Hospitality Manager Resume Samples

Hospitality manager working for lodging and restaurants setting focus on providing excellent hospitality service and also oversee the day-to-day operations of the related facilities. The major job description of these managers’ falls nothing short of the following – coordinating activities of the staff, hiring qualified personnel, organizing and evaluating staff, ensuring supplies and equipment, handling customer complaints, assisting in pricing products, taking charge of budgeting and monitoring expenses, maintaining records, enforcing and sticking to quality standards and regulations.

The minimum skills expected from hospitality managers are – customer service experience, understanding of hospitality procedures, knowledge of quality standards, proficiency in MS Office and related software, outstanding communication and leadership skills. Education requirements may vary based on the type of establishment, but most of the eligible Hospitality Manager Resume make a display of a degree in the field of hospitality management to the least.

 

Hospitality Manager Resume

Summary : Customer oriented, fast-learning, motivated individual seeks intriguing position with growth potential to make significant contributions that will lead to company profitability and personal career growth. Consistently rewarded for hard work with promotions and increased responsibility. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.

Skills : Microsoft Office.

Description :

    1. Accountable for creating, fostering, .managing, and effecting positive employee relations.
    2. Reported to DM with the responsibility of progress of trainee strength and weakness reports.
    3. Strong leader who is motivated, dependable and possess excellent customer service skills.
    4. Maintained fast, accurate service, positive guest relations and ensuring products are consistent with company quality standards.
    5. Ensure that assigned market maintains a work environment that is conducive to employee self-representation.
    6. Accountable for identifying training needs and partnering with appropriate HR resources to find solutions to training Provided leadership, direction, coaching, feedback, discipline to and through subordinate team members.
    7. Evaluated information to determine compliance with standards, laws, and regulations.
    8. Worked one on one with a diverse group of individuals leading to their success as new managers within the company.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Master's In Strategic


Beverage Hospitality Manager Resume

Headline : Legal Assistant with excellent office management skills, sound judgement and decision making abilities. Utilizes exceptional interpersonal and organizational skills to manage the company's needs in a proactive and professional manner. Detail oriented with excellent research, Investigative, and reporting skills with the demonstrated ability and working knowledge of legal terminology, general law, and law proceedings.

Skills : Bilingual, Research, Management, Data Entry, Communication, Data Entry, Trial Experience, Microsoft Office, Reporting, Documentation, Administrative Support.

Description :

    1. Placed in charge of management training program, trained 15 employees to assist with new employee training program, participated in four store openings.
    2. Scheduled, assigned, and directed staff for daily work assignments in order to maximize productivity while maintaining compliance with food and safety procedures.
    3. Managed accounts payable and accounts receivable.
    4. Receive, sort, and distribute mail, messages, documents, and other deliveries.
    5. Continually monitored restaurant, and inquired about guest satisfaction; made changes in operation conditions that would improve efficiencies in quality and service standards in order to meet customer satisfaction consistently.
    6. Comply with all policies, operating procedures, legal requirements, and verbal and written directives.
    7. Participate in staff development training programs to improve job performance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Paralegal Studies


Hospitality Manager II Resume

Objective : To obtain a position which will challenge and enhance my management experience, while working to identify the demand for and types of programs needed to ensure a wide variety of opportunities for people of all ages, abilities, and county residence. To provide facilities that are both clean and safe for recreational needs that insures a balance of fitness, fun, and family time.

Skills : Customer Service, Management, Scheduling.

Description :

    1. Developed departmental goals, objectives, standards of performance, policies, and procedures.
    2. Collaborated with inter-departmental teams to make necessary improvements and satisfy resident needs.
    3. Assisted in organizing special events throughout the community.
    4. Encouraged creative thinking, problem-solving, and empowerment as part of the facility management group to improve morale and teamwork.
    5. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
    6. Led and directed team members on effective methods, operations and procedures.
    7. Prepared for and executed new menu implementations.
    8. Led the facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Expires

Hospitality Manager III Resume

Objective : A dedicated leader with excellent soft skills which enables me to build great teams. Self motivated to exceed expectations in operational standard and financial goals. Adept in sales building through daily execution, educating teams and strategic marketing. Passionate recruiting of the best people for my teams and partnering in their growth. Skilled in problem solving, identifying root causes and mentoring opportunities.

Skills : Catering.

Description :

    1. Acted as lead liaison to the General Manager and Director of Hospitality by providing key insight into events.
    2. Organized and managed all event details including location, decor, catering, entertainment, equipment and promotional material.
    3. Assisted with preparing budgets and provided periodic progress reports to management for each event project Maintained an understanding of the event budget and worked to ensure cost-efficiency.
    4. Prepared weekly operations notes and managed table inventory through advanced knowledge of Open Table.
    5. Prepared contracts, BEOs, run of shows, and invoices for events.
    6. Maintained relationships with surrounding hotels, residential and office buildings.
    7. Managed Databases: net income, gross income, lost business, master contact list.
    8. Handled extensive traffic and high-pressure responsibilities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Marketing Communications

Hospitality Manager I Resume

Objective : Guest satisfaction is very important to me whether, receive the upmost customer service available. Nine times out ten, Keep your employees happy, then your customers will be as well. To work with a company that is about family and family values, and understands the balance between the two.

Skills : Spanish, Catalan, Microsoft, Quicken.

Description :

    1. Guest Satisfaction Store operations Cashier audits Cash management Quality control Food production Opening and closing duties Staff Management Inventory Truck orders.
    2. Carefully interviewed, selected, trained and supervised staff.
    3. Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
    4. Interacted positively with customers while promoting hotel facilities and services.
    5. Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
    6. Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
    7. Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
    8. Correctly calculated inventory and ordered appropriate supplies.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Hospitality Manager/Security Manager Resume

Summary : Offer exceptional customer service with an approachable and friendly demeanor, as well as provide a unique combination of efficiency and encouragement to each member of the staff.

Skills : Proficient in Microsoft Office.

Description :

    1. Hire, train, and supervise food and beverage service staff.
    2. Assist with preparing and serving food and beverages.
    3. Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
    4. Inspect dining and serving areas to ensure cleanliness and proper setup.
    5. Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
    6. Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
    7. Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
    8. Prepare cash receipts after establishments close, and make bank deposits.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing

Hospitality Manager/General Manager Resume

Objective : Enhancing the skills necessary to succeed in management by performing all job duties, maintaining budget records as well as budget planning, organizing records of employees, and devising plans in order to accommodate the business's sales and services.

Skills : Microsoft Word, Team Building, Team Building, Receptionist, Administrative Support, Creative Problem Solving.

Description :

    1. Inspired and motivated of the bar presenting a compelling vision and direction.
    2. Facilitated Cascaded communication across the store organization and acts as Liason to field leadership.
    3. Evaluated stores sales and payroll goes on a daily basis using key businesses reports and payroll tools.
    4. Assess the affective Ness of the management of action plans to improve key performance indicators to maximize business opportunities.
    5. Lead and inspired customer centric culture by recognizing and rewarding team.
    6. Creative shortage action plan in partnership with the management team to minimize loss and achieve shrinkage goal.
    7. Trained and developed succession plans for over 50 entry level employees.
    8. Assisted in coordinated various human resources projects as appropriate.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Psychology

Hospitality Manager Resume

Headline : Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Human Resources Skills, Training, Scheduling.

Description :

    1. Managed different areas of restaurant operations such as customer relations, vendors' relations and inventory control.
    2. Specialized in training and motivating new staff regarding their work and responsibilities.
    3. Controlled the overall cash flow on a daily basis to meet the weekly expenditures.
    4. Maintained accounting books regarding employee payroll and sales summaries of the restaurant.
    5. Helped in promoting business through social interaction in community events.
    6. Estimated the daily food consumption and placed orders with suppliers accordingly - Ordered utensils and contacted merchants regarding their supplies on a regular interval.
    7. Hired staff for various departments according to skills required.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business Administration

Hospitality Manager/Assistant Manager Resume

Headline : Enthusiastic business major with excellent communication skills and strong motivation to succeed.

Skills : Microsoft office, POS, Multi-Line Phone System, Social Media Marketing, Retail Sales, Retail Management, Advertising, Administrative Assistant.

Description :

    1. Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
    2. Investigate and resolve complaints regarding food quality, service, or accommodations.
    3. Maintain food and equipment inventories, and keep inventory records.
    4. Establish standards for personnel performance and customer service.
    5. Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
    6. Review work procedures and operational problems to determine ways to improve service, performance, or safety.
    7. Monitor employee and patron activities to ensure liquor regulations are obeyed.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science

Hospitality Manager I Resume

Objective : Experience in providing exemplary effort towards all projects and leadership for colleagues. Capable and seasoned in customer-service environments with a focus on maintaining consistent proficiency in all facets of the work environment.

Skills : Inventory management, payroll and time keeping.

Description :

    1. Under the guidance of the Director of Dining Services, is responsible for overall service in the dining room.
    2. Hires and trains all wait staff positions as well as audit wait staff performance.
    3. Print all daily menus and handles the changes in the POS system.
    4. Conducts Showtime, pre-service meeting, reviewing menu options.
    5. Conducts meal rounding in the dining rooms, conversing with residents and guests.
    6. Inspects all tables in the dining rooms prior to meal time and performs the necessary check out of all service staff.
    7. Conducts quarterly safety and sanitation audit.
    8. Maintains excellent relations with residents, board members, Client and all community departments.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor Of Arts

Hospitality Manager (Volunteer) Resume

Summary : Managed or owned my own business most of my entire life. Looking for long term employment where my skills and personality can be used in a polite and professional manner.

Skills : Computer Literate.

Description :

    1. Responsible for handling store money, opening & closing balances, server & bartender checkouts.
    2. Direct supervisor for ten hosts, and thirty servers.
    3. Handled guest issues, discounted food according to procedure, made sure that guests left happy.
    4. Oversaw transition to Friday's Service Style, an innovative approach to giving guests a great experience.
    5. Wrote strategic schedules for servers and hosts, making sure every shift was setup for success.
    6. Took disciplinary action with all staff when needed, including written documentation and termination when needed.
    7. Performed line checks & oversaw equipment repairs to maintain food safety.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
M.A. In Management

Hospitality Manager Resume

Summary : Highly qualified Hospitality Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Management, Organizational Skills, Typing, Office Administration.

Description :

    1. Correctly calculated inventory and ordered appropriate supplies.
    2. Carefully interviewed, selected, trained and supervised staff.
    3. Actively participated in ongoing customer service programs to build sales and rapport in the community.
    4. Prepared for and executed new menu implementations.
    5. Maintained a safe working and guest environment to reduce the risk of injury and accidents.
    6. Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
    7. Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Culinary Arts