A General Office Worker undertakes a variety of clerical tasks such as typing documents, filling records, and answering telephones. Common duties seen on the General Office Worker Resume include the following – answering and transferring telephone calls or taking messages, sorting and delivering incoming mail and sending outgoing mail; typing, formatting, and editing routine memos and reports; preparing and processing bills and other official documents; and collecting information and performing data entry.
To provide office support, the worker needs the following skills – familiarity with office procedures and basic accounting principles; working knowledge of office devices and processes; fast typing skills; good knowledge of MS Office, and multitasking abilities. A High school diploma or GED is sufficient to enter this field, as much of the job skills are learned through experience.
Summary : Self-motivated and detail-oriented individual who has experience with answering the phone, data entry and snickering of equipment. As a General Office Worker Experience with Excel for creating spreadsheets and quotes, Daily shipping & receiving as necessary.
Skills : Microsoft Office, Sales, Financial Services.
Description :
Used Databases to maintain complex tracking of incoming Correspondence and DHS Files.
Processed File Request Via-email or Government Software. ( EX; NFTS, CIS) Conduct triage process daily-Consisting of reviewing, sorting, refiling, and updating the NFTS database system in a time-sensitive manner.
Managed time and attendance and payroll records for myself through DELTEK Software Recorded all duties and quantity of work performed daily on FOSS software Conduct quarterly file audits, quarterly application count audit reports.
Coordinated the creation, and distribution of written communication and responses on behalf of DHS.
Experienced in handling daily complex incoming correspondence.
Prioritized correspondence in a timely manner to meet deadlines due to correspondence being time-sensitive material.
Experienced in handling daily complex incoming correspondence.
Experience
7-10 Years
Level
Management
Education
High School Diploma
General Office Worker Resume
Objective : To obtain a General Office Worker position in a professional company where I can utilize my strong organizational and analytical skills as well as my ability to evaluate difficult situations to derive positive results.
Skills : Microsoft Office, Customer Service, Administrative.
Description :
Able to assist in all day-to-day functions and operations of the adjudication division.
Trained in Functional area supervisor in daily office and supervisory duties 25 Plan and organize daily contractor operations and employees 26 Training and assisting of fellow associates in daily operations 27 Training of new employees.
Acted in a supervisory capacity for the Denver District Satellite office including to plan, organize, direct and supervise daily contractor operations and employees for the Satellite office.
Assisting in the processing of electronically filed adjustment of status applications.
Processed incoming and outgoing mail and files.
Used of the National File Location System (NFTS).
Processed enrollment applications and entering an array of data and information into the college database.
Experience
0-2 Years
Level
Entry Level
Education
Certificate
General Office Worker Resume
Headline : Seeking a General Office Worker with experience to provide general office help. Includes answering phones and booking appointments, filing, billing insurances, keeping the store clean and organized, and greeting customers.
Skills : MS Office, Management Skills, Communication Skills.
Description :
Volunteered to take on the responsibility of their job duties of incoming and outgoing mail.
Added the incoming/outgoing mail to tasks would give me a greater knowledge of the job and teach me more about the cases we handled in our office.
Immediately got the supervisor involved and created a plan to sort the mail by priority.
Continued to work on the backlog until it was completed 4 days later.
Able to help officers complete their cases sooner, approve/deny pending benefits, assist departments in locating old pending items involving mail, along with having a perfect record of not losing any mail due to the detailed system implemented.
Taught that system to my employees after being promoted and the office has confidence in knowing they will receive their mail in a timely manner.
Obtained confidential clearance in accordance with the Department of Homeland Security guidelines.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
General Office Worker Resume
Headline : Motivated and highly productive General Office Worker professional with a office background. Detail-oriented with strong skills in multi-tasking and efficient management of day-to-day office operations. Adept at building and maintaining effective working relationships with co-workers and clients through outstanding interpersonal skills.
Skills : Clerical, Supervisory, Customer Service.
Description :
Gathered data from local and national databases in a timely manner for incoming mail and produce reports before scheduled deadlines.
Routed incoming mail and files Maintaining file room Initiating checks according to DHS/USCIS policy Preparing certificates for naturalization.
Provided Records Management and Support Services, Program Management, Administrative Support Maintained and updated filing, inventory, mailing.
Organized, alphabetized, and scanned, immigration documents, files, and recorded data for citizenship interviews.
Responded to requests from various departments fulfilling requests and requirements.
Answered phones on-site and direct calls to the appropriate persons.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
General Office Worker Resume
Summary : Hardworking, organized, General Office Worker with a proven background delivering sensible business technology solutions on time and under budget while working as a team member/team leader.
Skills : MS Office, Communication Skills, Management Skills.
Description :
Schedule applicants for oath ceremony, print certificate for naturalization, Quality Control review of certificate.
Logged each certificate that is printed on the logbook.
Pasted the applicant's photograph on each certificate.
Closed ceremony ensuring that all appointment letters are filed in the corresponding file then sent for file retirement.
Mailed out all letters certified, logged them on the denial mail out log on a daily basis.
Checked case status; closeout files and generated weekly reports of mail out.
Reviewed appeal for fee payment and received stamp.
Experience
10+ Years
Level
Senior
Education
High School Diploma
General Office Worker Resume
Summary : Motivated individual with a strong track record of performance in high paced situations. Provide exemplary leadership skills in any team building environment. Excellent communication and interpersonal skills to interact with individuals of all backgrounds.
Skills : Proficient With Analytical Methods Such As: Microsoft Word, Excel, Outlook, And SnagIt.
Description :
Provided clerical support to United States Citizenship and Immigration Services in the Naturalization Department.
Supported CIS adjudication functions of the N-400, Application for Naturalization.
Prescreened files for accuracy and completeness of supporting documentation by Immigration Service Officers.
Conducted security checks in accordance of DHS/USCIS laws and policies.
Researched, collected, correlated, and analyzed on various reports using information systems.
Managed files, databases, and correspondences to update information and maintain data integrity.
Met 24 hour deadlines of closing out cases in C4.
Experience
7-10 Years
Level
Senior
Education
GED
General Office Worker Resume
Objective : To obtain a General Office Worker position that will utilize my experience in customer service representation, marketing skills, sales, accounting and finance abilities.
Skills : Administrative Skills, MS Office, Office Clerk.
Description :
Assisted walk-in applicants at the reception desk with status inquiries regarding their cases.
Completed follow-up requests and inquiries by checking USCIS systems for case status and locations.
Processed and scheduled applicants for naturalization ceremonies which were completed by special mailings manually and with USCIS systems by computer.
Generate certificates of naturalization and finalized processes pertaining to oath ceremony completions.
Attended oath ceremonies.
Entered applicant information into spreadsheets and databases.
Prepared a variety of reports utilizing a number of software applications.
Experience
0-2 Years
Level
Entry Level
Education
Diploma In Office Clerk
General Office Worker Resume
Headline : Results-driven, achievement oriented, and self-directed General Office Worker professional, highly effective diagnosing key issues and solving complex operational problems within multi-agency, mid-tier and rapidly growing, fast-paced enterprise environments.
Skills : MS Office, Customer Service, Multitasking.
Description :
Responsible for performing administrative functions including distributing mail, ordering and stocking supplies, answering phones, and greeting visitors
Assists unit management with clerical tasks in relation to accounting, payroll, receiving, and/or human resources including filing, data entry, record review and maintenance, etc.
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Schedules meetings and handles travel arrangements, expense reports, etc.
Maintain office memos and informational postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office.
Providing support for the processing of forms and applications used in the adjudication process.
Experience
5-7 Years
Level
Executive
Education
Associate Of Arts
General Office Worker Resume
Headline : General Office Worker professional with over six years of clerical, and over three of supervisory contract experience in a government agency while performing complex office duties that require research skills with the ability to resolve issues. Utilizing organizational skills in order to maintain high production standards.
Skills : MS Office, Energetic, Able To Drive And Stand For Long Periods Of Time, Bilingual, Friendly,Detail Oriented, Analytic Thinker, Adaptable, Automate Forms And Processing Systems.
Description :
Provide office/front desk coverage when needed.
Assist with creation of reports, Input data (if applicable)
Follow all department policies and procedures.
Ability to address questions or concerns from faculty, staff, or campus visitors.
Come to work as scheduled by supervisor.
Follow department/office policies and procedures.
Assist with miscellaneous work/projects as instructed.
Contact prospective students, guidance counselors, and others in the effort to recruit history and social studies students.
Experience
5-7 Years
Level
Executive
Education
AAA
General Office Worker Resume
Headline : A detailed-orientated General Office Worker with the ability to successfully manage full life cycles of client meetings and programs. Highly organized with excellent interpersonal and customer service skills, problem solving, thrives under pressure, is an enthusiastic and dedicated employee with UN compromised integrity, strong work ethic.
Skills : MS Office, Office Clerk, Management Skills.
Description :
Scheduled about 200 applicants and attended Oath ceremonies.
Prepared Naturalization Certificates for about 600 naturalization citizens.
Scheduled 500 applicants for interviews and prepared files for IO officers for interviews.
Handled classified files and documents with sensitive information.
Updated applicants' fingerprints and files within the government database.
Performed routine tasks such as sending emails, creating reports, data entry, and filed sensitive documents for safekeeping.
Prepared duty manual for new hires so training and reference check for employees was easier and efficient.
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