Gate Agent Resume
Objective : To obtain a position in a company where can maximize organizational and customer service skills, in a challenging environment, thus achieving a high degree of work efficiency.
Skills : Customer Service, Microsoft Office.
Description :
- Served in both the ticketing and gate areas at the airport.
- Required for the use of computers, agents are responsible for all aspects of the ticketing process sells.
- Required to operate jet ways to place them in position prior to aircraft arrival also placing the jet bridge on the aircraft.
- Responsible for the lifting, opening, closing, and securing aircraft doors.
- Required the use of computers and to assist customers with seat availability, gate announcements with regard to the boarding process.
- Checked and handled baggage, managing and initiating the boarding process.
- Responsible for managing the check-in process ensuring customers have the proper documentation for travel, properly tagging baggage.
Experience
2-5 Years
Level
Junior
Education
High School
Gate Agent/Representative Resume
Summary : Responsible for providing customers with travel suggestions and information sources, such as guides and directories, and also Answering inquiries regarding information such as schedules, accommodations, procedures, and policies.
Skills : Integration, Visual Studio, SAP, Customer Service.
Description :
- Examined passenger documentation to determine destinations and to assign boarding passes.
- Planned routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
- Answered inquiries regarding information such as schedules, accommodations, procedures, and policies.
- Informed and makes announcements to ensure important information is communicated about their itinerary, flights, and luggage.
- Coordinated with an internal resource to ensure passenger information is processed and the flight is dispatched on time.
- Accepted passenger's luggage and created and affixes bag labels to ensure proper delivery.
- Traced lost, delayed, or misdirected baggage for customers.
Experience
10+ Years
Level
Senior
Education
Information System
Gate Agent II Resume
Headline : Proficient with accounting procedures, enjoy Customers, and have other skills to help enhance your company.
Skills : Customer Service, Marketing.
Description :
- Planned routes, itineraries, and accommodation details, and compute fares and fees for passengers.
- Assembled and issued required documentation, such as tickets, travel insurance policies, and itineraries.
- Communicated with each flight crew and communicate with all branches involved including TSA, maintenance, the local tower, and baggage personnel.
- Informed passengers of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
- Provided boarding or disembarking assistance to passengers needing special assistance.
- Checked baggage and cargo and direct passengers to designated locations for loading.
- Traced lost, delayed, or misdirected baggage for customers.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Gate Agent I Resume
Objective : Experience with successfully managing all aspects of a call center including Sales, implementing, selecting, managing, and training staff within Human Resources.
Skills : Basic office equipment, Technical Skills.
Description :
- Verified names on passenger manifest or separates portions of passenger's ticket and stamps or marks ticket or issues boarding.
- Directed passengers to air-terminal facilities.
- Opened gate or allows passengers to board an airplane.
- Assisted elderly, disabled, or young passengers to board or depart from an airplane, such as moving passengers in wheelchairs.
- Announced flight information, using a public-address system.
- Worked with native saber and quick saber programming, gate agent, ticket counter, jet bridge certification.
- Handled cash and debit transactions Accomplishments making sure customers get on the flight on time.
Experience
2-5 Years
Level
Junior
Education
Diploma
Gate Agent III Resume
Summary : An outstanding student seeking a position where can use great organizational and customer service skills to benefit the organization.
Skills : Communication Skills, Management.
Description :
- Worked closely with travel agents doing seat assignments and ticketing of itineraries.
- Built sales and ticket extensively complex reservations for domestic and international travel using Sabre computer system.
- Checked in passengers their baggage handling monies and completing travel itineraries.
- Worked at the gate under strict time constraints boarding flight and also re-seating, and re-booking canceled flights.
- Controlled agents and proving seats for standby passengers.
- Attended and become a Ground Security Coordinator.
- Programmed taught by the security team at our airline.
Experience
10+ Years
Level
Senior
Education
Cosmetology
Jr. Gate Agent Resume
Objective : Seeking an entry-level job in order to further experience in the human services field. Eager to gain more knowledge through new experiences and apply.
Skills : Typing, Medical and Dental insurance.
Description :
- Determined flight close-out times and completed and verified flight forms.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Announced flight status updates and information about gate changes over the airport's speaker system.
- Processed reservations, coordinated stand-bys, and monitored cabin availability.
- Issued travel and hotel vouchers for passengers on overbooked and canceled flights.
- Disciplined children and recommended other measures to correct behavior.
- Incorporated music and art activities to encourage creativity and expression.
- Escorted children on outings and trips to local parks and zoos.
Experience
2-5 Years
Level
Junior
Education
Human Services
Gate Agent/Executive Resume
Objective : Gate Agents work on airports and are responsible for making sure flight schedules are respected. Gate Agent is responsible for implementing and maintaining a highly secure environment for customers and partners. This includes building, monitoring and maintaining the security infrastructure, such as firewalls, VPNs, and other internet based solutions.
Skills : Accounts Receivable, Critical Thinking.
Description :
- Boarded announcements and posted any schedule changes and cancellations.
- Greeted passengers and scheduled standby passengers on the next available flight.
- Tracked online bookings and generated regular reports of flight activity.
- Answered passenger questions and handled passenger complaints.
- Ensured the safety of all flight crew, airport staff, and passengers.
- Adhered to TSA Homeland Security federal regulations. Qualified International Travel Seal.
- Assisted with passenger check-in Assisted with boarding and disembarkation of inbound/outbound flights Baggage service office.
Experience
2-5 Years
Level
Junior
Education
Nursing
Asst. Gate Agent Resume
Objective : To secure a customer service position in a thriving workforce where education, experience, and character can be a complementary asset.
Skills : Entry-Level, Administrative Assistant, Profile Administrative.
Description :
- Verified names on passenger manifest or separated portion of passenger's ticket or issued a boarding pass to authorize passenger to board an airplane.
- Assisted the elderly, disabled, or young passengers to board or depart from an airplane.
- Announced flight information using a public-address system.
- Responsible for maintaining the safety and security of the ramp at all times.
- Monitored customer safety during boarding and deplaning, assisting customers in a friendly and courteous manner.
- Directed, assisted and parked all arriving and departing aircraft.
- Transferred cargo and luggage to other gates, airlines and to passengers.
Experience
2-5 Years
Level
Junior
Education
Flight Attendant
Lead Gate Agent Resume
Headline : Hardworking Client Services Representative whose wide-ranging background includes an airline's customer service representative. Focused on excellent customer service.
Skills : Event Organization and Planning, Computer Literacy.
Description :
- Issued travel and hotel vouchers for passengers on overbooked and canceled flights.
- Printed itineraries and tickets for an average of passengers.
- Monitored compliance with size limitation guidelines for the carry-on baggage program.
- Responded politely to passenger complaints regarding ticketing and baggage handling.
- Determined flight close-out times and completed and verified flight forms.
- Checked baggage and collected baggage charges.
- Escorted passengers in wheelchairs from the terminal to the aircraft.
- Processed reservations, coordinated standbys, and monitored cabin availability.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Associate Gate agent Resume
Summary : Candidate with proven leadership and organizational skills seeking to apply abilities and experience to a hospitality management, or management supporting role.
Skills : Customer Service, Analytical Skills.
Description :
- Verified names on passenger manifest or separates portions of passenger's ticket and stamps or marks ticket or issues.
- Directed passengers to air-terminal facilities.
- Opened gate or allows passengers to board an airplane.
- Assisted elderly, disabled, or young passengers to board or depart from an airplane, such as moving passengers in wheelchairs.
- Announced flight information, using a public-address system.
- Charged with making sure the flights leave on time.
- Helped passengers get where they need to go.
Experience
10+ Years
Level
Senior
Education
General Studies
Gate agent Resume
Summary : Looking to secure a full-time position where can contribute, organizational skills, along with a goal-oriented work ethic in order to contribute to the growth of the facility.
Skills : Telephone Skills, Sales Skills.
Description :
- Managed all American Eagle Flights at LAX.
- Handled all coordination between pilots, crew, ramp staff, operations staff, and load planners.
- Handled all customer service issues at the gate.
- Helped load and unload passengers on inbound and outbound flights.
- Rebooked passengers on canceled and delayed flights.
- Assisted passengers with ticket/boarding pass issues/reissues Assist elderly, disabled and young persons to board or deplane an aircraft.
- Gave passengers their tickets and loading bags. Make announcements/updates about departures and delays.
Experience
10+ Years
Level
Senior
Education
B.A
