Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, greets all customers in a friendly manner immediately upon arrival while maintaining a high degree of professionalism in all communication with other employees and customers.
Skills : Customer Service, Communication.
Description :
- Greeted people and directed them to contacts or service areas.
- Provided basic information to clients and the public.
- Recorded and relayed information.
- Scheduled and confirmed appointments.
- Answered telephone and relayed telephone calls and messages.
- Cut and trimmed hair according to client's instructions or preferences.
- Provided other hair treatments, such as waving, straightening, and tinting, and also provided scalp conditioning massages.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, answers phones in a friendly and efficient manner and handle customer inquiries, comments, and complaints in a professional and courteous manner.
Skills : Multi-tasking, Attention to Detail.
Description :
- Supervised other hair stylists and other staff.
- Analyzed hair and scalp condition and provided basic treatment or advice on beauty care treatments for the scalp and hair.
- Applied bleach, tints, dyes, or rinses to color, frost, or streak hair.
- Suggested hairstyles compatible with clients' physical features or determined styles from clients' instructions and preferences.
- Managed the flow of customers between check-in and the service.
- Maintained cleanliness and sanitation of the front desk and lobby area.
- Informed customers about services.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Hair Salon Receptionist Resume
Summary : As a Hair Salon Receptionist, responsible for managing telephone and email enquiries, appointment bookings and maintaining accurate client records against the computer database.
Skills : Computer Proficiency, Problem-Solving, Professionalism.
Description :
- Updated customer records with contact information.
- Assisted stylists in maintaining salon cleanliness and sanitation.
- Operated the front desk computer and all of its functions.
- Maintained ongoing communication with the salon staff to ensure the correct routing of customers and the correct services were being performed.
- Performed salon assistant tasks such as shampooing clients, helping with laundry, and various salon cleaning.
- Prepared client records and individual clinic lists for therapists according to their diaries and treatments booked.
- Managed the diary and booked treatments and correct rooms for correct treatments.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Hair Salon Receptionist Resume
Summary : As a Hair Salon Receptionist, responsible for arriving and checking out clients according to the booking system and dealing with clients who are late and whom have not attended their appointments.
Skills : Greet customers, Confirming appointments.
Description :
- Helped to promote the business through excellent customer service, initiative, and assisting in marketing projects.
- Took and passed on relevant messages to relevant colleagues.
- Supported team members with additional duties as and when needed.
- Welcomed, gowned customers on arrival, and offered hot and cold beverages.
- Managed phone and email bookings accurately and effectively to maximize stylist time and revenue.
- Ensured gap reduction in the diary.
- Managed stock control and ordering.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, responsible for assisting clients with product purchases, providing product information, and processing sales transactions. Responsible for maintaining an organized inventory of salon products.
Skills : Blow drying, Hair braiding.
Description :
- Kept salon shop floor clean and presentable throughout the salon day.
- Managed social media and marketing.
- Greeted and welcomed customers in a friendly and professional manner.
- Tended to customer needs, inquiries, and complaints.
- Informed hairdressers and beauticians about customer appointments and requirements.
- Managed phone calls, emails, deliveries, and office inventory.
- Processed bookings and cancellations and managed appointment schedules.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, responsible for handling incoming phone calls, answering inquiries, and providing information about salon services and availability. Also take messages and transfer calls to the appropriate salon staff.
Skills : Iron waving/curling, Permanents.
Description :
- Ensured that the reception area was kept clean and professional.
- Assisted with marketing and sales by providing customers with information on promotions and new products and services.
- Performed administrative tasks such as filing, updating records, and logging transactions.
- Answered the telephone and answered queries from prospective or existing clients.
- Advised clients about appointment availability.
- Took appointments and recorded them accurately in the appointment book.
- Handled customer complaints and resolved issues to ensure client satisfaction.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, responsible for greeting customers upon their arrival, answering clients questions about services via phone, email or in person and processing transactions.
Skills : Extensions, Twisting.
Description :
- Advised hairdressers and beauticians about appointments.
- Ensured the salon schedule was optimized, ensuring appointments were given out when available and that the schedule was as full as possible.
- Greeted clients coming into the salon in a professional and friendly manner.
- Offered beverages and made beverages for clients while they waited for their appointments.
- Advised clients of any delays in their appointment time.
- Made calls to rearrange or reschedule appointments when asked to do so by the salon manager.
- Monitored the salon's email inbox and/or social media inboxes and replied to clients.
Experience
0-2 Years
Level
Fresher
Education
High School Diploma
Hair Salon Receptionist Resume
Summary : As a Hair Salon Receptionist, responsible for addressing and resolving any client concerns or complaints in a professional and timely manner. The receptionist ensures customer satisfaction by providing exceptional service and addressing any issues that arise.
Skills : Locking, Relaxing.
Description :
- Posted content and photos on the salon's social media pages.
- Greeted customers, walked them to the best possible beauty station.
- Advised assigned beauticians about customers' arrival and updated them about the services which they wanted.
- Processed cash and credit card transactions and issued receipts.
- Offered drinks and conversed with customers who were sitting in the waiting area of our salon.
- Answered inquiries of clients regarding the beauty services of the salon and scheduled their appointments.
- Maintained a clean and organized front desk and waiting area.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Hair Salon Receptionist Resume
Summary : As a Hair Salon Receptionist, responsible for performing administrative duties such as managing salon emails, updating client databases, filing paperwork, and assisting with other clerical tasks.
Skills : Salon product knowledge, Professional.
Description :
- Notified customers about new offers and services of the salon on a timely basis.
- Provided cross-sell services through brochures and gift vouchers whenever applicable.
- Updated customer records with contact, bill details, appointments, and services provided to them.
- Warmly greeted clients, walked them to the proper beauty station, and informed assigned beauticians of their arrival.
- Booked and confirmed appointments via phone and email.
- Processed transactions (cash and credit cards) and issued receipts.
- Offered beverages and chatted with clients who were in the waiting area.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Hair Salon Receptionist Resume
Objective : As a Hair Salon Receptionist, responsible for providing clients with information about salon services, current promotions, and pricing. Also handles inquiries about different hair and beauty treatments offered.
Skills : Financial transaction, Multitasking.
Description :
- Welcomed walk-ins, answered questions about services, and scheduled appointments based on availability.
- Informed clients about new services and discounts.
- Cross-sold services and products when appropriate (through informative brochures and gift cards).
- Updated client records with contact and billing details, appointments, and services offered.
- Greeted members and/or guests and responded to any inquiries as they entered the Spa.
- Answered phone calls with a positive and energetic demeanor.
- Resolved service issues in a timely, friendly, and efficient manner.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
