Dental Front Office Resume Samples

The person responsible for the Dental Front Office undertakes duties such as scheduling, rescheduling, and canceling patients’ dental appointments as needed. The job description entails performing all administrative duties needed to ensure the dental practice is running smoothly. A well-drafted Dental Front Office Resume mentions the following core duties – greeting and welcoming patients to the practice, assisting patients to fill out information forms, preparing patients’ charts and daily schedules for the dental staff, updating patient records, and documenting recent treatments and procedures; verifying methods of payment and collecting payments as needed; and performing general office duties such as answering telephones, and photocopying.

Job requirements include the following skills – proven experience working in a dental office, sound knowledge of dental terminology; working knowledge of general administrative practices, good telephone etiquette, excellent customer service skills, exceptional organizational skills, and proven work experience. A high school diploma or GED is a common qualification seen on resumes.

Dental Front Office Resume example

Dental Front Office Resume

Headline : Seeking a Dental Front Office position in a company to utilize existing skills in Accounting as well as obtain new experiences in a challenging and multitasking environment, Follow opening and closing dental front office procedures.

Greet visitors, handle incoming calls on a multi-line system, and perform general clerical tasks. Coordinating front and back office patient flow through communication with the doctors and other staff members.

Skills : Dental Front Office, Dentrix, Easy Dental.

Description :

    1. Functioned as support for the dental office at the front desk.
    2. Exercised excellent customer service while interacting with patients both over the phone and in person.
    3. Checked in/checked out patients, collect payment and complete patient registration under the direction of the Office Manager.
    4. Scheduled patient appointments within operational standards.
    5. Confirmed patient appointments two (2) business days prior to the patients' appointments.
    6. Completed insurance verifications two (2) business days prior to patients' visits to determine coverage and benefit limits and link insurance in EagleSoft.
    7. Assisted with check out process with each patient by reviewing charts to ensure that all information is written properly and procedures are documented and match the signed routing slip that the Doctor has submitted.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
GED


Dental Front Office Resume

Summary : Dental Front Office with 9 years of experience in Assisting patients in the completion all necessary paperwork, set up accounts and make charts for each new patient. Managing offices daily schedule, make appointments and edits as necessary.

Skills : Easy Dental, Dentrix, Microsoft Word.

Description :

    1. Responsible for all aspects of the Dental Front Office.
    2. Assisted Chairside During General Dentistry.
    3. Assisted chairside during Pedo restorative procedures under both local and I.V.
    4. Took pedo-rays, Tray and Operatory set-up.
    5. Filed patient charts on a daily basis.
    6. Participated in morning huddle, chart review and all routine office meetings as necessary.
    7. Able to learn a new area of dentistry.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED


Dental Front Office Resume

Headline : Dental Front Office is Conducting regional training to ensure Front Office positions are in compliance with state and federal mandatory regulations, following PDS best practices, and delivering the PPE, Host training programs to implement best practices for front office staff for the region.

Skills : Dental Front Office, Financial Management, Treatment Planning.

Description :

    1. Worked front office.scheduling...billing ins.
    2. Posted of patients treatment an collection.
    3. Checked patients in and out, schedule appointments, submitt insurance claims with proper documents, collect co-pays, and any other front desk duties.
    4. Provided safe environment of care.
    5. Reduced risk of nosocomial infections in patients, employees and visitors.
    6. Interacted with patients, visitors, staff and outside agencies in professional manner.
    7. Contributed to Improving Organizational Performance Activities.
                                                        Years of Experience
                                                        Experience
                                                        5-7 Years
                                                        Experience Level
                                                        Level
                                                        Junior
                                                        Education
                                                        Education
                                                        General Business

                                                        Dental Front Office Resume

                                                        Objective : Seeking to assist within a dental practice that has a challenging, energetic and enjoyable work environment by helping those who want to have a better healthy smile. Providing the help they need by assisting them from the beginning to the end.

                                                        Skills : Dentrix, Dexis, SoftDent, Eaglesoft, Patterson Imaging, 10 Key, Insurance Specialist.

                                                        Description :

                                                          1. Opened the office and ran huddle.
                                                          2. Pulled and filed insurance.
                                                          3. Explained billing to patients.
                                                          4. Presented treatment plans, and collected Co payment.
                                                          5. Conducted new Patient interviews and gained patient relations.
                                                          6. Educated and discussed the doctor's treatment plans, while utilizing technology in the office to educate patients about veneers, implants, crowns, bridges, Ortho, Perio and any other treatment that was diagnosed by the doctor.
                                                          7. Checked patients in and out, verified insurance and processed claims, presented treatment plans, scheduled appointments.
                                                        Years of Experience
                                                        Experience
                                                        2-5 Years
                                                        Experience Level
                                                        Level
                                                        Executive
                                                        Education
                                                        Education
                                                        High School Diploma

                                                        Dental Front Office Resume

                                                        Headline : Energetic Dental Front Office with 5 years customer service experience. Dedicated and focused who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

                                                        Skills : Four-handed dentistry, Radiology, Great communication, Dental front office.

                                                        Description :

                                                          1. Experienced in marketing and event planning here as well.
                                                          2. Sat in each front office position at Cooley Smiles and am flexible and willing to help in each area of the office.
                                                          3. Learned quickly and love a challenge.
                                                          4. Used able to use a lot of my creative and organization skills at this practice.
                                                          5. Greeted and seated patients making them feel comfortable, calm, and building a connection and relationship with the patient.
                                                          6. Promoted positive working relationships among supervisor, staff, and other departments.
                                                          7. Interacted with all other departments to achieve health center mission.
                                                                                              Years of Experience
                                                                                              Experience
                                                                                              5-7 Years
                                                                                              Experience Level
                                                                                              Level
                                                                                              Executive
                                                                                              Education
                                                                                              Education
                                                                                              BA In Graphic Design

                                                                                              Dental Front Office Resume

                                                                                              Objective : Dental Front Office with 5 years of experience in Welcoming patients and visitors to the office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members, Scheduling/confirming appointments ensuring patient satisfaction, provider time and most effective use of rooms.

                                                                                              Skills : Dental Assistant/Front & Back Office: Five Years Working.

                                                                                              Description :

                                                                                                1. Maintained strict confidentiality at all times as per Confidentiality Statement.
                                                                                                2. Identified problems and develops recommendation for resolution.
                                                                                                3. Demonstrated ability to organize and prioritize tasks.
                                                                                                4. Assumed personal responsibility for ongoing professional growth and development.
                                                                                                5. Participated in department planning activities, as requested.
                                                                                                6. Participated in health center committees, as assigned.
                                                                                                7. Adhered to CCHN personnel policies.
                                                                                                                        Years of Experience
                                                                                                                        Experience
                                                                                                                        2-5 Years
                                                                                                                        Experience Level
                                                                                                                        Level
                                                                                                                        Junior
                                                                                                                        Education
                                                                                                                        Education
                                                                                                                        BA In Dental Assisting

                                                                                                                        Dental Front Office Resume

                                                                                                                        Headline : Dental Front Office is Maintaining front office area is neat and orderly, Assisting patients with insurance and billing questions, Preparing financial treatment plans and present to patients, and also Completing daily checklist on time and accurately.

                                                                                                                        Skills : Computer Savvy, Patient Care Specialist, Punctual And Dependable, Outgoing.

                                                                                                                        Description :

                                                                                                                          1. Maintained clear and orderly work area.
                                                                                                                          2. Insured only qualified persons receive transport, relay transportation options, receives visitors and patients and answers courteously and professionally dental inquiries from individuals or organizations.
                                                                                                                          3. Recognized each registration screen, assembles New Patient charts, maintaining constructive numbering system, verifies new addresses and phone number, Inputs accurate patient class and type, verifies insurance in advance when possible, makes patients aware of any and all copays in advance of appointment and treatment.
                                                                                                                          4. Received payments from all sources and makes change.
                                                                                                                          5. Completed patient receipts; prepares daily deposits: Accurately and error free.
                                                                                                                          6. Ensured visit type coincides with diagnosis, accurately compute charges according to patient class and schedule follow-up appointments as indicated in EDR.
                                                                                                                          7. Processed release of medical/dental records form: Only as needed, understands medical records release policy and charges correct copays when releasing dental records
                                                                                                                                          Years of Experience
                                                                                                                                          Experience
                                                                                                                                          5-7 Years
                                                                                                                                          Experience Level
                                                                                                                                          Level
                                                                                                                                          Executive
                                                                                                                                          Education
                                                                                                                                          Education
                                                                                                                                          GED

                                                                                                                                          Dental Front Office Resume

                                                                                                                                          Objective : Dental Front Office with 3 years of experience in Checking out patients upon appointment completion. Scheduling for future appointments and inquire about any overdue charges. Answering any questions patients have. Performing general office duties, such as document preparation, scanning, faxing, mailing, and filing.

                                                                                                                                          Skills : People Person, Level II ACHA Background Clearance.

                                                                                                                                          Description :

                                                                                                                                            1. Kept TV on appropriate channel, completes assigned tasks per procedure manual, records/relays messages to appropriate personnel, turns computers, deactivates alarm system, insures site is aesthetically ready for patients, magazines, brochures tidy etc. Insures site is operationally ready for patients and checks other office operations, i.e. copiers on, coffee pot plugged in etc. 
                                                                                                                                            2. Efficiently and correctly operated photocopier, efficiently and correctly operates fax machine, efficiently and correctly utilizes pagers, efficiently and correctly operates computer, and Immediately reports service needed to appropriate persons.
                                                                                                                                            3. Insured information is current, and insures bulletin board is attractive, neat, clean.
                                                                                                                                            4. Assessed emergency from routine dental visit calls( refer to Dental Emergency Policy), take complete and accurate messages for patients and providers ( date, time, importance, follow up) and direct calls appropriately.
                                                                                                                                            5. Navigated and understood EDR.
                                                                                                                                            6. Collected any and all dental copays.
                                                                                                                                            7. Recorded daily and monthly provider numbers error free using correct form.
                                                                                                                                                                                                                Years of Experience
                                                                                                                                                                                                                Experience
                                                                                                                                                                                                                2-5 Years
                                                                                                                                                                                                                Experience Level
                                                                                                                                                                                                                Level
                                                                                                                                                                                                                Executive
                                                                                                                                                                                                                Education
                                                                                                                                                                                                                Education
                                                                                                                                                                                                                GED

                                                                                                                                                                                                                Dental Front Office Resume

                                                                                                                                                                                                                Headline : Dental Front Office is Preparing daily check deposit, Assisting with protocol documentation as needed, Helping maintain inventory supplies; notifying Practice Manager when running low, Participating in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed.

                                                                                                                                                                                                                Skills : Insurance Billing, Recall Management, Collections, Scheduling.

                                                                                                                                                                                                                Description :

                                                                                                                                                                                                                  1. Monitored daily numbers against IS daily numbers dashboard and report any and all errors to your supervisor.
                                                                                                                                                                                                                  2. Coordinated and managed patient flow with the Team Leader.
                                                                                                                                                                                                                  3. Managed provider’s schedules to ensure that daily productivity goals are met.
                                                                                                                                                                                                                  4. Provided translation as needed if applicable.
                                                                                                                                                                                                                  5. Properly scheduled services for impaired patients i.e. hearing impaired for deaf patients.
                                                                                                                                                                                                                  6. Sent documents and papers that need to be scanned to scanning department.
                                                                                                                                                                                                                  7. Completed daily batches same day
                                                                                                                                                                                                                                                                  Years of Experience
                                                                                                                                                                                                                                                                  Experience
                                                                                                                                                                                                                                                                  5-7 Years
                                                                                                                                                                                                                                                                  Experience Level
                                                                                                                                                                                                                                                                  Level
                                                                                                                                                                                                                                                                  Executive
                                                                                                                                                                                                                                                                  Education
                                                                                                                                                                                                                                                                  Education
                                                                                                                                                                                                                                                                  GED

                                                                                                                                                                                                                                                                  Dental Front Office Resume

                                                                                                                                                                                                                                                                  Headline : Dental Front Office is Navigating software without assistance, always representing the practice in a professional, pleasant, and cooperative manner, Maintaining regular attendance and adhere to assigned work schedules and office policies.

                                                                                                                                                                                                                                                                  Skills : Dental Office, Planning, Insurance Management, Determining Skills.

                                                                                                                                                                                                                                                                  Description :

                                                                                                                                                                                                                                                                    1. Sorted incoming and outgoing mail and route to correct people.
                                                                                                                                                                                                                                                                    2. Monitored waiting area for unattended patients.
                                                                                                                                                                                                                                                                    3. Answered telephone promptly.
                                                                                                                                                                                                                                                                    4. Maintained visitor log to ensure that all individuals sign in and out EOE.
                                                                                                                                                                                                                                                                    5. Served customers by determining requirements.
                                                                                                                                                                                                                                                                    6. Answered inquiries.
                                                                                                                                                                                                                                                                    7. Resolved problems requests, scheduling patients, posting payments, Insurance Verification, treatment coordinating and process patient information.
                                                                                                                                                                                                                                                                                    Years of Experience
                                                                                                                                                                                                                                                                                    Experience
                                                                                                                                                                                                                                                                                    5-7 Years
                                                                                                                                                                                                                                                                                    Experience Level
                                                                                                                                                                                                                                                                                    Level
                                                                                                                                                                                                                                                                                    Executive
                                                                                                                                                                                                                                                                                    Education
                                                                                                                                                                                                                                                                                    Education
                                                                                                                                                                                                                                                                                    MS