Information Systems Supervisor Resume Samples

An Information Systems Supervisor oversees the operations of the IT department. The job description includes manages the staff that upgrades and manages the computer systems, databases, mainframe systems, software programs, and data communication networks. Typical duties carried out on daily basis are mentioned on the Information Systems Supervisor Resume as – managing the team of administrators and installers; hiring and training IT staff, assigning tasks, arranging project schedules; identifying all issues and addressing them, upgrading existing technology; managing IT staff and operations, and ensuring data recovery.

These supervisors must display on their resumes the following skills – above average communication and problem-solving skills; team-building skills; troubleshooting skills; solid understanding of computer systems and functions; knowledge of business operations, such as financial and personnel management, budgeting and meeting deadlines efficiency; and a deep understanding of recent computer system upgrades, software, and operations manuals. Hiring companies prefer those with a degree or an associate’s degree in fields such as IT, computer science, or a related field.

 

Information Systems Supervisor Resume example

Information Systems Supervisor Resume

Headline : Information Systems Supervisor Positioning Expertise in directing the creation of marketing tools and steering the execution of marketing programs. Demonstrated success, driving growth in targeted markets through the implementation of key projects. Solid leadership skills; able to build and guide top-performing marketing teams.

Skills : Hardware, Microsoft Office, Troubleshooting, Team Player, Word, Cisco, Switches, Routers.

Description :

    1. Managed computer systems security for a large, accredited, computer network encompassing Microsoft Windows & VMware machines.
    2. Provided confidentiality, integrity, and availability in accordance with Defense Information Technology Security Certification and Approval Process (DITSCAP) in support of the Command's Army Information Assurance Program (AIAP) and Information Assurance Vulnerability Management Program (IAVMP).
    3. Reviewed threats and vulnerabilities to Information Systems and Network security systems as well as established implementation to identify and analyzes deficiencies and provide oversight to ensure compliance with requirements existing and planned automation initiatives of higher headquarters for the proper integration into the DoD network and implement appropriate countermeasures and protection measures such as file access controls, software and physical safeguards from damage, destruction, alteration or misappropriation.
    4. Developed policies and procedures to build expertise in program and technical areas, and communicate that expertise across organizational boundaries to work for teams and parties outside of the organization.
    5. Tested and analyzed computer equipment and conducted risk analysis, recommended actions for leadership to manage risk at an acceptable level and improve overall Information Assurance posture.
    6. On-boarded based on the expertise of Excalibur Oil and Gas software application leading all system functions including Unix administration, Data Base Administration, programmer, query writer, security administrator, and project lead on various acquisitions and divestitures.
    7. Delivered flawless integration of new invoice processing system, from receipt to payment, through the development of system facilitating scanning of invoices into batches and selecting batches for processing pulling meta-data from invoice to populate key fields and allow the coder to add/modify/delete data before approving.
    8. Streamlined application processing by authoring various queries and adding to user menus, as well as writing programs pulling various formatted reports.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associates of Applied Science in Information Systems


Information Systems Supervisor Resume

Objective : Have recently graduated from a Career School as a Certified Heavy Equipment Operator and am eager to apply the knowledge and skills learned. A dedicated, hardworking, and dependable employee, as well as a proficient Equipment Operator.

Skills : SQL Server, Sharepoint, WordPress, Management, SSIS, SSRS, Servers, Lamp, Linux, CSS, Html, MySQL, Photoshop, CRM Software, ERP, SOX, Customer Service.

Description :

    1. Managed Executive support, which compromised 22 executives and their staff.
    2. Created Help desk schemas using Remedy and developed daily, quarterly, and annual reporting within remedy Co-Authored SLA agreements between the service area and multiple company departments modeled against ITIL best practices.
    3. Assigned to streamline workflow processes and introduce new beneficial business procedures across support areas.
    4. Used base consisted of five SBU's and three Global divisions supported.
    5. Represented department on all Network implementation working with other Departmental Managers from the WAN and LAN network teams for implementation of architectural changes and upgrades.
    6. Implemented various national rollouts consisting of 1,500 new deployments and lease returns, various proprietary software packages nationwide, and national people soft rollout.
    7. Created a new Helpdesk support model.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Business Management


Information Systems Supervisor Resume

Objective : Experienced Information Systems Supervisor within a Fortune 300 company, with a background in multiple IT, functions including infrastructure, application development, and client services. Ability to facilitate and implement standards, policies, and procedures for technical operations to increase efficiency for externally facing production systems, platforms, and environments.

Skills : IT Management, Project Management, ERP, Telecomunicaciones, SOX, SAP, As400, Spanish.

Description :

    1. Programed and maitenance of VBA, VB.NET, and JAVA applications.
    2. Corporated member of Information System's executive committee for the independent jobber side of O'Reilly Auto Parts.
    3. Provided technical support for over 4,000 O'Reilly corporate stores.
    4. Managed technical support for over 200 franchise stores.
    5. Managed hardware installers, technical support techs, system engineers, data analysts, software developers, and database administrators.
    6. Oversaw the entire Information System and central inventory control departments for the Parts City Auto Part locations.
    7. Provided executive-level communication across multiple corporate departments to leverage internal resources effectively.
    8. Instrumental part of the configuration and maintenance of the O'Reilly LAN/WAN networks.
    9. Managed the databases for all internal and external franchise systems, which included AS400, MySQL, Interbase, Firebird, and MS Access.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
AA

Information Systems Supervisor Resume

Headline : Information Systems Supervisor professional with 15+ years of experience mainly in a multinational automotive environment (IT Manager / IT Project Manager), which includes implementation of several ERPs and IT department startups including a new plant.

Skills : Telecom Engineer, Syste, Engineer.

Description :

    1. Directed supervision of IT helps desk technicians.
    2. Responsible for the installation, operation, and maintenance of automated information systems.
    3. Managed system administration of NIPRNET and SIPRNET servers.
    4. Managed and maintained active directory and user accounts on tactical SIPR and NIPR exchange services which service over 3,000 users.
    5. Performed backups and restorations on user workstations.
    6. Developed Service Level Agreement metrics to ensure optimal performance and support.
    7. Assisted customers with system support during conferences/meetings.
    8. Communicated information to customers and sponsors.
    9. Evaluated software updates and install patches and release candidates in a development environment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Information Systems

Information Systems Supervisor Resume

Summary : Information Systems Supervisor professional seeking to share 28 years of work experience. Notable success directing a broad range of IT initiatives including planning, analysis, implementation, and maintenance of solutions supporting business objectives. Experience with all stages of systems development, project management, and coordination results including successful national-level and state-level public systems with combined revenue generation of approximately eleven million annually.

Skills : Hardware, Microsoft Office, Troubleshooting, Team Player.

Description :

    1. Effectively managed daily operations for the Field Service team of 8-10 staff members, lead and coordinated project teams of 30 members.
    2. Coached, mentored, motivated, and influenced team members to take positive action and accountability for their assigned work.
    3. Coordinated schedules, selected and assigned resources to projects and daily operations.
    4. Conceptualized and introduced new policies and procedures to ensure the attainment of organizational objectives.
    5. Created, maintained, and verified documentation relating to projects and the daily operations of the Field Service team functions to provide specialization and ensure accurate processes.
    6. Direct and manage multiple projects simultaneously from development to completion, including setting project objectives, deliverables, and identifying risks.
    7. Liaisoned between departmental end-users, technical vendor analysts, information technology analysts, consultants, and all levels of management in the configuration, testing, and maintenance of systems to ensure optimal operational performance.
    8. Maintained and verified documentation relating to projects and daily operations.
    9. Maintained effective communication with stakeholders, internal and/or external resource planning, and acquisition at all times.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BBA in Business Administration

Information Systems Supervisor Resume

Objective : A seasoned professional with extensive experience in solving complex business, technological, and organizational problems. Knowledge will allow your company to implement more effective solutions, resources, and methodologies that deliver measurable results. In core, IT management positions delivered unique solutions that transformed corporate goals into reality.

Skills : Information Technology, Managing Skills.

Description :

    1. Provided support for desktops associated with command secure and non-secure networks.
    2. Provided support for mobile computers associated with command secure and non-secure networks.
    3. Provided support and user training for mobile devices such as tablets, Blackberries, air cards, Personal Digital Assistant (PDA), etc.
    4. Experienced in system administration, Active Directory, account maintenance, Microsoft procedures, and software maintenance.
    5. Provided communication support for Commander both nationally and internationally, on both unclassified and classified systems.
    6. Supported over 50 personal staff members of the Commander.
    7. Experienced in configuring and maintaining Cisco routers.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BBA in Business Administration

Information Systems Supervisor Resume

Headline : Supervising of technician's day-to-day installation, monitoring, and troubleshooting components comprising the network communications equipment. Technical professional with extensive experience handling all facets of construction, installation, and maintenance of telecommunication LAN and WAN networks.

Skills : Project Planning/Execution Hardware/Software Clients'.

Description :

    1. Supervision five information system technicians day to day work, training, and operation of park network services.
    2. Responsible for analysis and correction of network performance audits providing internal and external technical support to resolve complex network issues.
    3. Managed network security platforms and technologies.
    4. Analyzed system data and develop reports as needed.
    5. Installed, configure, and documented hardware and software on networked and standalone PCs.
    6. Troubleshoot and repair computer, telephone, telecommunication, and Point of Sale hardware.
    7. Performed daily system status checks on UPS, servers, firewalls, and switches Ensure all incoming phone calls are handled in a prompt and courteous manner.
    8. Utilized Track-It to log trouble call tags, change requests, and IT service requests, track and close tickets.
    9. Documented, tracked, and monitored all requests and trouble call tags in a timely manner.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Electronic Industrial Technology

Information Systems Supervisor Resume

Objective : A challenging and responsible position in Network Offense and Defense that will utilize and develop a wide range of abilities, education, training, and experience. Position preferred should provide opportunities for continued career growth and advancement.

Skills : SIPRNet/NIPRNet/DSN Connection Approval Process, System.

Description :

    1. Supervised automation operation in 142nd Battlefield Surveillance Brigade.
    2. Supervised the deployment, installation, operation, and unit level maintenance of multi-user information processing systems.
    3. Provided information technology assistance in the management of the Command Post Platform (CPP).
    4. Responsible for the development and management of the Microsoft Office SharePoint Server (MOSS).
    5. Enforced Army network security and information assurance policies.
    6. Created record-keeping process of section enlisted Soldiers' achievements, accomplishments, and progress.
    7. Tracked section Soldiers' military professional development.
    8. Responsible for ensuring Information Systems performed flawlessly during Annual Training.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Computer Networking

Information Systems Supervisor Resume

Headline : 13 years experience in the Information Technology (IT) system administration and network field. Possesses extensive knowledge of naval communications and networking systems. Possesses outstanding communication skills and proven technical and written abilities. Proven ability to work with executive-level staff while creating a solid teamwork environment.

Skills : Word, Cisco, Switches, Routers, Courtroom Testimony, Interviewing, Report Writing.

Description :

    1. Performed functions related to security including server virus detection and repair, threat detection, compliance monitoring, audit coordination, and internal self-audits.
    2. Provided supervision, operational direction, and maintenance of assigned portions of the Global Information Grid (GIG) and Command, Control, Communications, Computers and Intelligence (C4I) Systems operations in the Pacific and Indian Ocean regional areas.
    3. Responsible for collecting and reporting system-wide performance and trend analysis metrics.
    4. Directed the operation and patching of long-haul communications media (including satellite) and local circuits.
    5. Supervised the selection of transmitting, receiving, and terminal equipment, use of cryptographic equipment including shifts and adjustments, and all equipment on the air.
    6. Responsible for commercial teleport terminal hardware, software, firmware, RF, and IF equipment; to include antenna systems, high power amplifiers, low noise amplifiers, up-and down-converters, combiners and splitters, modems, and patch and test points.
    7. Inspected and maintained logs and records of data pertinent to control center operations.
    8. Maintained watch to watch integrity of administrative, operational, and cryptographic publications and materials.
    9. Responsible for documenting component performance and deviations.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Information Systems Supervisor Resume

Headline : 14+ years of experience in Information Services Software Analysis, Design, Testing, Training, Implementation and Support Policy and procedure, Process flow, requirements, use case, and database documentation Led Joint Application Development (JAD) sessions, and User Acceptance Testing (UAT) Waterfall and Agile Methodologies Knowledge of Structured Query Language (SQL) syntax.

Skills : Network Administration, Network Security, Networking.

Description :

    1. Planned, scheduled, and coordinated field service teams that installed equipment to provide information services of secure voice and classified data communications in support of the principle while traveling worldwide.
    2. Established a diverse work environment that integrated background experiences and maximized subordinates' full potential.
    3. Led, mentored and developed a strong and dedicated team of technically diverse personnel.
    4. Delegated and assigned work accordingly to subordinates' skills and expertise.
    5. Trained and developed staff to meet the organization's strategic goals.
    6. Developed staff with performance management that included counseling, coaching, and mentorship.
    7. Maintained accountability of sensitive property worth over $4 million.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Engineering Management Technology