Certified Swing Manager Resume Samples

Description :

1. Responsible for include providing fast, accurate, and friendly service.
2. Followed cleaning procedure and following up with crew to make sure the job was completed properly.
3. Counted the safe, and all the money in store.
4. Documented problems in the store, and discussing them with crew.
   
5. Supervised employees, including hiring/separations and training/coaching Labor control; including scheduling of employees Performed daily cash.
6. Conducted interviews in order to manage hiring and training of new employees.
7.  Oversaw new employee orientations as well as oversaw proper training.

Experience

7-10 Years

Level

Management

Education

High School Diploma

Description :

1. Promoted within 1st 6 months of service Last Mystery Shop scores of a 90 or better Supervises production line operation in accordance with policies and procedures.
2. Trained and coached production line and service employees.
3. Conducted employee performance reviews.
4. Responsible for shift schedule to include: work station assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
5. Coordinated production startups, shutdowns, and changeovers.
6. Scheduled and conducted shift meetings.
7. Responsible to meet shift production goals. Responsible for quality control.

Experience

10+ Years

Level

Senior

Education

Patient Care Technician

Description :

1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts,or in performing services for customers.
3. Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
4. Instructed staff on how to handle difficult and complicated sales.
5. Assigned employees to specific duties. Enforce safety, health, and security rules.
6. Established and implemented policies, goals, objectives, and procedures for their department.
7. Supervised crew members to ensure quality of customer service.

Experience

2-5 Years

Level

Junior

Education

MicroBiology

Description :

1. Received paymentw by cash, credit cards, or automatic debits.
2. Assisted customera by providing information and resolving their complaints.
3. Accepted payment from customers and make changes as necessary.
4. Requested and recorded customer orders and compute bills using cash register.
5. Cleaned and organized eating, services and take kitchen areas.
6. Counted draws and make bank deposits. Run the floor as a shift manager.
7. Served customers in eating places that specialize in fast services.

Experience

2-5 Years

Level

Executive

Education

Nursing Assistant

Description :

1. Trained and corrected crew as needed, and to make sure the business is moving smoothly.
2. Included fantastic food and customer service skills.
3. Responsible for cleaning of the entire store, stocking the store, schedule issues, and overall customer service.
4. Supervised daily shift operations for corporate store location Maintained product to accommodate peak and off peak hours Maintained employee staffing.
5. Responsible for meeting targets during their shifts and for helping their assigned Departments meet their goals.
   
6. Managed operations and ensures proper functionality of the Aquatic Park; this includes mechanical equipment, water chemistry, janitorial, and general maintenance of the facility.
7. Monitored performance during the shift, taking action to ensure the team is meeting standards.

Experience

7-10 Years

Level

Management

Education

Psychology

Description :

1. Supervised production line operation in accordance with policies and procedures in a fast food environment.
2. Responsible for a clean and safe work area organization of the eating facility.
3. Communicated with customers regarding orders, comments, and complaints.
4. Responsible for shift schedule to include: work station assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations.
5. Responsible for quality control.
6. Make adjustments as necessary during shift to produce product within specifications.
7. Rejected product outside of specifications. Supervise, Train and coach all new employees.

Experience

10+ Years

Level

Senior

Education

Business Management

Description :

1. Started off as a crew member. Learning each position including front of house and back.
2. Duties included working front counter, taking orders and handling cash.
3. Worked drive-thru in both presenting orders and handling cash in back.
4. Able to move up and become a crew trainer.
5. Trained new workers in various positions.
6. Responsible for making sure they follow guidelines and policies.
7. Advanced to Swing Manager. Working grill area as well.

Experience

10+ Years

Level

Senior

Education

Psychology

Description :

1. Prepared for shift 24 hours in advance. Delegated tasks between crew.
2. Took care of customer complaints. Ran the store effectively and efficiently to accommodate for labor and sales.
3. Used a computer daily to complete tasks, such as updating our point of sales.
4. Grew from crew to a Floor Supervisor, and eventually to a Certified Swing Manager.
5. Used Customer service; effectively communicating with our customers to make sure their visit was a pleasant experience.
6. Responsible for initial operations plan, organization chart, staff policies and procedures, procurement of supplies, and cost allocation methods.
7. Counted and entered cash and inventory Food Cost, Performed.
   

Experience

10+ Years

Level

Senior

Education

GED

Description :

1. Managered lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. 
2. Provided leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.
3. Created and fostered a culture in which the synergistic power of teams is realized, a learning organization based on how learning really happens, and a climate that supports creativity and innovation.
4. Ensured staff are provided customer-focused training plans and methods; monitor completion of training plans; and provide regular feedback and coaching as needed.
5. Analyzed trends in day-to-day customer issues and complaints to clearly understand customer needs; identify short and long-term improvement strategies and implement service delivery enhancements.
6. Ensured that the customer care center team works effectively and efficiently with a multitude of internal and external parties and service delivery partners.
7. Identified and make recommendations for design and implementation of new initiatives or solutions to problems related to statewide service delivery.

Experience

7-10 Years

Level

Management

Education

Nursing Assistant

Description :

1. Operated the drive-through window and sales register quickly and efficiently.
2. Cross-trained and coordinated scheduling with team members to ensure seamless service.
3. Assembled food orders while maintaining appropriate portion control.
4. Verified that prepared food met all standards for quality and quantity.
5. Handled currency and credit transactions quickly and accurately.
6. Strictly followed all cash, security, inventory and labor policies and procedures.
7. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.

Experience

5-7 Years

Level

Executive

Education

High School Diploma