Working as a part of the middle management, the Divisional Manager is skillful in a lot of managerial functions including human resources, production management, administrative management, and sales management. Apart from overseeing a wide range of personnel and job functions, these managers execute the tasks that are listed on the Divisional Manager Resume – providing leadership and assistance to team members; providing technical direction and work-related advice; overseeing and reviewing the action of the team members; ensuring employees meet goals; managing communication and facilitating interdepartmental cooperation; hiring and training department staff, and fostering a positive relationship with the customer base and staff.
Although education and training requisites vary based on the position and industry, a master’s degree in business administration proves to be beneficial. In addition, the following skills are as well needed – the ability to speak and negotiate well; the ability to assess different options and knowledge of recognizing shortcomings and come up with effective solutions.
Objective : Over fifteen years of experience in sales, sales management, and operations. Proven track record of success in leading teams to reach and or exceed goals. To define issues, propose solutions, implement changes, and increase sales.
Skills : Microsoft Office, Human Resources, Counseling, Office Equipment.
Served as the Educational Service Officer for Guam.
Coordinated and supervised the preparation of all regular and substitute Navy Wide Advancement Exams (NWAE) for 50 tenant commands with over 2,000 NWAE candidates.
Prepared and verified all candidate worksheets are reflecting accurate award, service in pay grade (SIPG), evaluation, and education points before taking the NWAE.
Corrected any discrepancies that may have posted after test results with Naval Education and Training Professional Development and Technology Center (NETPDTC).
Ordered all exam booklets and answer sheets via Navy Enlisted Advancement Systems (NEAS).
Disbursed any exam booklets and answer sheets to tenant commands that was not taking the exam with the general population.
Verified all candidates had appropriate security background clearances before taking classified exams.
Maintained classified materials controls systems, confirming all checks and balances.
Sr. Divisional Manager Resume
Summary : High achieving management professional possessing excellent communication, organizational, and analytical capabilities. Strong interpersonal skills, adept at cultivating relationships and trust at all levels. High level of professionalism, patience, and efficiency to minimize dissatisfaction and increase loyalty.
Skills : MS Office, Management.
Created direct strategic initiatives to achieve maximum tour flow.
Exceeded company objectives with highest gross numbers reached on a team level.
Worked with managers and employees on a one-on-one basis to guarantee company goals and expectations were met and exceeded.
Directed daily meetings with all Managers in division to design strategies geared to increase employee production while providing ongoing training, coaching, performance feedback and mentoring Lead team to resolve any customer complaint in a timely manner assuring the customer's needs are met.
Lead and/or took part in Unemployment Hearings.
Responsible for 26 total managers and 65 operators.
Jr. Divisional Manager Resume
Objective : To obtain a Divisional Manager position with a reputable company in a capacity that will allow to exercise talent and years of experience.
Skills : Medical Terminology, Medical Coding, Medical Billing, Operations.
Identify key talent and develop them to take on other management roles within the organization
Continuously monitor staffing levels
Communicate expectations and work with associates to establish goals
Ensure associates understand their role and are properly trained
Provide timely communication and feedback pertaining to store and personnel issues
Conduct performance appraisals for associates
Provide recommendations to Divisional Vice President and partner with field marketing team to create advertising campaigns that assist the store in meeting sales goals
Divisional Manager I Resume
Objective : Resourceful, dependable business professional with over 9 years of Retail Management experience. Recognized as a competent, enthusiastic and motivated individual. Strong analytical and critical thinking skills and with the ability to multi-task fluidly. Excellent time management skills and verbal /written communication skills. Known for delivering outstanding value, continuous innovation and exceptional consumer experiences.
Analyzes sales data to develop and execute on plans to incremental sales for the territory.
Deeps dive sales comps to determine root cause.
Executes countermeasure to improve including cycle counts, maintenance of job lot quantities, set integrity, compliant merchandising, competitive price shops and proper sku system maintenance.
Drives special orders through engagement with the PRO contractor sales team.
Builds and leverages business relationships with store personnel to facilitate share gain.
Trains and supports personnel on key processes including product offering, product selection, quotations, support tools, and order processing.
Interfaces with store and district level personnel to support on-site and off-site training requests.
Supports all new product tests and expansions to meet sales targets.
Ensures new products are properly displayed, fully stocked, correctly signed, properly faced and set to plan-o-gram.
Divisional Manager II Resume
Headline : Obtain a Divisional Manager position with a reputable company that will allow to further growth and development with an established organization through personal and professional contributions.
Skills : Recruiting, Relationship Management, Interviewing, Hiring, Training & Development.
Effectively managed a high-volume of inbound and outbound customer calls.
Answered a constant flow of customer calls with up to 10 calls in queue per minute.
Addressed and resolved customer product complaints empathetically and professionally.
Defused volatile customer situations calmly and courteously.
Accurately documented, researched and resolved customer service issues.
Mastery of customer service management systems and databases.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Identified chronic customer issues by creating and maintaining customer complaint log.
Referred unresolved customer grievances to designated departments for further investigation.
Divisional Manager III Resume
Summary : Manages operational support functions. Works in conjunction with the management team to implement store programs, control and reduce operating expenses while maximizing customer service and operational performance.
Skills : Management, Organizing.
Manages front end registers operations, including scheduling, staffing, and training and performance management.
Ensures front end associates are aware of store promotions, policies, procedures, and programs.
Ensures all front-end equipment- cash registers front, end cap management program is properly maintained.
Manages and coordinates store receiving, stocking, customer service, accounting and front end operations where applicable.
Audits policies and procedures to ensure the effectiveness of operations.
Supervises associates engaged in a variety of functions i.e. accounting, janitorial, customer service, etc. engaged in store operational support functions as applicable.
Manages main store customer service programs to include special orders.
Follows up with customers, vendors, procurement and distribution personnel to ensure special order merchandise are processed and received promptly and efficiently.
Manages layaways and layaway payments, where applicable. Ensures customer balances due are accurate and current.
Asst. Divisional Manager Resume
Objective : Opportunity to relate exceptional personal performance skills with enthusiasm to enhance a solid environment in a reputable organization with opportunity for advancement.
Skills : Management, Organizing.
Provides strategic and operational planning and leadership for a staff ranging from 100-215 in a customer-centric organization.
Develops and communicates the Vision and priorities for division staff, and ensuring that core functions are met while developing strategic initiatives to advance organizational goals.
Assists in the development and implementation of a customer focus training program delivered to 8,538 employees in over 100 stores within 9-months.
Designs over 109 employee schedules weekly to ensure optimal coverage and operational performance while promoting work/life balance and employee engagement.
Assigns and re-distributes work among staff as necessary to meet objectives and deadlines.
Selects the best employees to help us meet our mission and promoting employee training and development for success and growth with the organization.
Sets performance expectations for team and coach and mentor for performance within a Union-environment.
Ensures all budgets, wages, and expenses are met and well-within allotted funds.
Associate Divisional Manager Resume
Headline : Performance-driven leader with proven experience with world class hospitality and property management. Highly motivated professional with extensive experience cultivating guest relationships and developing and executing winning sales strategies to exceed top level objectives. Strong guest focus, sales expertise, and ability to leverage core strengths to increase profits.
Skills : Microsoft Office, Management.
Headed overall daily operations of 5 hotels, developed analyze pricing strategies and production by property and region be able to communicate results and provide measured results.
Created profitable price points for all for the Sales department and Marketing promotions.
Influence the property managers to effectively implement pricing and strategy changes.
Provided specific, actionable information to Owners and General Managers that allow the company to maximize revenue.
Forecasted property revenues and Understand and make decisions based on booking pace.
Summary : An articulate, focused Divisional Manager professional a proven history of gathering and analyzing information and then using the results of that analysis to make effective decisions and find innovative solutions to legal problems. Strong post graduation in Law of taxation which allows me to play an important and visible role in all areas of profession.
Skills : Sales, Management.
Manages all employees of the department and responsible for leadership, performance management and hiring of the employees within its department.
Works with division manager to develop financial plans for the division Assists in recruiting, training, and developing a highly motivated and effective team of branch operations managers and in providing the equivalent for branch operations manager.
Works with division manager in setting operational sales goals for branches.
Provides guidance, leadership and coaching to branch operations managers.
Communicates changes in regulations, bank policy, and procedures.
Coordinates performance appraisals, promotions and terminations within operations job functions.
Manages division utility teller staff when established.
Responsible for division-wide branch audits; facilities management of security issues.
Divisional Manager Resume
Objective : Reporting directly into the General Manager, this person will be responsible for the success of all divisional operations and will lead a team of direct and indirect reports, ensuring that Operations achieves targeted results and team members are effective in their current positions their on-going professional development.
Skills : Microsoft Office, Human Resources, Counseling, Office Equipment, Records Management.
Directs the activities of a functional area and has overall responsibility for the successful operation of that functional area.
Acts under direction of senior level manager. Decisions have a direct effect on the success or the failure of the functional area in meeting overall long termobjectives.
Implements both short and long term business strategies that contribute to the success of the company.
Acts on behalf of immediate manager in their absence including all responsibilities and functions.
Establishes effective mentoring process for subordinates to insure succession of critical business skills.
Held directly responsible for effective use of direct staff and budget.
Effectively executes scope within established policies and procedures and maintain compliance with all State and Federal laws and regulations.