Front Desk Assistant Resume Samples

A Front Desk Assistant undertakes all clerical and receptionist duties at the front desk of an organization. Typical job description that are included in the Front Desk Assistant Resume are – keeping and maintaining front desk presentable and equipped, greeting or welcoming guests, answering and addressing complaints or questions, handling phone calls and redirecting them to the concerned department, receiving correspondences and drafting, checking and sorting emails, monitoring office supplies, placing orders, updating office files or records, monitoring office costs and expenditures and making travel arrangements or schedules.

The basic requirements that are anticipated from a Front desk assistant include – proven work experience, familiarity with office machines, proficiency in English, knowledge of basic bookkeeping and office management tools, excellence in MS Office with strong multi-tasking abilities. Even though a High School Diploma is the minimum criteria for this post, possessing additional qualifications will prove to be a great plus.

Front Desk Assistant Resume

Objective : Dependable, responsible and Honest Medical Billing and Coding graduate with an exceptional history of job stability; seeking an opportunity to utilize my training effectively for the advancement in the healthcare industry.

Skills : Excellent communication skills, proficient in using Report Exec, Microsoft Office and SPSS. Also certified in American Heart Association CPR and AED.

Description :

    1. Answered and quickly redirected up to 75 calls per hour.
    2. Ordered and distributed office supplies while adhering to a fixed office budget.
    3. Answered and managed incoming and outgoing calls while recording accurate messages.
    4. Maintained a clean reception area, including lounge and associated areas.
    5. Scheduled appointments for stylists via computerized scheduling system.
    6. Maintained the front desk workstation by keeping it clean and free of personal items.
    7. Handled guest complaints calmly and professionally.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Sociology & Political Science


Student Front Desk Assistant Resume

Objective : I have over 20 years experience in retail management, dental lab, office and factory work. After working in retail and fast food as a young adult I moved into management positions in several retail stores. Taking on a new career in the dental industry I work there for 14 years. I was a model technician but also learned many other aspects of the lab, such as waxing crowns, partials and working in the denture department.

Skills : Microsoft Office Application; Typing, Filing, Telephone Switchboard and Data Entry.

Description :

    1. Trained new assistants in office policies and protocols.
    2. Often specifically requested by faculty and administrators over other office assistants to work on specific tasks or projects from sending weekly e-mail blasts to students to checking over scholarship and fellowship information packets.
    3. Created and implemented a mail merge system in order to send confidential and sensitive emails to the student body.
    4. Assisted the Executive Dean with curriculum planning by researching and organizing information on the requirements for different areas of study.
    5. Handled sensitive, confidential, and private records.
    6. Managed the front desk by taking phone calls and fielding student inquires to the correct administrator or advisor.
    7. Comfortable and adept at using Google Drive to store, edit, and create new documents or files.
    8. Set up appointments for students to meet with their advisors using Google Calendars and Doodle.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor's


Dental Assistant/Front Desk Assistant Resume

Objective : Seek the challenging position of a cosmetologist. A talented cosmetologist with experience in providing beauty services to help people feel/look more attractive. Becoming a member of a full service salon that offers ongoing education and career advancements.

Skills : Coordination & Time Management, Great Judgment and Decision Making, Active Learning/Listening & Critical Thinking, Quality Control - focus on detail, Proficient in Microsoft Office, Ability to work well in a team environment as well as without supervision.

Description :

    1. Take telephone calls and respond to inquiries put forth by callers.
    2. Schedule appointments and ensure that any cancellations or readjustments are taken care of.
    3. Welcome clients as they arrive in the salon and provide them with required information.
    4. provide pricing information by answering questions.
    5. Make follow up calls to clients to remind them of their appointments.
    6. Take and record clients' contact information in the salon database.
    7. Operate the cash register, take payments for services rendered and issue change and receipts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front Desk Assistant Manager Resume

Objective : Friendly and courteous individual who excels in delivering first-rate service in a fast-paced professional environment. I foster positive relationships with guests to promote customer loyalty. I pride myself in meeting and exceeding goals and building relationships with customers, while delivering positive experiences through high quality customer care. As a Front Desk Agent I am skilled in quickly processing hotel reservations at check-in and check-out, an innovative problem solver and a fast learner.

Skills : Customer Ervice Experience, Inbound Call Experience, Cash Handling, Data Entry, Computer Literate, Problem Solving.

Description :

    1. Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
    2. Investigated and resolved customer inquiries in a timely and empathetic manner.
    3. Served as the liaison between customers, management and sales team.
    4. Directed calls to appropriate individuals and departments.
    5. Learned, referenced and applied product knowledge information.
    6. Answered multiple calls per day by addressing customer inquiries, solving problems and providing new product information.
    7. Worked directly with convention services.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Hotel Resturant Management

Front Desk Assistant/Receptionist Resume

Objective : Ambitious college graduate seeking a position as a Nanny. Mature, responsible and committed to providing excellent childcare. With over 8 years' experience caring for children ages 0-12. CPR and First Aid certified.

Skills : Microsoft Office, Scheduling, Expense Reports, Human Resources, Budget Management, Business Development, Editing, Reporting, Relationship Management, Research, Account Management, Customer Service, Data Entry, Document Management, Desktop Publishing, Excel, Event Planning, Inventory Control.

Description :

    1. Provided executive and administrative support to Administrator and Doctors.
    2. Responsible for admitting patients for eye surgery, and processing insurance co-payments and facility fees.
    3. Performed facility management duties with high standard of accuracy and attention to details.
    4. Produced accurate and appropriately formatted operative reports and correspondence for doctors.
    5. Entered all patient demographics accurately into medical software data base system.
    6. Created, monitored and maintained patient charts and extensive numerical filing system.
    7. Handled multiple priorities and ensured timely follow-up on all matters.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front Desk Assistant II Resume

Objective : To obtain a fulfilling long-term position within an organization that I can grow with utilizing my compassionate health care skills.

Skills : Patient Care, Receptionist.

Description :

    1. Travels to patient homes throughout the facility assisting with daily living such as: grooming, bathing, dressing and activities throughout the day.
    2. Maintain and properly clean and sanitize throughout patients home.
    3. Prepare meals and assisting with feeding if necessary.
    4. Transporting patients to appointments, and various stores to shop for groceries, clothing, home goods, running errands and other household requirements.
    5. Distributes medication while keeping track of when medicine was given and taken.
    6. Provide compassionate care keeping patients in a healthy and good state of mind.
    7. Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
    8. Records patient information by making entries in the patient journal; notifying nursing supervisor of changing or unusual conditions.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front Desk Assistant III Resume

Headline : Pursuing a position as a Pharmacy Technician where personal strengths of organization, precision and effective communication are applied. Having the opportunity to exercise excellent customer service in addition to meeting and exceeding job expectations. Being in a workplace of dynamic needs and continuous opportunity for self and team growth.

Skills : CPR certified.

Description :

    1. Provided administrative and customer service support to a busy custom-made clothing business.
    2. Organized and maintained files and records in an automated database.
    3. Managed the office's calendar by scheduling customers and calling to make appointment reminders.
    4. Handled office correspondence, including emails, mail, faxes and phone messages.
    5. Developed an automated customer database and entered contact and purchasing data on each customer, creating an easier and more targeted way to follow-up with clients.
    6. Increased new business by 25% by creating and managing social media (Instagram and Twitter) accounts.
    7. Kept the front reception area in a clean and orderly condition.
    8. Answered general questions on pricing, products, billing and other services.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
High School Diploma

Front desk assistant/Assistant Site Manager Resume

Objective : Customer service skills learned while working at Thiesing Family Chiropractic Center as well as the food industry. Computer skills learned while taking college courses at Columbia State Community College in MS Office. Positive, friendly, professional, and punctual.

Skills : Bilingual Hard worker Excellent customer service skills Can type 45 words in 1 min.

Description :

    1. Answered questions regarding the store and its merchandise.
    2. Greeted customers and ascertained customers' needs.
    3. Helped customers with questions, problems and complaints in person and via telephone.
    4. Stocked shelves and supplies and organized displays.
    5. Verified that all customers received receipts for purchases.
    6. Answered and managed incoming and outgoing calls while recording accurate messages.
    7. Completed data entry, appointment booking.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Front Desk Assistant I Resume

Objective : To obtain an entry-level position in clerical and/or administrative assistance that builds upon and utilizes my collegiate education, professional development training, and relevant skills.

Skills : Over 5 year customer service experience, microsoft word, powerpoint, excel, Learning to speak spanish.

Description :

    1. Handled Money and Credit Cards Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
    2. Answered telephones, direct calls, and take messages.
    3. Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.
    4. Communicated with units, employees, and other individuals to answer questions, disseminate information.
    5. Opened, sorted, and routed incoming mail, and prepare outgoing mail.
    6. Compiled, copied, sorted, and filed records of office activities, and other activities.
    7. Typed, formatted, proofread, and edited correspondence and other documents using computers or typewriters.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Masters Of Science In First

Doctor's Assistant/Front Desk Assistant Resume

Objective : High-energy Guest Service Representative offers exceptional organizational, interpersonal & computer skills. Strong background in all aspects of customer service & support. Accustomed to working in fast-paced environments with success in effectively handling difficult client situations. Focused on promoting customer satisfaction through exceptional service. Courteous & professional with a great sense of humor.

Skills : Financial Analysis.

Description :

    1. Prepared patient rooms prior to their arrival.
    2. Managed incoming and outgoing calls for busy medical office.
    3. Monitored shared email in-boxes and ensured inquiries were addressed.
    4. Organized, updated and maintained over 500 patient charts.
    5. Recorded patients' medical history, vital statistics and test results in medical records.
    6. Directed patient flow during practice hours, minimizing patient wait time.
    7. Escorted patients to examination rooms and prepared them for physician exams.
    8. Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front Desk Assistant II Resume

Headline : Reliable and hardworking Front Desk Assistant with almost ten years in customer service experience. Demonstrated passion for nutrition and serving others. Excellent communication skills, attention to detail, self-motivated and can multi-task efficiently.

Skills : Office Administration, Certified Nursing Assistant,.

Description :

    1. Duties, Accomplishments and Related Skills: Receive and direct telephone calls and relay conversation and pertinent messages to others while maintaining accuracy, clarity and confidentiality.
    2. Perform primary contact and establish rapport with clients, visitors and people going in and out of the institution on a daily basis.
    3. Entertain and answer basic queries made by the clients pertaining to the services provided by the institution, its mission and vision and its rules and regulations.
    4. Create appointment schedules for the clients.
    5. Ensuring the comfort and seeing to the needs of the clients, visitors and people dropping by the institution.
    6. Assess the various needs and purposes of the clients and direct them to the proper sources in order to address their concerns.
    7. Receive, obtain and store pertinent client information and ensure validity, completeness, accuracy and confidentiality of these records.
    8. Maintain records and keep track of the institution's supplies and the purchases made.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
General Education Diploma

Front Desk Assistant/Associate Resume

Headline : Compassionate and capable Behavioral Health Technicanews with experience handling patients with addictionsome and mood disorders. Adept at facilitating communication between doctors and patientsee as well as making recommendations for dietary health. Specializes in young adult and teenage.

Skills : Behavior Monitoring, Medicine Administration, Deep Knowledge Of Patient Behavioral Needs, Keep Detailed And Accurate Records, Great Communication With Patients And Families.

Description :

    1. Provided dynamic customer service to each customer.
    2. Facilitied client services, produced invoices, and recorded payments.
    3. Provided comprehensive administrative support to the company.
    4. Phone reception, Supply ordering and data entry Accomplishments Recognized for improving operational systems, performance, and processes.
    5. Skills Used Outstanding professional offering exceptional office operations support.
    6. Expertise in managing top initiatives and critical projects, effectively support accounting, human resource, and purchasing.
    7. Dedicated professional with personable approach and results- driven focus.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Adminstration

Jr. Front Desk Assistant Resume

Objective : Motivated person with computer knowledge of more than 15 years in computer installation, repair and maintenance. Specializes in Microsoft, Macintosh, Toshiba, Acer, and other computer brands. Self taught Computer Technician experienced in all aspects of hardware, software and operating systems maintenance and repair. Possesses in-depth knowledge of advanced diagnostic techniques. Motivated person with computer knowledge of more than 15 years in computer installation, repair and maintenance.

Skills : Microsoft Office, Filing, Fax, Powerpoint, Office Management, Inventory, Training, Receptionist, Sales, Bookkeeping, Video Editing, Customer Service.

Description :

    1. Followed checklists to verify that all important parts were examined.
    2. Communicated with customers regarding vehicle issues and potential repairs.
    3. Maintained a 90% customer service satisfaction rating.
    4. Contributed to repeat and referral business by using strong customer service and problem solving skills.
    5. Ordered accurate amounts of parts and supplies to maintain necessary inventory.
    6. Maintained the front desk and reception area in a neat and organized fashion.
    7. Dispersed incoming mail to correct recipients throughout the office.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma In General Studies

Front Desk Assistant/Supervisor Resume

Objective : Through my work and military experiences, as well as my college education I have acquired many skills that would help me become a success in your company. I have proficiency with computers including: Microsoft Word, Adobe and PowerPoint as well as familiarity with several other programs. Furthermore, communication and leadership skills as well as a strong work ethic and an eagerness to learn will serve me well in a professional environment.

Skills : Proficient in Microsoft Office Products, Stata, and SPSS. Fluent in French, English and Wolof.

Description :

    1. Responsible for representing the hotel to the guest throughout all stages of the guest's stay.
    2. Determines a guest's reservation status and identifies how long the guest will stay.
    3. Helps guests complete registration cards and then assigns rooms accommodating special requests whenever possible.
    4. Verifies the guest's method of payment and follows established credit-checking procedures.
    5. Places guest and room information in the appropriate front desk racks, and communicates this information to the appropriate hotel personnel.
    6. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.
    7. Maintains guest room key storage, and maintains and supervises access to safe deposit boxes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BA In Progress

Front Desk Assistant Resume

Objective : I am interested in a position to supplement my current occupation's income.

Skills : Customer Service, Sales.

Description :

    1. Answer telephones and direct calls to appropriate staff.
    2. Schedule patient appointments with appropriate physicians to meet patient needs.
    3. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
    4. Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
    5. Receive and route messages or documents, such as laboratory results, to appropriate staff.
    6. Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
    7. Communicate with referring physician offices to obtain proper clinical information needed for patient appointments.
    8. Transmit correspondence or medical records by mail, e-mail, or fax.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Arts In English