Description :

1. Ensured accurate measurements and presentation standards were maintained.
2. Processed customer transactions accurately, handled cash, and provided receipts. 
3. Cleaned counters, tables, and equipment regularly to maintain hygiene standards. 
4. Monitored inventory levels and replenished cups, lids, and other essentials as needed. 
5. Delivered exceptional customer service by efficiently managing high-volume orders during peak hours, resulting in a 20% increase in customer satisfaction ratings.
6. Trained and mentored new staff members on coffee preparation techniques and customer service protocols, enhancing team performance and reducing onboarding time by 30%.
7. Implemented a new inventory management system that reduced waste by 15% and improved stock availability for popular menu items.

Experience

2-5 Years

Level

Executive

Education

AAS Culinary Arts

Description :

1. Conducted walkthroughs to ensure the shop meets cleanliness and sanitation guidelines. 
2. Addressed any shortcomings promptly.
3. Received, inspected, and stored incoming inventory from suppliers. 
4. Verified quantities and quality before acceptance.
5. Recorded instances of food and beverage waste. Suggest ways to reduce losses and improve efficiency.
6. Helped calculate employee hours and verify timesheets for accuracy. 
7. Submitted records to the manager for payroll processing.

Experience

2-5 Years

Level

Executive

Education

A.A. in Culinary

Description :

1. Assisted in managing the coffee shop's social media accounts by responding to comments and posting updates under supervision.
2. Planned and implemented seasonal decorations to enhance the shop's ambiance while maintaining brand alignment.
3. Created a welcoming atmosphere that reflected the shop’s branding.
4. Contributed to developing employee training materials, including guides and videos.
5. Simplified complex processes to improve onboarding for new hires.
6. Led brief pre-shift meetings to update employees on daily promotions, goals, and challenges.
7. Utilized social media platforms to engage with customers and promote new products, resulting in a 40% increase in online engagement and brand awareness.

Experience

5-7 Years

Level

Executive

Education

A.S. Culinary

Description :

1. Answered common questions about store hours, ingredients, and dietary restrictions. 
2. Cleaned and organized outdoor seating to maintain a pleasant environment. 
3. Supported the team during busy times by multitasking and maintaining a steady workflow. 
4. Conducted regular inventory audits to ensure optimal stock levels, reducing overstock costs by 20% and improving overall profitability.
5. Resolved customer complaints and issues promptly, achieving a 95% resolution rate and fostering customer loyalty.
6. Participated in community events and local partnerships, enhancing the coffee shop's visibility and increasing local customer base by 15%.
7. Maintained knowledge of coffee brewing techniques and equipment, leading to a 10% reduction in equipment maintenance costs through proactive care.

Experience

2-5 Years

Level

Executive

Education

A.A. Culinary Arts

Description :

1. Led recruitment efforts and developed training programs to improve team skills and performance.
2. Retained top talent by fostering motivation and providing career growth opportunities.
3. Designed and implemented promotional campaigns to boost foot traffic and drive sales.
4. Delivered regular financial reports to stakeholders for transparency and decision-making.
5. Established strong relationships with suppliers and negotiated favorable terms.
6. Created and maintained a positive work environment that encouraged teamwork and collaboration, resulting in a 20% decrease in staff turnover.
7. Executed daily opening and closing procedures efficiently, ensuring a smooth operation and adherence to health and safety regulations.

Experience

10+ Years

Level

Management

Education

A.A.

Description :

1. Arranged pastries, sandwiches, and merchandise in an appealing manner. 
2. Rotated stock to ensure freshness and avoid waste.
3. Packaged takeaway orders efficiently, ensuring proper labeling and secure packaging. 
4. Achieved recognition as Employee of the Month for outstanding performance and dedication to customer service excellence.
5. Consistently maintained cleanliness and organization of the coffee shop, contributing to a 25% improvement in health inspection scores over six months.
6. Developed and executed promotional campaigns that increased sales of seasonal beverages by 40% during the holiday season.
7. Managed cash register operations with a 99% accuracy rate, ensuring all transactions were processed efficiently and securely.

Experience

5-7 Years

Level

Executive

Education

A.A. Culinary Arts

Description :

1. Collaborated with suppliers to negotiate better pricing on coffee beans, resulting in a 10% reduction in overall supply costs.
2. Created a welcoming atmosphere by engaging with customers and fostering a community vibe, leading to a 15% increase in repeat business.
3. Utilized social media platforms to promote new menu items, achieving a 30% increase in online engagement and foot traffic to the shop.
4. Assisted in the development of a loyalty program that increased customer retention rates by 25% within the first year of implementation.
5. Conducted regular equipment maintenance checks, ensuring all coffee machines and grinders operated at peak efficiency and minimizing downtime.
6. Resolved customer complaints promptly and effectively, resulting in a 50% decrease in negative feedback and improved overall customer experience.
7. Participated in local community events to promote the coffee shop, enhancing brand visibility and attracting new customers.

Experience

5-7 Years

Level

Executive

Education

A.A. in Culinary Arts

Description :

1. Fostered a positive and productive work environment by recognizing employee achievements. 
2. Monitored daily sales performance and prepared end-of-shift financial summaries. 
3. Organized and executed in-house events like coffee-tasting sessions or workshops. 
4. Collaborated with management to create and update menu items. 
5. Consistently deliver exceptional customer service, resulting in a 20% increase in repeat customers over six months.
6. Managed daily operations of the coffee shop, ensuring a clean and welcoming environment for all patrons.
7. Created seasonal beverage promotions that increased sales by 25% during peak holiday periods.

Experience

0-2 Years

Level

Entry Level

Education

A.A. Culinary Arts

Description :

1. Ensured compliance with all health and safety regulations, conducting regular audits of cleanliness and food handling practices.
2. Conducted performance reviews and provide constructive feedback to employees. 
3. Oversaw daily operations during assigned shifts, ensuring the shop runs efficiently. 
4. Collaborated with suppliers to ensure high-quality inventory, reducing waste by 10% through better stock management.
5. Assisted in inventory management, leading to a 10% reduction in overstock and improved product turnover.
6. Executed daily opening and closing procedures, ensuring compliance with health and safety regulations.
7. Implemented a loyalty program that increased customer retention rates by 15% within six months.

Experience

10+ Years

Level

Senior

Education

A.A. Culinary Arts

Description :

1. Assisted in tracking inventory and placing orders for needed supplies. 
2. Promoted and assisted customers in enrolling in loyalty programs. 
3. Handled bulk orders for catering or events, ensuring timely preparation and packaging. 
4. Introduced new hires to workplace procedures and assisted with hands-on training. 
5. Conducted regular quality control checks on coffee and food products, maintaining high standards of taste and presentation.
6. Organized community events and promotions that attracted over 100 new customers in a single weekend.
7. Executed efficient multi-tasking during peak hours, ensuring timely service and customer satisfaction.

Experience

5-7 Years

Level

Executive

Education

A.A.