Front Of House Manager Resume Samples

A Front of House Manager will oversee the overall operations at a restaurant. Apart from providing an outstanding experience to the guests, these managers disburse a whole of responsibilities that are listed on the Front of House Manager Resume – maintaining the dining room appearance, hiring and training staffs, ensuring high standard customer service, developing a specialised hiring process, managing staff training and scheduling tasks, supervising upkeep of guest areas, monitoring the cleaning and maintenance of guest areas, and planning the shift of employees and staffs.

Even though the job description differs from job to job, the following skills are expected from well-qualified candidates – customer service experience, the point of sales experience, leadership skills, organizational skills, training knowledge, and managerial skills. Most establishments need only a high school diploma or GED; however, higher studies will be given preference.

Front Of House Manager Resume

Headline : Detail-oriented, organized and self-motivated person with more than seven years of managerial experience in the service industry who is looking for a full-time position with an established company.

Skills : Microsoft Office, effective oral and written communication, time-management, decision making, problem-solving, adaptability and flexibility, leadership skills, creativity and teamwork.

Description :

    1. Hired and trained new staff for restaurant opening.
    2. Supervised a great team of professionals in the FOH Increased profits by developing, initiating and managing marketing activities for restaurant group sales.
    3. Implemented innovative programs to increase team loyalty and reduce turnover.
    4. Developed weekly schedules and floor plans for team.
    5. Ordered and received daily deliveries from purveyors.
    6. Provided excellent customer service to restaurant guest.
    7. Educate new hire on vast menu options and ways to increase sales.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Resort Management


Front of House Manager/Bartender Resume

Objective : Dedicated, and detail-oriented part-time student with versatile work experience. Works well under pressure and can handle multiple tasks simultaneously. Strong customer service, computer, and communication skills.

Skills : Customer Service, Management, Microsoft Office.

Description :

    1. Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
    2. Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
    3. Investigate and resolve complaints regarding food quality, service, or accommodations.
    4. Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
    5. Establish standards for personnel performance and customer service.
    6. Manage staff, preparing work schedules and assigning specific duties.
    7. Monitor customer preferences to determine focus of sales efforts.
    8. Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma


Head Bartender/Front Of House Manager Resume

Headline : To Work for a reputable company who is as loyal to me as I will be to them. I am open to changes, advancements, and welcome challenges. I am hard working, ambitious, and always looking for new ways to continue my skills development in the area of business.

Skills : Cake decorator,.

Description :

    1. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
    2. Regularly checked on guests to ensure satisfaction with each food course and beverages.
    3. Managed closing duties, including restocking items and reconciliation of the cash drawer.
    4. Consistently adhered to quality expectations and standards.
    5. Checked in deliveries and signed off on products received.
    6. Maintained neat and attractive bakery food cases.
    7. Promoted and endorsed the company to bring in new business.
    8. Maximized table turns and rotated seating for maximum guest satisfaction.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Real Estate

Front of House Manager/Head Server Resume

Objective : More than 15 years of professional cooking and kitchen management experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of achievement.

Skills : Management, Microsoft Office, Payroll, Scheduling, Multi-Line Phone System, Marketing, Drawer Reconciliation, Customer Relations, Social Media Marketing, POS, Hotschedules, Event Planning, Human Resources, Social Media Management.

Description :

    1. Recruited all front-of-house (FOH) staff within the guidelines of Doc.s Place equal opportunities policy.
    2. Acted as Line Manager to all FOH staff and oversee the FOH operations.
    3. Undertook FOH administrative duties, including the creation and maintenance of staff roles and timesheet records and FOH sales reporting.
    4. Ensured all parties and events was appropriately staffed with Duty Managers and Servers.
    5. Ensured the team was suitably trained in all aspects of customer care and fire evacuation procedures.
    6. Monitored the staff's work performance, timekeeping and general discipline and implement staff dress code.
    7. Encouraged and acted upon customer comments and complaints to improve the restaurants customer care, in conjunction with the General Manager.
    8. Attended weekly staff meetings and occasional HOD meetings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In Culinary Management

Lead Front of House Manager Resume

Objective : Always eager to learn new things in the work place. It is really easy for me to find common ground with the people I work with, as well as customers, so I am easy and fun to get along with.

Skills : Microsoft Applications, Office Administration.

Description :

    1. Establishing a warm, yet elegant and professional dining experience.
    2. Maintaining smooth operations during peak-of-season business in FOH and BOH.
    3. Creating a loyal return-customer base to carry property during off-season.
    4. Catering Coordinator Involved in initial customer contact through development of menus, seating, and steps of service.
    5. Organization of staffing and the series of required additional vendors.
    6. Oversee all areas of event details from set up to clean up.
    7. Bartender Creation of Specialty Martinis panning into what became a Premiere Martini Bar in a high volume resort area.
    8. Servicing both bar guests and service bar for entire restaurant with organization and efficiency.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Associates

Front of House Manager/Bar Supervisor Resume

Objective : Seeking position to continue a career working with the public in an exciting, multi-faceted events environment.

Skills : Customer Service, Point-of-Sale, Microsoft Office, Restaurant Management, HPLC Operation, Western Blotting, SDS-PAGE, Protein Isolation.

Description :

    1. Managed all Front of House services and activities; served as point person for both internal staff, external clients and patrons for all events.
    2. Present at all events, private and public.
    3. Hired, trained, scheduled and responsible for oversight of 70 ushers and bar staff for all events.
    4. Ensure efficient and smooth operation of food and beverage sales, utilizing FOH Assistant to manage inventory and receive delivery of product.
    5. Responsible for accurate cash handling and revenue generated by Bar staff.
    6. Worked to adhere to budget projections for staffing and F&B expenses/revenue.
    7. Investigate, resolve and follow up with customer concerns/issues related to FOH.
    8. Coordinate Front of House (FOH) setup for all events, including Rentals, external client and sponsors events, and meetings set in FOH spaces.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Science In Biochemistry

Front of House Manager/Pastry Sous Chef Resume

Objective : Hard worker, love meeting new people, helping people with their fitness goals, I'm valuable, if i know something is good I'll put my effort into it.

Skills : Inventory Management Front Of House Management.

Description :

    1. Manage a team of front of house staff including scheduling, training, and general supervision.
    2. Oversee that all opening and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained.
    3. Responsible for daily deposits, and the correct operation of the POS systems.
    4. Balancing of all daily and nightly cash drawers and POS.
    5. Inventory and maintenance of par levels for front of house items including the bar.
    6. Providing excellent customer service to guests and excellent leadership to employees.
    7. Enforce and monitor all health, safety, and sanitation standards in their area.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Criminal Justice

Front of House Manager/Banquet Captain Resume

Objective : Seeking a challenging career that utilizes my skills in my area of competence and enriches my knowledge, and gives me a chance to be part of a team that contributes towards the growth of the organization, thereby yielding the twin benefits of job satisfaction and convenient professional growth.

Skills : Storage Management, Retail Management, Account Receivable/Payable, Administrative Assistant.

Description :

    1. Managing the entire staff of the restaurant and coordinating their work.
    2. Responsible for increasing the business of the restaurant Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit.
    3. Coordinating and managing the entire operation of restaurant by scheduling shifts.
    4. Provide customer support by resolving their complaints about service or food quality.
    5. Meeting and greeting customers and organize table reservations.
    6. Recruiting, training and motivating staff.
    7. Maintain high standard quality hygiene, health and safety.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Front of House Manager II Resume

Summary : Aveda trained customer-oriented Esthetician skilled in various types of facials, waxing, make up application and body treatments.

Skills : Project Management, Microsoft Office XP, Word, Outlook,.

Description :

    1. Front of the house manager responsibilities included Carefully interviewed, selected, trained and supervised staff.
    2. Correctly calculated inventory and ordered appropriate supplies.
    3. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
    4. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
    5. Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
    6. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.
    7. Created fun team building activities to engage staff in up-selling to meet revenue targets.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Front of House Manager III Resume

Summary : An industry professional with an expertise in hospitality and retail sales. A problem solver with advanced technical knowledge that excels in challenging solutions. Thoroughly experienced in effectively handling many projects and deadlines simultaneously.

Skills : Microsoft Office, Video editing, Guitar Instruction, Piano Instruction, Writing for Television/Radio, Writing for Web/Social Media, Management, Cooking.

Description :

    1. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
    2. Investigate and resolve complaints regarding food quality, service, or accommodations.
    3. Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
    4. Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
    5. Maintain food and equipment inventories, and keep inventory records.
    6. Establish standards for personnel performance and customer service.
    7. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Business Science

Front of House Manager I Resume

Headline : Effective communicator who quickly masters new roles and technologies to achieve positive results. As well as a front of house manager with a winning attitude and a desire to deliver an exceptional dining experience.

Skills : Customer Service, Crew trainer, Shift leader.

Description :

    1. Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
    2. Scheduled and directed staff in daily work assignments to maximize productivity.
    3. Efficiently resolved problems or concerns to the satisfaction to all parties involved.
    4. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
    5. Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
    6. Exhibited through knowledge of foods; beverage, supervisory duties, service techniques and gust interactions.
    7. Developed and maintained exceptional customer service standards.
    8. Optimized profits be controlling food, beverage and labor costs on a daily basis.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates Arts

Front Of House Manager Resume

Objective : To successfully be hired into a position where I can use the skills that I have developed and learned to make a positive impact in a company where I can make a difference. I want to be in a position where I can learn new things and develop new skills to better myself and my company.

Skills : Microsoft, Powerpoint, Excel.

Description :

    1. Hire and schedule front of house staff.
    2. Professionally respond to customer concerns and complaints.
    3. Ensure smooth and enjoyable dining experience for all guests.
    4. Communicate with customer to promote satisfaction in fast paced, high pressure settings.
    5. Worked my way up the chain of command from busser to host, to server, to bartender, to front of house manager.
    6. Introduced new scheduling policy to ensure smoother service while increasing customer satisfaction.
    7. Skills Used Ability to work both individually and on a team.
    8. Communicated with people both inside the organization and outside of the organization.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Communication Studies