Internal Sales Representative Resume Samples

An Internal Sales Representative works with customers and identifies their wants based on requirements. While actual duties can vary from company to company, the following are certain core tasks that are listed on the Internal Sales Representative Resume – creating solutions and ensuring a smooth sales process, finding new sales leads, communicating with customers, making outbound calls to potential customers; answering potential customers questions, keeping up with product and service information and updates; creating and maintaining a database of current and potential customers; staying current about competing products and services; upselling products and services; researching and qualifying new leads, closing sales and achieving sales targets; and sending promotional emails to customers.

The following skills and abilities are needed to work in this capacity – prior work experience in making outbound call center or a related sales position; proficiency in MS Office and CRM software such as salesforce.com; exceptional customer service skills; excellent phone and cold calling skills; and the ability to achieve targets. A high school diploma or GED is commonly preferred.

Internal Sales Representative Resume example

Internal Sales Representative Resume

Objective : Internal Sales Representative professional is dedicated to effective team management and customer satisfaction. Seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Skills : Microsoft Word & Excel, Email, & QuickBooks. Also proficient with 10 - key calculator, Office & Customer Service.

Description :

    1. Successfully executed the Sales Manager lead generation.
    2. Prepared and processed purchase orders, quotations, and sales acknowledgments.
    3. Prepared bids, RFQ's and RFP's.
    4. Communicated with customers on pending orders and shipments.
    5. Internet researched for bid opportunities.
    6. Assisted Sales Manager in securing face to face appointments.
    7. Completed "Vendor Information Packets" forbid lists.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business & Marketing


Internal Sales Representative Resume

Objective : Internal Sales Representative  Professional with over twenty years of sales experience in the Distribution and Manufacturing industries. Surpassing customer and employer expectations. Leverage consultative-sales strengths to identify opportunities, nurture relationships, and close deals. Lead Account Manager/Interim Sales Manager Analyzed and established contractual pricing for major accounts, which increased retention rate from 60% to 98%.

Skills : Distribution Sales, Manufacturing, CRM Software, Account Management, SalesForce, and Microsoft Outlook platforms.

Description :

    1. Handled purchase for resale, with successful payment to vendors, through shipments to the customer.
    2. Reconciled with accounting in both systems.
    3. Assisted Warehouse manager to maintain proper inventory levels and sufficient turns, so the material does not age.
    4. Responsible for monthly WHS reconciliation, reporting to the accounting dept.
    5. Ordered entry for multiple customers, production follow-through, shipments, and verification to customers, also trained other customer service reps on SAP, to ensure proper usage of the system.
    6. Liaisoned between Operations /Sales /Customers for excellent customer service from forecasting & declaration through completion of shipments, and IT department on multiple deployments of SAP, affecting the customer service area.
    7. Named Key User for dept, assisted Super Users from Montreal.
    8. Maintained both internal and external customer service communication with both Montreal metal management, and smelter production staff, to allow for both internal and external customer's needs to be met and additional needs as required.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Social Work


Internal Sales Representative Resume

Objective : A service-focused social worker with a strong commitment to serving the needs of disadvantaged youth and adults, including the homeless. Excel in the program and organizational planning, with success overcoming challenges of limited resources and financial constraints to design high-quality, cost-effective, and comprehensive service offerings.

Skills : Microsoft Office, Interpersonal, Customer Service, Administrative, Organizational, Problem Resolution, Multi-Tasking, Case Management, Sales.

Description :

    1. Entered customer Purchase Orders.
    2. Answered customer questions or complaints.
    3. Notified customers if issues arise during the production of their order.
    4. Attended daily Sales meetings and advise sales team of followups required.
    5. Responsible for establishing new business with existing customers and improving customer relationships with problem accounts.
    6. Assisted and trained new Service Sales Representatives on increasing route sales.
    7. Responsible for making outbound telephone calls to locksmiths and businesses to generate sales. 
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA in Political Science

Internal Sales Representative Resume

Objective : A very energetic and motivated individual who strives on learning and applying new technologies. Have over 20 years of application development experience supporting multiple platforms including AS/400 and SQL Server.

Skills : RPG, RPGLE, Microsoft Active Server Pages, CL, JavaScript, VBA, SQL, Visual Basic 6, HTML, DBU, Optio, Winspool, Active Reports, OPAL, Robot, COGNOS, ICOM/400, IIS 6 & 8, Query 400, FTP, AS/400, SQL Server, Access, BPCS, PRMS.

Description :

    1. Built and maintained customer relationships.
    2. Entered customer orders in the BPCS system.
    3. Maintained customer pricing tables in the BPCS system.
    4. Scheduled customer deliveries.
    5. Posted accounts receivable in the BPCS system.
    6. Issued credits/debits in the BPCS system.
    7. Organized and attended company trade shows.
    8. Organized product demonstrations at various customer sites.
    9. Traveled to customers to go over sales needs and future opportunities.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Associate In Information Management

Internal Sales Representative Resume

Objective : A highly organized and efficient team player with a reputation for integrity, dependability, and a strong work ethic. Flexible and versatile team player who will work hard and excel in any environment.

Skills : Motivational Interviewing, Presentations, Presentation Development, Written & Oral Presentation, Persuasion, Influence At All Levels, Trusted, Leadership, Accountability, Spanish-English, Positive Personality, Highly motivated self-starter, Energetic team leader, Conflict Management.

Description :

    1. Managed 8 partners, 5 Distributors, and 1 premier partner within multiple territories.
    2. Include, driving the engagement with our established customer base and support acquisition accounts in the channel.
    3. Measured on a quarterly target achieved up to 180%.
    4. Supported alternate account executives, channel account managers, and distribution account managers.
    5. Maintained on-going relationships throughout accounts Stabilize.
    6. Maintained revenue and floor pricing across territories.
    7. Analyzed partners/distributors' request and designing/configuring adequate solutions.
    8. Weekly forecasts / Customer relationship management pipeline tool (SFDC) Premier pages maintenance Manage operations such as logistics, credit, order process, customer experience.
    9. Applied Market expertise to understand, analyze and demonstrate proficiency in my required sales competencies and apply that to my accounts.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MS in Information Systems Management

Internal Sales Representative Resume

Summary : Result-oriented Customer Service and Sales Representative who excels at uncovering customers' needs and wants. Top performer with a consistent track record of meeting and exceeding goals.

Skills : Creative Writing, Research, Public Speaking, Computer, Order Takes, Emergency Orders, New Customer Accounts, Billing And Credit.

Description :

    1. Handled all incoming Customer Service calls.
    2. Entered work orders for E.S.P.
    3. Handled any incoming emergency calls including gas leaks, and electrical outages.
    4. Shadowed new Internal Sales Representatives to the department, to ensure proper call handling.
    5. Succeeded in product sales, problem-solving, and customer service.
    6. Managed several key clients both national and international customers.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA in Communication

Internal Sales Representative Resume

Summary : Results-oriented, good team player with strong problem solving and time management skills seeking a position in an organization with a diverse population. Proficient in evaluating individuals and developing effective solutions for challenging behaviors.

Skills : Fork Lift License, Blueprint Reading, Knowledge, And Ability To Use Tools.

Description :

    1. Promoted Audio Visual display products to dealers and retail customers.
    2. Assisted Sales Consultants with price quoting, troubleshooting, order entry, lost and last-minute shipments, and procedural issues.
    3. Ordered and returned entry via AS400 and Excel with emphasis on paperless system OnBase.
    4. GSA ordered entry and maintenance of federal government orders and documents, including preparation for GSA audits.
    5. Averaged call volume of 45-60 calls per day.
    6. Responder for medical emergencies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA in Microbiology And Environmental Science

Internal Sales Representative Resume

Summary : Highly qualified Internal Sales Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

Skills : MS Word, 10-Key, PC, Windows, Android OS.

Description :

    1. Answered customers' questions about products, prices, availability, the product uses, and credit terms.
    2. Quoted prices, tool uses, and specifications Emphasize product features based on analyses of customers' needs, and on the technical knowledge of product capabilities and limitations.
    3. Negotiated prices Submit orders and shipping specifications daily Select the correct products or assist customers in making product selections, based on customers' needs, product specifications, and applicable regulations.
    4. Demonstrated and explained the operation and use of products.
    5. Provided customers with ongoing technical support.
    6. Recommended ways for customers to alter product usage in order to improve application Complete product and development training as required.
    7. Verified that materials lists are accurate and that delivery schedules meet project deadlines.
    8. Consulted with engineers regarding technical problems.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
BA

Internal Sales Representative Resume

Summary : Seeks to secure a long-term Internal Sales Representative position utilizing more than 20 years of enterprise-level, administrative experience, and proactive technology support skills: highly resourceful, adaptable, dependable, detail-oriented, and able to manage multiple tasks, with a positive attitude, producing exceptional results.

Skills : MS Office, Sales.

Description :

    1. Responsible for sales contact of existing clients and new clients within NE territory.
    2. Made client contact through phone, e-mail, and/or mail.
    3. Generated sales by maximizing call activity and continuously growing and developing product and market knowledge.
    4. Initiated and followed-up with customers to sell or resolve problems, answer questions, provide correspondence and reports as needed.
    5. Assisted overall revenue generation and relationship management of clients by efficiently making outgoing sales and customer service calls to the client.
    6. Supported national sales and marketing campaigns.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Internal Sales Representative Resume

Objective : Goal-oriented management Internal Sales Representative professional with excellent organizational and interpersonal skills seeks opportunities to contribute expertise while working for a reputable organization.

Skills : Account Management, Product Launch Experience, Multiple.

Description :

    1. Performed outbound calls to market deregulated natural gas and energy-retail programs to commercial clients.
    2. Enrolled customers in Nicor Energy and Reliance energy supplier programs.
    3. Maintained in-depth product knowledge to effectively communicate information to prospective clients.
    4. Provided enrollment services to residential customers as well.
    5. Contributed to the formation of new scripts and sales continuations for the B2B Department.
    6. Assisted in training programs and orientation for new hire employees.
    7. Processed sales and setup paperwork for new orders.
    8. Increased and decreased services.
    9. Scheduled pickup services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Management