A Comcast Contractor undertakes a Comcast contract and provides telecommunication equipment installation and repair service to customers. The main duties commonly associated to this role are listed on the Comcast Contractor Resume as – setting up and maintaining devices and equipment that carry communication signals, access to the internet and connect to telephone lines; installing communications equipment in offices, and private homes; setting up and replacing routing and dialing equipment; inspecting and servicing equipment, wiring and phone jacks; testing newly installed and updated equipment; adjusting and calibrating equipment settings, and keeping records of repairs and maintenance.
The specific tasks vary depending on the specialization these contractors work for, however, the needed skills are universally common and include the following – the ability to distinguish color, customer-service skills, manual dexterity, mechanical skills; and troubleshooting skills. Postsecondary education in electronics, computers, and telecommunications is typically needed for this post.
Summary : To become part of an energetic, comprehensive and professional Information Technology team. To further my experiences in the Information Technology industry, to resolve all issues and ensure end user satisfaction.
Answered, coordinated, diagnosed, and troubleshoot incoming employee calls.
Created, developed, deployed, and maintained software programs and applications related to the efficient conduct of workflow management for the enterprise throughout the entire lifecycle management process.
Conducted software testing and quality assurance after code development.
Provided support services to employees with technical problems and information technology issues involving desktop, laptop, or network services from local personnel or from employees using network remote access.
Provided timely resolution of problems or escalation on behalf of the customer to appropriate technical personnel.
Evaluated Comcast service orders to ensure Legitimacy and accuracy.
Trained new subordinates on Comcast billing systems.
Experience
10+ Years
Level
Senior
Education
B.S in Technology
Comcast Contractor Resume
Objective : To obtain a permanent full-time entry-level Comcast Contractor position in an organization that will effectively make use of my communication, customer service, organization, and entrepreneurship skills.
Skills : Customer Service, Technical Support, Attention To Detail, Problem Solving.
Description :
Handled a high volume of calls with verbal communication in a fast-paced environment.
Used of Cable Data applications to perform the following account update, rescheduling job, noting customer account, and reading to understand the customer's needs.
Acted as a leader by directing technicians through jobs by making sure they are onsite, coaching them on issues, and problem-solving.
Ensured complete customer satisfaction to the customers that technicians interact with throughout their shift.
Improved processes by splitting tasks among the team of dispatchers.
Troubleshoot Comcast billing systems and create/modify subordinates accounts.
Installed residential and commercial network systems for both LAN and WAN.
Experience
2-5 Years
Level
Junior
Education
A.S in Management
Comcast Contractor Resume
Objective : A Comcast Contractor performed a lot of different types of work, like installing fixing wires, recording all required information on work orders, and installing additional outlets.
Installed cable, ground wires, and mounted in residential homes and commercial property.
Fixed components on cable lines and phone lines.
Installed internet and phone packages in homes.
Performed basic installation of all as required; properly record all required information on work orders, surveys, referrals, etc.
Promoted cable, Internet, and other Company services; educated customers on the proper use of the service.
Reviewed and Educated customers on installations and/or repairs.
Managed customer service requests such as disconnects and change of service Pre-wired single and multiple dwelling units.
Experience
0-2 Years
Level
Entry Level
Education
GED
Comcast Contractor Resume
Objective : Look forward to obtaining a Comcast Contractor position at a company where I can maximize management skills, customer service skills, and training experience.
Installed High-Speed Internet Cable Modem for Residential and Commercial Clients.
Configured and Provisioned Cable Modem for Internet use on Windows Professional and Macintosh OS 9 and 10.
Installed and configured Fast Ethernet Cards on Clients Personal and Business Computers.
Setup, Installed, and Troubleshoot software and hardware issues for Local Area Network (LAN) Connection through USB and Ethernet ports.
Edited Registry with correct Proxy Setting for online connectivity.
Enabled and Installed DHCP and TCP/IP to receive proper Default Gateway.
Installed cable routers for peer-to-peer, wireless, and wired networks.
Experience
0-2 Years
Level
Entry Level
Education
Diploma in Repairing
Comcast Contractor Resume
Objective : Over 4 years of experience as Comcast Contractor responsible for coordinating and prioritizing all construction fieldwork with partners and ensuring quality meets Comcast standards and customer expectations.
Skills : Customer Service, Service Calls, Data Entry.
Description :
Handled shipping and receiving responsibilities such as packing and preparing items for shipment, loading and unloading trucks, and inspecting and documenting received materials.
Conducted regular equipment inventory counts and generates and submits appropriate reports.
Accurately input CPE and inventory transactions into appropriate databases, spreadsheets, billing systems, and/or information management systems.
Performed exceptional customer service to internal and external customers.
Reviewed construction funnel & monitor/update ECCD.
Attended meetings with builders, developers, and external entities. Supported weekly calls with stakeholders
Served as liaison for Business Partners relating to timeline/spending issues. Coordinated with ISP / Head-End regarding activation.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Comcast Contractor Resume
Objective : Energetic outgoing person with much experience in the customer service field. Offer diligence, a strong work ethic, and total commitment for the job, To work well on a team or if the job requires, hoping to obtain a management Comcast Contractor position that will greater enhance my skills as a team leader.
Skills : Welding, Forklift, Security, Computer Hardware, Microsoft Office Suite.
Description :
Arrived at the warehouse with a prepared list of all equipment needed for the day by inspecting each work order prior to arrival, accounting for extras for additional work.
Carried, setup, and used a 28-foot extension ladder without assistance to use on either retention cable or on the sides of buildings.
Noted the signal levels from the origination point and apply basic math skills to estimate the amount of signal at the desired location.
Explained to Customers about what work needs to be done and what the work may entail preventing unwanted errors, damage, or miscommunication.
Presented oneself in a professional manner to represent the company within a customer's home and be knowledgeable about the equipment as well as the work that needs to be done.
Managed time spent at each location to allow oneself enough time to arrive within the next given appointment window.
Ensured each piece of equipment is performing correctly before leaving a customer's house.
Experience
0-2 Years
Level
Entry Level
Education
General Education
Comcast Contractor Resume
Objective : A hardworking and physical fit individual who has experience of picking, selecting, palletizing and storing goods in a warehouse who possess a variety of competencies that set my own apart from other candidates and have the ability to quickly assemble and fill orders to be shipped to customers.
Repaired cable lines and installing cables for newly acquired service or equipment at home or in any business offices.
Worked in feeder lines that provide service for a number of providers and can also work on a drop line that provides service for a single home.
Monitored the cable systems of customers to determine potential problems and ensure continuous service.
Maintained the cable system coming from their company to avoid any disrupting cable service.
Proactively worked to understand customer concerns and needs, and facilitated escalation and follow-up to resolve problems or concerns.
Provided product quotations, entering and tracking orders, and maintain customer accounts.
Provided information to potential customers interested in opening accounts for various utilities and communication services.
Experience
2-5 Years
Level
Junior
Education
Business Management
Comcast Contractor Resume
Objective : Excelling at customer satisfaction and retention. Pre and Post- sale support specialist. Flexible and hardworking in deadline- driven environment. Motivated customer service specialist with over 11 years of Comcast Contractor experience working in and for a fast paced, team- based environment. Friendly sales associate adept at work in diverse retail and customer service environment.
Performed RF/PWR cable routing and GPS cabling quality checks.
Performed site maintenance for general alarms.
Disconnected cable services installation.
Coordinated installs in the C Terminix Commercial Pest Control area.
Performed reconnects, requested and non-pay disconnects, and changes of service while adhering to procedures and safe work practices and local ordinances in order to provide (or remove) services to the customer Pre-wire single dwelling units and multiple dwelling units.
Manipulated connectors, fasteners, wire, and use hand tools Completes associated paperwork with each work order in a timely manner in order to ensure all details of the work are recorded for entry in the customer's account once the work is checked in Perform service calls.
Reviewed all requested services with the customer in order to ensure understanding and agreement.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Comcast Contractor Resume
Headline : As a Comcast Contractor over 5 years responsible for performing electrical installation, maintenance, and repairs in homes and plant facilities; with various electrical controls and systems.
Pulled cable in drop ceilings pulling/hanging j45 in a drop ceiling and warehouse ceilings digging holes and long trenches.
Noted the differences in wire and cable colors so that work can be performed correctly.
Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions using test meters, circuit diagrams, polarity probes, and other hand tools.
Tested repaired, newly installed or updated equipment to ensure that it functions properly and conformed to specifications, using test equipment and observation.
Drove crew trucks to and from work areas.
Troubleshoot the drop from the tap to the customers.
Properly operated and maintained installation tools and equipment.
Experience
5-7 Years
Level
Executive
Education
GED
Comcast Contractor Resume
Objective : Actively seeking a professional Comcast Contractor position at a logistics/transportation company which gives an opportunity to demonstrate my unparalleled skills and talents pertinent to the field.
Skills : Customers Homes, Hand Tools, Customer Equipment.
Description :
Arranged service by contacting dispatch to place sales order and set.
Installed cable, internet, and phone service for customers.
Addressed connection failures and solved complaints due to the malfunction of services.
Created service routes efficient routes for technicians.
Delivered and picked up equipment and funds between Comcast and RWL.
Responded in a timely fashion to customer locations for scheduled installations.
Inspected installation sites to determine the best line placement Drilled.
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