Clinical Support Specialist Resume Samples

A Clinical Support Specialist’s job duty is to coordinate the various clinical research projects. The day-to-day activities that are carried out by these specialists and included on the Clinical Support Specialist Resume include – directing the activities of the workers engaged in the research projects, ensuring compliance with protocols, evaluating and analysing clinical data, managing specimen collections and its storage, monitoring study activities, attending conference and seminars, reviewing scientific literature and guiding juniors about procedural aspects of studies.

The following skills are supposed to be exhibited on a successful resume – a very good knowledge about clinical study protocols, training abilities, the ability to monitor and supervise effectively, the ability to observe and gather information, and quality writing skills. The ability to manage time and information processing skills are also required. The minimum level of education expected for this role includes a Bachelor’s degree preferably in life science.

 

Clinical Support Specialist Resume example

Clinical Support Specialist Resume

Headline : 15+ years of administrative experience providing support for client based businesses. Motivated, results driven individual with strong leadership capabilities with proven and effective communication expertise.

Skills : Microsoft, Office, Database Management.

Description :

    1. Provide support or assistance to clinical teams on GI studies.
    2. Review and initiate clinical feasibility questionnaires participate in the implementation of key organizational process improvement initiatives as appropriate.
    3. Independently compose correspondence and memoranda, proof read final communications, coordinate mass mailings, copy and circulate reports to ensure that project correspondence is routed appropriately.
    4. Establish and maintain relationships with CROs, study sites and team members to ensure professional, timely, and ongoing communication and documentation for each project Organize, initiate, and attend project related meetings.
    5. Tracking, reviewing and preparing study-specific information utilizing databases, spreadsheets, and other tools.
    6. Coordinate negotiations of Clinical Trial Agreements and budgets with legal consultants, CROs and study sites.
    7. Track and review budget modifications and reconcile study invoices for payment approval, including investigator grant payments.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Communications


Sr. Clinical Support Specialist Resume

Summary : Involved in the organization, oversight, documentation, compilation and analysis of clinical research data; participate in and oversee a variety of duties involved in collecting and entering data according to programmed instructions; verify and distribute progress reports as required.

Skills : Customer Service, Data Entry, Typing, 10-key, HIPPA Law,.

Description :

    1. Provide support or assistance to clinical teams as directed.
    2. Participate in the implementation of key organizational process improvement initiatives as appropriate.
    3. Contribute to the standardization and dissemination of best practices for clinical study conduct.
    4. Independently compose correspondence and memoranda, proof read final communications, coordinate mass mailings, copy and circulate reports to ensure that project correspondence is routed appropriately.
    5. Establish and maintain relationships with CROs, study sites and team members to ensure professional, timely, and ongoing communication and documentation for each project.
    6. Organize, initiate, and attend project related meetings on an as needed basis.
    7. Compile and prepare project related materials for internal meetings and/or investigator meetings to ensure information is complete and accurate.
    8. Attend meetings as needed to provide support.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
B.S. In Biology


Clinical Support Specialist III Resume

Summary : Seeking a permanent position within the organization that offers the opportunity for a personal and professional career growth, in which experience, skills, and education will be an added value.

Skills : Spanish, Microsoft Office, Customer Service, File Management.

Description :

    1. Contacts customers via telephone to obtain or provide support regarding detailed information about health status and concerns.
    2. Maintains records or customer interactions, recording details of communication, date obtained from interaction, comments, as well as guidance provided and actions taken.
    3. Obtains and records all relevant information in order to refer customer concerns and questions to Health Coach RN or care center personnel for follow up or further investigations.
    4. Provides written material and collateral to customers as required.
    5. Investigates, address, and work to resolve patient questions and concerns as needed.
    6. Completes work with accuracy, minimal supervision and within set time frames.
    7. Utilizes self-motivation to achieve targets needed to obtain weekly, monthly, and quarterly goals.
    8. Protects and respects patient confidentiality and right to privacy.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
General Studies

Clinical Support Specialist I Resume

Summary : A commitment to empowering others to solve their problems. Value a nurturing family as the ideal environment for a person. A conviction about the capacity of people to grow and change. The ability to establish a respectful relationship with persons served to help them gain skills and confidence.

Skills : Administrative, Managerial, Case Management, Teaching, Teaching, Mental Health, Research, Training, Auditing, Treatment Planning.

Description :

    1. Responsible for assisting the clinical coordinator in executing and processing the administrative and clerical duties of the program.
    2. Responsible for assisting in the clinical review of charts, assisting in staff development and training, and also acts as a liaison between the coordinator the team and the public.
    3. Provides administrative, clinical and programmatic support to the program coordinator.
    4. Assists the Coordinator to ensure that patients meet requirements to be assigned to specific programs.
    5. Assists the Coordinator to ensure that policies and Procedures are followed in assigned service area's.
    6. Assists the Coordinator to orientation and training to staff.
    7. Assists the Coordinator to analyze and submit statistical reports on a weekly basis and/or as requested.
    8. Assists the Coordinator to ensure that the service area maintains practice standards.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
B.A. In Psychology

Clinical Support Specialist II Resume

Objective : To obtain a position where can utilize the various skills have attained throughout work history while growing and increasing worth for future development and possibilities.

Skills : Microsoft.

Description :

    1. Support to designated medical teams in the necessary clerical interventions.
    2. Assist providers, nurses, and other support staff by completing forms, sending faxes, mailing letters, acquiring patient reports, processing requests for prescriptions.
    3. Scheduling internal and external appointments as requested, and calling patients for follow-up as instructed by providers.
    4. Research client's financial status and assure appropriate internal and external referral requirements are met.
    5. Establish referral appointment when necessary and provide patients with appropriate documentation needed to complete appointment.
    6. Assist clients as needed in completing charity care applications and other patient assistance program applications.
    7. Obtained referral authorizations when necessary.
    8. Help clients in applying for financial assistance when uninsured.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Biology

Clinical Support Specialist III Resume

Summary : To obtain a position as a Systems Analyst with an opportunity to utilize knowledge of interfaces in order to provide effective solutions/support through the implementation of HL7 standards.

Skills : Microsoft, Office, Databas Management,.

Description :

    1. Worked on design, development, and implementation of integration between Allscripts Homecare and various EMR applications using HL7 standards.
    2. Monitored and troubleshoot interface engine to ensure uninterrupted message transfer.
    3. Created and maintained technical documentation that kept system operational in absence of creator.
    4. Implemented interface integration development life cycle which included interface mapping, and testing of interface transactions.
    5. Created HL7 event triggers that initiated the transfer of data between EMR's.
    6. Provided Allscripts and Sigmacare technical support to office, nursing homes, and field staff.
    7. Worked on HL7 message types: Admission Discharge Transfer - ADT, Observation Result - ORU and Detailed Financial Transaction - DFT.
    8. Working knowledge of transaction formats such as HL7 and XML.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Technology

Clinical Support Specialist/Executive Resume

Summary : Sixteen years of experience working with Contract Research Organizations (CROs) and Pharmaceutical, negotiating contracts, expertly gathering and analyzing data for highly confidential clinical trials.

Skills : EDC Systems, MS Office.

Description :

    1. Contacted sites as required to resolve issues for regulatory approval.
    2. Prepared and submitted submissions for Independent Ethics Committee (IEC) or Institutional Review Boards (IRB).
    3. Submitted documents to appropriate internal departments in order to obtain regulatory approval for initial drug shipment.
    4. Shipped subject recruitment materials, reorder of drug shipments, budget amendments and protocol amendments to site as requested.
    5. Managed data tracking entries into designated clinical tracking systems in accordance with project requirements.
    6. Processed, tracked and reported invoices and investigator payments toward study budget.
    7. Liaised between sites, IRB/IEC, monitors, study management teams and CRO.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor In Business

Clinical Support Specialist/Representative Resume

Summary : Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Worked with the same physician for over 18 years.

Skills : Counseling Techniques, Case Management, Human Services, Disabilities Management, Group Therapy.

Description :

    1. Oversaw daily office operations for staff of 4 employees.
    2. Composed and drafted all outgoing correspondence and reports for managers.
    3. Oversaw inventory and office supply purchases.
    4. Trained new employees on multiple medical billing programs and data entry software.
    5. Verified and created claim numbers by communicating with various insurance companies.
    6. Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
    7. Reduced overhead by taking on more responsibility for creative and administrative projects.
    8. Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Medical Office

Lead Clinical Support Specialist Resume

Summary : To obtain a position where experience with pharmaceuticals and human relations skills will benefit a growth-oriented organization.

Skills : Microsoft Excel, Microsoft Office, Microsoft Word.

Description :

    1. Assist the pharmacist in obtaining authorization for pharmacy services as requested; validate insurance coverage and communication with patients.
    2. Gather information for the initial admission of new patients and review all new charts to ensure that all necessary nursing paperwork is included.
    3. Manage the schedule for patient deliveries, manage inventory, create and maintain supply templates in the pharmacy computer data base.
    4. Document all supply management activities in the patient medical record.
    5. Input of new prescriptions and refills into HCN360 Rx system.
    6. Document medication errors into RL-6 system for review.
    7. Maintains knowledge of Medicare Part D process and requirements.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Pharmacy Law

Clinical Support Specialist/Technician Resume

Objective : As a highly-motivated and results driven individual, proven track record in producing memorable customer interaction experiences.

Skills : Operate office equipment, Church secretary, Monthly newsletters.

Description :

    1. Performs a wide variety of patient care activities and accommodative services for medical staff.
    2. Able to make decisions consistent with clinic policies and the strict observance of confidentiality of patient information.
    3. Receive, document and forward all Protime/INR results from Aspirus and outreach labs.
    4. Schedule all Coumadin/warfarin patients in the Wausau and Rhinelander offices.
    5. Keep track of all overdue Protime patients who do not get their labs drawn when they are due.
    6. Responsible for all incoming Coumadin/warfarin patient calls.
    7. Call and reschedule all patients who do not show up for their appointments on a daily basis.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business

Associate Clinical Support Specialist Resume

Headline : To secure a full time position with a company that seeks an ambitious, hands-on person. Contribute to the growth and benefit of both myself and the company.

Skills : Microsoft Office 2010, IP, Windows, Medical Terminology.

Description :

    1. Provided first line of application and protocol support to internal customer groups and external protocol support personnel.
    2. Monitored and maintained all communication tools 24 hours a day.
    3. Resolved and/or escalated study support issues in accordance with service deliver metrics.
    4. Participated and coordinated the QC process for all 16 assigned protocols.
    5. Documented all issues and resolutions using designated tracking tools.
    6. Provided user account access based on individual protocol parameters.
    7. Evaluated shipments daily to confirm that re-supply was working correctly.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Liberal Arts

Clinical Support Specialist Resume

Summary : A challenging position that enables to grow professionally while using leadership skills to contribute to the growth of an organization.

Skills : Excellence Interpersonal Skills, Computer Operations, Customer Service, And File Management.

Description :

    1. Assisted the manager with managing the front office.
    2. Assured that supplies was ordered in a timely manner.
    3. Dedicated myself to keeping the front office organized and free of clutter.
    4. Achieved the task of calling back new patient referrals.
    5. Maintained a high level of confidentiality with patient information.
    6. Great ability to multi-task in a high paced environment.
    7. Devoted time to accurately getting per- authorization from insurance companies, prior to the patients appointment.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Management