Case Management Specialist Resume Samples

A Case Management Specialist is tasked with job tasks such as documenting and reviewing cases and its related applications. The most essential duties that can be seen on the Case Management Specialist Resume includes the following – overseeing case management policies and procedures, developing community resource referral relationships, evaluating and modifying prevailing and proposed healthcare and social service programs, handling case assignments, facilitating multiple care aspects, recording case information and addressing motivational and psychological issues.

Apart from proven work experience, job applicants are expected to possess these qualities and attributes – solid grasp of case management principles, a good knowledge of psychological aspects of care, the ability to adapt to new technologies relevant to work, and knowledge of medical conditions and their outcomes. A bachelor’s or an associate’s degree in a relevant field is the minimum qualification requirement for this post.

Case Management Specialist Resume example

Case Management Specialist Resume

Summary : Devoted, service-focused leader offering extensive experience in working with diverse populations and innate ability to make critical decisions. A reliable worker with the capacity to quickly learn new concepts.

Skills : Microsoft Office, Forklift Operator, Inventory Control.

Description :

    1. Maintain office within Calipatria State Prison where facilitation and provision of liaison services are carried out on a daily basis.
    2. Provide counseling and serve as a resource bank to inmates and families during incarceration and prior to release.
    3. Work in collaboration with outside agencies to secure services for inmate's families.
    4. Prepare, coordinate and facilitate Parenting and Creative Conflict Resolution/Anger Management Programs.
    5. Assist inmates and inmate's families in negotiations with the California Department of Corrections and Rehabilitation.
    6. Provided administrative support to the Director of Complaint Intake and Adjudication for the Department of Justice, Civil Rights Division.
    7. Read and analyzed incoming ADA related complaints, prepare summaries of ADA complaint allegations and exercise good judgment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Management


Case Management Specialist III Resume

Summary : To continue professional growth utilizing nursing and case management knowledge, critical thinking skills, team building, and excellent communication skills in a position.

Skills : MS Office, Microsoft Office, And PowerPoint.

Description :

    1. Excellent interpersonal and communication skills and strong customer service orientation because of serving different cultures.
    2. Obtain, refer, and provide a variety of services from other organizations to delinquents and to their families.
    3. Public speaking skills and presenting a case to Circuit Court.
    4. Initiate and compose standardized legal documents routinely needed for specific legal actions, including motions, orders, answers.
    5. Gather necessary data from internal and/or external sources, evaluating the quality/integrity of the data on youth placed in and out-of-state facilities.
    6. Conduct research and generate data using electronic, written, or verbal sources and may make use of general information, reports, surveys.
    7. Track filing, hearing and trial dates, and schedule conferences and interviews.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA


Case Management Specialist I Resume

Objective : As an enthusiastic professional, seeking for a great opportunity to take on the position with the Department/Organization. A great candidate to take on the responsibilities of providing services for patients.

Skills : Medical, Social Worker, Physician Portal.

Description :

    1. Monitored intake assessments and initial client assessment procedures to determine the eligibility of client services; case management services.
    2. Conduct services on-site center to review and ensure clients receive services on their mental, health, environment/shelter, educational.
    3. Submit Court Reports in a timely matter regarding Court Dependency cases; preside court case and testimony during court hearings.
    4. Contact respondents, criminal background checks, interviewing all parties involved with open dependency and family court cases/hearings.
    5. Present and attend court hearing procedures as scheduled.
    6. Assist with the development of client/family goals on mental/health/employment/educational tasks.
    7. Conducted case audits, assist case plans for families, referrals to resources for services, submit statistical monthly reports and allowable costs.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associate Of Arts

Sr. Case Management Specialist Resume

Summary : Versatile and adaptable Case Worker adept at working effectively with children, adolescents, families, couples and groups. Invested and driven to form trusting relationships with clients and advocate.

Skills : MS Office, Access, and PowerPoint.

Description :

    1. Established collaborative relationships with the client, family physicians, and other providers to determine medical history and current status.
    2. Implements, coordinates, monitors, and evaluates the case management plan on an ongoing basis.
    3. Documents findings in a clear concise manner and continues to evaluate the medical necessity of frequency, intensity, and length of care.
    4. Acts as a liaison between account, client, physicians, and agencies. Ensures privacy, confidentiality, and safety.
    5. Maintains an accurate record of case interventions including cost/benefit analysis, savings, and data collection.
    6. Acts as a preceptor for training and performance issues, as able and assigned.
    7. Demonstrates sensitivity to culturally diverse situations, clients and customers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS

Jr. Case Management Specialist Resume

Objective : Highly personable Customer Service Professional with over twenty years of experience in account management claims, order processing, administrative, retail sales and office management roles.

Skills : Microsoft Office, Human Services, Training & Development.

Description :

    1. Collaborated with Customer Service Management as well as other departments to ensure proper policies and procedures were carried out.
    2. Instrumental in improving customer-satisfaction ratings through suggestion, development, and implementation of new reporting procedures.
    3. Utilized product training to provide the customer with reliable product information.
    4. Researched cases to obtain all information needed to properly handle a customers' request for assistance.
    5. Worked closely with Honda Dealerships Management and Service personnel to ensure proper case handling.
    6. Worked closely with overseas dealerships to ensure AHM military-based customers received proper care.
    7. Reviewed documents provided by customers to ensure all the needed paperwork had been submitted to AHM.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Case Management Specialist II Resume

Headline : As a member of the Navajo Nation, have a particular interest in serving those in with indigenous communities. Have experience with the Case Management skills working with patients.

Skills : Technical Skills, MS-Excel.

Description :

    1. Pre-op teachings & witnessing a patient's consent for surgical procedures.
    2. Assist with examinations & interpretation if needed.
    3. Provide emotional support to newly diagnosed breast & cervical cancer patients and mastectomy patients.
    4. Case Management: Patient Advocate/Support person for the breast cancer patient. 
    5. Provide care and education targeting increasing screening rates to detect breast & cervical cancer in the early stages to decrease the mortality rate.
    6. Monitor all aspects of treatment services of breast & cervical cancer diagnosed patients in a culturally sensitive perspective.
    7. Setting up appointments for outside referrals, arranging transportation with a safe ride if needed, prepare Contract Health paperwork for outside referrals.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Of Science

Case Management Specialist/Representative Resume

Summary : Obtain a position where can use the skills developed through education, experience and clinical skills; to offer the customer the appropriate quality and service deserve.

Skills : MS-Excel, Technical Skills.

Description :

    1. Identify cases requiring interventions case management program.
    2. Develop care according to the needs found plan. Knowledgeable about Medicare Guidelines and regulations.
    3. Provide education to patients and families about condition management and prevention of complications.
    4. Maintain communication with physicians and providers about the patient's condition and coordinate services or treatments that merits.
    5. Evaluate events and studies requested by institutional guidelines, InterQual or consultations with medical adviser.
    6. Precertification studies, procedures, equipment and services required by the patient's physician.
    7. Comply with the times set out to determine if the decision or notify the insured medical service provider and the determination of the case.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Case Management Specialist/Executive Resume

Headline : Work experience in the human services field; four years in supervisor capacity. Conducted interviews and wrote presentence investigation reports Department of Corrections providing career counseling.

Skills : Technical Skills, Hard Working.

Description :

    1. Identify and assess participant's needs and evaluate, coordinate and ensure necessary services are provided.
    2. Assist participants in obtaining and maintaining permanent housing.
    3. Utilize and coordinate support services and treatment options as necessary.
    4. Communicate with housing managers and owners to resolve tenancy issues as they may arise.
    5. Provide assessment of supportive services to participants that lack the ability or skill to maintain daily living situations.
    6. Utilize and coordinate community resources to assist participants in developing skills for independent housing activities.
    7. Utilize, facilitate and coordinate community resources available to the participant.
    8. Arrange for transportation to appointments and community agencies.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Sr. Case Management Specialist Resume

Summary : Objective to obtain a challenging position in order to gain experience using the skills that have obtained throughout education and experience while being employed in a healthcare setting.

Skills : Hard Working, MS-Excel.

Description :

    1. Gather, input and generate daily reports, patient data reports, record minutes for meetings and key data entry.
    2. Assist in the discharge process and input payroll for the department.
    3. Answer a multi-line phone system and direct calls accordingly.
    4. Coordinate and facilitate the transition of patient care and information.
    5. Point of contact for account rectification of insurance accounts. company-sponsored employee relations committees.
    6. Responsible for initiation and completion of Advance Directives and issue compliance Important Message for Medicare for the entire hospital.
    7. Coordinated scheduling of hearing dates with Magistrates, file management and Conducted "Roll Call" for defendants monthly.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Associate Case Management Specialist Resume

Summary : Highly effective Technical Customer Support Professional with extensive experience in providing both voice and data service in the telecom industry to technical corporate and small business managers.

Skills : Data Service, Vendor Relations, Sales.

Description :

    1. Functioned as Tech Support for the first point of customer contact.
    2. Resolved issues by determining appropriate solutions for each customer.
    3. Utilized a variety of resolutions including direct customer tech support (help desk) or product-swap.
    4. Diplomatically and tactfully reassured angry customers to reduce conflict and achieve excellent customer satisfaction.
    5. Collaborated with technicians to ensure clients received accurate information in a timely manner.
    6. Created and processed up to orders daily using Oracle's Vantive system.
    7. Handled all credit card charges and releases.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Networking

Case Management Specialist Resume

Headline : Confident, self-motivated professional with combined experience in Customer Services and Law Enforcement Profession. Responsible, resourceful, and committed to quality control processes.

Skills : Excellent Communication Skills, Customer Service Skills, Payroll.

Description :

    1. Received and entered all new cases into the case management system.
    2. Scheduled cases for initial and second court appearances.
    3. Worked with the Clerk of Court, Public Defender's Office, as well as other government and law enforcement agencies.
    4. Prepared legal documents for case preparation for attorneys.
    5. Received and assisted in the process of discovery materials.
    6. Processed and filed court documents with the Clerk of Court's Office.
    7. Prepared indictments for court proceedings.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Paralegal