Documentation Analyst Resume Samples

A Documentation Analyst takes charge of organizing and preserving important company documents. Roles and responsibilities listed typically on the Documentation Analyst Resume include the following – maintaining and updating records, performing document audits; interviewing staff members, filing documents, creating advertisements, following the company’s standard procedures; organizing and securing company documents; working closely with HR, sales and marketing teams; analyzing existing forms and documents; editing and formatting advertisement and company forms, and reviewing company literature and maintaining proper records.

The nature of the job demands the following skills – familiarity with various types of documents; excellent knowledge of MS Office and business software applications; sound knowledge of business and documentation procedures; familiarity with company policies and procedures; and extensive knowledge of tax requirements, accounting principles; and skillful in editing and formatting company forms, documents and advertisements. The ideal candidate for this role must display on the resume a degree in business administration.

 

Documentation Analyst Resume example

Documentation Analyst Resume

Summary : Function as a full administrator to the Call Center with some similar duties as payroll assistant, HR assistant, data analyst, and emergency fulfillment coordinator. Additional background as Dispatcher for Emergency Response call center. Proficient using MS Word, Excel, and Access, ADP E-Time, and JD Edwards.

Skills : As400, RPG, Cobol/400, Communication Skills.

Description :

    1. Led provider of medical technology in the health care industry including hospital beds, patient lifts, and non-invasive therapeutic products.
    2. Generated weekly status reports for the entire call center using I3 Business Manager.
    3. Tracked daily numbers for the call center generating reports recording average speed to answer, month to date, and total call volume per queue.
    4. Generated reports using COGNOS to identify errors in the booking system by call center representatives.
    5. Set up a system to automatically email reports as they are generated.
    6. Responsible for tracking call stats for call-center representatives based on the number of calls taken, speed to answer, hold time, and customer availability.
    7. Responsible for monitoring associates' attendance including tardies, absences, all time off as well as time worked; re-wrote database in Access for tracking and to generate comprehensive reports used for Performance Reviews.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS


Documentation Analyst Resume

Objective : Seeks to obtain a challenging Documentation Analyst position, that will enable building on experience and strengths. Seeking to obtain a position that will utilize customer service, staffing, and managerial skill sets in a way that contributes to the overall growth and development of the company.

Skills : SQA Testing and Methodologies Test Plans, Cases.

Description :

    1. Helped develop a wide variety of highly accurate documentation ranging from extremely complex and detailed technical procedures to elegantly simple and informative user manuals.
    2. Designed and created very complex documents for our technical workstation and server analysts.
    3. Verified and validated the finished procedures by implementing them in our testbed environment.
    4. Ensured that documents were validated by workstation or server analysts prior to being approved for publication.
    5. Summarized and simplified basic software usage techniques into user manuals that are suitable for users with little or no technical skills.
    6. Incorporated revisions and "lessons learned" from field-testing into existing documentation and publish the changes to all interested technicians in an efficient manner.
    7. Adhered to rigid formatting requirements established by our customer.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Law Enforcement


Documentation Analyst Resume

Headline : Over twenty years of front-line Fortune 500 experience with large scale timely projects, emergency response, short term backfills, and one-man operational history. No task has been too small, and no project has been too big.

Skills : Microsoft Office, Data Entry, Accounts Payable, Documentation, Data Analysis.

Description :

    1. Maintained Telephone Directory (TRU) for Operations site and outside Vendor telephone list.
    2. Used Software Artistry application, of all problem tickets opened for each call received.
    3. Produced a new phase to the training program for all new hires.
    4. Created and updated all training records for new employees.
    5. Maintained and improved documentation for all computer staff.
    6. Created, printed, and laminated an emergency telephone list for Managers and Supervisors.
    7. Answered telephone and helped clients with application problems.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
HS

Documentation Analyst Resume

Summary : Seeks to obtain a Documentation Analyst position that allows for professional growth in both technical and software areas, Documenting and updating procedures for all servers.

Skills : Technical Communications, Management Skills, Communication Skills.

Description :

    1. Development and maintenance of customer documentation for IP Phones, Residential Gateways, Digital Signal Processors (DSPs), and System on a Chip (SoC) semiconductors.
    2. Designed, wrote, and produced large-scale FrameMaker books for hardware and software.
    3. Planned and executed a single-source strategy allowing the production of multiple semiconductor Data Manuals from a common source file repository to maximize reuse.
    4. Researched, promoted, and implemented collaborative review methodologies using Adobe Acrobat.
    5. Managed multiple projects in a fast-paced, deadline-driven environment with changing customer-based priorities.
    6. Led a team for major product line documentation development.
    7. Produced Functional Specifications and Release Notes for software releases and maintained software API documentation.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Communications

Documentation Analyst Resume

Summary : Financial Services professional with extensive domestic and international banking experience delivering profitable results. Extensive familiarity with knowledge of Microsoft applications, Lotus Notes, Salesforce, Google Chrome, ImageNow, Quadra, and Attachmate-FDR and ACLS systems. Excellent knowledge of general ledger and accounting principles. Excellent time-management skills to meet deadlines and productivity targets.

Skills : Detail Oriented, Customer Service Oriented, Ability.

Description :

    1. Accountable for loan funding and legal file documentation review process and procedures including all updates and on-going standardization discussions.
    2. Responsible for reconciling all associated general ledger accounts on a daily basis and other customer accounts impacted by the funding process.
    3. Managed wire transfer requests to ensure the appropriate criteria for processing customer accounts, resulted in the timely and accurate release of wire transfer funds on the MTS/VRS systems.
    4. Assisted colleagues with the associated wire process for clear communication and verification to the client for receipt of funds.
    5. Worked to obtain and maintain knowledge base with regard to credit policy, state commercial loan requirements, and bank product structure led to analyzing, preparing, and reviewing commercial loan documentation for simple and complex loan structures for a variety of business lines.
    6. Developed the process for categorizing and assigning reports to achieve maximum efficiency in reviewing and reporting exceptions which led to minimal supervision of the legal files.
    7. Created and modified legal documentation for commercial loans for clients to sign for finalizing various product lines.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS in Management

Documentation Analyst Resume

Summary : Seeks to obtain a full-time Documentation Analyst position with an established company, where skills and attributes will be an asset to the day to day functions of the organization, while also challenging, developing new skills, and seeking advancement opportunities within the company.

Skills : SQL, HIPAA Administration, Customer Service, Inventory Management, Health Benefits Administration.

Description :

    1. Tested all manufacturing lots of documentation, approval, and release of lots.
    2. Reviewed and approve manufacturing and packaging batch records for the next stage or final disposition.
    3. Conducted training related to LIMS for all laboratory users (Lab manager, Peak Pro, IDAS/LIL, and custom programs).
    4. Performed LIMS system troubleshooting.
    5. Entered all specifications pertaining to analytical methods.
    6. Maintained up to date the LIMS database related to current and new products.
    7. Developed and validate all calculations procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
HS

Documentation Analyst Resume

Objective : Highly qualified Documentation Analyst with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Lean Manufacturing (Kaizen, Kanban, 5s, Value Stream).

Description :

    1. Corrected computer errors and issues in the day-to-day operations of the company.
    2. Wrote programming code in the Fox Pro programming language.
    3. Responsible for doing end of month computer data files back-up onto computer tapes.
    4. Responsible for making computer data tapes for customers.
    5. Responsible for making sure data are correct before inputting them into data tapes.
    6. Responsible for the auditing of the number of computer tapes that the company handled each month.
    7. Responsible for running the end-of-month computer report for the company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate in Web Publishing

Documentation Analyst Resume

Summary : Seeks to have a career serving the public in a positive manner creating memorable experiences while serving the goals of the company and sharing knowledge and experience in customer service with a team of employees.

Skills : Microsoft Office, Outlook, Staffing, Scheduling.

Description :

    1. Used independent analysis and exercise judgment to determine if applicable standards are met.
    2. Identify contract package irregularities, utilize available resources for resolution.
    3. Communicated relevant issues to the appropriate loan officer and escalate discrepancies.
    4. Gathered, assembled, and verified customer/loan information through interview processes.
    5. Negotiated account settlements account credit reviews working with confidential data.
    6. Proactive investigative techniques and procedures with customers directly.
    7. Collections Portfolio Specialist with leadership to facilitate and train new hires.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BA in Human Development

Documentation Analyst Resume

Summary : Responsible for Working with Quality Assurance and Regulatory Affairs to correct any errors to ensure employees follow the policies and procedures that Hill-Rom Corporation sets forth to the FDA and also Ensuring that newly prepared documentation conforms to the latest standard.

Skills : Insurance Verification, Microsoft Office, Electronic Medical Records, Medical Terminology, Medical Billing, Office, Phones, Data Entry, Computer.

Description :

    1. Worked in the Auto loans department with revenue of over 20 million annually.
    2. Assigned to conduct independent reviews of loan documents submitted for auto loans.
    3. Responsible for the verification of underwriters' conclusions to ensure that the loan meets customer criteria.
    4. Used independent analysis and exercised judgment to determine if applicable standards are met.
    5. Researched, inquired, analyzed data, and resolved bank exceptions.
    6. Balanced and reconciled daily accounts.
    7. Additional duties included maintaining dealer and customer relationships and basic office duties.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Documentation Analyst Resume

Objective : Highly qualified Documentation Analyst with experience in the industry. Enjoy creative problem solving and getting exposure to multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : Analyst, Documenting Skills, Management Skills.

Description :

    1. Handled and maintained all software documentation requests for the end-client nutrition company's suite of internal, propriety e-commerce applications for selling client products.
    2. Created programming documentation and flowcharts for newly constructed and existing C# programs.
    3. Documents were constructed using Microsoft Word, Excel, and Visio.
    4. Scheduled meetings and presented these program documents and flowcharts to upper management.
    5. Required a strong understanding in the areas of application programming, database, and system design.
    6. Documented company programming processes and practices.
    7. Used SVN on a regular basis to store documentation projects.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BBA in Computer Information Systems