment for services, providing administrative support to the doctors, maintaining patient records & filing, cleaning as needed.
- Received meds pass training, and other certificates Skills Used Cooking Clean, assist residents to use the bathroom.
Experience
7-10 Years
Level
Management
Education
Diploma
Care Specialist III Resume
Summary : Results-driven administrative professional with experience providing diverse operations assistance in fast-paced environments. Possess excellent organizational, time management, and customer relations skills.
Skills : MS Office, Proofreading, Editing, Finalizing Documents.
Description :
- Screened incoming calls, obtained appropriate information from subscribers, providers.
- Investigated, validated subscriber primary insurer; if questionable, provided referral inquiry to designated Care Managers.
- Interacted with providers and subscribers in the coordination of healthcare services.
- Maintained logs providing data for the monthly department, corporate reporting.
- Provided confidential administrative support and assistance to various departments.
- Collaborated with physicians, providers, vendors, and medical facilities to collect pertinent data validating subscriber benefit plans based upon requested services.
- Materials went out in a timely manner to members, providers within regulatory CMS guidelines.
- Communicated determinations of QIO appeal requests to respective parties.
Experience
10+ Years
Level
Senior
Education
Business Administration
Care Specialist I Resume
Objective : Resourceful Customer Service Professional equipped with extensive Administrative and Management experience. Employs excellent leadership skills and multi-tasking strengths.
Skills : Office Programs, General Equipment.
Description :
- Handled inbound calls regarding troubleshooting, Billing.
- General questions regarding their accts, status, and understanding their needs even when they donor.
- Thanked profusely for help, information, patience, and disposition.
- Above and beyond in situations that felt warranted it.
- Personally dealt with a store on customer's behalf as they were elderly, medically limited, and unfamiliar with the processes.
- Calmed the unhappy, explained the confusing clearly, and ultimately gave them an educational base to allow them the comforts and peace of understanding.
- Proved skill as customer satisfaction surveys generally remained above.
Experience
2-5 Years
Level
Junior
Education
Interior Design
Care Specialist/Analyst Resume
Headline : Manage customer inquiries for all products and services and ensure timely resolution for same. Analyze customer inquiries and assist for all services offer.
Skills : Highly Dedicated, Enjoy Working, Ability To Multi-task.
Description :
- Cared for up to clients without a supervisor on-site while working at a retirement home in Lynnwood WA.
- Some needed assistance with all of their ADL's. A catheter and did some light ROM.
- Cliented in which did bed baths, catheter care and used a Hoyer lift daily.
- Stopped working in that home started caring for clients in their own homes.
- Cliented had ALS with a fed tube, and another client had, had a stroke and was bed-bound.
- Walked assistance, transportation, healthy meal preparation, bathing assistance, hospice care, memory care.
- Assisted residents with activities of daily living, hygiene, and nutrition.
Experience
5-7 Years
Level
Executive
Education
CNA Licence
Care Specialist/Representative Resume
Summary : Enthusiastically driven, pleasant people person, and professional with over 3 years of excellent customer relations and up selling abilities. Proficient in Microsoft Office and iOS systems.
Skills : Technical Skills, MS-Excel.
Description :
- Answered incoming calls regarding scheduling appointments.
- Transferred incoming calls to the appropriate department. Verify insurance is active, authorizations on file, and orders are signed.
- Scheduled and rescheduled appointments in a timely, correct, and well-organized manner.
- Reviewed referral forms for the patient's health status and sleep issues.
- Tracked the number of referrals received and the status of patients scheduled.
- Obtained additional information to clarify patient health issues that may impact the sleep study.
- Dealt with various systems such as NexGen, Practice Management, EHR, Allscripts, Clearwave.
Experience
7-10 Years
Level
Management
Education
Psychology
Lead Care Specialist Resume
Headline : Competently juggle multiple assignments while maintaining the highest emphasis on quality, customer service, and overall company goals.
Skills : Certified CBRF, MS-Excel.
Description :
- Checked department messages first thing and send email co-workers.
- Faced sheets- Generate all referrals for patients that are not in IDX.
- Checked for urgent on-line referral requests. Send medical records to other physicians.
- Detailed-priority-check and deny referrals in the IDX per the medical director and send out denial letters.
- Approved-priority Pediatric referrals- Generating referrals for admission and discharges.
- Generated all retro referrals and assign them to the case managers.
- Concurrent reports-all facilities for discharges and admissions for all sharp hospitals.
Experience
5-7 Years
Level
Executive
Education
Horticulture
Asst. Care Specialist Resume
Objective : UNCC graduate, studying for Associate Professional in Human Resources certification. Seeking employment in an entry-level position within a Human Resources team, focus are in coordinating.
Skills : Typing Skills, Great Math Skills.
Description :
- E-mailed customers, and took payments, went over billing.
- Adjusted their accounts based on their products and desires.
- Set correct expectations, High standard customer service.
- Gave customers accurate information when they asked questions about their accounts.
- Gave helpful information to see them have success.
- Learned more listening skills and softphone skills. Took inbound calls, Spanish outbound calls as well.
- Learned a lot about following up with customers in regard to their concerns, whether it was Spanish or English.
Experience
2-5 Years
Level
Junior
Education
Diploma
Care Specialist Resume
Headline : Analyze customer inquiries and assist for all services offered by organization and ensure resolution for same. Schedule work for personnel and resolve issues for customer within time frame.
Skills : Medical Assistant, Certified Phlebotomist.
Description :
- Provided activities to seniors with Dementia-related diseases.
- Assisted with all activities of daily living. Improved clients well being.
- Appreciated someone who they felt comfortable with being in their own homes.
- Trained Medical Personnel can make the necessary recommendation for improving their quality of health.
- Specialized in all areas of cognitive challenges.
- Tracked dictation for four providers and make sure all dictation is completed and signed.
- Assisted patients and take payments over the phone. Fax over orders for radiology, labs, etc.
Experience
5-7 Years
Level
Executive
Education
Medical Assistant
