Clinical Operations Manager Resume Samples

Description :

1. Managed clinic operations Administrative team, Donor Screening team, Phlebotomists, LVN's and RN's for Apheresis unit.
2. Interacted with customers during on-site audits and worked with the management team to address issues and/or implement corrective actions.
3. Supervised the scheduling of physicians/staff in the clinic and allocates adequate resources to ensure clinics are efficiently operated.
4. Project managed to determine resources required (personnel, facilities, equipment, and supplies) for effective administration and operation of clinic services.
5. Developed budgets for the clinic and maintains expenses within target limits; monitors budgets and resolve variances.
6. Conducted searches and outreach for outside vendor contract services negotiated current contracts to lower costs.
7. Analyzed dashboard data to create an efficient daily workflow and implemented goals and new business models for daily practice.

Experience

2-5 Years

Level

Junior

Education

Master Of Science

Description :

1. Managed the site of daily operations and activities of university student health clinic including on-site laboratory and pharmacy.
2. Led successful implementation of Epic (EMR) at ambulatory health clinics.
   
3. Responsible for ensured the cost-effective, timely, and efficient operations of the practice.
4. Assisted in the development and implementation of operating policies and procedures in accordance with federal and state regulations.
5. Maintained and monitored the privacy, security, and integrity of protected health information in accordance with HIPAA and other applicable standards.
6. Provided advice and assistance to executive senior management in the planning, implementation.
7. Evaluated of modifications to existing operations, systems, policies, and procedures.

Experience

7-10 Years

Level

Management

Education

Business Administration

Description :

1. Managed training and development of 14 Clinical Trial Assistant direct reports.
2. Ensured that direct reports receive departmental orientation training.
3. Collaborated in the development, implementation, and delivery of orientation and training programs for all departmental staff.
4. Provided regular coaching, mentoring, and counseling, including field assessment of performance.
5. Collaborated with multiple departments for scheduling, facilitating, and updating GFR new hire orientation on a monthly basis.
6. Facilitated risk mitigation for site issues Recommend and assist in implementing concepts and procedures to increase productivity.
7. Provided leadership and motivation to direct reports and other department personnel.

Experience

2-5 Years

Level

Junior

Education

Nursing

Description :

1. Enabled substantial growth of a new clinic location by managing referrals, providing consistent quality care.
2. Led frequent multi-clinic collaboration sessions to review cases and teach hands-on techniques.
3. Managed financial budget, distribution of quarterly bonuses, and purchasing of office supplies and equipment.
4. Developed employee schedules and organized staff paid time off to optimize clinic efficiency and productivity.
5. Actively interviewed, hired, and trained new staff to assemble a skilled and efficient clinical team.
6. Experienced with Medicare, Tricare, private insurance companies, and worker's compensation for authorization of evaluation and treatment services.
7. Managed all phases of clinic administration. Supervised accounting, billing, and patient appointments.

Experience

10+ Years

Level

Senior

Education

Emergency Medicine

Description :

1. Assisted with the consulting and planning the opening of the clinic, which opened.
2. Responsible for the daily operations of opening and closing the clinic, supervising physicians, and staff performance and production.
3. Insurance verified, Demographic entry, Customer service, and answering multiple phone lines.
4. Daily administrative duties, including being the Compliance Officer for OSHA and HIPAA.
5. Networked for promoting the clinic to outside sources. Managed Phreesia for patient registration including the EMR and Lytec.
6. Responsible for inventory control and maintained reports and registries for PCMH (Patient Center Medical Home) standards.
7. Worked within a fast-paced, high-pressure environment with the clinic operating a week.

Experience

2-5 Years

Level

Junior

Education

Medical

Description :

1. Specialized in Scientific and Integrative Medicine.
2. Cared, bio-identical hormone replacement, cardiovascular health, and preventative medicine.
3. Managed patient flow in the clinic by optimizing patient-clinician interaction, directing nursing, medical assistant.
4. Created clinic policy, internal documents, and technical support for EMR/clinical computing.
5. Responsible for handled all aspects of human resources and benefits administration.
6. Acted as a patient liaison when patient questions arose.
7. Monitored consumables, tracking waste, and optimizing clinic profit via collaboration with the medical billing department.

Experience

7-10 Years

Level

Management

Education

Anthropology

Description :

1. Responsible for managing the administrative functions of Primary Care and Urgent Care.
2. Responsible for overseeing all patient registrations, insurance verifications, patient charges, and referrals processes.
3. Created a database to track patient referrals enabling them to develop benchmarks to increase productivity.
4. Created and implemented a daily reconciling system to assist in accounting for all patient charge tickets.
5. Supervised a staff of employees in relation to work habits, evaluations, and creating accountability measures for each individual.
6. Recommendations for improved performance and cost-cutting measures in accordance with the department budget.
7. Responsible for the building and maintaining 80 physician schedules.

Experience

2-5 Years

Level

Junior

Education

Business

Description :

1. Provided guidance and directions to staff concerning procedures and processes.
2. Participated in writing all policies, procedures, and protocols.
3. Supervised all aspects of clinical operation and employees including the Medical Assistants, Phlebotomist, Radiology Technician.
4. Adjusted to daily batch and prepare a batch for deposit.
5. Responsible for hiring, performance appraisals, disciplinary actions, terminations, and other related issues.
6. Developed a clustering system to promote better physician coverage.
7. Ran all operations of the service lines. Skills Used Analytical Project Management Business Development.

Experience

10+ Years

Level

Senior

Education

H/S

Description :

1. Consistently developed policies and procedures for the day-to-day operations of the practice.
2. Managed and updated all providers and staff schedules.
3. Collaborated with the practice Medical Director to ensure operational strategies are followed within the practice.
4. Managed and coordinate the Extern program, implemented at this practice.
5. Managed, evaluated, coordinated, and implemented safety, emergency, and other mandatory plans in accordance with UC Physicians and UC Health requirements.
6. Project Manager for various external projects within the practice.
7. Specifically worked with OPTUM to coordinate and implement the Healthcare Quality Patient Assessment Form program for the practice.

Experience

10+ Years

Level

Senior

Education

Associates

Description :

1. Managed company clinical, operations, and quality assurance tasks.
2. Supervised daily scoring and documentation of sleep studies. Provided clinical input to interpreting physician panel.
3. Partnered with the medical director to analyze technologist scoring and physician diagnosis/input for studies.
4. Managed suppliers providing interpreting physician services for all states.
5. Managed information technology developers to improve access and service.
6. Guaranteed sleep study enrollments, reports, and staffing complied with local, state, and federal guidelines.
7. Provided and administered the Joint Commission and AASM credentialing requirements.

Experience

5-7 Years

Level

Executive

Education

Technologist

Description :

1. Responsible for providing operational oversite for all business and patient care functions of the practices.
2. Coordinated of clinical and administrative services.
3. Analyzed and report the current workload and patient flow statistics.
4. Worked with Physician Support Services (PSS) to ensure proper capture of billing documents.
5. Determined the appropriate actions balance staffing levels and workloads within budgetary and administrative requirements.
6. Planned and prepared annual budgets, integrate organizational goals, patient care standards, and administrative requirements.
7. Served as liaison between community facilities a UCLA based clinic and services.

Experience

5-7 Years

Level

Executive

Education

Business Administration