Global account manager oversees the relationship of the company with its consumers and other businesses. The common duties typically listed in the Global Account Manager Resume include – ensuring that the company is positioned strategically to engage fresh clients, developing and managing key account negotiations; ensuring that the revenue quota is meet on global scale, developing solutions, coordinating other department and employees, managing important global accounts, analyzing account data and reviewing account budgets to improve cost-effectiveness.
Candidates desiring to become a global account manager should possess the excellent interpersonal and analytical skill, they should be able to work under minimal supervision and be proficient in the related computer software technologies. The minimum qualifications expected by the employers include a college degree with relevant work experience.
Summary : Over 20 years of achievement spanning client relationship/account management, communications management, change management, and program/project management for Fortune 500 companies.
Skills : Team Leadership, Accounting.
Description :
Presided over business relationships and sales performance with DuPont, one of CSC's top commercial clients, and W.L.
Engaged senior client officers to understand business needs and translated into technical solutions within the CSC service suite, driving mutual-value sales that produced new company revenue while advancing client goals.
Identified, pursued, and captured new business opportunities, driving growth in account volume, revenue, and profitability.
Developed and delivered successful proposals and demonstrations to win new business, communicating CSC strengths, competitive advantage, and value proposition.
Delivered over $58M in annual revenue through successful account management and business development leadership.
Rescued CSC's strained business relationship with W.L.
Helped clients develop business cases and create enterprise-wide IT solutions to solidify long-term collaborative business relationships.
Experience
10+ Years
Level
Senior
Education
Master Of Business
Sr. Global Account Manager Resume
Headline : Passionate about three things, winning Global Accounts, supporting Global Accounts, and working with different cultures both here in the US and around the world.
Directed the operational and financial success of two global contract security program across 82 sites in 27 countries worth $17 million dollars.
Served as the single point of contact providing direction, training curriculum, and leadership to 80 Branch Managers and 2000 employees globally to ensure compliance and financial objectives were met across Europe, Africa, India, Asia, and the Americas.
Partnered with facilities and procurement stakeholders to ensure KPI and SLA targets were met and/or exceeded.
Developed global key performance indicators, service level agreements, standard operating procedures, global training guidelines, and emergency response protocols for static guarding, badging and Global Security Operations Center (GSOC) teams.
Presented at quarterly and annual business reviews to Dell's Chief Security Officer and Facebook regional leadership.
Partnered with India teams to improve retention and staffing up to 95% from 65% to align with Dell's key performance indicators and SLAs.
Reduced labor costs by $300,000 thru the sale and implementation of $50,000 patrol tour technology for Dell, Inc.
Created a strategic three year plan reducing clients spend by $800k thru the implementation of technology and non-traditional security services for Dell, Inc.
Experience
5-7 Years
Level
Executive
Education
Masters Of Business
Jr. Global Account Manager Resume
Summary : Seasoned professional with more than 24 years of hands on experience in project and account management, leading and assisting financial and telecommunication organizations in managing financial, informational, credit, and operational risks including technical, analytical, and service delivery, with determined interest to secure a long-term stable career path with a recognized leader. Achieved results by strengthening client operations and improving transparency, data integrity, and internal controls.
Skills : Word, Excel, Powerpoint.
Description :
Exposed to Visanet financial management systems utilized to research credit card transactions.
Reviewed and evaluated credit card risk, financial reporting, and accounting transactions processes including controls related to the Visanet network environment.
Managed complex day to day operational support for a set of US and global, high-profile operational processes while maintaining strategic partnerships.
Delivered essential, high-value customer service and ensured expectations were met and exceeded for consumers, businesses and merchants.
Performed as the liaison to identify and resolve processing issues, presented business solutions, managed service change requests and system enhancement implementation to VISA clients.
Managed complex and multiple engagements simultaneously at the executive level while collaborating with cross-functional teams and negotiating service level agreements.
Assured prompt and permanent resolution of issues management by coordinating with Client Services Team to utilize resources and develop in-depth knowledge of customer systems and operations.
Experience
10+ Years
Level
Senior
Education
Marketing
Lead Global Account Manager Resume
Summary : Worked to achieve and maintain a substantial and successful professional and consultative Sales and Sales Management career and experience. Leadership responsibilities have increased with each successive assignment/position.
Skills : Excel, MS Office.
Description :
Grew revenue from $500k to $38M annually, in five years, while delivering $30M in annual customer savings, maintaining status as a preferred & strategic partner.
Lead strategy planning for growth and investments ranging from footprint expansion, technical capability development, and strategic sales campaigns.
Lead development of solutions, proposals, and sales campaigns with presentations across multiple customer levels and functions.
Diversified customer base within the account through partnership development across all Strategic Business Units in operations and engineering.
Expanded services with capability development in Product Cost Reduction, Project Engineering, Environmental Test Mgmt, Technical Writing, Manufacturing Transitions, Product Quality, Aftermarket Logistics, and Supply Chain Management.
Hired and developed the sales team; advanced functional maturity within the sales organization.
Fostered an organizational culture of teamwork, accountability, change championship, and customer focus.
Experience
7-10 Years
Level
Management
Education
MBA
Asst. Global Account Manager Resume
Summary : Highly qualified Global Account Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and excel in the collaborative environment on which your company prides itself.
Skills : Microsoft Office, New Business Development, Problem Solving, Project Management, Management, Sales, Account Management, Customer Service, Computer Skills, Forecasting, Hiring, Inventory Management, Key Account Management, Leadership, Recruiting, Salesforce, Training, Team Building, Team Building.
Description :
Developed marketing strategies to maximize revenue growth and maintain customer satisfaction in the management of three multi-national accounts.
Implemented account strategies through site visits, conference calls, and web seminars to ensure a consistent level of service and support for all account locations.
Conducted senior level (CEO, CFO, CIO, etc.) executive communication meetings to discuss the strategic directions from both the client and Xerox perspective.
Developed potential areas for future partnership opportunities.
Led cross-functional team is responsible for a formal RFP response regarding a sole vendor bid for a potential 5-year contract worth approximately $25M.
Achieved recognition as the #3 Global Account Manager in the United States for revenue growth for 2000.
Managed and influenced internal efforts at all levels and divisions within the company.
Experience
10+ Years
Level
Senior
Education
Master Of Business
Global Account Manager III Resume
Summary : Responsible for Securing significant revenue by cultivating relations and showcasing proficient application knowledge to key decision makers and executive leadership of Fortune 500/1000 level accounts.
Skills : Sales And Marketing Management.
Description :
Rapidly promoted through a series of increasing leadership positions accountable for sales of all voice, video, and data communication products and services to existing global clientele.
Marketed and provided solutions for services including long distance, local access, ISDN, Frame Relay, Private Line, ATM, DSL, 0+, IP VPN, web hosting, call center solutions, and various hardware lines.
Managed a team of four staff tasked with account and new revenue activities.
Facilitated training on customer services and revenue generating strategies.
Interfaced with senior management to communicate reporting of training, performance and achievement levels.
Consistently exceeded revenue goals through consistent and measured daily activity to exceed self imposed quotas.
Maximized customer service levels by promoting and launching new and effective intradepartmental procedures.
Experience
10+ Years
Level
Senior
Education
Business Administration
Global Account Manager II Resume
Summary : Highly qualified Global Account Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.
Skills : SAP, Oracle, Microsoft Office, Excel, Sharepoint, Siebel, Process Improvement, Superior Customer Service.
Description :
Interfaced with customers and internal departments regarding order status, shipping dates, pricing, product availability, expedites and back orders.
Collaborated with Finance and Legal Departments to set up new customers as Business Partners including contract review.
Responsible for a team of global account managers who process sales orders from direct customer contact and channel sales, maintained customer files with sales contracts, prepared price quotations, provided overall administration for sales orders, credits, expedites and returns.
Successfully transitioned all order management functions including trained staff to manage RMAs, order processing, service bookings, export compliance to locations in Plano and Amsterdam.
Created consistency, efficiency and vision by clarifying procedures, authored, managed and updated order management department procedure handbook.
Organized training, equipped and prepared staff, supported and promoted product launches.
Participant of ISO Auditing/Compliance and Sarbanes Oxley Compliance teams.
Experience
10+ Years
Level
Senior
Education
Merchandising
Global Key Account Manager Resume
Summary : Dynamic, results driven visionary and expert in sales and business development for Information Technology and Telecom. Enthusiastic, people-oriented leader and creative relationship builder with a keen ability to understand customer business needs and achieve strategic results.
Skills : Global Sales Management, Global Commodity & Supply Chain Management.
Description :
Managed a global PCB and Mechanical Interconnect commodity team of 15 business and engineering professionals located in Europe, Asia, and the United States.
Developed, implemented, and managed commodity and supply chain strategies to support low cost global manufacturing.
Developed and negotiated corporate supply chain and quality agreements with defined preferred supply base.
Trained Global Purchasing Teams on procurement practices, supply base management, and contract management to support commodity strategy.
Developed preferred supplier review program based on technology, quality, responsiveness, delivery, and cost requirements (TQRDC).
Formally presented supplier reviews and continuous improvement development plans to supplier executive teams in the effort to promote supplier relationships and continuous improvement.
Efforts resulted in a well-defined core supply base which assured availability, generated substantial quarterly cost reductions, continuous quality improvements and reduced cycle time and inventory liability.
Experience
10+ Years
Level
Senior
Education
Business Administration
Asst. Global Account Manager Resume
Summary : Global Account Manager experienced in assimilating complex business requirements, processes, systems, and workflows associated with service delivery and customer care for large enterprises. Extensive experience managing proactive projects by interfacing with customers and key operational stakeholders.
Skills : MS Office 2013-2016, Visio, InfoPath, CRM System, Fluent in both English and German.
Description :
Established personal interface with clients, especially at Senior Level Management and Board Level to maintain and improve BT's place in the market for communications products and services.
Successfully worked with Marriott International with nearly 2,400 operating units in 63 countries and territories.
Defended and grew account base to $25M; increasing product-set and utilizing distributor network topology.
Evaluated and harmonized $1M in new revenues by migrating legacy Marriott infrastructure in Spain to IP.
Won $5M multi-year, multi-product hotel reservations system contract with Marriott Vacation Club International.
Achieved $1M per annum in new business revenue migrating from frame-relay to IP-based networks.
Ensured a high standard of conduct, leadership, and service resulting in customer satisfaction with BT.
Experience
10+ Years
Level
Senior
Education
International Business
Global Account Manager/Supervisor Resume
Summary : Global Account Manager is responsible for developing and executing a strategy to increase global sales by developing and managing relationships with key accounts, partners, and distributors.
Identified, captured and cultivated two Fortune 500 zero-base accounts.
Developed and grew revenue in these accounts in excess of $ 7 million annually.
Directed all segments of the business relationship to ensure company growth objectives while also maintaining customer satisfaction.
Led a cross-functional sales and support team through all phases of the strategic sales process including RFI and RFP response management, contract negotiation and post-sale implementation.
Secured, allocated and managed internal resources and dealer channel as needed to maximize customer value proposition and enhance competitive position.
Developed and nurtured C-level relationships within target and customer accounts.
Regional Color Manager Managed all aspects of the company's product strategy in a three state region.
Trained sales force in all aspects of color and digital marketing including sales process, target market identification, product knowledge and demonstration techniques.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Global Account Manager/Coordinator Resume
Summary : Award winning and dynamic sales and services manager with an outstanding record of consistent and significant revenue growth. Highly skilled at directing start-up and large corporate initiatives in financial services, healthcare/life sciences, telecommunications, energy/utilities, manufacturing and government. Strong ability to conceptualize and implement innovative campaigns to drive market expansion. Actively maintaining ongoing awareness of changes and trends in information technology.
Skills : Microsoft Office, Salesforce.
Description :
Responsible for positioning and selling Sprint's wireless, network IT and converged solutions to designated Fortune 1000 global and national enterprise accounts via strategic planning and prospecting.
Responsible for $50MM of annual global business sales.
Renewed 100% of existing relationships and won 2 new RFP's resulting in adding 15MM annually to the company.
Managed and sold one of the largest MPLS applications to a global company in the Philadelphia market that resulted in adding $4.5MM in annual revenue to the company.
Consistently achieved annual quota attainment over 120% for all products combined.
Solutions Sales Engineer-Bensalem, PA Oversaw territory development and marketing plans to successfully maintain a strong customer base and create fresh business opportunities.
Managed wireless and broadband products through direct and indirect distribution channels in the Philadelphia market.
Responsible for new market account sales of $2MM annually.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Arts
Global Account Manager Resume
Summary : Over twelve years Sales, Business Development, Customer Service, Account Development, and Marketing experience with leading Third-Party Logistics providers, Freight Forwarding, and Freight Carriers. Consistently meeting and exceeding sales quota by identifying, prioritizing, prospecting and securing new accounts both domestically and internationally.
Responsible for providing sales development and prospecting for new accounts and business.
Providing account management by working in conjunction with customer service, operations, and the sales team members.
Worked with the local and Japan based sales teams .By making daily prospecting, cold sales calls, targeting industries, qualifying leads and prospecting for new business.
Taking care of and up selling to my customers in the assigned sales territory to increase revenue and shipment count.
Provided third party logistics products, ocean, air services, customs brokerage services, and international freight solutions to end users and freight resellers -wholesalers.
Utilizing the CRM system to organize, update, keep, and record all customer information.
Worked on CRM system to identify, record, and analyze customer information.
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