Description :

1. Conducted comprehensive testing of lab interfaces, ensuring accurate data flow.
2. Documented troubleshooting processes and maintained detailed records of interface issues.
3. Created and managed spreadsheets for tracking interface errors and resolutions.
4. Validated component inclusion and mapping for system accuracy.
5. Provided support as a command center analyst during system go-lives.
6. Triaged end-user complaints, documenting issues and facilitating timely resolutions.
7. Followed up with clients to ensure proper understanding of workflows and system usage.

Experience

0-2 Years

Level

Entry Level

Education

BSHI

Description :

1. Established strong partnerships with clinicians and users to address EMR technology and workflow challenges.
2. Collaborated with cross-functional teams to develop data-driven business solutions and optimize processes.
3. Enhanced knowledge of healthcare technologies, facilitating discussions on leveraging tech for operational improvements.
4. Provided ongoing application support, troubleshooting issues to ensure seamless operations.
5. Conducted business requirements gathering sessions to align technology with user needs.
6. Executed comprehensive system testing and supported application deployments across various departments.
7. Managed escalations to vendor partners, ensuring timely resolution of critical issues.

Experience

7-10 Years

Level

Freelancer

Education

B.A

Description :

1. Collaborated with clinical teams to implement and optimize Electronic Health Record systems, enhancing patient care.
2. Designed and conducted training sessions for healthcare providers, improving system adoption and user proficiency.
3. Analyzed user feedback to identify system enhancements, leading to improved workflow efficiency.
4. Led the Superuser initiative, training key staff to support end-users during system go-lives.
5. Managed sub-projects within larger initiatives, ensuring timely delivery and alignment with organizational goals.
6. Provided on-site support during go-lives, addressing user issues and ensuring smooth transitions.
7. Conducted thorough testing of system updates, ensuring compliance with clinical requirements.

Experience

2-5 Years

Level

Entry Level

Education

BSHI

Description :

1. Documented fixes and loop closures per change control processes to enhance system reliability.
2. Developed comprehensive test cases in the Test environment, ensuring data integrity.
3. Generated Epic Workbench reports in Hyperspace to validate data against Clarity Database.
4. Scheduled and monitored reports in Business Objects InfoView for timely publication.
5. Validated existing reports during upgrades, ensuring compliance with new Epic versions.
6. Coordinated Change Management and Incident Management issues to maintain operational continuity.
7. Provided training and support to end-users, enhancing system utilization and satisfaction.

Experience

0-2 Years

Level

Entry Level

Education

M.B.A

Description :

1. Designed, tested, and implemented Epic Security software to enhance data protection and user access.
2. Developed and optimized reports across Epic modules, improving decision-making for healthcare professionals.
3. Utilized Crystal Reports XI and Business Objects to create actionable insights from complex data sets.
4. Executed SQL queries in Oracle 11g and MS SQL Developer to support data analysis and reporting needs.
5. Collaborated with users and SMEs to gather technical requirements and ensure system alignment with business goals.
6. Analyzed application workflows in Hyperspace, validating data integrity in Record Viewer and Data Dictionary.
7. Provided ongoing support and training to end-users, enhancing their proficiency with Epic applications.

Experience

2-5 Years

Level

Junior

Education

M.S. In Environmental

Description :

1. Facilitated Epic implementation by leveraging industry knowledge to enhance clinical documentation processes.
2. Collaborated with project managers to analyze workflows and support Epic testing initiatives.
3. Conducted user acceptance testing, ensuring integrated test scripts met operational requirements.
4. Documented workflow analysis and provided actionable insights for process improvements.
5. Developed and executed testing scripts, capturing results to inform project stakeholders.
6. Engaged with clinical and IT teams to align project goals and address workflow challenges.
7. Delivered weekly status updates to project leadership, ensuring transparency and accountability.

Experience

2-5 Years

Level

Junior

Education

BSHA

Description :

1. Provided comprehensive support to clinical staff during Go Live, ensuring seamless transitions.
2. Acted as a key liaison between clinical teams and IT, resolving implementation challenges effectively.
3. Guided RNs in utilizing Docflow charting and managing patient care documentation.
4. Ensured compliance with Meaningful Use standards for accurate patient care documentation.
5. Assisted physicians in navigating Epic for order management and patient chart reviews.
6. Collaborated with command center teams to address and resolve issues promptly during Go Live.
7. Conducted post-implementation reviews to identify areas for improvement and enhance user experience.

Experience

10+ Years

Level

Executive

Education

B.A.

Description :

1. Served as the lead analyst for the Beacon Oncology module, ensuring optimal functionality and user satisfaction.
2. Provided comprehensive end-user support during Epic implementation in both outpatient and inpatient oncology settings.
3. Designed, built, and deployed EPIC EHR systems in collaboration with clinical and administrative teams.
4. Achieved certification in EPIC's Beacon Oncology module, enhancing expertise in system functionalities.
5. Developed an EMR tailored to meet the diverse needs of end users, improving workflow efficiency.
6. Configured multiple inpatient departments simultaneously, ensuring seamless integration and functionality.
7. Conducted training sessions for end users, enhancing their proficiency with the Epic system.

Experience

2-5 Years

Level

Junior

Education

B.A. In English Literature

Description :

1. Facilitated user training sessions to enhance understanding of Epic functionalities and improve user engagement.
2. Collaborated with clinical teams to gather requirements and optimize workflows for better patient outcomes.
3. Defined acceptance criteria and coordinated testing efforts to ensure high-quality software releases.
4. Managed cross-functional teams to deliver comprehensive testing strategies and plans.
5. Executed manual and automated testing to validate system performance and functionality.
6. Analyzed user feedback to identify areas for improvement and implement necessary changes.
7. Documented processes and created user guides to support ongoing training and system usage.

Experience

2-5 Years

Level

Junior

Education

Master Of Public Administration

Description :

1. Analyzed and resolved reported defects, enhancing system reliability and user satisfaction.
2. Tracked data quality metrics to drive discussions on product quality and development health.
3. Facilitated communication between development and QA teams during deployment phases.
4. Assisted in the implementation and optimization of healthcare applications, ensuring user adoption.
5. Provided ongoing support for system integrations, coordinating with IT for seamless operations.
6. Maintained business processes to minimize disruptions and ensure operational continuity.
7. Conducted regression testing for new releases, ensuring system integrity and performance.

Experience

0-2 Years

Level

Entry Level

Education

BSc IT

Description :

1. Managed enhancement and issue logs, identifying the scope of work to prioritize multi-phase release scheduling.
2. Developed testing scripts and coordinated testing plans for new master templates and related functionalities.
3. Monitored post-release stabilization and reported issues to senior analysts and management for resolution.
4. Collaborated with ambulatory practice leaders and digital application teams on scheduling functionality enhancements.
5. Ensured critical scheduling documentation was accurate and up-to-date.
6. Provided templates, decision tree algorithms, and scheduling department master files to support operations.
7. Worked with peers on ambulatory scheduling efforts to align with best practices in capacity management.

Experience

0-2 Years

Level

Fresher

Education

BSHI

Description :

1. Documented and revised master files to ensure accuracy and compliance with EHR standards.
2. Monitored and communicated deviations in master templates, approving exceptions as necessary.
3. Collaborated with stakeholders across Ambulatory operations and IT to enhance user engagement.
4. Analyzed key performance metrics to optimize workflows and align with strategic initiatives.
5. Communicated changes and outcomes effectively to relevant teams and leadership.
6. Partnered with the Senior Access Analyst to implement best practices in scheduling workflows.
7. Ensured that scheduling and capacity goals aligned with organizational standards and executive directives.

Experience

7-10 Years

Level

Senior

Education

MSHI

Description :

1. Engineered user-friendly applications by coding, maintaining application profiles, and developing support procedures tailored to customer requirements.
2. Identified innovative uses of technology to enhance existing systems and workflows.
3. Developed and maintained comprehensive contingency plans, ensuring annual updates and testing.
4. Provided mentorship and training on implementation standards, project management, and system support.
5. Executed change control processes for all assigned systems and modules, ensuring seamless updates.
6. Conducted thorough testing to maintain data integrity across applications, verifying that updates did not disrupt existing functionalities.
7. Supervised team operations, ensuring timely completion of tasks and project milestones.

Experience

7-10 Years

Level

Consultant

Education

BSHI

Description :

1. Facilitated stakeholder engagement from requirements gathering through to successful system implementation.
2. Resolved application-related issues swiftly, escalating complex challenges to appropriate teams.
3. Analyzed user requirements and existing workflows to automate processes and enhance system functionality.
4. Served as the primary support contact for end-users, ensuring timely resolution of inquiries.
5. Identified and addressed application issues impacting user experience and collaborated with other teams for resolution.
6. Guided the design, build, and testing phases of Epic systems to ensure data integrity.
7. Documented system setup requirements and maintained comprehensive setup documentation.

Experience

7-10 Years

Level

Senior

Education

B.S. in HI

Description :

1. Developed and maintained comprehensive project management tools, including testing plans and go-live checklists.
2. Implemented data-driven methodologies to enhance performance and operational efficiency.
3. Ensured compliance with security and privacy regulations while maintaining data integrity.
4. Collaborated with management to identify service improvement opportunities and resolve issues.
5. Participated in professional development activities to stay current with industry trends.
6. Utilized best practices in IS project management to enhance overall outcomes.
7. Analyzed workflow processes to identify inefficiencies and propose effective solutions.

Experience

0-2 Years

Level

Fresher

Education

B.S. in HIM

Description :

1. Identified critical tasks and proactively sought additional assignments to support team goals.
2. Communicated effectively with project leads and stakeholders to ensure clarity and alignment.
3. Functioned effectively in a complex, cross-functional environment, adapting to changing needs.
4. Demonstrated flexibility in ambiguous situations, responding effectively to evolving challenges.
5. Utilized technical skills to operate systems and support application performance.
6. Maintained operational readiness by lifting and managing equipment as needed.
7. Supported extended periods of computer use for data entry and analysis.

Experience

5-7 Years

Level

Executive

Education

B.S. Health Informatics

Description :

1. Participated in the installation and testing of Epic applications, ensuring functionality and performance alignment with user requirements.
2. Analyzed operational workflows and provided insights for gap analysis and decision-making.
3. Collaborated with stakeholders to define integrated workflows and optimize application performance.
4. Conducted comprehensive analysis of data and processes, recommending impactful solutions.
5. Provided timely updates to stakeholders regarding system enhancement requests and issues.
6. Coordinated with other analysts to manage technology needs effectively for diverse clinical environments.
7. Ensured adherence to IT departmental processes, including change management and time tracking.

Experience

7-10 Years

Level

Senior

Education

B.S. in HIM