CVS Store Manager Resume
Headline : As a CVS Store Manager, leads the store team through effective communication, consistent application of SOPs and best practices, provisioning of appropriate support to all departments, and scheduling to the needs of the business.
Skills : Leadership, Customer Service, Product Knowledge
Description :
- Cultivated a talent pipeline by overseeing performance, development, and career progression, including hiring, training, performance management, and terminations.
- Scheduled staff according to demand, published schedules 3 weeks in advance, and managed store labor costs.
- Enhanced store performance (sales, service, loyalty) by coaching team members and removing operational barriers.
- Maintained a safe, high-quality work environment compliant with regulatory and company standards.
- Ensured timely and thorough training for front store and cross-trained colleagues.
- Held regular check-ins with direct reports to track goals and sustain team engagement.
- Built strong relationships with Pharmacy and other in-store teams to support a collaborative, whole-store staffing approach.
Experience
5-7 Years
Level
Management
Education
B.S. in Business
CVS Store Manager Resume
Headline : As a CVS Store Manager, responsible for leading your team to achieve operational and service excellence.
Skills : Inventory Management, Sales Strategy, Data Analysis
Description :
- Partnered with FS DL to establish store priorities, implement new initiatives, and engage all colleagues.
- Acted as an ambassador for CVS Health through professional behaviors and positive engagement within the community.
- Communicated effectively both verbally and in writing to support and lead the team.
- Performed customer care duties to provide high levels of service.
- Executed merchandising strategies to support store sales growth.
- Managed the store inventory and assets to maintain profitability.
- Actively engaged with leadership in Key Learning Experiences to support career advancement during the structured program.
Experience
5-7 Years
Level
Management
Education
A.A. in Retail
CVS Store Manager Resume
Headline : As a CVS Store Manager, plays a critical role in building and leading teams to consistently deliver on the brand promise.
Skills : Team Building, Staff Training, Marketing Strategies
Description :
- Led and collaborated effectively with store crews to achieve operational goals.
- Supervised, assigned, and directed activities of the stores crew to ensure efficiency.
- Communicated information to store crew and supervisors in an open and timely manner.
- Supported the Store Manager with action plans for operational and service improvement.
- Contributed as a management team member, leading in a manner consistent with CVS values and policies.
- Assisted customers with their questions, problems, and complaints to enhance customer satisfaction.
- Promoted a strong CVS customer service culture by greeting, offering help, and expressing gratitude.
Experience
5-7 Years
Level
Management
Education
B.A. in Marketing
CVS Store Manager Resume
Headline : As a CVS Store Manager, oversaw the development of analytical materials to be shared internally during category reviews and assortment discussions with the Merchandising team.
Skills : Conflict Resolution, Time Management, Customer Relationship Management
Description :
- Provided colleagues with personalized customer service feedback and coaching (myImpact coaching, customer feedback, personal observations).
- Handled all customer relations issues by company policy.
- Promoted a positive shopping experience for all customers.
- Organized and executed the display and maintenance of off-shelf merchandise.
- Controlled use of register keys, securing door keys, alarm codes, and safecombinations.
- Executed locking of safe and security doors and setting off alarms when closing the store.
- Developed and drove a portfolio of strategy and profit improvement initiatives.
Experience
5-7 Years
Level
Management
Education
MBA
CVS Store Manager Resume
Headline : As a CVS Store Manager, provides continuous interactions with leaders to support SMIT Key Learning Experiences, with the ability to own the accountability for the success of these operational components that enhance the SMITs training experience.
Skills : Financial Reporting, Merchandising
Description :
- Completed random cash verifications; journal tape checks and analyzed Cashier Analysis Report.
- Identified and reacted to shoplifters and apprehended them to secure company assets and process shoplifters accordingly.
- Administered, monitored, and reacted to Internal Loss Prevention programs and systems for employee bag checks, lockers secured, and receipts for purchases.
- Maintained and reacted to the Electronic Article Surveillance system.
- Ensured price accuracy, using POS Price Accuracy Report and in-store price audits.
- Accessed, input, retrieved, and analyzed information from the computer.
- Ordered regular and promotional merchandise, maintaining appropriate inventory levels using the Telxon machine.
Experience
5-7 Years
Level
Management
Education
Cert. in Customer Service
CVS Store Manager Resume
Headline : Results-driven CVS Store Manager with over 5+ years of experience in retail management, specializing in team leadership, inventory control, and customer service excellence. Proven track record of increasing store sales by 20% year-over-year through strategic merchandising and effective promotional campaigns. Adept at training and developing staff to enhance performance and foster a positive work environment. Committed to maintaining high standards of store operations and ensuring compliance with company policies and procedures.
Skills : Loss Prevention, Operational Efficiency, Employee Engagement, Safety Procedures
Description :
- Developed strategies to increase sales, reduce costs, and improve profitability, monitored daily operations, including cash handling, inventory management, and loss prevention.
- Ensured compliance with all company policies and procedures, as well as local, state, and federal laws.
- Managed staffing levels, recruiting, hiring, training, and developing employees, created and maintained an environment that encourages teamwork and collaboration.
- Analyzed financial data to identify trends and opportunities for improvement.
- Oversaw merchandising activities, ensuring product displays were attractive and up-to-date.
- Successfully managed daily store operations, resulting in a 15% increase in overall sales within the first year.
- Implemented a new inventory management system that reduced stock discrepancies by 30%, improving overall efficiency.
Experience
5-7 Years
Level
Management
Education
B.S. in Supply Chain
CVS Store Manager Resume
Headline : As a CVS Store Manager, communicates daily/weekly with their store team, SMIT Coaches, and Store Managers to inform them about District priorities and goals; teaches Store Managers and SMITs about innovative programs coming to the District in person and via phone.
Skills : Problem Solving, Communication Skills, Visual Merchandising, Supply Chain Management
Description :
- Responded to customer inquiries and complaints promptly, maintained accurate records of store transactions and personnel information.0
- Monitored store performance against budgeted goals and took corrective action when necessary.
- Participated in community outreach initiatives to promote CVS Health's presence in the local area.
- Developed a strong foundation in business principles and management techniques to thrive in this profession.
- Gained a thorough understanding of various business functions, including finance, human resources, and supply chain management.
- Responsible for overseeing the comprehensive leadership and strategic functioning of a CVS pharmacy store.
- Developed and executed promotional strategies that increased foot traffic by 20% during peak shopping seasons.
Experience
5-7 Years
Level
Management
Education
Diploma in Business
CVS Store Manager Resume
Headline : As a CVS Store Manager, responsible for training, developing, and evaluating crew members and supervisors, and executing all necessary documentation for H.R.I.S. administration.
Skills : Performance Management, Scheduling, Technology Proficiency
Description :
- Supported the store as a management team member and led by CVS values and policies.
- Encouraged colleagues to support the company's purpose of helping people on their path to better health.
- Collected, interpreted, and acted on feedback from Store Managers and SMIT Coaches.
- Collaborated with training support partners to ensure on-time completion of all FS new hire and district compliance training.
- Followed District service ticket escalations end-to-end, involving DL, and FS when appropriate, and provided any necessary coaching to Store Managers on proper submission and escalation procedures.
- Responsible for supporting the Store Manager in the total leadership and strategic operation of a CVSpharmacy store.
- Planned, organized, scheduled, forecasted, and coordinated work to meet production schedules and operational goals.
Experience
5-7 Years
Level
Management
Education
B.S. in HR
CVS Store Manager Resume
Headline : As a CVS Store Manager, responsible for controlling register keys, securing door keys, alarm codes, and safe combinations, and locking the safe and security doors when closing the store.
Skills : Budgeting, Sales Forecasting, Adaptability
Description :
- Oversaw and executed the preparation of the daily cash report and weekly summary.
- Developed saleshours forecasts and loaded and unloaded deliveries.
- Verified and documented billing of merchandise (check-in merchandise).
- Executed and documented merchandise returns and inter-store transfers.
- Delivered deposits and secured change from the bank to maintain a balanced imprest fund.
- Scheduled daily, and weekly activities and prepared weekly work schedules based on the stores budgeted hours.
- Prepared departmental budget and controlled expenditures against approved budget.
Experience
5-7 Years
Level
Management
Education
Cert. in Leadership
CVS Store Manager Resume
Headline : As a CVS Store Manager, responsible for analyzing operating reports/documents and making recommendations on how to improve store performance while implementing effective plans.
Skills : Regulatory Compliance, Store Layout Optimization, Strategic Planning
Description :
- Maintained an organized office and backroom.
- Conducted a store walk-through and established a prioritized list of tasks.
- Identified and reacted to in-store repairs, and executed payment of outside vendors as appropriate.
- Trained, developed, and evaluated crew members and supervisors.
- Executed all necessary documentation for H.R.I.S. administration of hiring kits, staff enrollment forms, and changes of status forms for all store personnel.
- Conducted performance appraisals for all directly assigned personnel.
- Trained and mentored staff on customer engagement techniques, resulting in a 40% increase in customer satisfaction scores.
Experience
5-7 Years
Level
Management
Education
B.S. in Accounting