Assistant Manager Resume Samples

Assistant managers help the manager in keeping the company running smoothly by taking up some managerial and administrative tasks. Assistant manager responsibilities include hiring and training employees, overseeing employee performance, assisting in planning and implementation of strategies, coordinating customer service operations, tracking weekly progress, monitoring and maintaining inventories, supervising and motivating staff, suggesting training programs, handling customer queries, researching new products and analyzing customer behavior.

To become a successful manager, candidates should work and gain experience by taking up the assistant manager role, the ladder to success lies in the following skills and qualities – solid knowledge of recruiting and evaluation techniques, familiarity with customer service principles and financial management concepts, proficiency in MS Office and other related software and strong leadership abilities. The strongest Assistant Manager Resume mentions a degree in business administration arena.

Assistant Manager In Training Resume

Headline : Accomplished Assistant Store Manager with 5 years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management. Experience in retail customer service. Focused on exceeding sales goals and gaining a large customer base. To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest.

Skills : Trusted Key Holder, Client Development, Creative Problem Solver, Networking, Exceptional Communication, Goal-oriented, Quick Learner, Positive And Friendly, Strong Client Relations, Cash Handling And Management

Description :

  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.
  • Interacted positively with customers while promoting hotel facilities and services.
  • Organized special events in the restaurant, including receptions, promotions, and corporate luncheons.
  • Carefully developed a lucrative annual food and beverage marketing plan and a strict budget to maximize profits.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Strategically developed effective marketing plans to increase sales and profits while managing costs.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School


Assistant Manager/Sales Associate Resume

Headline : Assistant Manager seeking a full-time Management position with a dynamic, diverse company that will employ my knowledge, experience, and leadership abilities, affording me the opportunity to contribute to the overall success of the organization. Mature decision-maker who communicates effectively and performs positively in stressful situations. Exceptional follow through abilities and detail oriented, able to plan and oversee projects from concept to end state.

Skills : Highly Competitive, Exceptional Time Management, Customer Service, Excellent Work Ethic, Self-motivated, Team Building Expertise

Description :

  • Responsible for promoting ideas and link them to the business needs and benefits of the store.
  • Driving the financial performance of assigned areas by ensuring that sales and profit goals are achieved and implement plans to correct any deficiencies.
  • Responsible for driving sales by ensuring effective merchandising is being practiced in assigned areas.
  • Building trust and cooperative relationships with others inside and outside of the organization.
  • Effectively communicating clear, up-to-date information on business plans and priorities.
  • Providing specific, honest, accurate, and timely feedback on associate performance.
  • Assigning task to associates that fit their skill level and maximize team performance.
  • Recruiting and hiring associates needed to meet store and business need requirements.
  • Demonstrating creativity and strength in the face of change, obstacles, and adversity.
  • Adapting to competing demands and shifting priorities within merchandising.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS


Assistant Manager Of Operations Resume

Objective : Assistant Manager of Operations with 2 years of experience focused on exceeding sales goals. Enthusiastic, outgoing sales associate proficient at building positive relationships with new and existing customers by offering superior customer service. Skills: Fast Learner, Computer Literate, Bilingual In Spanish And English, Consistently Meets Sales Goals, Emotionally Supportive, Merchandising, People-oriented, Skilled Problem Solver, Self-sufficient, Employee Relations, Friendly And Likeable

Skills : Dependable, Active Listening, Self-motivated, Customer-oriented, Active Listening, Motivated, Team Player, Natural Leader

Description :

  • Performed various financial activities such as cash handling, deposit preparation, and payroll.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA

Assistant Manager (Customer Service) Resume

Objective : Talented Assistant Manager focused on process improvement and on-time project delivery. Budgeting and forecasting specialist, with advanced knowledge of all Microsoft software. To work for a progressive organization in a highly motivating and challenging environment that provides the best opportunities to grow and utilize my potential to the fullest.

Skills : Radiant Enterprise, Microsoft Word, Leadership Development, Management, Cooking, Shift Leader, Training, Receiving, Customer Service

Description :

  • Managed and directed a crew of 2-4 employees to ensure that the restaurant is run to company standards.
  • Assisted the cashiers in making sure that the ordered items, go out in an efficient manner.
  • Took inventory of food and supplies and ordering food, beverages, and supplies as needed.
  • Worked closely with the GM and the RGM to go over sales and sales plans for the coming period.
  • Inspected the kitchen and dining area for cleanliness, organization, and adherence to restaurant codes.
  • Handled customer complaints that could not be resolved by the cashiers.
  • Specified food portions and courses, production and time sequences, and workstation and equipment arrangements.
  • Controlled inventories of food, equipment, small ware, and liquor, and report shortages to designated personnel.
  • Trained workers in food preparation, and in service, sanitation, and safety procedures.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School

Assistant Manager Resume

Headline : Retail management leader with successful experience in big box and specialty store environments. Outstanding skills in store operations, sales development, merchandising and customer service. Excellent interpersonal skills with a focus on outstanding customer service and developing knowledgeable, productive teams. Enthusiastic approach to developing sales and profits through outstanding merchandising strategies, loss control, and executing operational programs.

Skills : Customer Service, Filing, Microsoft Office, Problem Resolution, Appointment Scheduling, Faxing/scanning, Payroll, Organizational

Description :

  • Helped increase store profitability through customer relationship development, community involvement, and marketing campaigns.
  • Accurately determined loan values based off of a comprehensive vehicle appraisal.
  • Successfully managed customer accounts helped ensure that payments were made in a timely manner, and collected on past due accounts by contacting customers by telephone.
  • Made daily bank deposits, accepted the customer payments, processed vehicle liens and comply with the company policies and procedures as well as applicable local, state and federal laws and regulations.
  • Maintained customer transaction information on the point of sale system.
  • Demonstrated knowledge of all relevant company policies and procedures and state and federal laws and requirements (Compliance, HR, Legal, Operations).
  • Assisted upper management in recruiting new employees and trained other managers to create an environment in which we would retain staff.
  • Managed staff to keep them in compliance with corporate, state, and federal human resource laws.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates

Assistant Manager Resume

Objective : Assistant Manager offering versatile office management skills and proficiency in Microsoft Office Programs. Strong planner with innovated problem-solving skills who readily adapts to change. Works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Pro-active in recognizing and implementing potential improvements in any working environment.

Skills : Ms Word, MS Office, MS Excel, Inventory, Kronos, Outlook, Power Point, Booker, Opera, SpaSoft

Description :

  • Responsibilities included maintaining the overall health of the business through budget, profit and loss reports and minimizing expenses.
  • Identified and reported unacceptable work performance and disciplinary problems to the Store Manager.
  • Guaranteed customer satisfaction, oversew payroll expense and increased store sales through promotional displays, attractive merchandising and vendor agreements.
  • Monitored receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Immediately supervised nine supervisors and oversee 45-50 associates during total store operations.
  • Led associates through effective communication, motivation, hands-on training, performance feedback, and coaching.
  • Responsible for greeting customers entering the establishment and over the phone.
  • Responsible for inputting new inventory in the system and preparing them for rental.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS

Assistant Manager Resume

Objective : Dedicated Assistant Manager motivated to maintain customer satisfaction and contribute to company success. Skilled with 4+ years in retail sales. Core Strengths include Floor set design and visual displays. Excellent time management skills, Large cash/check deposits, Meticulous attention to detail, Training development, Markdown/promotional procedures, Customer-focused, Inventory control, Cash flow management, Skilled multi-tasker, Customer service, Invoice processing, Adherence to high customer service standards, Credit card processing.

Skills : Microsoft, Excel, Word, Office Management, Yardi, Entrata, Onesite, Bluemoon, Powerpoint

Description :

  • Provided leadership and direction to associates as appropriate to include utilization of daily planner and index cards.
  • Assisted with all store functions including scheduling, ordering, freight processing, and all day-to-day store activities as directed.
  • Created and maintained a cohesive and productive work environment ensuring timeliness and efficiency of the staff.
  • Responsible for scheduling and developing a team of 5-8 employees regularly.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Utilized the company reports to analyze sales, gross profit, and inventory activity.
  • Maintained business relationships with enterprise commercial account holders.
  • Worked with management to develop and implement actions that leverage company assets to increase profitability.
  • Conducted in-store training sessions which resulted in educating employees on products and company policy.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS

Assistant Manager Resume

Headline : Performance-driven, and highly accomplished professional, with comprehensive years of leadership experience in banking and retail sales and operations, strategy, business support services, branch development, as well as business standards and practices, offering outstanding leadership, delivery, and communication capabilities within fast-paced environments. Background includes planning and executing strategic business transformation as well as retail operations process and performance improvements.

Skills : Management Experience, Extensive Customer Service Experience, Strong Multi Tasking, essential Time Management, Microsoft Excel, Outlook, Word, Spreadsheet, MLS Website, ADP Payroll

Description :

  • Serving as an Assistant Branch Manager of a top performing in-store branch.
  • Training, mentoring and directing branch staff to provide top-level customer service while exceeding all sales metrics.
  • Ensuring productivity and profitability of branch revenues, sales, customer satisfaction, staffing while reducing operating costs.
  • Performing cold calling to potential small business customers, building and maintaining working relationships with existing small business customers.
  • Resourcefully establishing innovative methods to meet and exceed sales goals.
  • Ensuring compliance of operating branch with bank policies and procedures.
  • Working collaboratively and referring substantial amounts of business to four outside partners, specifically the business development officer, investment representative, merchant services, and insurance representative.
  • Demonstrated the ability to fill in at a moment's notice, quickly mastering new systems, processes, and workflows.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA

Lead Assistant Manager Resume

Summary : Extremely motivated, energetic and hardworking Assistant Manager, seeking a position in the automotive industry. Highly skilled in automotive repair as well as auto detailing for car dealerships with a strong desire to advance into automotive assembly and parts manufacturing. Very reliable and productive, with the ability to deliver the highest quality work as well as excellent customer satisfaction. Safety oriented, extremely observant, detailed oriented, Strong diagnostic ability, Professional demeanor, Creative problem solver and excellent management skills.

Skills : Microsoft Office, Proficient In American Sign Language, Word Processing - 65 Words Per Minute

Description :

  • Job duties include inspecting finished work of employees to assure the highest customer satisfaction.
  • Meeting with Sales Managers of the car dealership to ensure the highest possible number of cars to detail.
  • Monitoring customer preferences to determine the focus of sales efforts and meet weekly sales quotas.
  • Planning and directing staffing, training, and performance evaluations to develop and control sales and service programs.
  • Determining staffing requirements, and interviewing, hiring and training new employees, or overseeing those personnel processes.
  • Possessing the ability to create and retain an on-going clientele base by providing excellent customer service and meeting their retail needs.
  • Delivering excellent customer service by greeting and assisting each customer.
  • Directing and supervising employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Surpassed the firm's daily sales tracker by capturing more than 170% of total product sales.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School

Assistant Manager (AM) Resume

Headline : A senior level customer focused individual with broad experience of retail environments. A visionary, adaptable and perceptive leader, who inspires individuals to achieve their full potential. Prides oneself on having strong personal and professional morals. Accomplishes all goal set to me on a timely fashion and to always delivers an outstanding work performance. Completes all tasks assigned with excellence. Seeking a position with a growing company where I can apply my experience to increase the company's reputation and profitability.

Skills : Customer Service, Microsoft Office, Organization, Prioritizing/managing Deadlines, Phone Communication, Multitasking Responsibilities, Hiring, Scheduling, Training

Description :

  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests.
  • Regularly checked on guests to ensure satisfaction with each food course and beverages.
  • Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Delivered exceptional, friendly and fast service trained new employees.
  • Made food orders, keeping the store clean, inventory, placed the truck order once a week.
  • Responsible for scheduling and developing a team of 5-8 employees regularly.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Received multiple awards for exceeding yearly percent to plan sales, low shrink percentage, and a variety of different customer service appreciations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS