Evening Manager Resume Samples

Description :

1. Oversee all aspects of the store during the evening hours in the absence of the store manager.
2. Implement and maintain effective security standards inside and outside of the store, which is set forth by the Loss Prevention Department.
3. Responsible for efficient and effective delegation of duties to achieve maximum performance and proper follow-up procedures.
4. Responsible for the optimal freshness of all products and proper merchandising to achieve maximum sales and profits.
5. Implement and maintain effective fire and safety programs set forth by Risk Management.
6. Assure that all store personnel are courteous to all customers and that all customer complaints/requests are handled properly and professionally.
7. Maintain a housekeeping program that ensures an orderly and clean store that is pleasing to the customer's eye.
8. Maintain the building and equipment to meet maximum safety operations.

Experience

7-10 Years

Level

Management

Education

Associates

Description :

1. Supervised the cooks, took food orders, worked the registers, checked quality of food, cleaned tables, kitchen, floors, helped maintain equiptment.
2. Received food orders from our food distributors.
3. Took all questions from customers pertaining to the meals and preparation.
4. Recorded compliments and complaints and passed them on the owner.
5. Interviewed job applicants and hired and fired employees.
6. Assigned special duties to employees, especially when we entertained groups, were short-handed, and with cleaning projects.
7. Closed the registers and recorded the daily sales.
8. Secured the building before leaving, including supervising what and how much meat to cook in the smoker overnight.

Experience

2-5 Years

Level

Junior

Education

Bachelors

Description :

1. Report to Senior Vice President of Operations and manage a 32-person team.
2. Direct day-to-day activities involving the provision of turn-key asset management solution.
3. Inspect guest rooms, public areas, and facility grounds for cleanliness and appearance.
4. Greet and assist with guest registration.
5. Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
6. Monitor the revenue activity of the hotel, comparing previous revenue to current and creating new innovative opportunities to promote new customers'.
7. Train staff members on weekly and monthly basis to promote safety and growth.
8. Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures and quarterly/annual evaluations.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Oversee all daily operations of each department.
2. Motivate people by keeping production moving efficiently throughout the store.
3. Helped the store be successful on all levels.
4. Kept morale at the highest levels and help customers and employees with problems when they occur.
5. Extremely customer service minded all the time.
6. Worked all areas of the warehouse including unloading trucks and pulling product from the warehouse, filling shelves and displays.
7. Worked service counter, registers, bottle bins, strong knowledge of the overnight shift.

Experience

0-2 Years

Level

Entry Level

Education

B.S. In Corporate

Description :

1. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
2. Greet, register, and assign rooms to guests of hotels or motels.
3. Make and confirm reservations.
4. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
5. Transmit and receive messages, using telephones or telephone switchboards.
6. Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
7. Post charges, such those for rooms, food, liquor, or telephone calls, by using computers.
8. Contact housekeeping or maintenance staff when guests report problems.
9. Compute bills, collect payments, and make change for guests.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Coordinate advancing two weeks later into the position of an Evening Manager.
2. Communicate with the Office Manager, Medical Director, and Physicians.
3. Manage physician's binders/prescriptions/patient counts follow DEA guidelines.
4. Review patient charts after physician appointment Ensure physician payment log is filled out correctly by clinic ends.
5. Ensure completion of tasks by employees at clinics end.
6. Foster team environment.
7. Monitor money handling, change drawer, safe and credit card transactions ensure they balance.
8. Handle complaints/issues/questions with employees, patients, and physicians.
9. Remove difficult or abusive patients as needed.

Experience

7-10 Years

Level

Management

Education

Bachelor's

Description :

1. Trained staff in doing various tasks for printing, and finishing projects submitted by clients.
2. Scheduled many projects from clients on a "rush" basis that were due with critical deadlines that had to be met.
3. Correlated face to face with many top executives that had specific deadlines that had to be fulfilled.
4. Coordinated with our team to come in 24/7 if needed.
5. Managed evening shift and crew between 3 and 25 people depending on the workload.
6. Reported directly to the owner and managing director.
7. Trained extensively on several machines including Xerox and various others.

Experience

2-5 Years

Level

Junior

Education

B.S.

Description :

1. Increased store sales, reduced shrink, and improved customer service as evening shift Manager on Duty at 6 stores.
2. Supervised department managers in grocery, market, produce, customer service, maintenance, and quality assurance.
3. Assisted customers with problems and complaints; handled customer relations issues.
4. Executed merchandise displays.
5. Ordered and maintained accurate inventory levels.
6. Completed cash verifications and monitored signs of internal theft.
7. Hired and trained staff to improve customer service; performed staff performance evaluations.
8. Increased store sales 12%; oversaw home store expansion to accommodate low- to mid-volume merchandise increase.
9. Reduced shrink from 1.8% to 0.9% Special Project: Selected to assist with company-wide customer service initiative.

Experience

5-7 Years

Level

Executive

Education

Master

Description :

1. Responsible for leading a staff of in nightly operations of the property, across the front desk, housekeeping, engineering, and security.
2. Inspect the property's public areas and rooms on a daily basis and communicating any areas that need attention to the Maintenance Manager and Executive Housekeeper.
3. Ensure 100% satisfaction on all Owner/Guest complaints.
4. Ensure all pending items are followed up on either personally or facilitate through the departments.
5. Address and resolve Owner/Guest concerns, issues, and challenges.
6. Maintain and update the resort's pre-arrival activities.
7. Manage the Front Office in absence of the Guest Services Manager.
8. Maintain high visibility at the property in the evening hours, for staff and guests alike.

Experience

10+ Years

Level

Senior

Education

B.S.

Description :

1. Handled large cash and check banking deposits using the proper accounting, store procedures and documentation.
2. Executed each transaction quickly and almost always correctly, im not perfect.
3. Managed a group seven or more young adults with staff assignment duties and productivity delegating.
4. Created attractive merchandise and holiday displays throughout entire store.
5. Wrote company checks to invoices given to store by vendors or with owners approval.
6. Handled all aspects of customer relations, from where to find merchandise to complaints and returns.
7. Ordered merchandise for weekly inventory, checked in and stocked merchandise.

Experience

7-10 Years

Level

Consultant

Education

Associate