A Debt Specialist is a reliable person who is responsible for contacting debtors to claim outstanding debts towards their creditors. The job description includes recovering the money owned by various debtors in the quickest possible time. A well-drafted Debt Specialist Resume mentions the following core duties and responsibilities – keeping track of assigned accounts to identify outstanding debts, planning course of action and recovering outstanding payments, locating and contacting debtors to inquire of payment status, negotiating payoff deadlines or payment plans, investigating and solving discrepancies, and complying with requirements where legal actions are to be taken.
The most sought-after skills include the following – proven work experience, knowledge of relevant legal requirements, working knowledge of MS Office and databases, apt in negotiating and people skills, and the ability to be polite and compassionate without compromising confidence. A high school diploma or GED is sufficient to enter the profession.
Objective : As a Debt Specialist, Experienced acting as a liaison with third parties (state agencies, counties, public, etc.), Experienced working on a project (collaborating and/or coordinating with others, working toward a goal, working within timeframes, etc.).
Skills : Customer Service, Data Entry, Computer Savvy, Warehouse.
Description :
Handled inbound calls on delinquent accounts, in attempts to mitigate risk and bring loans current.
Maintained an average of 80 to 100 calls handled on a daily basis.
Gathered pertinent information from customers to update demographics.
Conducted a data collection to ensure customer demographics were updated and accurate.
Trained new hires to acclimate them to systems, and best-demonstrated practices.
Assisted management to field supervisor calls and resolve difficult customer situations.
Responsible for keying in information from checks into the lockbox system.
Experience
2-5 Years
Level
Executive
Education
Diploma
Debt Specialist Resume
Objective : As a Debt Specialist, responsible for Communicating with customers to research and resolve billing and reconciliation issues, Analyzing accounts aging report to determine priority, Serving as back up for cash posting, scanning, and all the functions of the Credit and Collections department.
Skills : PowerPoint, And One Note, Planning Skills.
Description :
Helped Customer in Lowering Interest Rates.
Responsible for assisting specific concentrations of the General Public (Debt Related) to Lower Interest Rates through Debt Consolidation and assisting clients out of their debt quickly and efficiently.
Learned how Greatly in Debt Americans can become.
Received beyond many positive customer callbacks.
Conducted mail distribution in a timely matter.
Prepared batches of work for image capture by entering check and batch information into the image database.
Experienced working with debt collection and/or related financial processing (accounts receivable, etc.).
Experience
2-5 Years
Level
Executive
Education
BA
Debt Specialist Resume
Objective : Debt Specialist with expertise in delivering support services and resolving customer complaints. Knowledge in Word, Excel, Outlook, Internet, some accounting software, and Opera (Hotel software). Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills : Training Skills, Managing Skills.
Description :
Answered an average of 100 calls per day by addressing customer inquiries, solving problems and providing new product information.
Described product to customers and accurately explained details and care of merchandise.
Politely assisted customers in person and via telephone.
Successfully acquired an average of 15 new customers per month, generating a 75% growth in revenue.
Provided an elevated customer experience to generate a loyal clientele.
Developed reputation as an efficient service provider with high levels of accuracy.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Experience
2-5 Years
Level
Executive
Education
MS
Debt Specialist Resume
Objective : Responsible for connecting with people in a relatable way. Focusing is to provide exceptional customer service throughout the customers financial journey. Relieving and financial management services are designed to help clients simplify their finances.
Skills : Sales, Customer Service, Excel, Data Entry.
Description :
Explained how the various debt resolution programs work and what the benefit was to the client.
Obtained approvals for them.
Did consulting for the company.
Entailed training new affiliate offices with our CRM and dialer systems.
Located debtors using credit bureau information, background checks, loan documents, and other resources.
Monitored payment plans and notify debtors of overdue payments.
Gave debtors full customer service and initiate policy by following federal and state laws.
Experience
2-5 Years
Level
Executive
Education
GED
Debt Specialist Resume
Headline : Responsible for Negotiating payment terms and methods when the right party is reached. The negotiation process often requires reviewing the account information in the database, and/or asking probing questions of the consumer in order to better understand potential objections to payment.
Used debt industry knowledge to thoroughly educate clients of their different options and how debt settlement differs from each.
Informed clients of how each option can positively and/or negatively affect their credit.
Generated an average of 120 - 150 phone calls daily to new and previously contacted clients regarding programs.
Used effective selling and relationship building techniques to close each sale.
Generated over $75,000 in settlement fees during second month of employment.
Worked in the late stage collections department.
Handled different types of loans such as equity lines, mortgages, auto loans, and personal lines of credit.
Experience
5-7 Years
Level
Executive
Education
Bachelor In Science
Debt Specialist Resume
Objective : Highly motivated results-driven Sales Professional with over 8 years of solid experience working with all levels of the corporation. Possess a high level of energy and integrity. Outstanding leadership and relationship-building skills. Great sense of urgency and focus on beating deadlines.
Skills : Microsoft operating systems, Microsoft Outlook, Work Brain.
Description :
Produced on a consistent monthly basis by meeting all sales quotas and requirements.
Field inbound sales hotline and contracting internet inquiries to originate business for the firm.
Structured program options based on the customer's specific financial situation and goals.
Maintained relationships with clients by building trust and meeting their financial needs.
Provided guidance and direction to clients with excessive debt looking to negotiate settlements with various creditors.
Collected on past-due accounts in various stages of delinquency.
Effectively communicated account updates, problems and recommended repossession to management.
Experience
2-5 Years
Level
Executive
Education
MS
Debt Specialist Resume
Objective : As a Debt Specialist, responsible for Executing verbal skip tracing procedures when the non-right party is reached, Asking for home address, home telephone number, and place of employment,Updating the customer record with new information, record the call result or disposition, as well as any relevant notes about the call via the menu or narrative section of the system.
Skills : Microsoft Office Applications, Multitasking.
Description :
Successfully handled collections on two separate auto loan portfolios.
Traced delinquent customers to new addresses and contact information by utilizing Lexis Nexus, Imaging, credit applications and credit bureaus.
Helped negotiate ways to make arrangements for payment with our customers.
Worked on accounts that are in foreclosure and repossession status.
Utilized computer system to informed debtors of overdue debt, set up payment plans, and insert client's information on database.
Assisted in the execution of all City financing, such as bonds, bank loans, lines of credit, etc.
Prepared the debt service payments and the development of draft official disclosures for primary and secondary bond markets.
Experience
2-5 Years
Level
Executive
Education
MS
Debt Specialist Resume
Objective : To obtain a Debt Specialist position in a professional corporate environment that will utilize my diverse background in sales, marketing, and business development. As a goal-driven individual, I thrive to exceed expectations and goals.
Ensured the accuracy of financial modeling and reviews financial analysis to analyze the financial viability of various projects relative to incurring additional debt or diverting operating funds.
Worked with other City departments to develop and update capital project cashflows and each year's Capital Improvement Program.
Monitored the bond arbitrage compliance to ensure the expenditure schedule requirements are met while maximizing interest earned.
Assisted in the identification and implementation of innovative options for various financings.
Participated in the budget process by compiling and providing cost information to management and other staff; and analyzing information for management reports.
Reported, annual Debt Audit Workpapers.
Prepared responses to inquiries from media, investors, and the general public.
Experience
2-5 Years
Level
Junior
Education
GED
Debt Specialist Resume
Objective : Seeking a full time position at a company where high level customer service and collection skills, excellent attention to detail, and previous collection representative, loan service counselor & receptionist experience will be utilized.
Skills : Microsoft Words, Power Point, Amazing Charts,CPR, Food Safety, Shift Management., Code Calling, Customer Service, Medical Terminology, Data Entry , Billing And Coding, Electronic Medical Records.
Description :
Monitored the bond arbitrage compliance to ensure the expenditure schedule requirements are met while maximizing interest earned.
Ensured that costs are accurately reflected by reconciliation and maintenance of various tracking systems and reviews the long-term financial plan of the Citys enterprise to ensure compliance with their financial policies.
Reviewed and analyzed financial documentation, analyzing cash flows to determine timing and bond issuance amount, production of the preliminary and official statements, review of Master/Supplemental Indenture, production of rating agency presentations, and coordination of related tour, scheduling of public hearing and review of all legal documents.
Reviewed draft legal documents and makes recommendations to management; monitors ongoing compliance and administers the Citys debt portfolio, which includes accurately reporting, budget and paying the Citys debt service and monitoring the Citys portfolio for potential refunding opportunities.
Prepared analysis and/or written communications; participates in discussions regarding financial policy, strategy, and stewardship and assists in planning the City's long-range debt strategy to maintain the financial integrity and credit rating of the City.
Scheduled and coordinated meetings with various agencies and personnel by coordinating participants and materials, providing the agenda and strategy for projects, providing feedback, and monitoring the completion of goals and objectives.
Conducted a variety of research and other assigned projects by compiling and reviewing internal and external organizational information, preparing position and issue papers.
Experience
2-5 Years
Level
Executive
Education
Diploma
Debt Specialist Resume
Objective : As a Debt Specialist, responsible for Performing collection calls on past due accounts, negotiate and help bring solutions for past balances, Continuously following up with accounts on past due to balances, maintains detailed collection notes.
Skills : Planning Skills, Analysing Skills.
Description :
Recommended changes for management consideration.
Analyzed problem areas in service delivery and formulates recommendations for improvements.
Served as a staff resource.
Prepared communication materials, for review by management, regarding debt portfolio and other debt-related topics, including the monthly Debt Flash Report, monthly Bond Proceeds Report, annual Debt.
Monitored compliance with IRS and SEC regulatory requirements and reporting standards, as well as the administration of continuing disclosure programs to ensure compliance with all covenanted disclosure requirements for outstanding debt.
Experienced interpreting and/or responding to inquiries, disputes, and/or another general request.
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