The job summary of a Gallery Host is to respond to arriving and departing in-house guests in an accurate and professional manner. The job duties included on the Gallery Host Resume include the following – responding to telephone and in-person inquiries regarding reservations and other details; ensuring high level of guest satisfaction, facilitating guest departure, regularly checking guest accounts, accepting reservations, maintaining good customer relationship, controlling cash transactions, managing the PBX equipment at the front desk and conducting all other duties as required.
The most sought-after skills for the post include the following – the ability to understand instructions clearly, exemplary customer service skills, strong hand, and finger dexterity to operate calculator and computer systems continuously and knowledge of using multiple phone line systems and cash handling machines. Most of the positions don’t require any formal qualifications.
Summary : Qualification Hands-on training with filling out insurance claim forms with HCPCS, CPT, and ICD-9-CM/ICD-10CM codes. Effective oral and written communication skills.
Greeted and welcomed all hotel guests with a smile.
Accommodated guests' requests Set wake up calls Reviewed account information and charges with guests during check-out.
Collaborated with maintenance, housekeeping and Sales Resolved service-related problems in a timely manner.
Verified that personal and payment information on guest accounts was accurate and complete.
Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
Greeted, registered, assigned rooms to guests and issued keys Answered telephone calls using correct salutations and telephone etiquette.
Verified customers' credit and established how the customer would pay for the accommodation.
Experience
7-10 Years
Level
Management
Education
Diploma
Sr. Gallery Host Resume
Headline : Possess in-depth knowledge of time management and leadership skills. An excellent problem solver. Excellent communication skills due to work experience in the retail and sales industry.
Skills : Microsoft Office.
Description :
Checked FIFO process with Food & Beverage.
Conducted property tours for new hires and clients as necessary to assist the Sales department.
Reviewed group reservations to ensure that they were pre- assigned and keyed.
Initiated boards for Housekeeping in the morning.
Created and honored reservations and check guests in and out.
Served high-quality food and beverages.
Responded to any and all issues regarding guest service.
Experience
5-7 Years
Level
Executive
Education
Associate Of Science
Jr. Gallery Host Resume
Objective : Dedicated and hard-working customer service professional with a proven track record with customer dispute resolution, account receivable, and revenue management. Well versed in both limited and full service class properties with accomplished training in front office, sales, housekeeping, maintenance food and beverage, and security departments.
Skills : Cash Handling, Customer Sercive, Data Entry, Microsoft Word, Call Center.
Description :
Responsible for guest registration and check out processes.
Successfully resolved guest complaints and concerns.
Proven to have good food preparation skills.
Assisted guests with check in and check out processes.
Informed guests of hotel services, features and room amenities.
Experience
2-5 Years
Level
Junior
Education
Liberal Arts
Gallery Host III Resume
Headline : To provide a consistent work performance. Dedicated to be on time and to work as scheduled. Committed to whatever the task may be at hand.
Skills : Customer Service Skills, Microsoft Office, Answering Phones, Cooking skills.
Description :
Ability to service costumers and establish a positive result.
Responded to guests inquiry calls using ability to identify with consumers needs and problems.
Generated a large volume of repeat business from satisfied customers.
Maintained excellent relations through good work ethics and sensitivity to customers overall needs.
Handled irate customers and complaints in a friendly manner.
Dedicated to taking the extra step to provide exceptional service.
Prepared food in large quantities following recipes and menu plans.
Experience
5-7 Years
Level
Executive
Education
Diploma
Gallery Host II Resume
Summary : Very hands-on, happy and joyful person. Most people would call a social butterfly. Enjoy talking and meeting new people, which highly corresponds with sociable nature.
Skills : Must possess basic computer skills including word, excel.
Description :
Greeting guests with a warm smile.
Counting and handling money before, during and after shift.
Preparing food in a timely matter and serving the guest to any request.
Skills Used Ability to multitask by talking on the phone and inputting information into the system.
Managed multiple tasks such as guest check in/out and telephone inquiries.
Maintained the accuracy of guest folios and hotel cash drawer.
Greeted guests and assisted them with checking in and checking out of hotel.
Experience
7-10 Years
Level
Management
Education
Psychology
Gallery Host I Resume
Headline : Emphasis on training and leading others in high-demand situations. Strong leadership capabilities in sales and teamwork. Strong leadership capabilities in customer service.
Skills : Microsoft Office, Microsoft Word, Excel, Powerpoint.
Description :
Greeted, registered, and assigned rooms to guests of hotels or motels.
Verified customers' credit, and establish how the customer will pay for the accommodation.
Contacted housekeeping or maintenance staff when guests report problems.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Posted charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Computed bills, collected payments, and make change for guests.
Provided exceptional and attentive customer service to our guests.
Experience
5-7 Years
Level
Executive
Education
Biology
Associate Gallery Host Resume
Summary : Over 10 years of experience in customer service know this is the field. Have been supervisor and now manager for the last 3 yrs.
Skills : Microsoft word, Management, Customer Service.
Description :
Greeted, registered, and assigned rooms to guests of hotels.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Posted charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Computed bills, collect payments, and make change for guests.
Recorded guest comments or complaints, referring customers to managers as necessary.
Reviewed accounts and charges with guests during the check out process.
Followed the hotel’s rate structures, discounts and sell/upsell strategies.
Experience
7-10 Years
Level
Management
Education
Fine Arts
Gallery Host/Agent Resume
Headline : Motivated Gallery Host specialist with over 5 years retail experience in a fast-paced, team-based environment. Ready and willing to take on any task or problem despite any circumstances.
Skills : Microsoft Office, Opera, Final Draft.
Description :
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientele.
Greeted customers entering the hotel to ascertain what each customer wanted or needed.
Answered department telephone calls within 3 rings, using correct salutations and telephone etiquette.
Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
Computed bills, collected payments and made change for guests.
Waited on multiple customers at the bar and throughout the bar area.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Gallery Host Resume
Summary : Honest, confident, hard-working professional; a person of keen judgment with a record of integrity and dependability. Quality directed team player with a vision of company and customer well prepared to excel in a professional role.
Skills : Industry Knowledge, Possess More Than Three Years Of.
Description :
Greeted, registered, and assigned rooms to guests of the hotel.
Verified customers' credit, and establish payment method.
Make and confirmed external reservations for dinner, entertainment, and transportation.
Computed bills, collected payments, and make change for guests.
Answered hotel phone and handled guest requests and inquiries.
Deposited guests' valuables in hotel safes or safe-deposit boxes.
Performed bookkeeping activities, such as balancing accounts.
Experience
7-10 Years
Level
Consultant
Education
BA In Human Service
Gallery Host Resume
Summary : Dependable, reliable, punctual, adhere to deadlines and timelines Polished customer care professional, creative problem solving skills Analytical, with the ability to consider all factors that may influence outcomes Proven leadership ability with the capacity to serve effectively as a team member.
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