Clinical Support Specialist Resume
Headline : 15+ years of administrative experience providing support for client based businesses. Motivated, results driven individual with strong leadership capabilities with proven and effective communication expertise.
Skills : Microsoft, Office, Database Management.
Description :
- Provide support or assistance to clinical teams on GI studies.
- Review and initiate clinical feasibility questionnaires participate in the implementation of key organizational process improvement initiatives as appropriate.
- Independently compose correspondence and memoranda, proof read final communications, coordinate mass mailings, copy and circulate reports to ensure that project correspondence is routed appropriately.
- Establish and maintain relationships with CROs, study sites and team members to ensure professional, timely, and ongoing communication and documentation for each project Organize, initiate, and attend project related meetings.
- Tracking, reviewing and preparing study-specific information utilizing databases, spreadsheets, and other tools.
- Coordinate negotiations of Clinical Trial Agreements and budgets with legal consultants, CROs and study sites.
- Track and review budget modifications and reconcile study invoices for payment approval, including investigator grant payments.
Experience
5-7 Years
Level
Executive
Education
Communications
Sr. Clinical Support Specialist Resume
Summary : Involved in the organization, oversight, documentation, compilation and analysis of clinical research data; participate in and oversee a variety of duties involved in collecting and entering data according to programmed instructions; verify and distribute progress reports as required.
Skills : Customer Service, Data Entry, Typing, 10-key, HIPPA Law,.
Description :
- Provide support or assistance to clinical teams as directed.
- Participate in the implementation of key organizational process improvement initiatives as appropriate.
- Contribute to the standardization and dissemination of best practices for clinical study conduct.
- Independently compose correspondence and memoranda, proof read final communications, coordinate mass mailings, copy and circulate reports to ensure that project correspondence is routed appropriately.
- Establish and maintain relationships with CROs, study sites and team members to ensure professional, timely, and ongoing communication and documentation for each project.
- Organize, initiate, and attend project related meetings on an as needed basis.
- Compile and prepare project related materials for internal meetings and/or investigator meetings to ensure information is complete and accurate.
- Attend meetings as needed to provide support.
Experience
7-10 Years
Level
Consultant
Education
B.S. In Biology
Clinical Support Specialist III Resume
Summary : Seeking a permanent position within the organization that offers the opportunity for a personal and professional career growth, in which experience, skills, and education will be an added value.
Skills : Spanish, Microsoft Office, Customer Service, File Management.
Description :
- Contacts customers via telephone to obtain or provide support regarding detailed information about health status and concerns.
- Maintains records or customer interactions, recording details of communication, date obtained from interaction, comments, as well as guidance provided and actions taken.
- Obtains and records all relevant information in order to refer customer concerns and questions to Health Coach RN or care center personnel for follow up or further investigations.
- Provides written material and collateral to customers as required.
- Investigates, address, and work to resolve patient questions and concerns as needed.
- Completes work with accuracy, minimal supervision and within set time frames.
- Utilizes self-motivation to achieve targets needed to obtain weekly, monthly, and quarterly goals.
- Protects and respects patient confidentiality and right to privacy.
Experience
7-10 Years
Level
Management
Education
General Studies
Clinical Support Specialist I Resume
Summary : A commitment to empowering others to solve their problems. Value a nurturing family as the ideal environment for a person. A conviction about the capacity of people to grow and change. The ability to establish a respectful relationship with persons served to help them gain skills and confidence.
Skills : Administrative, Managerial, Case Management, Teaching, Teaching, Mental Health, Research, Training, Auditing, Treatment Planning.
Description :
- Responsible for assisting the clinical coordinator in executing and processing the administrative and clerical duties of the program.
- Responsible for assisting in the clinical review of charts, assisting in staff development and training, and also acts as a liaison between the coordinator the team and the public.
- Provides administrative, clinical and programmatic support to the program coordinator.
- Assists the Coordinator to ensure that patients meet requirements to be assigned to specific programs.
- Assists the Coordinator to ensure that policies and Procedures are followed in assigned service area's.
- Assists the Coordinator to orientation and training to staff.
- Assists the Coordinator to analyze and submit statistical reports on a weekly basis and/or as requested.
- Assists the Coordinator to ensure that the service area maintains practice standards.
Experience
7-10 Years
Level
Management
Education
B.A. In Psychology
Clinical Support Specialist II Resume
Objective : To obtain a position where can utilize the various skills have attained throughout work history while growing and increasing worth for future development and possibilities.
Skills : Microsoft.
Description :
- Support to designated medical teams in the necessary clerical interventions.
- Assist providers, nurses, and other support staff by completing forms, sending faxes, mailing letters, acquiring patient reports, processing requests for prescriptions.
- Scheduling internal and external appointments as requested, and calling patients for follow-up as instructed by providers.
- Research client's financial status and assure appropriate internal and external referral requirements are met.
- Establish referral appointment when necessary and provide patients with appropriate documentation needed to complete appointment.
- Assist clients as needed in completing charity care applications and other patient assistance program applications.
- Obtained referral authorizations when necessary.
- Help clients in applying for financial assistance when uninsured.
Experience
2-5 Years
Level
Junior
Education
Biology
Clinical Support Specialist III Resume
Summary : To obtain a position as a Systems Analyst with an opportunity to utilize knowledge of interfaces in order to provide effective solutions/support through the implementation of HL7 standards.
Skills : Microsoft, Office, Databas Management,.
Description :
- Worked on design, development, and implementation of integration between Allscripts Homecare and various EMR applications using HL7 standards.
- Monitored and troubleshoot interface engine to ensure uninterrupted message transfer.
- Created and maintained technical documentation that kept system operational in absence of creator.
- Implemented interface integration development life cycle which included interface mapping, and testing of interface transactions.
- Created HL7 event triggers that initiated the transfer of data between EMR's.
- Provided Allscripts and Sigmacare technical support to office, nursing homes, and field staff.
- Worked on HL7 message types: Admission Discharge Transfer - ADT, Observation Result - ORU and Detailed Financial Transaction - DFT.
- Working knowledge of transaction formats such as HL7 and XML.
Experience
7-10 Years
Level
Executive
Education
Bachelor Of Technology
Clinical Support Specialist/Executive Resume
Summary : Sixteen years of experience working with Contract Research Organizations (CROs) and Pharmaceutical, negotiating contracts, expertly gathering and analyzing data for highly confidential clinical trials.
Skills : EDC Systems, MS Office.
Description :
- Contacted sites as required to resolve issues for regulatory approval.
- Prepared and submitted submissions for Independent Ethics Committee (IEC) or Institutional Review Boards (IRB).
- Submitted documents to appropriate internal departments in order to obtain regulatory approval for initial drug shipment.
- Shipped subject recruitment materials, reorder of drug shipments, budget amendments and protocol amendments to site as requested.
- Managed data tracking entries into designated clinical tracking systems in accordance with project requirements.
- Processed, tracked and reported invoices and investigator payments toward study budget.
- Liaised between sites, IRB/IEC, monitors, study management teams and CRO.
Experience
7-10 Years
Level
Management
Education
Bachelor In Business
Clinical Support Specialist/Representative Resume
Summary : Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills. Worked with the same physician for over 18 years.
Skills : Counseling Techniques, Case Management, Human Services, Disabilities Management, Group Therapy.
Description :
- Oversaw daily office operations for staff of 4 employees.
- Composed and drafted all outgoing correspondence and reports for managers.
- Oversaw inventory and office supply purchases.
- Trained new employees on multiple medical billing programs and data entry software.
- Verified and created claim numbers by communicating with various insurance companies.
- Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
- Reduced overhead by taking on more responsibility for creative and administrative projects.
- Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
Experience
10+ Years
Level
Senior
Education
Medical Office
Lead Clinical Support Specialist Resume
Summary : To obtain a position where experience with pharmaceuticals and human relations skills will benefit a growth-oriented organization.
Skills : Microsoft Excel, Microsoft Office, Microsoft Word.
Description :
- Assist the pharmacist in obtaining authorization for pharmacy services as requested; validate insurance coverage and communication with patients.
- Gather information for the initial admission of new patients and review all new charts to ensure that all necessary nursing paperwork is included.
- Manage the schedule for patient deliveries, manage inventory, create and maintain supply templates in the pharmacy computer data base.
- Document all supply management activities in the patient medical record.
- Input of new prescriptions and refills into HCN360 Rx system.
- Document medication errors into RL-6 system for review.
- Maintains knowledge of Medicare Part D process and requirements.
Experience
10+ Years
Level
Senior
Education
Pharmacy Law
Clinical Support Specialist/Technician Resume
Objective : As a highly-motivated and results driven individual, proven track record in producing memorable customer interaction experiences.
Skills : Operate office equipment, Church secretary, Monthly newsletters.
Description :
- Performs a wide variety of patient care activities and accommodative services for medical staff.
- Able to make decisions consistent with clinic policies and the strict observance of confidentiality of patient information.
- Receive, document and forward all Protime/INR results from Aspirus and outreach labs.
- Schedule all Coumadin/warfarin patients in the Wausau and Rhinelander offices.
- Keep track of all overdue Protime patients who do not get their labs drawn when they are due.
- Responsible for all incoming Coumadin/warfarin patient calls.
- Call and reschedule all patients who do not show up for their appointments on a daily basis.
Experience
2-5 Years
Level
Junior
Education
Business
Associate Clinical Support Specialist Resume
Headline : To secure a full time position with a company that seeks an ambitious, hands-on person. Contribute to the growth and benefit of both myself and the company.
Skills : Microsoft Office 2010, IP, Windows, Medical Terminology.
Description :
- Provided first line of application and protocol support to internal customer groups and external protocol support personnel.
- Monitored and maintained all communication tools 24 hours a day.
- Resolved and/or escalated study support issues in accordance with service deliver metrics.
- Participated and coordinated the QC process for all 16 assigned protocols.
- Documented all issues and resolutions using designated tracking tools.
- Provided user account access based on individual protocol parameters.
- Evaluated shipments daily to confirm that re-supply was working correctly.
Experience
5-7 Years
Level
Executive
Education
Liberal Arts
Clinical Support Specialist Resume
Summary : A challenging position that enables to grow professionally while using leadership skills to contribute to the growth of an organization.
Skills : Excellence Interpersonal Skills, Computer Operations, Customer Service, And File Management.
Description :
- Assisted the manager with managing the front office.
- Assured that supplies was ordered in a timely manner.
- Dedicated myself to keeping the front office organized and free of clutter.
- Achieved the task of calling back new patient referrals.
- Maintained a high level of confidentiality with patient information.
- Great ability to multi-task in a high paced environment.
- Devoted time to accurately getting per- authorization from insurance companies, prior to the patients appointment.
Experience
7-10 Years
Level
Management
Education
Business Management