Computer Support Technician Resume Samples

A Computer Support Technician is the one who will take responsibility for installing, configuring, maintaining and modifying a computer system’s hardware and software. They are also accountable for rendering technical assistance and support to both IT and non-IT users. Core duties that can be seen listed on a well-drafted Computer Support Technician Resume are – building and configuring hardware; installing and updating software; repairing and maintaining computer system and related devices; creating and maintaining networking systems, providing specialized service such as data recovery, programming and debugging tasks; and correcting all incorrect settings.

The skills that are needed to be a good Computer Support Technician include – good knowledge and understanding of hardware, software, operating systems, software applications, and network connectivity; the ability to resolve problems with maximum efficiency, and strong analytical and logical reasoning skills. Apart from having a Computer Science degree as education background, candidates are also expected to have relevant certifications from various entities such as Microsoft or HDI.

Computer Support Technician Resume example

Computer Support Technician Resume

Headline : Computer technician while working way through college. Performed successfully in a variety of work environments, ranging from computer repair for both wholesale and retail outlets, help desk support, technical writing and documentation, team programming, software development, and code maintenance.

Skills : Computer Hardware, College Teaching, Computer Science,.

Description :

    1. Provide troubleshooting, maintenance and repair of IBM-compatible computer systems for faculty and staff.
    2. Install and configure hardware and software systems, as needed by faculty and staff.
    3. Identify and resolve system bugs using system manuals and by contacting vendors as needed.
    4. Monitor services provided by vendors of hardware support to assure problems are resolved in a timely manner.
    5. Oversee general maintenance of equipment, staff development and computer training for the faculty.
    6. Reconfigure and restructure equipment presently in place as well as software programs for old and new computer systems.
    7. Train word processing operators, faculty and other law school staff in use of computer systems and software programs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Sr. Computer Support Technician Resume

Objective : Highly motivated, dynamic team player with 10 years of IT support experience and a willingness to learn and adapt new technologies seeking a position with a professional company who believes in making a positive impact on our community while simultaneously fostering a collaborative environment.

Skills : Windows XP, Windows Vista, Windows 7, Windows 2003, Windows 2008, Linux, Networking, Application Support, Remote Support.

Description :

    1. Provided responsive and professional hardware and software support in person, over phone, remote and email.
    2. Supported Client/Server Hardware through installation, configuration and upgrading.
    3. Developed and implemented hardware and software support solutions.
    4. Provided professional warranty support of all HP and Apple systems.
    5. Insured operability of various operating systems from Apple, Windows and Linux.
    6. Maintained system integrity through installation and configuration of various security and performance software.
    7. Supported small to medium networking hardware and software environments to maintain or improve network connectivity and customer productivity.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Information Systems


Sr. Computer Support Technician Resume

Headline : Enterprising, results-driven, A+ certified IT professional with solid experience in supporting hardware, software and network implementations.

Skills : Microsoft Office.

Description :

    1. Performed on-site repair and preventive maintenance on personal and commercial computers and related peripherals.
    2. Designed, implemented, and managed wired and wireless networks with firewall and router configurations and anti-malware solutions.
    3. Delivered, set up, and networked computer systems.
    4. Utilized technical documentation & troubleshooting skills to ensure optimal workstation performance.
    5. Provided end-user assistance in person, by telephone, and via email.
    6. Assisted users with research, evaluation, and purchase recommendations of new pcs and peripheral equipment.
    7. Built custom computers to best serve the customer needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's In Engineering

Lead Computer Support Technician Resume

Summary : Experienced with troubleshooting computer issues. Proficient with multiple operating systems. Comfortable with regular interaction with clients. Consistent dealings with databases, configurations and system testing.

Skills : Sharepoint, Remedy, Windows 7.

Description :

    1. Built, upgraded, updated, loaded, and configured all PC workstations.
    2. Assisted local and remote users with hardware and software conflicts.
    3. Resolved networking and connectivity issues at local and offsite locations.
    4. Developed hardware inventory and cataloging of used and on-hand spare parts.
    5. Managed computers for 6 companies in 4 locations and at various jobsites.
    6. Traveled to offsite locations to perform system upgrades and software updates.
    7. Performed hardware updates according to department budget considerations.
    8. Responsible for alerting users to imminent security risks and threats.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Art

Computer Support Technician/Analyst Resume

Headline : Obtain a position as a Computer Support Technician for maintaining computers both hardware and software. Summary of Qualification and Skills. Able to write technical documents to help users. Have extensive experiences in information system and administration support.

Skills : Hardware and Software install.

Description :

    1. Diagnose, troubleshoot and repair computer issues encountered by Lewis & Clark Faculty and Staff.
    2. Hardware Diagnosed defective hardware components.
    3. Ordered, replaced and returned warranted or insured replacement parts.
    4. Recovered data for a customer in the event of a hard drive failure.
    5. Software Researched and diagnosed software issues.
    6. Repaired, updated or reinstalled failing software.
    7. Installed and configured any specialized software o User Support Worked with user to help determine cause of computer issues.
    8. Described computer issues and resolutions to users in a non-technical way.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Computer Support Technician/Consultant Resume

Summary : A general IT position with an energetic company; one that allows creativity, and also has room for career advancement.

Skills : Remote Desktop, AutoCad, Antivirus, Smartsheet, TCP/IP, Windows 7, Windows 10.

Description :

    1. Computer Support Provided technical assistance to system users.
    2. Addressed user problems/ concerns in person and remotely.
    3. Provided assistance concerning the use of Windows operating systems, computer hardware/software, printer configuration and electronic mail.
    4. Oversaw the daily performance of computer systems.
    5. Performed and ensured proper installation of cables, operating systems, and appropriate software.
    6. Performed 1st Tier Support to hardware, software, and peripheral equipment while following design and installation specifications.
    7. Outlook was the preferred method of communication.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Networking

Computer Support Technician III Resume

Summary : Seeking a job position where can utilize skills and gain experience. Friendly, punctual with a good attitude and a self starter that can quickly adapt to a task. Strong work ethic and notable success in mastering computer technology and inventory control procedures with a proven ability to stay organized in high pressure environments.

Skills : Assistant freight manager, Computer tech.

Description :

    1. Used proactive customer service and call-control techniques to handle inbound calls effectively and efficiently.
    2. Supported homeschoolers with internet-based educational software.
    3. Functioned as part of a team to resolve issues for customers.
    4. Contributor to QA testing of educational-based products on different platforms.
    5. Utilized PCAnywhere and Lan Desk to assist customers remotely.
    6. Troubleshot computer problems over a network and logging calls in AS400.
    7. Resolved questions / concerns efficiently and effectively through the use of active listening and personalizing techniques.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Arts

Computer Support Technician II Resume

Headline : To obtain a position maintaining and configuring computer systems in the IT field as well as an opportunity for advancement in Networking.

Skills : Microsoft Office, Windows 8, Windows 10, Linux, Bash, Command Prompt, Basic Html, TCP/IP, Routers, PC repair.

Description :

    1. To provide 1st line technical support; answering support queries via phone and email.
    2. Diagnose and repair or replace components on POS systems on-site in a Retail environment.
    3. To maintain a high degree of customer service for all support queries and adhere to all service management principles.
    4. To take ownership of user problems and be pro-active when dealing with user issues.
    5. To log all calls on the call logging system.
    6. Respond to enquiries from clients and help them resolve any hardware or software problems.
    7. Maintain a log of any software or hardware problems detected.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Computer Support Technician I Resume

Summary : Working as a computer technician for field solutions. knowledgeable in the computer field a lot about the hardware in a computer. Experience in the it field have built several computers from starting with the tower and putting the parts in the machine.

Skills : Management, Facilitation of training, Troubleshooting, Electronic repair, Customer service.

Description :

    1. Installed Arcserve 2000 on Windows 2000 Server to create and monitor network backups.
    2. Monitored Network Utilization of printers and applications.
    3. Setup and Monitor Viruses through Norton Antivirus.
    4. Set up workstations for Norton Antivirus through Symantec System Center.
    5. Create users in Active Directory, along with assigning rights and group memberships.
    6. Installs applications onto a server for shared network access.
    7. Assist students, faculty, and staff with numerous computer issues.
    8. Assist in the repair of corrupted systems.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Information Technology

Computer Support Technician/Specialist Resume

Summary : As a fully qualified Information Technology Professional with 15 years of varied experience, and years as an IT Director there's much can offer to your company. More than 8 years of experience in Windows Operations Systems to include Windows XP, 7 and 8, along with Microsoft Office 2007, 2010 and 2013.

Skills : Language: Fluency In English, Bangla, Excellent Communication.

Description :

    1. Assists in running multi-patch system during games and events.
    2. Makes and run patch/network lines to truck bays during games.
    3. Accountable for servicing and maintaining backup exec server and tape drivers.
    4. Active directory and exchange server setup and maintenance.
    5. Oversees iPhone and Blackberry email setup and maintaining of the Blackberry server.
    6. Wireless device installation and maintenance of wireless access points throughout the FedExForum.
    7. Administers Unity voicemail management and set-up.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Networking

IT Computer Support Technician Resume

Objective : An information technology professional with extensive infrastructure implementation, administrative and troubleshooting experience. Has a diverse background that has contributed to providing business solutions through the use of technology, project management and strong interpersonal skills.

Skills : DHCP, DNS, VPNS, VLANS and TCP/IP.

Description :

    1. Provided support and training of end-user applications.
    2. Performed upgrades and troubleshooting, as required.
    3. Analyzed department workflows and requirements and recommended software or hardware solutions, accordingly.
    4. Administered Active Directory and Novell accounts and resources.
    5. Provided hardware support for PCs and network devices.
    6. Assisted in selecting Prosecutor's case management system.
    7. Executed successful migration of data and full implementation of system.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.S. In Finance

Computer Support Technician Resume

Summary : Knowledge and experience with networking, computer software and computer hardware. Productive and efficient work habits without supervision. High ethical standards. Dependable and willing to adapt to any work environment.

Skills : Work Well In Team Environment Or Motivated Enough To Work Alone Also.

Description :

    1. Troubleshoot computer and connectivity issues via telephone.
    2. Update router firmware and reconfigure routers as needed.
    3. Issue onsite network help for businesses and home customers.
    4. Reconfigure modems (from IP-routing to bridge connection).
    5. Remove computer viruses as needed for customer's computers.
    6. Install and configure email clients on desktops, laptops.
    7. Teach computer repair classes to employees.
    8. Teach outside technicians about static IP Addresses.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Organization Management