Certified Shift Manager Resume Samples

Description :

1. Receive payments by cash, check, credit cards, vouchers, automatic debits.
2. Issue receipts, refunds, credits, or change due to customers.
3. Greet customers entering establishment.
4. Tabulate bills using calculators, cash registers.
5. Resolve customers complaints.
6. Answer customers questions and provide information on procedures or policies.
7. Assign task to employees on shift. Address and resolve customer complaints and inquiries.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Innovative, quick learner, problem solver, proven ability to adapt quickly to new methods and challenges.
2. Exceptional communication skills, able to relate with people from diverse backgrounds and cultures.
3. Effective working alone and as a collaborative team member to achieve win win outcomes.
4. Believe that it motivates the crew members, when their manager is doing jobs similar to what they are doing.
5. Used Innovative, quick learner, problem solver, proven ability to adapt quickly to new methods and challenges.
6. Exceptional communication skills, able to relate with people from diverse backgrounds and cultures.
7. Engage with customers to ensure they are satisfied with service and products offered.

Experience

7-10 Years

Level

Management

Education

BA

Description :

1. Coordinated all department functions for team of 75 employees.
2. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
3. Managed team of 75 of professionals.
4. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
5. Developed and shared knowledge and experiences to train crew.
6. Managed shifts without supervision Properly executed, enforced, and managed all food safety and sanitation requirements.
7. Completed system shut down and system open daily.

Experience

2-5 Years

Level

Junior

Education

Accounting

Description :

1. Receive payments by cash, check, credit cards, vouchers, automatic debits.
2. Issue receipts, refunds, credits, or change due to customers.
3. Greet customers entering establishment.
4. Tabulate bills using calculators, cash registers.
5. Resolve customers complaints.
6. Answer customers questions and provide information on procedures or policies.
7. Assign task to employees on shift.
8. Call in replacements. Address and resolve customer complaints and inquiries.

Experience

7-10 Years

Level

Entry Level

Education

Diploma

Description :

1. Sort, count, and wrap currency and coins keep periodic balance sheets of amounts and numbers of transactions.
2. Compute and record totals of transactions.  resolve customer complaints.
3. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
4. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
5. Maintain clean and orderly checkout areas. issue receipts, refunds, credits, or change due to customers.
6. Initiated program that standardized employee training and led to increase in customer satisfaction by 12%.
7. Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Assist in controlling labor and food costs. Direct and coordinate daily individual work tasks.
2. Responsible for all the employees and food safety.
3. Handle safe responsibilities as well as scheduling and truck ordering.
4. Able to be the sub for the store manager during her week of vacation.
5. Count the tills, prepare a deposit, and close/reboot the entire system.
6. Prepare, organize, run the shift, and communicate with other managers.
7. Keep employees calm while serving customers during $1,000/hour rushes.

Experience

2-5 Years

Level

Executive

Education

Social Work

Description :

1. Recognized by peers and management for going above and beyond my normal job.
2. Also supported all kitchen operations when staff was absent.
3. Helped with food preparation and maintained daily cleanliness of broiler and fryers.
4. Assisted in maintaining preparation and service areas keeping the areas in a sanitary condition.
5. Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
6. Made sure to clean and organize eating, service and kitchen areas.
7. Delegated tasks for the day by evaluating strengths of individual team members.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Provide great customer service in a timed induced manner.
2. Handle cash audits and inventory. Manage promotional products.
3. Train employees on food safety and sanitation procedures.
4. Make sure orders are accurate and served to the best quality.
5. Make sure orders are accurate and served to the best quality.
6. Responsible for providing leadership to crew and other managers during a shift to ensure great qsc to our customers.
7. Reviewed work procedures and operational problems to determine ways to improve service, performance, or safety.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Responsible for training and coaching associates and developing their knowledge of procedures.
2. Reconciled and processed various transactions, submitted balanced cash drawers at the end of the day, and made daily deposits for the store.
3. Created employee schedules. Maintained profitability through report analysis, defining problems, and developing appropriate responses.
4. Accounted for all inventory and recorded inventory needs via spreadsheets.
5. Responsible for coordinating and stocking food, supplies, and deliveries.
6. Attended the Employee Training ServSafe Certification program and became a certified food handler.
7. Enforced team work and a positive attitude.

Experience

7-10 Years

Level

Management

Education

Business Administration

Description :

1. Managed the day-to-day tactical and long term strategic activities within the business.
2. Utilized organizational and managerial skills. Presented company goals and objectives to new principals.
3. Enforced food safety and sanitation procedures. Performed inventory of supplies.
4. Evaluated cash drawers and make bank deposits. Provided excellent customer service and product knowledge as needed.
5. Reduced and controlled expenses by improving resource allocation.
6. Coached and mentored 20 staff members by offering constructive feedback and taking interest in their long-term career growth.
7. Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.

Experience

2-5 Years

Level

Executive

Education

College Diploma