General Store Manager Resume Samples

Description :

1. Create and maintain a motivating atmosphere amongst all staff in order to drive business and make competitive numbers.
2. Keep staffed accordingly and actively recruits to create a network dialog.
3. Install daily, weekly, and monthly contests in order to maintain a fun environment and increase retention.
4. Keep team members accountable for personal and store goals in order to achieve budget, target, and LY.
5. Create marketing plans in partnership with mall marketing managers in order to increase brand awareness and repeat business.
6. Partners with corporate team and regional managers for product alignment, transfers, and re orders.
7. Responsible for analyzing reports daily in order to analyze the business to highlight strengths and opportunities.
8. Responsible for implementing and executing markdown cadence, floor sets, and semiannual inventories.

Experience

5-7 Years

Level

Management

Education

MBA

Description :

1. Delivered excellent customer service by greeting and assisting each customer.
2. Addressed customer inquiries and resolved complaints.
3. Opened a new store location and assisted in recruiting and training new staff.
4. Stocked and restocked inventory when shipments were received.
5. Reorganized the sales floor to meet company demands.
6. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
7. Completed a series of training sessions to advance from Assistant Manager to Store Manager.
8. Completed weekly schedules according to payroll policies.

Experience

10+ Years

Level

Senior

Education

Computer Graphics

Description :

1. Responsible for all aspects of operations for multiple locations at separate times.
2. Responsible for basic daily operations such as opening and closing procedures, creating cash drawers, balancing money, safe tills, reconciliation of cash drawers, reconciliation and closing out daily sales and banking deposits and change orders.
3. In charge of all interviewing, hiring, training, mentoring, documenting infractions and termination of employees.
4. Responsible for maintaining appropriate inventory, ordering product, creating purchase orders creating purchase orders, receiving deliveries, distribution of product to the sales floor, reconciliation of purchase orders and data entry of product.
5. Working with vendors creating in-store promotions to increase public visibility driving increased sales.
6. Corporate involvement such as speaking at meetings, working charity events for the community, training sessions, corporate trips and mentoring other potential managers.
7. Working on inventory teams conducting multiple store inventories.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Managing a high volume restaurant & improving all controllable costs thereby maximizing financial performance.
2.  Responsible for effectively developing, managing and leading the restaurant team to provide excellent service.
3. Managing 20 employees by organizing schedules, ensuring Health & Safety and also that hygiene procedures & standards are maintained, performing weekly inventories and emphasizing the highest standards of customer service.
4. Experienced in resolving customer complaints and promoting conflict resolution by utilizing strong written and oral communication skills.
5. Acting as main Human Resources contact for the store by recruiting employees, interviewing prospective candidates, hiring and training employees, processing payroll bi-weekly, calculating store's daily sales, and reporting weekly numbers to the home office.
6. Experience managing people and driving business performance.
7. Strong motivational and influential people skills.
8. Experience in all aspects of Human Resource Management including Employee Disciplinary Procedures.

Experience

7-10 Years

Level

Management

Education

BBA

Description :

1. Oversee activities directly related to making products or providing services.
2. Manage staff, preparing work schedules and assigning specific duties.
3. Receive payment by cash, check, credit cards, vouchers, or automatic debits.
4. Issue receipts, refunds, credits, or change due to customers.
5. Assist customers by providing information and resolving their complaints.
6. Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
7. Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
8. Stock shelves, and mark prices on shelves and items.

Experience

5-7 Years

Level

Executive

Education

Diploma

Description :

1. Managed a team of 15 employees Monitored and reported changes in competition such as the entry or departure of competitors and changes in merchandising, pricing and marketing strategies.
2. Tracked and reported all changes in the business environment such as changes in traffic patterns, economic development, large employer openings and closings, and customer buying preferences.
3. Analyzed financial performance of the store to create action plans to improve store performance Developed a customer driven culture that supports outstanding customer service.
4. Developed and maintained a sale focused climate, focusing on suggestive selling and growing guest check averages.
5. Instilled proactive customer support in the store teams via ongoing coaching and training of all team members.
6. Recruited qualified, select, hire and develop effective and engaged Assistant Store Managers and Store Associates.
7. Developed and supported a high energy work climate that embraced a warm family oriented work place.

Experience

2-5 Years

Level

Executive

Education

Business Administration

Description :

1. Provided full range of staffing needs; such as, developed recruiting strategies, and executed hiring plans, completed pre-screening calls, conducted interviews, and promoted the brand to attract top talent.
2. Hands-on management style; able to cover any position.
3. Helped in the hiring, selecting, training, developing and retaining employee.
4. Trained new employees in accordance to proper company policies and procedures.
5. Implemented new company standards and training programs.
6. Developed and coached seasoned employees into mentors to help lead others.
7. Supervised store employees to attain sales goals.

Experience

2-5 Years

Level

Executive

Education

Master's In Public

Description :

1. Lead a team of 180 full- and part-time members, four Assistant Managers, 11 Department Heads and an Auto Service Manager in a high volume, multi-department large box retailer.
2. Recruit, hire and train Assistant Managers and team members.
3. Manage loss prevention, front end operations and human resources along with profit and loss statements, budgeting and salary increases.
4. Engage with corporate buyers and monitor inventory control levels of merchandise.
5. Verify that pricing standards meet local and state requirements.
6. Contract with local vendors for lawn and snow removal services along with other building maintenance needs.
7. Train Assistant Managers on proper evaluation strategies to review team members and write meaningful performance reviews.
8. Oversee inventory controls and drive merchandise sales rates.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Delivered excellent customer service by greeting and assisting each customer.
2. Addressed customer inquiries and resolved complaints.
3. Addressed customer inquiries and resolved complaints.
4. Design and implemented customer satisfaction metrics.
5. Determined staff promotions and demotions, and terminated employees when necessary.
6. Stocked and restocked inventory when shipments were received.
7. Reorganized the sales floor to meet company demands.
8. Trained all new managers on store procedures and policies.

Experience

2-5 Years

Level

Executive

Education

Degree

Description :

1. Achieve financial objectives by preparing an annual budget, scheduling expenditures: analyzing variances: initiating corrective actions.
2. Markets merchandise by studying advertising, sales promotion, and display plans: analyzing operating and financial statements for profitability ratios.
3. Develops managers and associates to meet full potential and makes recommendations for advancement and promotional opportunities.
4. Ensures the safety/security of company assets, customers, and associates through regular store walks, monthly Shrink and Safety Awareness meetings and training of store standards in compliance with company and government safety standards.
5. Perform all Human Resource functions as: recruiting, hiring, onboarding through ATS, training, ADP payroll, Workforce scheduling in accordance to company and government standards.
6. Engage and partner with regional team to resolve store issues and solicit additional training and support.
7. Manage the overall execution of all operations to drive sales results.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Directed daily operations within the store including organizational management, human resources, sales, and merchandising.
2. Managed employee performance, trained, and incentive programs to increase employee productivity.
3. Built solid management team to accommodate rapid development.
4. Supervised management staff, emphasizing sales performance and high standards of store operations.
5. Consistently met and exceeded sales goal and increased overall volume of store from 2 million to a 4.83 million.
6. Actively participated in regional conference calls and sales meetings.
7. Received special invitation to attend all regional meetings and training sessions.
8. Successfully managed a staff of 70- 100 employees including a management staff of 9-10.

Experience

5-7 Years

Level

Senior

Education

Honors

Description :

1. Carefully interviewed, selected, trained, and supervised staff.
2. Interacted positively with customers while promoting services.
3. Clearly and promptly communicated pertinent information to staff, such as large reservations.
4. Correctly calculated inventory and ordered appropriate supplies.
5. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food service.
6. Led and directed team members on effective methods, operations and procedures.
7. Maintained a safe working environment to reduce the risk of injury and accidents.
8. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

Experience

2-5 Years

Level

Junior

Education

Diploma