A Delivery Lead reviews customer orders and plans and coordinates delivery activities. A well-drafted Delivery Lead Resume mentions the following core duties and tasks – building positive and productive working relationships with customers for business growth; analyzing and troubleshooting delivery issues; overseeing daily activities of the delivery team, providing direction and guidance as needed; performing resource allocations and workload assignments as per the delivery requirements, serving as the primary contact for customer inquiries and concerns, developing process improvements to achieve cost-effectiveness and time-saving; and developing scope and budget for delivery projects.
Qualifications expected from the job applicants include – an insight on key methodologies, approaches, and market trends, a good understanding of business challenges, the ability to articulate and communicate complex problems and solutions, experience with one or more key players in the financial services industry, and multitasking abilities. A relevant degree is a common requirement.
Objective : Responsible for Tracking and monitoring performance including on road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.
Populated the Specialty Benefits Data Warehouse with exceptional sources.
Created HLD / LLD / Data Mapping for the sources.
Completed the Coding and Unit Testing and provide technical sign off.
Implemented notification for load completions.
Involved in backfill / retrofit loads to functional warehouse layer.
Hands on approached on handling the loads on / after critical disaster recovery modes.
Determined interim and end-state architecture for impacted applications.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Delivery Lead Resume
Summary : Over 15 years of experience in architecting, implementing and managing IT projects. Comprehensive knowledge of s/w development combined with leadership skills, ability to oversee successful delivery across globally distributed teams. Extensive experience providing systems consulting for clients in Communications, Financial, Utilities, Publishing, Distribution and Manufacturing industries with exceptional interpersonal skills.
Skills : Marine Corps Infantry Training, Broadband And VPN Technical Support Training.
Description :
Reviewed, assessed and prioritized requirements from the business to make sure the team is focused on higher priority issues, quick fixes and assess team capacity for releases.
Co-ordinated with offshore to make sure they are in sync with client priorities and support requirements.
Made sure environments are regularly refreshed and the team is consistently utilizing designated 'test' environments to migrate fixes.
Made sure the team is adhering to documentation standards and updating functional/technical/configuration documents and reviewed them to make sure they meet the standards.
Worked with the team to make sure they stayed on the top of SRs logged with Oracle and follow processes around escalation as needed.
Provided Business Analyst Support to client resources - As a business analyst able to triage issues, identify needed resolution in terms of configuration and/or programming updates, suggest solution options and contribute towards overall system improvements.
Provided focused communication to business users as follow ups on issue testing and ticket cleanup.
Experience
10+ Years
Level
Senior
Education
Master Of Business Administration
Delivery Lead Resume
Objective : Accomplished multi-faceted leader providing global solutions and successful project management for Fortune 500 companies and the public sector. I am seeking Program/project manager and other suitable mid-senior roles. Highly successful in Process / Change / Program Management, Service Delivery and Client Satisfaction.
Skills : Delivery, Inside And Outside Sales, Customer Service, Merchandising, Working Independently, Multi-tasking.
Description :
Converted data requirements into database structures for optimal performance and availability.
Communicated and cooperated with team members and management on the designed database structures and schemas.
Performed database Refresh using Oracle RMAN Duplicate utility from an existing Production database.
Production supported for several mission critical systems which utilize multiple Oracle databases upto 30 TB in size.
Upgraded databases to Oracle 11g from Oracle 10g.
Implemented and maintained Data Guard (Standby) to provide local transaction recovery and Disaster recovery solution for mission critical systems Setting up Performance Benchmark using different tools and environments for each application release.
Collaborated with globally diverse teams in developing requirements, application design, planning, beta testing and during implementation phases.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts
Delivery Lead Resume
Objective : To secure a Delivery Lead position in a growing and vibrant company that can challenge my skills and allow me to grow to the next professional level and one that will allow me to utilize my military training, technical support experience, and customer relationship skills.
Promoted to direct IT projects from inception through completion, participate in multiple site migrations, and led process improvement initiatives.
Responsible for key metrics, including Administrator/User ratio, cost/device, response time, server health, customer satisfaction ratings, and PC GAP issues.
Project Delivery Lead for assigned IT projects.
Played a lead role in delivering and managing technology projects from initiation to closure.
Efficiently managed and executed PCGAP, Client Remediation Cleanup Project across North American network resulting in successful corporate device reporting (via Active Directory and SCCM server) for all IP business segments, saving money in operational costs.
Experienced in delivering IT development projects, from design to deployment, system implementations, and business support.
Played a lead role in ERP (QAD, PeopleSoft) System implementation, testing, and upgrade across North American sites.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Delivery Lead Resume
Objective : Seeking a Delivery Lead profession with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : SAP Data Migration SME, SAP Data Migration, Cransoft, Cransoft, SAP BODS, LSMW.
Description :
Provided outsourcing services and software solutions to insurers and other risk carriers.
Designed for the handling of policy and claims administrative processes within the insurance industry.
Prepared Timelines and Estimation sheet.
Delivered a technology solution that implements the defined requirements and functional design, (created by the architects).
Charged with managing IT projects from initiation to closure keeping an eye on scope, schedule, and cost.
Recovered Logistics delta that was accidentally deleted by the Basis team during the technical upgrade.
Collaborated with Basis and other ABAP teams to execute and iron out any technical problems arising out of the technical upgrade.
Experience
2-5 Years
Level
Executive
Education
Certification In Computer
Delivery Lead Resume
Headline : Delivery Lead skilled in managing cross-functional teams of full life cycle projects within the healthcare environments. Demonstrated ability with keeping projects in scope, on time, and on budget utilizing PMI/PMBOK and Agile methodologies. Self-motivated, client-oriented team player with exceptional multi-tasking abilities.
Partnered with leadership to coordinate, facilitate, and measure training-related activities for groups of Delivery Associates.
Tracked and monitored performance including on-road ride behinds to measure on-road quality, adherence to standards, and identify re-training and process improvement opportunities.
Supported standard work and safety programs.
Cultivated and sustained a safe environment, high-quality customer delivery, professional driver experience, and positive culture.
Promoted a positive culture for Delivery Associates.
Established trust and credibility by maintaining a high level of integrity, communications, and professional demeanor.
Pushed and pulled product up to 49 pounds during a shift lasting up to 12 hours, with or without reasonable accommodation.
Experience
5-7 Years
Level
Junior
Education
MS In IT Industry
Delivery Lead Resume
Objective : Responsible for Managing the day-to-day project activities and deliverables, including schedules, financials, and project change requests, and alsoProviding on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
Skills : Planning Skills, Leadership, MS Office.
Description :
Interacted with global functional users to analyze, understand and build different structures to support different level of reporting.
Coordinated with offshore team to support, monitor, resolve and report daily, weekly, ad hoc and monthly loads.
Built new staging and reporting targets to enable reporting for modules like Sales, Accounts receivable, Demand Planning, CRM and other modules.
Resolved tickets that were created by different users and interacted with them to understand and resolve them in a timely fashion.
Constructed reports through BEx Query Designer and BIA explorer to facilitate Analytical, operational and Dashboard reporting for various global business groups.
Implemented SAP Notes to improve load performance, reporting performance and fix issues arising out of Post technical upgrades.
Communicated with SAP to resolve obscure technical problems related to reporting.
Experience
2-5 Years
Level
Junior
Education
MS In IT Industry
Delivery Lead Resume
Headline : Significant experience delivering complex, high profile projects in healthcare payer environment. Excellent customer-facing skills. Results-driven, with proven ability to identify and pursue technology solutions to complex business problems. Eight+ years of healthcare payer experience, with a focus on delivering complex initiatives.
Skills : Performance Monitoring & Analysis, QA Test Management, Root Cause Analysis, Dynatrace, Splunk, Tealeaf, HP ALM, Keynote Device Anywhere, Keynote, Rally, Selenium, Agile.
Description :
Created and drove implementation plan and managed the overall project.
Managed delivery team to ensuring compliance to contract.
Negotiated delivery terms not specified in the contract.
Drove overall customer satisfaction by ensuring quality delivery and establishing appropriate expectations.
Direct client and end-user client described migration as the best software implementation ever experienced. Process Improvement & Operational Transition Provide process improvement recommendations and manage the operational transition.
Created detailed proposal for release management and source control processes.
Developed and implemented audit of software modules delivered vs current production to confirm software turnover.
Experienced with performance metrics and process improvement.
Experience
5-7 Years
Level
Executive
Education
MS
Delivery Lead Resume
Summary : Responsible for Reviewing the all construction deliverables like design documents, code, support guides, review checklists, etc, and also Collaborating with the IT delivery team and business customers to set expectations and meet compliance.
Skills : IT Consultant, Program Management, Project Management, SDLC, Maximo, Enterprise IT Solutions.
Description :
Responsible for the direction and oversight of Information Systems Security Officers (ISSO), Infrastructure Leads, IT project managers, technical leads, and software developers working on programs targeting enterprise systems, development on emerging information/software systems, risk management, application development, web technology, and state of the art commercial development tools.
Developed Statements of Work (SOW), Independent Government Cost Estimates (IGCE), and other documents to support acquisitions packages to support IT projects.
Coordinated and negotiated with the Office of Acquisitions and Grants Services (OAGS) to release Requests for Proposals (RFP) and award contracts or task orders.
Led and Managed IT projects through the entire HHS Enterprise Process Lifecycle (EPLC), including developing and approving artifacts, deliverables, and stage-gate reviews from project inception through project closeout.
Applied project management principles and techniques to the development and enhancement of new and existing IT systems.
Led efforts to attain Authority to Operate (ATO) by guiding projects through security certification and accreditation (C&A) process, also known as the Security Assessment and Authorization (SA&A).
Developed and monitored key performance indicators (KPI) to help measure program success.
Experience
7-10 Years
Level
Management
Education
MBA In Finance
Delivery Lead Resume
Headline : Delivery Lead with 6 years of Establishing trust and credibility by maintaining a high level of integrity, communications, and professional demeanor, and also Pushing and pulling product up to 49 pounds during a shift lasting up to 12 hours, with or without reasonable accommodation.
Skills : Forklift Operator, Power Tools, Customer Service Experience, Paint Mixing, Delivery Driving, Teamwork.
Description :
Used invoices to load specific rented items into box trucks strategically (first in last out).
Delivered carnival based rented equipment to private housing and sanctioned events.
Developed work plans, design documents, project schedules, and budgetary documents.
Led and managed contractor task orders, direct contractor supervisors and program managers, and approve contractor status reports and invoices for contracts and task orders ranging from $900K to $8 Million.
Performed Unit testing using HP Quality Center, sanity checks for various Objects build by the team, and reconciled Data with source systems.
Completed a post Transformation project to document all major Treasury Department functions and work with each group to help define a three-year plan for each area in conjunction with Treasury Sr.
Responsible for impact analysis for all internal Finance and Billing applications affected by the Transformation project.
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