Consultative Sales Associate Resume
Objective : Over 4 years honorably. I was a Motor Transportation Operator working as an Assistant Dispatcher in my unit. While also cross training within multiple areas of work. I have been directly responsible for over 25 Million dollars worth of government assets and have directly trained and assisted 50 plus personnel.
Skills : Microsoft Office, Customer Service Skills, Training & Development.
Description :
- Calm angry callers , repair trust, locate resources for problem resolution and design best-option solutions.
- Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions.
- Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
- Listen attentively to caller needs to ensure a positive customer experience.
- Access electronic and paper cataloging systems to look up product information and availability.
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
Experience
2-5 Years
Level
Executive
Education
License
Sr. Consultative Sales Associate Resume
Summary : To thrive in a challenging entry-level position that will enable use of interpersonal skills and past experiences while allowing personal and professional growth.
Skills : Microsoft Office, Typing 90+ WPM, Interpersonal Skills, Customer Service, Multi-Tasking, Team Player, Leadership.
Description :
- Worked closely with the sales management team and marketing staff to initiate marketing strategies that support the sales objectives of the company.
- Represented the company professionally, ethnically and morally at all times.
- Maintained high levels of product and customer knowledge and participating in training programs as appropriate.
- Submitted detailed proposals and quotations to customers.
- Greeted guests with a gracious smile and offering them help with their shopping needs.
- Proved ability to suggest, choose, and help locate products based on guest needs and desires.
- Tracked record and maintained current knowledge of company's products, marketing programs, promotions, and media plans.
- Demonstrated ability to guide customers from the beginning to end of their sales journey.
Experience
7-10 Years
Level
Management
Education
Criminal Justice
Consultative Sales Associate III Resume
Summary : Enthusiastic, outgoing and fashion-savvy sales associate, proficient at building positive relationships with new and existing customers by offering superior customer service.
Skills : Customer-oriented Active Listening Skills Retail Sales Merchandising Skilled Problem Solver Motivated Team Player Natural Leader Stocking MS Office Expert.
Description :
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Refer unresolved customer grievances to designated departments for further investigation.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Check to ensure that appropriate changes were made to resolve customers' problems.
Experience
7-10 Years
Level
Management
Education
Pharmacy Technician
Jr. Consultative Sales Associate Resume
Objective : Seeking Sales Associate position within an organization that can fully utilize my skills to achieve their business needs and objectives.
Skills : Work Well With Others, Values Feedback, Dependable, Independant.
Description :
- Excellent communication with the ability to maintain composure under pressure.
- Provided assistance by responding to customer questions and concerns in an effective and efficient manner.
- Appropriately managed incoming telephone calls about merchandise issues.
- Performed weekly promotional ad setup and take down without error or omission.
- Stocked products and maintaining product displays according to merchandising standards.
- Displayed a friendly and outgoing attitude that is shown through good eye contact, 100% customer satisfaction surveys and body language.
- Maintained the store appearance of the home fashions department and sales floor in a sanitary, safe, orderly and attractive manner.
- Ability to work independently and as a part of a team.
Experience
2-5 Years
Level
Junior
Education
Medical
Consultative Sales Associate II Resume
Summary : Maintaining standards and offering optimum service(s) that will enhance organizational goals while developing my skills for maximum input.
Skills : Typing, Mathematics.
Description :
- Directly provide consultative selling and service to customers.
- Interact with customers to determine and meet their needs, provide assistance and support, and ensure a positive shopping experience.
- Protect Company assets by following Company's policy for the handling of sales detail, processing, and sorting.
- Maintain the sales floor standards which include floor recovery, housekeeping and presentation standards in the unit.
- Maintain a working knowledge of product lines by regularly reviewing product manuals and training.
- Ensure that selling processes are followed and sales performance standards are met.
- Fully optimize Credit and other Miscellaneous Income opportunities and ensure performance standards are met within the department.
Experience
7-10 Years
Level
Management
Education
B.A
Consultative Sales Associate I Resume
Summary : Customer- centered who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Skills : Microsoft Excel, Mircrosoft Words, Powerpoint.
Description :
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Described product to customers and accurately explained details and care of merchandise.
- Politely assisted customers in person and via telephone.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Successfully acquired an average of 15 new customers per month, generating a 50% growth in revenue.
- Provided an elevated customer experience to generate a loyal clientele.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Experience
7-10 Years
Level
Management
Education
Associate Of Arts
Consultative Sales Associate/Assistant Resume
Summary : An experienced, hands-on staff manager with over 18 years of experience in customer relations. Enjoy collaborating with other co-workers and management on ways to improve overall performance and service.
Skills : German- Speaking, Reading, Writing, Translation.
Description :
- Greet customers and establish rapport by asking qualifying questions to determine their needs and provide them the best product.
- Work collaboratively with other colleagues to deliver exceptional customer service and support during the complete sales process including aftermarket.
- Daily interactions with other employees achieved enhanced workflow and satisfied repeat customers.
- Follow up with customers who have made a purchase and ensure the customer takes delivery promptly.
- Explain and review formal documents to parties for their understanding.
- Advise and negotiate the terms of contracts.
- Ensure the timely managing of all monies and financial accounts associated with a transaction.
Experience
7-10 Years
Level
Consultant
Education
Real Estate Licensee
Consultative Sales Associate/Representative Resume
Summary : Seeking a challenging and rewarding career with Retail or Business Administration/Management, utilizing my knowledge and skills in Office Procedures, Microsoft Office Suite, Customer Service, and Communications (Written and Oral) to further gain knowledge and experience.
Skills : Microsoft Office, Typing 90+ WPM, Interpersonal Skills, Customer Service, Multi-Tasking, Team Player, Leadership.
Description :
- Accepted delivered packages and ensured proper amount is inside.
- Unloaded merchandise and stocked shelves with unpacked items.
- Replenished inventories and rotated merchandise on shelves.
- Led the department in sales for the year of 2015 with over $100,000 above target sales in products and services.
- Assisted customers by answering queries concerning prices, identification, location of items and provided appropriate matching of features and benefits to better meet their needs.
- Assisted in handling customer issues after the sale.
- Maintained merchandising standards and ready all day standards within assigned department.
- Assisted with merchandises preparation, setup and signing.
Experience
7-10 Years
Level
Management
Education
Certificate In Business
Consultative Sales Associate/Supervisor Resume
Summary : Accomplished and energetic Customer Service Representative with a history of achievement in business management. Highly motivated worker with strong organizational and prioritization abilities. Areas of expertise include sales & negotiations, quality assurance and professional etiquette.
Skills : C++.
Description :
- Assisted in troubleshooting customer merchandise in need of repair.
- Responsible for shipping and receiving customer merchandise for repairs.
- Maintained various departments by stocking and assisting customers.
- Aided customers with troubleshooting and choosing correct parts for repairs.
- Developed strong customer service skills.
- Consistently scored well in service and sales metrics.
- Demonstrated strong mechanical skills resulting in promotion to facility maintenance.
- Skills Used Inventoried parts, navigated stockrooms, troubleshooted product failures, operated cash registers and parts lookup computers, communicated with employees and customers.
Experience
7-10 Years
Level
Management
Education
N/A In Business
Consultative Sales Associate/Executive Resume
Summary : Seeking a challenging and rewarding career with Retail or Business Administration/Management, utilizing my knowledge and skills in Office Procedures, Microsoft Office Suite, Customer Service, and Communications (Written and Oral) to further gain knowledge and experience.
Skills : Microsoft Office, Excel.
Description :
- Answered phones, assisted customers, and offered pertinent information about the products.
- Responsible for retail counter sales and maintained professional sales presentation.
- Placed orders online for customers, operated external and internal employee intranet, and jeweler's repair website.
- Served as a bookkeeper, handled client accounts, tender of payments, and credit approval process.
- Provided available financial solutions and purchase protection agreements for customers.
- Responsible for promotions, advertisements, and building company sales volume.
- Skills Used Delivered excellent customer sales experiences and enhanced customer satisfaction.
Experience
7-10 Years
Level
Management
Education
Business Administration
Lead Consultative Sales Associate Resume
Objective : Recent graduate seeking an opportunity to demonstrate and use quantitative and analytical abilities, also with a variety of experiences applicable in many situations. Versatile and adaptable to changing conditions with a drive to learn and ask questions when needed to ensure a task is accomplished correctly.
Skills : CDL Class B P And S Endorcement.
Description :
- Provided professional assistance in determining the needs and preferences of each customer to secure consumer loyalty.
- Utilized in-depth knowledge of products and product promotions to solidify sales and customer relationships.
- Ensured that each customer received outstanding service, which included greeting and acknowledging every customer to establish and maintain a customer-centric sales atmosphere.
- Awarded Part-Time Sales Associate of the Quarter for sales and customer service.
- Improved revenue and profits each consecutive month.
- Achieved Sales goal for product replacement insurance.
- Reached and maintained the monthly sales metrics above the parity threshold.
Experience
2-5 Years
Level
Executive
Education
Business Administration
Consultative Sales Associate Resume
Summary : Seeking a receptionist position where expertise in greeting customers, answering the phone and handling mail professionally will be fully utilized to increase the company's client base and operational efficiency.
Skills : Banking and cash handling experience. Extensive customer relations experience.
Description :
- Inform customers about our product and answer all the questions they may have.
- Answer a multi-line phone system, transfer calls to various departments and make calls as needed.
- Instruct and train new associates in various store procedures and in using the POS system, as well as gaining new customers with reward signups and opening credit accounts.
- Skilled in assisting customers make credit/account payments, taking returns/exchanges, and purchases.
- Explain the benefits of joining the customer loyalty program and signing them up.
- Take credit applications using the rapid credit process and perform account look-ups.
- Achieved peak performer status for multiple monthly evaluations.
Experience
7-10 Years
Level
Management
Education
Master of Science
