Pega Administrator Resume Samples

Pega Administrators are specialized IT professionals involved in configuring, deploying, and maintaining Pega Systems that are used in organizations for business process management and CRM. Common duties listed on the Pega Administrator Resume include – installing and configuring Pega Software, managing user access, implementing security protocols; ensuring the overall stability and performance of Pega applications; collaborating with development teams to troubleshoot issues, implementing upgrades, and optimizing system performance.

To excel in this role, the applicant would need such skills as – expertise in Pega Technology, knowledge of PegaRULEs process Commander and associated tools; proficiency in system administration, database management, and troubleshooting; strong communication skills, the ability to stay updated on the latest Pega advancements. The ability to convey technical information to non-technical stakeholders is crucial. A strong educational background in the form of a degree in Computer Science, or IT is often seen on successful resumes.

Pega Administrator Resume example

Pega Administrator Resume

Summary : As a Pega Administrator, supported and maintained a stable and responsive Pega platform in support of model-driven, enterprise-level business solutions and applications, ensured the platform was managed effectively to support the delivery of Pega solutions that will enhance user experience and optimize the daily job activities of business customers across multiple business domains.

Skills : Pega Platform Expertise, System Administration.

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Description :

  1. Guided for processes and technology interfaces while using Agile and Scrum methodologies.
  2. Experienced with Pega 8. x in providing technical training and support.
  3. Experienced with SmartBPM or similar development methodologies.
  4. Experienced working in environments with regulatory compliance requirements (HIPAA, PCI).
  5. Experienced in Pharmacy Benefit management or health care industry.
  6. Understood security implications of the domain.
  7. Experienced in greenfield development and architectural design.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Computer Science


Pega Administrator Resume

Summary : As a Pega Administrator, implemented and managed backup and recovery strategies to ensure data integrity and system reliability, and developed and tested disaster recovery procedures for Pega environments.

Skills : Collaboration with Development Teams, Training, and Documentation.

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Description :

  1. Planned and executed upgrades to new versions of the Pega platform.
  2. Applied patches and updated to keep the Pega environment current and secure.
  3. Collaborated with IT teams to integrate Pega applications with other enterprise systems.
  4. Ensured seamless communication and data exchange between Pega and other systems.
  5. Maintained comprehensive documentation of Pega system configurations, changes, and procedures.
  6. Created and updated documentation for troubleshooting and issue resolution.
  7. Worked closely with Pega developers and business analysts to understand application requirements and provide technical support.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Computer Science


Pega Administrator Resume

Headline : As a Pega Administrator, managed work direction and led, influenced, mentored, and provided feedback to others within the team, transitioned abstract concepts into stable and supportable software solutions while using robust and scalable, including Pega best practices.

Skills : Troubleshooting and Debugging.

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Description :

  1. Consulted and assisted Pega application development teams in adding new capabilities, researching issues, and educating on Pega features and capabilities.
  2. Established deployment procedures, and release management strategy and generated detailed release notes with completed detailed instructions.
  3. Installed Pega Rules Process Commander (PRPC) and configured the Pega PRPC system according to the PRPC System Admin Guide.
  4. Evaluated merits and risks of upgrades, coordinating with appropriate staff to execute the smoke test for deployed applications.
  5. Generated appropriate system-level documentation and knowledge base training documentation, deployment guide, system monitoring build guide, and smoke test guide.
  6. Ensured all applications were developed to have a high degree of integrity, reliability, and availability to meet the requirements of the online transaction processing environment.
  7. Mentored developers in the interpretation of Pega architectural principles and the application of Pega technologies and robotics.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

Pega Administrator Resume

Objective : As a Pega Administrator, responsible for collaborating with clients and multiple teams to troubleshoot and resolve system issues, responsible for formulating business solutions to meet established objectives and goals.

Skills : Integration and Deployment.

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Description :

  1. Responsible for creating hierarchal Class Structures and Workflows, and performed systems coordination for enhancing system performance.
  2. Responsible for leading all assigned projects to completion ensuring timely delivery, and meeting of budgetary targets and business goals.
  3. Responsible for assisting in screening and troubleshooting application issues using PRPC tools.
  4. Responsible for providing technical leadership to application teams on multiple applications.
  5. Responsible for providing technical support to integrate Hot Fixes, implement BIX in PRPC 5.4, and devise Extract Rules.
  6. Responsible for creating components to deliver necessary reports and formulated strategies for integrating key business logic.
  7. Responsible for assisting in designing and formulating technical strategies that conform to business standards, client specifications, and best practices.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

Senior Pega Administrator Resume

Summary : As a Senior Pega Administrator, responsible for collaborating with stakeholders to understand and translate requirements into solutions that meet business objectives and goals, responsible for contributing to the review, design, fabrication, and deliverance of enhanced software solutions.

Skills : Performance Tuning, Security Management.

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Description :

  1. Responsible for coordinating with the PEGA support team to troubleshoot and fix technical issues.
  2. Responsible for supporting process development and team maintenance activities, and development and implementation of system updates.
  3. Responsible for performing configuration and integration of various PRPC components.
  4. Responsible for assisting in designing and screening applications, and conducting system performance analysis.
  5. Responsible for generating automated reports and developed list view and summary view reports.
  6. Responsible for performing as a Pega PRPC Lead System Architect in the last 2 transformational projects.
  7. Responsible for documenting system configurations, changes, and procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Computer Science

Junior Pega Administrator Resume

Objective : As a Junior Pega Administrator, identified key performance alerts provided by the system and worked to resolve the underlying issue, managed technical implementation tasks delegated by your Lead, to ensure work was delivered on time and within budget.

Skills : Backup and Recovery, Scripting.

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Description :

  1. Provided oversight on the efforts of your teams to make sure that IT Services Standards and Processes and best practices.
  2. Assisted in defining the scope and sizing of work.
  3. Developed estimates on related project work.
  4. Stayed current with new technology developments and development techniques.
  5. Worked closely with client stakeholders and project managers.
  6. Worked in conjunction with the Program Manager to size, and manage scope and risk.
  7. Assisted in a team environment by applying Agile methodologies for the delivery of our solutions and frameworks.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's In Computer Science

Assistant Pega Administrator Resume

Objective : As an Assistant Pega Administrator, provided deep subject matter expertise, advice on program delivery, and technical guidance to the team, and designed enterprise class structure, data, and application framework model.

Skills : Automation, Documentation.

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Description :

  1. Solved complex issues that cross team boundaries, and proposes recommendations to improve existing processes to avoid reoccurring incidents.
  2. Planned and led our in-house team’s growth into a self-sustaining, high-performing organization.
  3. Developed software utilizing PEGA Rules Process Commander (PRPC) for both Business Process Management and Business Process Rules Development initiatives.
  4. Prepared detailed functional specifications, design models, and system workflows from which software applications will be developed and implemented.
  5. Provided leadership and facilitation in the definition and development of the technical solution concept, including vision, scope, and system architecture.
  6. Performed ongoing refactoring of code, utilizing visualization and other techniques to fast-track concepts, and delivering continuous improvement.
  7. Developed foundational enhancements to existing production Pega applications
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

Associate Pega Administrator Resume

Objective : As an Associate Pega Administrator, track record of implementing and maintaining Pega applications to optimize business processes, adapted system configuration, performance tuning, and troubleshooting to ensure the seamless functioning of Pega environments.

Skills : Reporting, Collaboration and Communication.

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Description :

  1. Responsible for conducting training sessions for end-users and junior administrators on Pega best practices and system functionalities.
  2. Responsible for administering the installation and configuration of Pega platforms and associated components.
  3. Responsible for collaborating with development teams to deploy applications across multiple environments (development, testing, production).
  4. Responsible for monitoring system logs, diagnosing issues, and implementing solutions to maintain system stability.
  5. Responsible for implementing and managing upgrades and patches for Pega applications.
  6. Responsible for participating in the planning and execution of disaster recovery procedures.
  7. Responsible for administering and maintaining Pega environments, ensuring system availability and optimal performance.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Computer Science

Pega Administrator Resume

Headline : As a Pega Administrator, assisted in the deployment of rulesets and applications, ensuring consistency across environments, conducted training sessions for end-users, junior administrators, and other relevant stakeholders on Pega best practices and system functionalities.

Skills : Pega Platform Administration, System Configuration and Deployment.

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Description :

  1. Responsible for implementing and configuring Pega applications based on business requirements.
  2. Responsible for collaborating with developers and business analysts to deploy and troubleshoot Pega rulesets and applications.
  3. Responsible for conducting regular health checks, performance monitoring, and tuning of Pega systems.
  4. Responsible for providing technical support for Pega-related issues, diagnosing and resolving problems promptly.
  5. Responsible for managing security configurations, user access, and permissions within the Pega platform.
  6. Responsible for implementing backup and recovery strategies to ensure data integrity and system reliability.
  7. Responsible for collaborating with IT teams to integrate Pega applications with other enterprise systems.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Information Technology

Pega Administrator Resume

Objective : As a Pega Administrator, installed, configured, and maintained Pega environments, ensuring they met performance and scalability requirements and implemented and managed the deployment of Pega applications across different environments, such as development, testing, and production.

Skills : Performance Tuning and Optimization, Troubleshooting and Issue Resolution.

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Description :

  1. Monitored the performance of Pega applications and infrastructure.
  2. Identified and resolved performance bottlenecks, conducting necessary tuning and optimization activities.
  3. Configured and managed security settings within the Pega platform.
  4. Defined and maintained user roles, permissions, and access controls.
  5. Collaborated with IT security teams to ensure compliance with organizational security policies.
  6. Diagnosed and resolved technical issues related to Pega applications and infrastructure.
  7. Worked closely with developers and business analysts to troubleshoot problems and implement solutions promptly.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's Degree In Information Technology