The Inside Sales Rep works within the organization and manages the selling process over the phone. The essential duties listed in successful Inside Sales Rep Resume include some or all of the following duties – achieving significant sales growth and revenue through phone calls, calling prospective customers, promoting special deals and offers, processing orders, closing sales, resolving issues, providing after-sale support, forging strong relationship with management team, peers and customers; nurturing beneficial relationship with high-level accounts, forwarding qualified customers to respective agents and maintaining prospective database.
Those interested in this position should provide outstanding customer service, be able to achieve sales goals, be a strong communicator, leverage abilities and apply forward-thinking sales solutions, and connect well with all types of customers. Exceptional networking skills complemented with outstanding telephone etiquette is a great plus. A high school diploma or GED is the pre-requisite for this work.
Summary : Inside Sales Rep IV with 31 plus years of experience in the Technology, domain is seeking to further enhance business skills within an organization and achieve a high level of success, combining sales and management skills to impact an organization.
Managed, maintained and built various territories throughout 25-year history with the organization.
Responsible for monthly quotas, while concentrating on territory growth.
Increased 13 % with year after year growth, while maintaining branch leading AGP percentages; account base management of $13 million annually.
Announced as presidents club winner for overall performance.
Responsible for monthly quotas for various system integrators, vars and resellers.
Enhanced resellers’ presence by handling day to day activities and procurement of transactions, orders, issues.
Worked with ISR on strategic opportunities, aiding in internal sales streamlining, contributing marketing ideas.
Overachieved 100% in revenue and margin goals for 2014 by using Microsoft Office, outlook and quoting tools to monitor, update and follow up on quotes and grow opportunities and market share percentages and measuring probabilities of closing.
Expanded customers strength and growth in the marketplace through solution-based selling and follow up.
Managed numerous aspects of customer business (credit, customer service) while maintaining accounts.
Senior Inside Sales Representative Resume
Summary : Senior Inside Sales Representative with 10 plus years of experience is seeking to obtain a position as a member of your team that utilizes my skills, work ethic, achievements, and negotiating abilities.
Skills : Inside Sales, Purchasing, Inventory Management, Customer Service
Primary duty is selling the company’s products to customers by providing information regarding applications, pricing availability while using independent judgment and decision-making skills.
Making the recommendations to customers while using detailed knowledge of the products, their applications and an understanding of engineering concepts.
Independently managing the numerous accounts to ensure there are value-added services for the customer and exceed their expectations.
Proactively soliciting new business from existing customers and prospects through outbound telephone calls and electronic efforts.
Generating and accurately preparing the sales orders using sales techniques to create solutions for customer applications.
Expediting customer orders when needed and performs all customer service duties to ensure quality service to the customer.
Preparing quotations and cutting schedules on cut-to-size orders and opportunities.
Inside Sales Rep II Resume
Summary : Inside Sales Rep II with 17 plus years of experience in the Manufacturing domain is seeking to secure a challenging and rewarding position in customer service within a successful company, where my experience will allow me to excel in customer support and grow within the company.
Skills : Microsoft Office, Inside Sales, Distribution, B2B, Negotiation, Project Management, CRM, Analytics, Manufacturing, Safety, Organizational Leadership, Notary Public
Reviewing and entering the customer quotations and orders for multiple product types.
Analyzing the customer specifications with quality to ensure proper material is quoted.
Working as a liaison between the customer and warehouse to provide proper ship dates.
Working as a liaison between internal customer and Sweden warehouse to handle and prepare air and ocean.
Creating the pricing information utilizing advanced excel spreadsheets for price calculation.
Providing weekly/monthly updates to outside sales managers to assist with customers forecast.
Pointing of contact for CPP customer service for the transition from axiom to new SAP system.
Maintaining and reviewing the customers' contracts for any changes in pricing or consignment levels.
Working closely with inventory control to review and forecasting inventory levels.
Responsible for assuring proper inventory levels of all material produced in Sweden held in the U.S.
Maintaining professional relationships within all departments of the company and customers.
Inside Sales Rep Resume
Summary : Highly motivated, ambitious, Inside Sales Rep with 17 plus years of experience in the Manufacturing domain is looking for a fast-paced environment with great opportunities and a team dedicated to success.
Answering the questions relating to sales, quotes, orders, general product, via email and or phone.
Entering data of customer information into order tracking, customer management, and billing system.
Acting as a liaison between customers and sales team to resolve product status, delivery, RMAs and billing inquiries.
Maintaining the shipment plans and material levels based on actual and forecasting the orders to optimize the efficiency of the supply and avoid delivery problems.
Processing the sales orders and purchasing the orders received by fax, email and or phone, keeping to the company's 24-hr respond time.
Receiving shipments, ship products within the U.S and international 3-5million a month.
Work with the sales and marketing teams to create, gather, and interpret information on programs to drive and close business.
Junior Inside Sales Rep Resume
Objective : Junior Inside Sales Rep with 4 years of experience is seeking to obtain a challenging position with a market leader that utilizes my experience in product management, sales management, and account management.
Skills : Customer Relations, Marketing, Operations, Process Improvement, Training
Reported to the President as a manufacturing sales representative for various component product lines resulting in $50 million annual revenue.
Generated revenue through quoting and promotion of new and existing products.
Liaison with outside sales force, distribution, and factories to ensure key accounts are effectively supported regarding any issues.
Launched new product lines into the marketplace to replace EOL (end of life) product lines.
Developed and maintained relationships with purchasing contacts and potential new customers.
Worked with engineering to determine end customer accurate part number cross-references.
Analyzed monthly sales account status reports with the area the Mangers to review sales goals and open action items.
Prepared weekly forecast reports by product line for senior management.
Senior Inside Sales Rep Resume
Summary : Highly energetic and hardworking individual, seeking a position with an established company where my sales, customer service and information technology experience can be utilized to ensure optimal profitability.
Skills : Detail-oriented, Marketing, Multi-tasker, Networking, New Accounts
Prioritizing daily workflows, including all inbound calls, quotes, and sales-related inquiries.
Overseeing sales forecasting, goal setting and performance reporting for all accounts.
Consulting with the clients after closing the sale to resolve problems and provide ongoing.
Contacting the regular and prospective customers to explain product features and solicit orders.
Maintaining friendly and professional customer interactions at all times.
Managing a portfolio of 600 accounts from the inside that together generated over $225,000 in sales.
Utilizing online plan rooms to take off engineered specs for job quotes.
Streamlining the sales department by developing, organizing and maintaining an electronic/hardcopy tariff system.
Initiating new part request from using information obtained through customer specification.
Senior Inside Sales Rep Resume
Headline : Senior Inside Sales Rep with 6 plus years of experience is seeking to obtain a Technical support/Inside sales position at a progressive and dynamic organization that allows me to utilize my many years of experience in establishing and maintaining customer relationships by providing responsive technical sales support. My abilities to interface with engineers to ensure technical responses to answer customer inquiries.
Skills : Excel, Linux, Microsoft Windows, Microsoft Word, Outlook
Providing sales assistance through inbound sales calls and emails for contractors, engineers, distributors, and consumers.
Formulating the price quotes from specifications and drawings utilizing individual costs from various vendors and suppliers.
Utilizing technical data and knowledge to provide technical assistance to resolve customer questions and issues.
Utilizing the current supplier base as well as locating new sources to quote and purchase material from.
Making outbound phone calls to prospect new customers and utilize the existing database to increase current sales volumes.
Applying interpersonal skills to forge relationships with current and new customers to increase sales.
Performing the weekly purchasing for all suppliers to maintain warehouse stock levels as well as special order material.
Setting up order processing framework for EDI transmissions, forecast uploads, and new part number.
Resolving and responding to the customer cases and inquiries including expedites, allocations, and escalations.
Senior Inside Sales Rep Resume
Summary : Senior Inside Sales Rep with 8 plus years of experience seeking a responsible and challenging position that will utilize my education and background, expand my knowledge, and offer opportunities for professional growth.
Skills : Customer Relations, Inside Sales, Microsoft Office, Salesforce, Sales, Excel, Word, Project Management
Handling RFQs that come to us and quote what we manufacture and recommend for the given service and application.
Creating certificates of compliance and MTRS for customers once the orders get ready.
Following up on quotes that were made with the customer or the business partners to check their status.
Making presentations using excel and powerpoint for management to highlight the number of live quotes, total value, and the number of quotes made for each customer with their value.
Constantly meeting deadlines working in a fast-paced environment in a three-member team comprising the general manager, the application engineer and me.
Handling deduction discrepancies and monitoring past due account receivables by working with the customer, plant, pricing, and corporate credit department.
Defining the quality problem and the specifics of the complaint and communicates effectively to the plant and account manager for resolution.
Inside Sales Rep Resume
Objective : Inside Sales Representative with 3 years of experience is seeking to effectively contribute to the success of the organization I represent by utilizing my professional sales experience in collaborative and solution-oriented sales of software and Internet-based service products.
Inside sales/support of quantum3d open-architecture real-time simulation embedded visual computing solutions, Expedition DI, Thermite TL and Mantis software application to the military-civilian customers.
Worked closely with all branches of the U.S. Military and approved foreign military.
Prepared quotations for new existing customers.
Managed maintenance renewal quotes and contracts.
Managed, prepared and presented forecast, booking and backlog reports to senior management.
Interfaced with operations regarding new orders, order acceptance, backlog management, and shipment.
Supported and coordinated customer meetings, internal meetings and telecom w/remote offices and personal.
Managed all areas of Microsoft CRM system migration updates, reports and new applications.
Coordinated the order dates and scheduled dates with customer and plants.
Inside Sales Rep Resume
Summary : Inside Sales Rep with 7 years of experience is seeking to have an opportunity to utilize and broaden my skills and knowledge in a rewarding and challenging position that I can take to the next level.
Skills : Proficient In Microsoft Outlook, Excel, And Word, Extremely Organized And Detail Oriented, Experienced With Working Closely With The General Public
Supported the team by providing assistance with quotes while utilizing DSA, Goal, HAC, GOV, POM, Salesforce, Custom kits, harmony, pre-sales/enterprise chat, and various other available tools while maintaining an SLA of less than an hour in most cases.
Responding to account partner calls and emails regarding compatibility issues and availability of products along with determining lead times.
Helping the account partners determine which product is best equipped to replace EOL products and make recommendations based on required specifications.
Providing the back-up to inside sales representatives during sick or vacation leave and during the holidays.
Had the opportunity to run my own accounts while assisting an ISR with a busy account set.
Been the recipient of several compliments from partners that appreciate my quick response and attention to detail.
Providing the sales training and coaching to improve sales techniques, product knowledge and meet performance goals.