Sales and Service Associate Resume Samples

The core job description of a Sales and Service Associate is to sell the products and services of the company and as well assist the customers in providing appropriate service. The job duties that highlight the Sales and Service Associate resume include some or all of the following – identifying the product/service needs of the customer, advising the customer, answering to customer queries, receiving calls in telephone and in person, providing proper after sales support or service, guiding the customer to appropriate department for service and handling all sales and service complaints. A well-drafted resume emphasizes duties such as selling capabilities, problem-solving skills, communication skills, computer competencies, and the ability to deliver exact information, product/service, knowledge and familiarity with the latest market trends. Eligible candidates normally possess a high school diploma with a few years of experience.

Sales and Service Associate Resume

Summary : 7+ years of experience as a Sales and Service Associate who is highly organized and efficient. Extremely capable leader. Proficient in all phases of organizing and coordinating projects, meeting deadlines, and meeting budgets.

Skills : Typing, Data Entry, MS Word/Outlook, Calendar Management, Consultative Selling, Business Development, Sales, And Marketing.

Description :

  • Performing a variety of sales and customer services at a retail window such as maintaining sufficient inventory, selling stamps, stamped paper, other retail products, and services.
  • Using a computerized system, accepting/delivering packages, issuing/cashing foreign and domestic postal money orders; accepting/responding to the customer claims and inquiries, and providing information to the public regarding postal regulations.
  • Providing sales and customer service support by greeting customers and explaining store layout.
  • Determining special interests and referring to sales and promotional programs; offers assistance in product selection; and answers customer inquiries when needed.
  • Providing product and service information to customers, including informing customers regarding special offers; suggestive selling related merchandise; promoting products based on customer needs.
  • Providing additional information regarding product features and services.
  • Handling and processing customer purchases and returns relating to products and services.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
CS

Sales And Service Associate I Resume

Summary : Goal-oriented professional, with over 14 years of sales and management experience as a Sales And Service Associate. Excellent interpersonal communication skills, with proven leadership abilities in supervisory roles Extremely capable of thriving in fast-paced, high-stress environments, Go-getter mentality; consistently exceed monthly sales targets.

Skills : Training And Development, Safety, Sales, Equipment Operation, Budgets, High-level Analytics, Munitions Operation, Microsoft Office, Typing, Time Management, Financial Analysis, And Records Management.

Description :

  • Greeting customers, providing a courteous, professional, and friendly environment.
  • Helping the customer with everyday banking needs, explaining/selling products and services, assisting in balancing accounts.
  • Resolving problems or issues, following up with customers on the status of resolution.
  • Assisting on the teller line when needed- processing transactions, counting cash, balancing drawer.
  • Processing transactions, balancing, replenishment of cash.
  • Ordering cash, balancing, maintaining cash limits, verifying cash.
  • Making sure the appropriate number of employees are scheduled for the tasks needed to be completed, approving timesheets.
  • Auditing employee cashboxes and cash entities (atm, teller cash dispenser, vault).
  • Resolving escalated issues, and increasing or maintaining customer satisfaction.
  • Providing a professional and friendly environment for employees and customers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
FM

Sales and Service Associate (SSA) Resume

Objective : One year of experience as a Sales and Service Associate, I am seeking to obtain a position as a team player with a fast-paced company. I am looking for a new beginning with an organization that is not only challenging but one that I can grow with over my career.

Skills : Microsoft Office, Bilingual, High-Pressure Liquid Chromatography, Gas Chromatography, Wet Chemistry, Retail And Customer Service, And USPS RSS Point Of Sale System.

Description :

  • Providing sales and customer service support and answers customer inquiries when needed.
  • Handles and processes customer purchases and returns relating to products and services and may use a point of sale system. Assists customers with transactions.
  • Maintaining the appearance of the store by setting up, arranging, and replenishing displays and merchandise racks; ensures display and selling areas, workstations, and storage areas are presentable to customers.
  • Conducting product inventories by counting items on hand; attaches and removes security devices; accounts for items on display; and verifies and records sales floor inventory and shrinkage.
  • Brings inventory discrepancies and shrinkage reports to the attention of the appropriate supervisory presence.
  • Distributing primary and secondary schemes of incoming mail by delivery point based on a knowledge of the distribution scheme established for the office, branch or station.
  • Receiving rental payments conducts reference checks and completion of related forms.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS

Sales and Service Associate Resume

Summary : Proactive and decisive Sales and Service Associate motivated to provide excellent customer service to every customer with every transaction. 10 years of career experience in providing customer satisfaction, maintaining skill sets, and leading the training of fellow associates. Excels at communications and problem resolution in versatile environments.

Skills : Maintaining And Exceeding Sales Goals, Managing And Training Agents/brokers In Sales And Marketing, Proficient With Computer And Office Programs, Including Quote Engines And Databases.

Description :

  • Facilitate classroom training, coaching, and mentoring of over 400 new associates.
  • Keep money drawers in order, and record and balance daily transactions.
  • Check mail in order to ensure correct postage and that packages and letters are in proper.
  • Answer questions regarding mail regulations and procedures, postage rates, and post office.
  • Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
  • Provide assistance to the public in complying with federal regulations of postal service and other federal agencies.
  • Respond to complaints regarding mail theft, delivery problems, and lost or damaged Mail, filling out forms and making appropriate referrals for investigation.
Years of Experience
Experience
10+ Years
Experience Level
Level
Management
Education
Education
BS

Sales And Service Associate, I Resume

Objective : Tech-savvy professional with over 3 years experience as a Sales and Service Associate. Proven success in testing technology for user experience and effectiveness. Combines healthcare and technology to create excellent outcomes and client results. Customer service is described as second to none by employers.

Skills : Snag It 10 UAT MMIS ICD-9/ICD-10 Codes, Lotus Notes, WebStrat, Word Claims, Processing Siebel, iLoad, Excel, Medical Terminology, Webex, Customer service, And SharePoint.

Description :

  • Answering over 40 customer requests or inquiries per day concerning services, products, billing, equipment, claims and troubleshoots problems.
  • Ensuring 100% customer satisfaction by recommending products features, promotions, accessories and plans that fit their needs and lifestyles.
  • Maintaining working knowledge of all company products, services, and promotions.
  • Utilizing operational systems to process orders for AT&T products and services; such as collections, payments for wireless service and accessory purchases.
  • Determine charges for services requested, collected deposits or payments, or arranged for billing.
  • Resolving customers service or billing issues by performing activities such as refunding money or adjusting bills.
  • Handled billing questions and provided resolution via manual adjustments.
  • Grew sales portfolio by 129% each year by effective management of sales process from inbound call to booked revenue.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS

Sales And Service Associate I Resume

Summary : 15 years of experience as a Sales and Service Associate is seeking to obtain a position with a well-established company that can positively utilize my professional experience and assists me in my personal and professional growth.

Skills : Inventory Management, Budgeting, Customer Service, Cash Handling, Microsoft Office, Typing 55 WPM, And Personnel Management.

Description :

  • Establish and maintain client and vendor records and import into the company.
  • Acting liaison between clients, vendors, manufacturers, management, and staff to ensure that all client/vendor needs were met.
  • Educate clients and vendors emphasizing produce features based on analysis of clients needs and on technical knowledge of product capabilities and limitations.
  • Prepare and process sales orders, following product from inception to delivery to ensure accurate and expedited service.
  • Prepare estimates, invoices, and process both client and vendor billing requests.
  • Support and service accounts; maximize margin by upselling customers to higher-priced services and products per region revenue-management goals.
  • Appraised customers about the various ways to take advantage of the discount mailing services available.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA

Sales And Service Associate I Resume

Summary : Motivated customer service specialist with over 10 years of retail experience as a Sales and Service Associate in a fast-paced, team-based environment. Highly personable, Professional Leader with a talent for identifying needs and demonstrated an ability to be goal and result oriented.

Skills : Microsoft Office, Typing, Time Management, Financial Analysis, Records Management, Customer Service, Negotiation, Networking, Computer Literate, Legal, Communication, Account Management, Problem Solving, Administrative, Budgeting, Data Entry, Detail Oriented, Training, Writing, Mortgage, Hud Guidelines, Account Management, Administrative Assistant, Budgeting, Public Speaking, Powerpoint, Excel, And Documentation.

Description :

  • Assisted customers in purchasing postal products and service by providing reliable service information to ensure all customer.
  • Balanced, consolidated and reconciled cash drawers daily, preparing funds for bank deposits.
  • Oversaw the financial management duties of the unit, including sales, purchasing, inventory control, reporting, account billing and merchandising.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Served as main liaison between customers, management, and sales associates.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Rendered customer service regarding problems, mail services, regulations, and rates.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Diploma

Sales And Service Associate I Resume

Summary : 14 years of experience as a Sales and Service Associate is looking to obtain a challenging position where I can use my education and my leadership and creative talents to contribute to the organization and community.

Skills : Detail Oriented, Microsoft Office, MS Office, Order Processing, Customer Satisfaction, Punctual, Retail Management, Conflict Resolution, Policy Implementation, And Blueprint Reading.

Description :

  • Weighed packages and determines postage, using scale and parcel post zone book and affixed.
  • Trained employees on teller services and computerized cash register system and achieved.
  • Recorded information, such as value, charges, and destination of insured and COD Packages.
  • Computed cost of merchandise, shipping fees, and other charges and billed customers.
  • Sorted mail according to destination and type, such as returned letters, adjustments, bills, orders and payments.
  • Examined outgoing mail for appearance and sealed envelopes by hand and machine.
  • Review documents and reports to make sure they are within company guidelines before forwarding to the region.
  • Plans and arranges mock audits relating to branch operations for assessments.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA

Sales And Service Associate (SSA) Resume

Objective : 5 years of experience as a Sales and Service Associate is now seeking to acquire a position in an environment where the skills I have can be used and enhanced to fit the needs of the company.

Skills : Microsoft Office, Outlook Email, Calendar Management, Apple IWorks, Visio, Access, Customer Service, Retail Management, And Leadership Development.

Description :

  • Years of experience in assisting the customer with problem-solving, material selection.
  • Years of experience in loading and unloading delivery vehicles using a forklift.
  • Conduct an initial inventory of delivery at customer residence and store.
  • Efficient use of a forklift, reach truck, order picker, electric pallet jack, electric ladder to place the product on the shelf for purchase.
  • Use computer, printer, price scanner, multi-line phone system and intercom for streamlined customer service.
  • Cashier college certified and tool rental contract experience as needed for customer service.
  • Addressed inquiries regarding mail regulations, procedures, rates and post office boxes.
  • Responded to the needs and requests of clients in a professional and expedient manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
L&D

Sales And Service Associate Resume

Headline : 6 years of experience as a Sales and Service Associate who is an accomplished professional with a strong affinity for uncovering client needs through relationship building and financial profiling to add value and expand markets.

Skills : Microsoft Office, Leadership Development, Communication, Supply Chain Management, Team Leader, Team Player, Team Development, And Leadership Training

Description :

  • Consistently meet or exceed sales goals for consumer/commercial loans, residential loans, deposits, investment sales, fee income, and others as set by management.
  • Acquire, retain and expand new and existing customer relationship by providing a positive new account experience.
  • Profiling, assessing customer needs, and recommending and selling appropriate banking products and services.
  • Refer prospects and current customers to other lines of business according to determined segmentation. 
  • Provide quality customer service to all current and prospective customers as measured by bank service standards.
  • Counseled in the proper completion of forms regarding changes of address, theft, or loss of mail.
  • Researched, resolved and documented all customer inquiries related to claims.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Accounting