A Certified Shift Manager will undertake basic day-to-day tasks including – checking food temperatures, balancing registers, and training new hires. The job duties and responsibilities listed on the Certified Shift Manager Resume include the following – working directly with associates and customers, taking customer orders and preparing food; checking temperature of the food items, ensuring food safety compliance, managing cash positions, making bank deposits; making sure all associates are aware of promotions and new offers, and ordering new supplies.
While the duties change based on the work setting, the required skills are universally common and include the following – the ability to multitask, basic math skills, flexibility to work in shifts, leadership and supervisory skills; and prior management experience preferably in a foodservice setting. Formal education beyond a high school diploma is not required.
Headline : Can effectively utilize expertise in customer relations and staff leadership. Proven ability to deliver and exceed corporate objectives under deadlines, within budgetary constraints. A problem-solver that has the foresight to implement strategic solutions and apply them to defined obstacles.
Receive payments by cash, check, credit cards, vouchers, automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Greet customers entering establishment.
Tabulate bills using calculators, cash registers.
Resolve customers complaints.
Answer customers questions and provide information on procedures or policies.
Assign task to employees on shift. Address and resolve customer complaints and inquiries.
Experience
5-7 Years
Level
Executive
Education
Diploma
Sr. Certified Shift Manager Resume
Summary : Inside Sales Representative driven to obtain new customers quickly and effectively. Motivated to generate and increase sales while delivering top-notch customer service.
Skills : Cost Controlling And Setting Budgets Developing Five Star Menu Good At Managing Inventory.
Description :
Innovative, quick learner, problem solver, proven ability to adapt quickly to new methods and challenges.
Exceptional communication skills, able to relate with people from diverse backgrounds and cultures.
Effective working alone and as a collaborative team member to achieve win win outcomes.
Believe that it motivates the crew members, when their manager is doing jobs similar to what they are doing.
Used Innovative, quick learner, problem solver, proven ability to adapt quickly to new methods and challenges.
Exceptional communication skills, able to relate with people from diverse backgrounds and cultures.
Engage with customers to ensure they are satisfied with service and products offered.
Experience
7-10 Years
Level
Management
Education
BA
Jr. Certified Shift Manager Resume
Objective : To obtain a challenging accounting position with a well-established company where can utilize skills to the fullest.
Skills : Customer Service, Cleaning, Cashier.
Description :
Coordinated all department functions for team of 75 employees.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Managed team of 75 of professionals.
Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
Developed and shared knowledge and experiences to train crew.
Managed shifts without supervision Properly executed, enforced, and managed all food safety and sanitation requirements.
Completed system shut down and system open daily.
Experience
2-5 Years
Level
Junior
Education
Accounting
Certified Shift Manager III Resume
Summary : Seeking a full-time position in which 8 years of customer service and management skills experience can improve the customer satisfaction.
Skills : Strong interpersonal and Verbal communication skills.
Description :
Managed all aspects of the restaurant including staffing, scheduling, training, and coaching employees.
Managed inventory and food costs.
Ensured all business goals are met.
Oversaw daily operations.
Developed policies for employee behavior in line with company standards.
Represented the company at external events with guests.
Experience
7-10 Years
Level
Entry Level
Education
Diploma
Certified Shift Manager II Resume
Objective : To obtain a career oriented position with infinite growth and expansion with a reputable company. Manage all the tools required for managing shifts including checklists, schedules, and tools like shift tracking software.
Skills : Comptia A+, C#, HTML 5, Javascript, Excel, Word, SQL, .NET.
Description :
Sort, count, and wrap currency and coins keep periodic balance sheets of amounts and numbers of transactions.
Compute and record totals of transactions. resolve customer complaints.
Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Maintain clean and orderly checkout areas. issue receipts, refunds, credits, or change due to customers.
Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Experience
2-5 Years
Level
Executive
Education
Diploma
Certified Shift Manager I Resume
Objective : College student willing to enhance your company enthusiasm, dedication, responsibility, and great work ethic that have obtained through real world, work, and school experiences.
Skills : Communication , Leadership , Listening , Hard Worker,Very Determined, Dependable, Fast Learner.
Description :
Assist in controlling labor and food costs. Direct and coordinate daily individual work tasks.
Responsible for all the employees and food safety.
Handle safe responsibilities as well as scheduling and truck ordering.
Able to be the sub for the store manager during her week of vacation.
Count the tills, prepare a deposit, and close/reboot the entire system.
Prepare, organize, run the shift, and communicate with other managers.
Keep employees calm while serving customers during $1,000/hour rushes.
Experience
2-5 Years
Level
Executive
Education
Social Work
Assistant Certified Shift Manager Resume
Summary : Loyal, and clearly dedicated individual, seeking to obtain a Phlebotomist or Customer Service position utilizing skills in comprehending lab additives and Phlebotomy procedures. Ambition to succeed in any given environment. seeking a position where can develop and excel while giving best to an employer.
Skills : Customer Service, Management, Retail Management, Food Service Mgmt, Computer, Cash Handling.
Description :
Recognized by peers and management for going above and beyond my normal job.
Also supported all kitchen operations when staff was absent.
Helped with food preparation and maintained daily cleanliness of broiler and fryers.
Assisted in maintaining preparation and service areas keeping the areas in a sanitary condition.
Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
Made sure to clean and organize eating, service and kitchen areas.
Delegated tasks for the day by evaluating strengths of individual team members.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Associate Certified Shift Manager Resume
Summary : Certified Shift Manager motivated to maintain customer satisfaction and contributing twenty years customer service experience to the company's success.
Skills : Management, Cash Handling.
Description :
Provide great customer service in a timed induced manner.
Handle cash audits and inventory. Manage promotional products.
Train employees on food safety and sanitation procedures.
Make sure orders are accurate and served to the best quality.
Make sure orders are accurate and served to the best quality.
Responsible for providing leadership to crew and other managers during a shift to ensure great qsc to our customers.
Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety.
Experience
7-10 Years
Level
Management
Education
Diploma
Assistant Certified Shift Manager I Resume
Summary : Over ten years of experience in customer service as a team member, supervisor, and manager in retail stores and financial institutions. Experience handling monetary transactions and complying with federal regulations set by the FDIC. Practices and enforces a customer-orientated environment and meet and exceed sale goals.
Skills : Telecommunications, CATV, Home Security.
Description :
Responsible for training and coaching associates and developing their knowledge of procedures.
Reconciled and processed various transactions, submitted balanced cash drawers at the end of the day, and made daily deposits for the store.
Created employee schedules. Maintained profitability through report analysis, defining problems, and developing appropriate responses.
Accounted for all inventory and recorded inventory needs via spreadsheets.
Responsible for coordinating and stocking food, supplies, and deliveries.
Attended the Employee Training ServSafe Certification program and became a certified food handler.
Enforced team work and a positive attitude.
Experience
7-10 Years
Level
Management
Education
Business Administration
Certified Shift Manager Resume
Objective : Resourceful Assistant Manager equipped with extensive experience in customer service, retail management and sales. Demonstrates excellent leadership skills and multi-tasking strengths with a superb work ethic.
Skills : Microsoft Office, Computer, Calculator, Pos Operating System, Pdt.
Description :
Managed the day-to-day tactical and long term strategic activities within the business.
Utilized organizational and managerial skills. Presented company goals and objectives to new principals.
Enforced food safety and sanitation procedures. Performed inventory of supplies.
Evaluated cash drawers and make bank deposits. Provided excellent customer service and product knowledge as needed.
Reduced and controlled expenses by improving resource allocation.
Coached and mentored 20 staff members by offering constructive feedback and taking interest in their long-term career growth.
Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
