A Front Desk Executive is the first point of contact who provides customer service and answers to the queries of the guests who arrive at the hotels, healthcare facility, and educational institutions. A well-written Front Desk Executive Resume mentions the following core duties – keeping the front desk tidy and presentable with all necessary materials, greeting and welcoming guests, answering questions and addressing complaints, receiving all incoming calls and redirecting them or keeping messages, preparing outgoing mail by drafting correspondence, and securing parcels, checking and sorting emails; keeping updated records and costs, and taking up other duties as assigned.
The most sought-after skills include – familiarity with office machines, knowledge of office management and basic bookkeeping, proficiency in English, customer service orientation, strong communication, and people skills, excellent knowledge of MS Office, and multitasking abilities. A high school diploma along with relevant training is needed.
Objective : Responsible for Greeting clients and set a positive office atmosphere, and also Answering the phone, take messages, and redirect calls to appropriate offices.
Skills : Microsoft Office, Management Skills, Multitasking.
Description :
Checked in patients, triaging phone calls, scheduling of appointments and procedures, ICD-10, CPT and HCPCS coding.
Carefully reviewed medical records for accuracy and completion as required by insurance companies.
Strictly followed all federal and state guidelines for release of information.
Wrote clear and detailed clinical phone messages for physicians.
Directed patient flow during practice hours, minimizing patient wait time.
Examined diagnosis codes for accuracy, completeness, specificity and appropriateness according to services rendered.
Acquired insurance authorizations for procedures and tests ordered by the attending physician.
Experience
2-5 Years
Level
Executive
Education
Studied In Art And Art History
Front Desk Executive Resume
Objective : Hardworking, organized, Front Desk Executive professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Knowledge Of Microsoft Office, Typing 55Wpm.
Description :
Prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
Answered phone calls and direct calls to appropriate parties or take messages.
Conducted research, compiled data, and prepared papers for consideration and presentation by executives, committees and boards of directors.
Greeted visitors and determine whether they should be given access to specific individuals.
Read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.
Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
Filed and retrieved corporate documents, records, and reports.
Experience
2-5 Years
Level
Executive
Education
GED
Front Desk Executive Resume
Headline : Seeking a Front Desk Executive position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Microsoft Office Applications, Merchandising', Visual Basic, Art / Design.
Description :
Ensured all calls are answered.
Routed incoming calls to the respective associates Meet and greet the visitors Maintain guest register and staff attendance register Maintaining incoming and outgoing couriers.
Wrote Holiday and New Year cards and send them to the clients.
Supported accounts department with reimbursement requests enabling them to provide timely reimbursements to staff Responsible for maintaining the pleasant outlook of the office lobby.
Opened, sorted, and distributed incoming correspondence, including faxes and email.
Prepared responses to correspondence containing routine inquiries.
Explained a variety of admission forms and policies.
Experience
5-7 Years
Level
Executive
Education
Bachelor Of Science
Front Desk Executive Resume
Summary : Front Desk Executive professional with over 10 years of experience working both front desk and back office environments. Works in both independently and in group settings. Strong interpersonal skills, cultivated by educating patients on scheduling and insurance benefits. Understanding of clinical operations by preparing and assisting with dental procedures.
Skills : Communication Skills, Multitasking, Front desk.
Description :
Obtained and entered demographic, clinical, financial information into the computer system.
Explained and obtained signatures on admission, clinical and financial forms.
Carried out insurance verification, consent, and notification.
Determined expected cost for services being rendered.
Interviewed patients to accurately obtain all opening information required for admission.
Identified all insurance payer sources.
Verified insurance eligibility and obtain insurance notification Prepare admitting and discharge records and forward them to proper departments.
Experience
10+ Years
Level
Senior
Education
Health Information Administration
Front Desk Executive Resume
Summary : Front Desk Executive with 4+ years of experience in providing oversight and ensures accountability of the Event and Food & Beverage Teams, ensuring that the hotel and restaurant/bar/conference operations flow seamlessly, and the entire leadership team is well versed on the various property events and expectations.
Skills : Planning Skills, Communication Skills, Coordinating Skills.
Description :
Assisted clients on all inquiries and provided them with the necessary information Supervising sales activities in the showroom and provided assistance to sales executives Demonstrating products purchased to clients and ensure their satisfaction Informing and liaising with procurement department to ensured adequate and timely availability of goods for continuous and efficient operations.
Provided first-hand information about the company's activities to clients.
Controlled and monitoring the movement of products to and from the showroom.
Ensured that goods and materials are delivered promptly to clients to meet their operational needs.
Liaised with the accounting department for monthly stocktaking.
Escalated unresolved queries to appropriate levels and liaising with and relationship managers to ensure the highest standards of clientele service.
Provided report to management on customer performance within the period and making recommendations on improvement of customer service delivery to provide a competitive advantage.
Experience
7-10 Years
Level
Management
Education
B.A In Economics
Front Desk Executive Resume
Objective : Looking for an opportunity to learn and grow in a customer-oriented and quality-driven position. Embrace the possibilities of helping others. I have participated in several volunteer programs for over six years and exhibit the qualities and enthusiasm necessary to attain success in any field.
Skills : Monitoring Skills, Multitasking, MS Office.
Description :
Answered multi-line telephone.
Verified client's income and employment.
Accounted Payable Duties.
Managed work orders for maintenance calls.
Assisted walk-in clients at the front desk.
Field all phone calls to other managers.
Served as a gatekeeper for all public inquiries.
Experience
2-5 Years
Level
Junior
Education
BS
Front Desk Executive Resume
Summary : Answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. Focused on driving productivity by leveraging strong front office management skills.
Skills : Microsoft Office, Excel, Billingual.
Description :
Drafted meeting agendas, supplied advance materials, and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Designed electronic file systems and maintained electronic and paper files.
Maintained the front desk and reception area in a neat and organized fashion.
Served as a central point of contact for all outside vendors needing to gain access to the building.
Made copies, sent faxes, and handled all incoming and outgoing correspondence.
Posted open positions on company and social.
Experience
7-10 Years
Level
Management
Education
High School Or Equivalent
Front Desk Executive Resume
Summary : Obtain a Front Desk Executive position, within an organization where the skills possessed in team building, can be utilized to their fullest potential. A professional with 2+ years of experience in Customer care, Hotel, and Airline Industry Ability to handle difficult situations and resolve conflicts in a timely manner Effectively train, supervise, and motivate staff as required.
Consulted with members and non-member about their project development.
Took equipment reservations and class seat reservations.
Handled issues with member and non-member accounts.
Processed invoices and regular transactions via Quickbooks.
Helped to set up and run member and non-member events.
Maintained an up to date record of vacancies, reservations, and assignments.
Experience
7-10 Years
Level
Management
Education
Associates In General Education
Front Desk Executive Resume
Objective : Responsible for Providing supervisory direction to the Front Desk, Executive Housekeeper, FB Manager, and Conference/Event team, ensuring all team members understand the expectations of their roles and are adequately trained to perform at exceptional levels.
Multitasked by communicating with clients face-to-face while also managing a multi-line phone system.
Collected and processed payments including but not limited to personal checks, credit cards, and cash, ensuring proper change is returned with a copy of the client's invoice.
Scanned, copied, and manually entered data from documents into client records, keeping patient history up to date and records in their appropriate alphanumeric order.
Scheduled appointments according to priority, emergency basis.
Assisted veterinarians and technicians with exams, surgeries, and reading of diagnostic samples.
Handled phone and hotel guest reservations and coordinates with the reservation center.
Ensured that guest identification and booking or reservation details are accurate and valid before assigning them to their rooms.
Experience
2-5 Years
Level
Junior
Education
BS In Psychology
Front Desk Executive Resume
Objective : Front Desk Executive with over five years of experience in efficient hotel front desk operations. Consistently delivering the first-class service and fostering relationships with guests to promote customer service satisfaction and loyalty. Adept at balancing multiple tasks with a strong work ethic in a friendly, courteous demeanor.
Skills : Point Of Sale Cash Register Systems, PBX Phone Systems, Employee Scheduling Software, Windows, Printers, Scanners, Inventory Systems, MS Office QuickBooks Pro, Peach Tree, Adobe, Cobalt, Oracle Database.
Description :
Ensured all administrative duties (as detailed above) are fully executed with exceptional attention to detail, efficiency, and within deadlines.
Represented Ms Vale Saber with a high level of professionalism, friendliness, positivity, and customer service in every interaction (internal and external), to develop genuine relationships and inspiring trust in the organization.
Maximized sales opportunities by closing deals over the phone and identifying areas of opportunities.
Leveraged Microsoft Office programs, HubSpot, Asana, and other technology to accomplish tasks, with a strong willingness to learn new software and workflows if needed.
Followed applicable processes and procedures as well as write and maintain processes for their own responsibilities.
Collaborated with other team members while working under pressure.
Desired for continuous improvement and eagerness for learning new skills (often self-taught).
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