A Console Operator can be seen working in manufacturing industries and research laboratories. Common work activities listed on the Console Operator Resume include – taking responsibility for controlling computer system and other peripheral equipment; monitoring systems, correcting problems, identifying errors, reporting bugs, training other workers, entering commands, and identifying system faults. The job description also includes operating multi-line computerized telephone console; assisting in maintaining various databases, performing data entry of information and undertaking related administrative tasks.
Those interested in this line of activity must depict on the resume the following skills – accuracy, computer systems familiarity, customer service orientation, and strong knowledge of telephone console functions, ability to learn new technological equipment and services and familiarity with voicemail systems. While a high school diploma is considered mandatory, many employers need an associate’s degree in relevant areas.
Objective : Being a professional asset to the team by strengthening and contributing in a positive way every day. Everyone working together to achieve one common goal no matter how big or small, to prevent problems.
Skills : Written And Verbal, Loyal, Maintain Confidentiality, Critical Thinking, Computer/technical Literacy, Time Management, Continous Learning.
Description :
Accounted for money and maintained composure during emergency situations Monitored radio dispatch and switchboard.
Maintained daily radio, telephone, power plant, and emergency call-ins Instructed doctors on call while transferring all incoming and outgoing calls Directed EMT services, checked mail, radio log.
Coordinated information notices, incident reports, meal ticket receipts Maintained control of all keys, accountability for all credit cards, vehicles.
Provided documentation of records and maintain confidentiality.
Unit Operator Duties include but limited to making rounds to take the pressure, temperature, and level readings.
Console Operator Monitor and respond to process conditions requiring action to operate units safely, environmentally conscience, and economically within quality parameters.
Preparing equipment for maintenance by shutting down, deinventorying, and locking/tagging out.
Experience
2-5 Years
Level
Junior
Education
Criminal Justice
Sr. Console Operator Resume
Headline : Acquire a position within a company which will utilize my background in Administration and provide multiple opportunities for professional and personal growth.
Skills : Intermediate To Advanced Microsoft Suites Experience.
Description :
Implement policies and procedures received from the client.
Oversee and direct activities of all security personnel assigned to the facility.
Maintain training records and testing programs for OJT and on-going training programs.
Analyzes data to create meaningful metrics on course offerings, attendance, cancelations, and reschedules to measure the performance of the scheduling process.
Leverage networks and partnerships to inform and advance change initiatives.
Monitor all documentation for accuracy, completeness, and readability prior to forwarding to Securitas/Client Management.
Identifying areas where an enhanced security or safety posture is needed and to make timely notification of it to appropriate Management.
Coordinating penetration audits to assure the quality of service.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Jr. Console Operator Resume
Headline : Experienced on HP-UX and Windows with Oracle8iParallel Server and Oracle9i RAC. Experience in Upgrading databases (10g R2 to 11g, 10g R1 to 10gR2, 9i to 10gR1). Installed Oracle Clusterware to provide infrastructure for RAC and configured 2 node Oracle 11g RAC with EMC.
Skills : Excellent Customer Service.
Description :
Used various electronic communications equipment, including telephone, radios, fax, copiers, and computers.
Operated required software programs to provide routine and emergency operational support.
Supported operations center project preparation and execution, including the development of briefings and perform the list blew.
Perform functions associated with the design, implementation, and maintenance of Server databases including import, export, security, back-up, logging, reporting and recovery procedures.
Assist in data management processes and manage all technical aspects of the databases and processes.
Accounted for money and maintained composure during emergency situations Monitored radio dispatch and switchboard.
Identifying areas where an enhanced security or safety posture is needed and to make timely notification of it to appropriate Management.
Experience
5-7 Years
Level
Executive
Education
Information Technology
Console Operator III Resume
Objective : Highly qualified Console Operator with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Monitor and maintain the safe environmentally sound and efficient operation of processes and equipment on multiple refinery units.
Direct and assist as necessary all operating personnel within the units.
Exercise sound judgments and safe operating practices at all times consulting with the supervisors and equipment operators as necessary.
Responsible for maintaining the safe environmentally sound and efficient operation of the unit and equipment in the field, which includes pumps, boilers, compressors, furnaces.
Receive directions and carry out the task from the console operator and supervisor.
Make rounds to ensure units are operating to satisfaction, take samples and make adjustments to ensure all processes.
Proper reports were written for all reported actions as well.
Experience
2-5 Years
Level
Junior
Education
General High School
Console Operator II Resume
Headline : Experienced lead system operator for electronic medical record system for the past 10 years. Monitor operations to identify the cause of major system problems and resolve those problems within the shortest time frame possible to minimize downtime. Self-motivated team player with strong customer focus.
Identified and resolved problems in a timely manner to meet service levels and standards for the job.
Maintained the scheduling system and new/improved work procedures for the processing environment.
Monitored the applications, systems, and hardware in the processing environment for abnormal processing conditions.
Ensured that all incidents are properly reported and documented.
Researched and resolved user problems as well as issues and problems with software systems, operations processing, and assigned processing environments.
Responsible for assisting other groups with change implementation.
Report safety concerns, security breaches, and unusual circumstances both verbally and in writing Build, improve and maintain effective relationships with both client employees and guests.
Experience
5-7 Years
Level
Executive
Education
Diploma
Console Operator II Resume
Summary : Over 10 year background successfully managing and achieving goals. Willing to learn and grow, passionate about achieving a challenge. Dynamic personality and great people skills.
Skills : Permit And Security Officer Permit.
Description :
Responsible for the integrity of my assigned shift.
Oversees the daily operations of the personnel assigned to work on my shift and provide oversight and guidance to the operators as necessary to ensure procedural correctness.
Ensure that all alarms are registered on the MDI system and are responded to promptly and accurately, as well as confirm that all other incidents are handled accordingly.
Responsible for appropriate authorities are contacted/dispatched for alarm response.
Receive and report nationwide trouble calls to the security contractor.
Ensure that guard tours are properly monitored and appropriate record logs are completed.
Maintained the scheduling system and new/improved work procedures for the processing environment.
Experience
10+ Years
Level
Senior
Education
Diploma
Security Console Operator Resume
Objective : Results-driven, highly motivated, versatile and effective team leader with proven skills in information technology with the ability to improve the efficiency of operations seeks to provide effective technical operations strategies within a professional setting.
Skills : Microsoft Outlook, Word and Power Point.
Description :
Ensure the facility is provided with high-quality security services to protect people and property.
Report safety concerns, security breaches, and unusual circumstances both verbally and in writing Build, improve and maintain effective relationships with both client employees and guests.
Remain flexible to ever-changing environments; adapt well to different situations.
Answer phones or greet guests/employees in a professional, welcoming manner.
Monitored the applications, systems, and hardware in the processing environment for abnormal processing conditions.
Responsible for appropriate authorities are contacted/dispatched for alarm response.
Take immediate action to direct response and coordination in any emergency situation.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Lead Console Operator Resume
Objective : More than 15 years successful experience in Customer Service and support with recognized strength in account maintenance, problem-solving and trouble shooting, sales and staff support.
Skills : Intermediate to Advanced Microsoft Suites Experience.
Description :
Receives incoming calls from previous, plus future clients and serves as a point of contact for security.
Processes information, dispatches security personnel as required..
Remains on the phone during an emergency situation to collect additional information (bomb threats, medical etc).
Monitors and operates remote CCTV system and fire alarm system.
Acknowledges fire alarms gathers information and directs Security personnel to the alarm point(s).
Coordinates with on-scene Security personnel to resolve the situation.D
Distribute information to programmers and management of problems on a daily basis.
Experience
2-5 Years
Level
Junior
Education
General
Main Console Operator Resume
Objective : Skillful, diligent, reliable and personable, experience managing assets for a variety of clients for eight years. Experience involves managing company assets.
Skills : Bilingual Fluent English & Spanish: Conversational, reading, and writing Establish and retain client relations Management Experience with leadership strategies Plan, organize, prioritize and execute multiple projects Selfmotivated, punctual, and excellent workmanship.
Description :
Responsible for High volume, fast-paced, call center environment.
Responsible for dispatching police, emergency services, and government entities.
Handled all aspects of daily functions such as internal and external customer service.
Monitored a vast quantity of sites and bank alarms.
Verified employees, filing, data entry, checking and maintaining records.
Processed inbound calls in a manner that provided courteous and professional service.
Coordinated and oversaw mobile patrol units, and service technicians.
Experience
2-5 Years
Level
Junior
Education
Business Administration
Console Operator I Resume
Objective : A challenging position on a Mainframe Operations or Technical Support team. To find a challenging position in a technical support or operations area with interpersonal interaction and continuing growth possibilities.
Skills : Microsoft office, word, works, excel, spread sheets, filing, data entry, customer service, sales, management, cashier.
Description :
Ensure the facility is provided with high-quality security services to protect people and property.
Greet guests and employees in a cheerful and welcoming manner.
Answering phones, greeting guests and employees Monitoring closed circuit television systems and alarms.
Report safety concerns, security breaches, and unusual circumstances both verbally and in writing.
Ensured physical security on three buildings containing over 1 billion dollars worth of equipment.
Processed inbound calls in a manner that provided courteous and professional service.
Collected testing samples for Management Self-Assessment (MSA) to ensure all departmental controls meet all requirements.
Experience
2-5 Years
Level
Junior
Education
Diploma
Console Operator (Full Time) Resume
Objective : More than 30 years programming and application development experience. Roles include Computer Operator, Cobol Programmer, Software Engineer, Senior Systems Engineer, Program Manager, Lead Programmer, Business Analyst, and Systems Analyst.
Skills : .NET, Visual Basic, SQL.
Description :
Responsible for maintaining a magnetic tape library of approximately 7,000 9-track tapes, labeling, filing, cleaning and certifying.
Submitted trouble reports and task requests to the programming department.
Responsible for all file maintenance for new and existing customers.
Included data entry, welcome calls for new customers, and various clerical tasks.
Maintain overall situational awareness of routine and emergency events.
Monitor and receive telephone; digital radio and other communication devices for normal business and emergency calls for service.
Provided telephone information from the cord and cordless central office switchboard.
Experience
2-5 Years
Level
Junior
Education
Diploma
Console Operator Resume
Summary : Seeking a position where expertise and knowledge can be used to enhance operations as well as provide exceptional customer service and improve productivity.
Skills : Microsoft Office, Field Mapping.
Description :
Maintain overall situational awareness of routine and emergency events.
Responsible for tracking all company and customer tapes used by the computer operations and all supporting departments.
Inform the Security Command Center of any issues that need to be resolved.
Make periodically patrols and kept a detailed log of daily activity.
Collected testing samples for Management Self-Assessment (MSA) to ensure all departmental controls meet all requirements.
Responsible for directing Patrol, the Main contact for emergencies and utilized a CCTV monitor system.
Ensure the facility is provided with high-quality security services to protect people and property.
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