A Freight Dispatcher coordinates and manages the schedules of truck drivers and ensures products and goods are packed and delivered on time. The job description entails receiving calls for truck services and contacting the truck drivers to arrange the pickup and deliveries. A well-drafted Freight Dispatcher Resume mentions the following core duties and responsibilities – scheduling drivers to make freight deliveries and collect shipments and packages, communicating with customers about freight details, planning pre-determined routes and accommodating route changes as needed, preparing dispatch documents, maintaining records of dispatched calls, driver routes, and route changes; and keeping track of transportation regulations and laws.
To ensure success in this field, the dispatchers are expected to exhibit extensive experience in dispatching trucks and have the ability to work under pressure. Other crucial skills are – exceptional freight delivery services skills, experience with TMS, proficiency in office software, and the ability to schedule drivers and dispatch drivers to customer locations. While a degree is not mandatory, possessing a transportation or logistics background will be advantageous.
Objective : Obtain a Freight Dispatcher position with a fast-growing, well-established company where I can utilize my Excel Spreadsheet skills to support the company's growth and profitability. A responsible and challenging position that provides for advancement based on performance.
Skills : Customer Service, Data Entry.
Description :
Found loads for my drivers using load boards and different contacts.
Handled contracts between shippers and our company.
Created invoices for my boss to send off to receive payment.
Signed off on all the contracts between brokers and our company.
Demonstrated excellent customer service skills at all times.
Able to learn a lot about the trucking industry.
Made a lot of good contacts all over texas and I gained knowledge of a growing field.
Experience
2-5 Years
Level
Executive
Education
Business Management
Freight Dispatcher Resume
Objective : Working with customers to ensure accurate movement and placement of cars; delivering excellent customer service by identifying customer needs and meeting or exceeding expectations.
Skills : Ten Street, As400.
Description :
Created and modified routes daily to make sure freight shipments arrived promptly.
Dispatched drivers to meet specific deadlines with proper documents as needed.
Able to modify routes efficiently and at a moments notice to fit new pick up and drop off locations into driver's route.
Efficient at dispatching drivers in southern California especially in the south bay area.
Able to quote clients before beginning a shipment based on weight, distance, fuel surcharge and other miscellaneous charges.
Managed multiple freight accounts also entered their balances & other details into a database in preparation for billing to the customer.
Able to multi task with ease around the office.
Experience
2-5 Years
Level
Executive
Education
A.A. In Progress
Freight Dispatcher Resume
Objective : Dedicated and customer service is a driven professional who is motivated to maintain customer service satisfaction and contributes to company success. Ability to establish rapport with customers, staff, and management. Reliable and driven, with strong time management and prioritization ability.
Skills : Strong Customer Service Background, Sales, Marketing Experience, Leadership.
Description :
Prepared manifest and all according paperwork for freight loads.
Dispatched all freight assigned for 12 hour shift.
Oversaw 120-140 freight movements during 12 hour shift Work under extreme pressure to ensure successful and punctual delivery of all freight assigned.
Reworked driver assignments to ensure on time delivery.
Followed all safety and regulatory rules, and over see that drivers are in compliance.
Managed high call volume during shift to update customers and shippers of freight being delivered.
Worked under minimal or no direction from management staff.
Experience
2-5 Years
Level
Junior
Education
A.S. In Criminal Justice
Freight Dispatcher Resume
Objective : Obtain a Freight Dispatcher position as a team-player in a people-oriented organization where I can maximize my customer-service experience that will enable me to use my strong organizational skills, educational background, and ability to work well with others.
Skills : Inventory Management, Customer Service.
Description :
Dispatched and assigned drivers based on backhauls' demands and clients' service requirements.
Able to quickly move to an alternate vendor when business conditions (availability, price, or quality) dictate change.
Built long-standing relationships with new and existing broker/carrier resources Post and manage loads on all industry load boards, Accountable for tracking and tracing all deliveries and resolving service issues and failures.
Responded to daily inquires made by customer/broker in relation to product movement, providing ETAs, or managing delivery appointments.
Performed other related duties and participates in special projects as assigned.
Assisted in the collection and maintenance of customer information; maintain knowledge of customer contractual requirements; receive, commit to, and load detailed customer load information ensuring system integrity.
Provided up-to-date information on all of the company's production yards.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Freight Dispatcher Resume
Objective : Maintaining awareness of the surrounding area and suspicious activity to ensure rail safety, and also Operating locomotive equipment through the use of remote control devices.
Skills : Management Skills, Training Skills, Recruitment, Alzheimer/MR care.
Description :
Worked in a centralized location coordinating and managing the delivery of ground-transported cargo.
Spent part of my days negotiating the best rates with vendors, the most cost-effective delivery options with customers, and the most efficient routes with drivers, all while answering phones when drivers need assistance.
Ability to lift 50 lbs regularly.
Received purchase orders from clients via email, fax, or via telephone, when the load is cover always alerting our clients we have it cover and arranging appointments for loads.
Entered PO's and any detailed information on Software.
Made managerial decisions to ensure all tasks are completed.
Completed monthly assigned safety training.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Freight Dispatcher Resume
Summary : Comprehending color and/or hand signals and systems, and also Reviewing instructions from dispatchers and other transportation employees, and discuss with locomotive engineers.
Skills : Microsoft, Data Entry, Customer Service, Multi Phone Lines.
Description :
Managed drivers to ensure safe expedited service.
Maintained continuous communication with drivers throughout the duration of the deliveries.
Documented records for fuel usage and maintenance reports for the entire fleet.
Answered multi-phone lines, routed drivers to and from their pick-up locations, destination, and in general travel.
Prepared payroll and distributed to employees.
Communicated with companies throughout all transports to update them on the current and pending status information.
Provided a high level of communication with customers via telephone, fax, and email.
Experience
10+ Years
Level
Senior
Education
GED
Freight Dispatcher Resume
Headline : Certified and dependable Class A CDL Driver with an exceptional record of employer satisfaction. Flexible scheduling availability, including nights and weekends. Fully knowledgeable in all safety laws pertaining to vehicle operation.
Coordinated pick-up and deliveries of freight to and from customer sites.
Determined dispersal of dispatch drivers.
Set up schedules of inbound and outbound movement.
Interacted with other terminals regarding problem solving and movement of freight.
Solicited outbound and inbound freight.
Handled special tariffs and claims, dispatching and setting up freight programs.
Provided customer profile and customer relations.
Experience
5-7 Years
Level
Executive
Education
A.S. In Criminal Justice
Freight Dispatcher Resume
Objective : A highly organized employee with extensive logistics experience in various industries including dispatching, communications, management, safety compliance, DOT compliance, as well as a strong familiarity with all matters relating to OHS, HSE, and FMCSA training and procedures.
Skills : Communication Skills, Customer Service.
Description :
Maintained a high rate of on-time performance through in-depth knowledge of customer requirements and shipping operations; optimized productivity by communicating effectively with agents, vendors, and distributors.
Monitored activities of drivers; designed routes for LTL and full trucks loads; combined loads to maximize efficiency, increase profitability, and enhance diver productivity.
Managed daily operations of 150 drivers and GPS tracking of all trucks nationwide.
Multi-tasked between dispatching, file maintenance, call routing, and handling customers.
Managed and tracked up-to-date client schedules for shipment pick-ups and delivery.
Maintained record of mileage, fuel used, and other delivery-related expenses and charged all accounts accordingly with the TRUCK MATE application.
Stationed at client's location to facilitate the deliveries of freight to client's customers.
Experience
0-2 Years
Level
Entry Level
Education
Associate's In Railroad Transportation
Freight Dispatcher Resume
Objective : Desire to obtain employment in the manufacturing/production industry to utilize my skills and knowledge to be a beneficial asset to my employer and co-workers for a successful production.
Skills : Microsoft Office, Customer Service.
Description :
Answered phones and radios to communicate with drivers.
Scheduled drivers to pick up or deliver loads to appropriate customers or vendors.
Logged records and data information pertaining to billing.
Monitored specific driver daily logs for errors or violations and their remaining hours of service and equipment as to its availability.
Used various navigation resources to direct drivers to their destination.
Utilized moderate skills on various office equipment.
Coordinated semi-trucks to load railroad ties and to deliver to our retail customers across America.
Experience
2-5 Years
Level
Executive
Education
GED
Freight Dispatcher Resume
Summary : Experienced Freight Dispatcher with additional background in procurement, logistics, and materials handling with over 17 years combined experience related to the oil & gas service industry.
Skills : Microsoft Office, Multitasking.
Description :
Responsible for keeping records, monitoring driver logs for errors or violations.
Prepared daily work and run schedules for drivers.
Relayed work orders and information to and from work crews, supervisors, field crews using telephones and or two-way radios.
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