CNC Service Engineer Resume
Summary : As a CNC Service Engineer, experience with machine tool integration and robotic systems is highly desirable, worked under pressure with strict deadlines and strong verbal and written skills, troubleshooted and serviced all types of CNC machines, and commissioned and installed all types of CNC machines.
Skills : Technical Proficiency, Mechanical.
Description :
- Experienced with Fanuc and Mitsubishi controller.
- Prepared standard operating procedures for all service activities.
- Provided after-sales service support at the customer site as and when required.
- Oversaw as and when required to service CNC machines.
- Experienced in repairing & troubleshooting CNC Machining Centre & CNC Lathe.
- Set demo goals and develop strategies for CAM Software.
- Contacted potential and existing customers for discovery calls.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Summary : As a CNC Service Engineer, handled customer questions, inquiries, and complaints, trained and online offline support, Provided out of job at the client place, and managed the complaints with CAD CAM software programs.
Skills : Electrical Skills, Problem-Solving.
Description :
- Built and maintained a CRM database, and met daily, weekly, and monthly demo targets.
- Installed, troubleshooted, and performed preventive maintenance service for Machine Tools.
- Arranged demonstration of machine and equipment as per clients' request.
- Provided professional, courteous, and timely solutions to clients.
- Reviewed, supported, and modified production processes at clients' sites.
- Performed maintenance services by reading technical manuals and schematic drawings.
- Documented and maintained all service-related contracts and services offered.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Electrical Engineering
CNC Service Engineer Resume
Headline : As a CNC Service Engineer, organized technical, operational, and maintenance training for clients. Responsible for promoting and performing maintenance services on CNC machines, providing after-sales technical support and training to clients.
Skills : Programming Knowledge, Computer Literacy.
Description :
- Responsible for repairing and replacing mechanical, hydraulic, and electrical parts and components.
- Responsible for guiding clients over the telephone and by personal visit on the use of machinery and equipment.
- Responsible for coordinating maintenance activities with a team of application engineers.
- Responsible for installing and implementing new CNC machine tools at clients' sites.
- Responsible for inspecting damaged products and determining the main cause of problems.
- Responsible for installing and terminating Electrical Panels according to electrical Drawings.
- Responsible for troubleshooting of PLCs hardware like I/O Modules and other hardware-related issues.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Electrical Engineering
CNC Service Engineer Resume
Objective : As a CNC Service Engineer, commissioned Automation panels, experienced in Soldering, Wrapping, and coat wiring equipment, and worked on Transducers and Flow rate Meters.
Skills : Communication Skills, Customer Service.
Description :
- Maintained and repaired designated equipment, completed preventative maintenance, and filed modifications.
- Attended service maintenance calls for all FANUC products viz. CNC, Robots, and Robo machines [Robodrill - VMC, Robocut - Wire EDM & Roboshot - Plastic Injection Molding Machine].
- Provided technical support to customers, and identified and resolved customer challenges.
- Developed strong relationships with the key stakeholders in the respective zone customers.
- Engaged in problem-solving by performing system analysis, interpreting data, and providing recommendations to ensure customer operations are performing at optimal levels.
- Promoted spares & consumables with all the existing customers.
- Promoted value-added services like Follow-on-Contract (FOC), Preventive Maintenance Contract (PMC), and health checks.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Summary : As a CNC Service Engineer, prepared visit reports and technical procedures on critical maintenance calls and followed up with the customers for pending payments. (Accounts Receivables), assisted the Sales team with market information on start-ups of new applications for both existing customers and new accounts.
Skills : Preventive Maintenance, Diagnostic Tools.
Description :
- Responsible for reporting directly to the Service Manager, responsible for installing, commissioning, and servicing 4/5 axis horizontal CNC machines.
- Responsible for scheduling maintenance of horizontal machines and associated automation under internal servicing standards.
- Responsible for visiting customer sites to service/repair machines whilst building and maintaining an excellent working relationship.
- Responsible for providing technical support to customers/colleagues concerning the G-Module range of machines and automation.
- Responsible for participating in Hotline support and emergency support as required.
- Responsible for providing customer guidance with regards to best working practices to look after their machines.
- Responsible for ensuring all health and safety practices are observed according to rigorous internal/customer standards.
Experience
10+ Years
Level
Senior
Education
Bachelor's degree in Mechanical Engineering
CNC Service Engineer Resume
Summary : As a CNC Service Engineer, provided clear reports detailing work undertaken at the customers site, kept up to date with the machine range/options, and attended training when required at the parent facility in Germany.
Skills : Blueprint Reading, Safety Compliance.
Description :
- Understood, followed and interpreted mechanical and electrical, pneumatic, and hydraulic electrical drawings/diagrams.
- Used hand tools, and precision measuring tools and have a good understanding of machine geometry.
- Complied with safe working practices (including customer-specific requirements) and assisted with and understood Risk Assessments and Method Statements.
- Provided the highest level of customer service and was always professional and presentable.
- Upheld the highest level of confidentiality, particularly in the presence of Non-Disclosure agreements.
- Supported and assisted colleagues whenever required, worked overtime, outside of normal working hours, including some weekends.
- Carried out critical breakdown repairs at customer sites.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Headline : As a CNC Service Engineer, working on a range of high-value CNC machine tools, dealt with mechanical faults such as cartridge spindles, axis repairs, pneumatics, hydraulics, ballscrews, linear rails, rack, and pinion, found electrically, on both hardware and software.
Skills : Safety Compliance, Adaptability.
Description :
- Updated all service and inspection documents for the machinery.
- Developed customer relationships and providing a high level of customer care on-site.
- Provided technical and troubleshooting support to the customer as required.
- Troubleshoted and repaired CNCs, control motors and drives, industrial lasers, and precision machines.
- Fixed minor and major technical and mechanical issues of the CNC instruments.
- Handled the overseas servicing and maintenance work.
- Respected and maintained company property, equipment, and tools provided, to the highest standard.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Headline : As a CNC Service Engineer, responsible for installing, programming, and training company personnel such as engineers and operators on the capabilities and workings of CNC machine tools, investigating, collecting, consolidating, and composing reports on product reliability and issues reports, successfully resolving technical matters on installation, start-up, operation and maintenance problems.
Skills : CNC Machine Installation, Maintenance.
Description :
- Responsible for completing knowledge and understanding regarding the LATHE and CNC instruments, and associate machineries.
- Responsible for exporting and comfortable handling various Microsoft software like MS PowerPoint, MS Word, and MS Excel.
- Responsible for skilling in handling various other general computer applications and software, like spreadsheets, and mathematical analysis sheets.
- Responsible for working with the quality control and maintenance team members, to enhance the quality of the CNC products and instruments.
- Responsible for assisting the senior service engineers and trainers in guiding and training new staff members.
- Responsible for communicating with various clients regarding necessary wire diagrams, construction of instruments, and associated ladder diagrams.
- Responsible for planning and providing important ideas regarding improvements in the manufacturing procedures of the CNC instruments and equipment.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Objective : As a CNC Service Engineer, responsible for handling the overall servicing and maintenance of the CNC instruments and equipment, managing and inspecting the manufacturing process, and handling the CNC laser cuttings, and heat treatments.
Skills : Troubleshooting, Diagnostics.
Description :
- Installed, troubleshooted, and repaired CNC machines.
- Computerized control systems at customer sites.
- Performed preventive maintenance tasks and provided training to customers on how to use and maintain CNC machines safely and efficiently.
- Communicated with customers and service managers to ensure customer satisfaction and timely resolution of issues.
- Documented service activities and reported any problems or suggestions to improve service quality and performance.
- Replaced ball screws, motors, and any parts as needed.
Installed and repaired a range of CNC machinery.
- Proficient in handling and resolving the CNC troubleshoots, and other faulty analyses.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Mechanical Engineering
CNC Service Engineer Resume
Objective : As a CNC Service Engineer, responsible for assisting in testing the faculty equipment, fixing the technical issues of the electrical components, responsible for training the technical association department to maintain the shelf life of the instruments, and looking after their maintenance procedures.
Skills : Electrical, Mechanical Repairs.
Description :
- Responsible for conducting installation, commissioning, and troubleshooting of CNC machines at client sites.
- Responsible for performing preventive maintenance to ensure optimal performance and longevity of CNC equipment.
- Responsible for diagnosing and repairing electrical, mechanical, and software issues in a timely and efficient manner.
- Responsible for providing comprehensive training to machine operators and maintenance staff on CNC system operation and routine maintenance.
- Responsible for collaborating with cross-functional teams to address complex technical challenges and optimize CNC machine performance.
- Responsible for documenting service activities, including troubleshooting steps, repairs, and recommendations.
- Responsible for responding to service calls and performing on-site diagnosis and repair of CNC equipment.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree in Mechanical Engineering
