IT Trainer Resume Samples

The IT Trainer teaches desktop applications and software to a range of clients, from business people to the unemployed. While duties vary according to the needs of the employer, the following are certain duties listed on the IT Trainer Resume – assessing the group or individual training needs; planning and preparing and researching lessons; teaching IT staff on the proper use of computer languages and specialist applications; teaching general staff on how to use desktop programs such as MS Office and other Office Software; developing and delivering programs of learning activities; preparing teaching materials; invigilating examinations; checking and assessing student’s work and giving feedback; liaising with other employers, and using new technology such as distance learning and video conferencing.

The most sought-after skills for the post include the following – proven work experience, experience in designing technical course materials; familiarity with web-based learning platforms and modern educational programs, a good understanding of corporate computer security principles; and the ability to explain technical terms plainly. A Degree in IT or computer science with a certification in training is needed.

IT Trainer Resume example

IT Trainer Resume

Headline : Worked professionally in the IT support field for over 18 years. Involved with planning, implementing, and supporting several major operating system upgrade projects. Project manager able to prioritize work and meet tight deadlines for two extensive MS Excel-based solutions for commercial industries. Functioned as an IT trainer in both group and individual settings for everything from electronic medical record software to Microsoft Office and basic computer skills.

Skills : Project Management, Business Analysis.

Description :

    1. Developed and maintained training administration process for new hire and continuous education classes.
    2. Delivered classroom-based, instructor-led training to new hires and staff.
    3. Updated existing materials to reflect changes in ongoing training offerings, updates to products, and continuous improvement initiatives.
    4. Interviewed and recommended potential candidates for future employment.
    5. Collaborated with the Training Manager and IBM locals to improve service levels and identified course enhancement opportunities.
    6. Maintained and updated lab equipment (PCs, laptops, peripherals).
    7. Supervised and managed a team of 16 in the absence of the Team Lead.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MBA In Project Management


IT Trainer Resume

Objective : Customer-centric, team-oriented restaurant General Manager. Educational background includes business operations, accounting, and Information Technology. Over 10 years of extensive restaurant and foodservice experience. Aspire to manage a successful restaurant operation. Over 14 years in the Information Systems arena with 4 years experience as a professional trainer.

Skills : Microsoft Acces, Management, Database Management, Leadership Development, Web Development, Web Development, System Administration, System Administration, Supervisor, Project Management.

Description :

    1. Responsible for implementing the new proprietary ERP system that was responsible for dispatching, routing, and scheduling, payroll, customer service., inventory, and accounting.
    2. Structured training classes for specific departments within each service center.
    3. Trained was provided to front-line employees as well as upper management.
    4. Worked on creating use cases to match functional requirements needed to launch a newer, revised version of their current system.
    5. Acted as a contact and liaison between the corporate office during a 3 week roll out to ARS service centers across the country.
    6. Provided support to service centers during the 4th week of the month of the rollout.
    7. Successfully led and implemented 10 service centers with the new proprietary system over the past 12 months.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA In Business Administration


IT Trainer Resume

Headline : A Positive, proactive, and results-driven multi-skill Person. Experienced working with both local and international organizations in a competitive & tough environment. Possesses excellent interpersonal, communication, and negotiation skills and has the ability to develop and maintain mutually beneficial internal and external relationships. Enjoy being part of, as well as managing, motivating, and training, a successful and productive team.

Skills : Microsoft Office Package, IT Support, IT Trainer.

Description :

    1. Interacted with internet Service Providers (ISP) and maintenance/service companies
    2. Maintained a consistent accounting of software license usage, request new license purchases when appropriate, and follow up on all licensing-related issues.
    3. Ensured File server data has been backup properly.
    4. Provided IT support and consulting advice to technical team members.
    5. Assisted the Procurement department to purchase IT standard equipment.
    6. Developed project ICT policy and ensuring.
    7. Handled and resolved technical escalations concerning disgruntled customers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS In Computer Science

IT Trainer Resume

Summary : Over 20 years experience in Project Management and Training. Masters Degree in Business Management and MIS. Experienced and degreed in the area of Business and IT Management. Business startups, staffing, supervising, marketing, web design, and development, research and development, report writing, legal contracts, business plans, business analysis, proposals, reengineering flowcharts, slide presentations, office organization/reorganization, database redesign, requirements gathering, defining SCOPE, create project timelines, allocate resources, critical path, risk assessment.

Skills : CCNA, MCSA, Microsoft Office.

Description :

    1. Provided training for all new employees, and conduct orientation and withdrawal counseling/retention workshops and refresher training.
    2. Developed training curriculum using DocuTools and keep materials updated.
    3. Facilitated Web Ex training for divisions in Tampa and Tempe.
    4. Created CBT (Computer Based Training) using Captivate 6.
    5. Provided student support (tutoring resources, administrative, rapport building, retention).
    6. Managed student population of 300+.
    7. Monitored participation using eCollege, document all conversations using Talisma, maintain current student contact information using CampusVue.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MS In MIS

IT Trainer Resume

Objective : Experience includes project coordination, inside sales and sales support, client services, grant-writing, on/off-site training, administrative/executive assistant work in diversified fields including non-profit, pharmaceutical, telecommunications, manufacturing, and learning management services.

Skills : Microsoft Office Suite, Quickbooks Pro, E2 Shop Floor Software.

Description :

    1. Provided computer networking and systems support to approximately 200 individuals.
    2. Provided training on new systems and software.
    3. Documented systems and software and procedures for training needs.
    4. Developed a spreadsheet for formulating budgets for divisions.
    5. Compiled all data on the budget for review.
    6. Documented existing network resources and new resources as added.
    7. Automated fuel system accounting.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
TWU Small Business Management

IT Trainer Resume

Summary : An exceptional trainer with extensive facilitation and course development experience in designing curricula, delivering classroom training, outlining and recording e-learning modules, leading webinars for distance learning, writing technical materials and coaching for desktop and web applications; Cross-border team-building experience; Proven ability to multitask, work independently, communicate effectively and meet goals and objectives in high pressure, time-sensitive and confidential environments.

Skills : Programming Languages: VBA, HTML, CSS.

Description :

    1. Provided computer training support to all Pillsbury Law offices.
    2. Participated in the full range of training activities including needs analysis, development of training outlines and curricula, and delivery of training.
    3. Assisted in the testing and evaluation of new software and serve as a training resource to various groups and departments within the Firm.
    4. Developed training manuals, quick reference guides, and on-line training tutorials.
    5. Provided assistance with troubleshooting end-user software problems and answer questions related to the use of the firm's various software packages.
    6. Assisted the local technical support team with end-user technical issues.
    7. Responsible for providing new hire computer training for the employees.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MS

IT Trainer Resume

Headline : IT Trainer Professional with a management background and broad knowledge of hardware and software solutions. Track record of coordinating and implementing critical IT projects for clients in both government and private sector organizations. Detail-oriented problem solver with strong written and verbal communication skills and the ability to relay complex technical solutions to both technical and non-technical audiences.

Skills : Outlook, Quickbooks, Account Edge, Daylite, ComplianceWire Working knowledge of MS Access, Project, JD Edwards, SAGE.

Description :

    1. Delivered on-site and in-house training of various corporations and government clients including IRS, DOD, and DHS.
    2. Responsible for analyzing and advising Account Executives on Microsoft Office and SharePoint training objectives for potential clients.
    3. Created training exercises, labs, and content for Microsoft Office 2003 & 2007 applications Collaborating member in the ongoing process of the implementation of SharePoint into the administrative side of our current training facility.
    4. Included working with administrators to identify permission levels and overall site design Customize current training content to the needs of clients and develop new material to keep technology initiatives current Give presentations to prospective clients highlighting the benefits of SharePoint technology and how it can be implemented into the business process Facilitate conference calls between Account Executives and Decision Makers to inform clients on the importance of training structure.
    5. Collaborated on testing the SharePoint software and hardware to deliver efficient performance.
    6. Trained Objectives (Including but not limited to): SharePoint Site Planning and Implementation Team Collaboration Using SharePoint Products (usually replacing or migrating from shared folders) Library Management via Workflows Building Workflows using SharePoint Designer 2007.
    7. Combined Sharepoint with Office 2007 Applications effectively Content Management Controlling Site permissions Site Collection and Application Management using Central administration Managing site usage and maintenance Building and configuring Team Sites.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA In Media Studies

IT Trainer Resume

Headline : Consulting as needed for special projects that require knowledge of computerized eStar applications or processes that affect patient care and or new implementation, and also Collaborating within the department and organization.

Skills : Organizational Skills, IT.

Description :

    1. Later hired on as a consultant to write policies and procedures.
    2. Mentored new employees, new hire onboarding SME (Subject Matter Expert).
    3. Approved and verified team members' cases with on-site service before being dispatched.
    4. Facilitated scheduled eStar training classes (including weekends and after-hours as needed) and completes class as reflected in the course curriculum.
    5. Administered classroom evaluations (EUPA) and provides course updates to management.
    6. Used software programs to develop learning materials. 
    7. Applied strategies of adult learning as well as appropriate instructional strategies to optimize learning.
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  BS In Computer Science

                  IT Trainer Resume

                  Headline : Ambitious and market-focused educated professional offering over 15 years of technical IT experience. A proven leader in Project Management with successful deployments. Strategic leader with a focus on technical resolutions and customer relationship management in pharmaceutical and legal industries. Produce global knowledge across multiple functional areas by designing and implementing effective strategies.

                  Skills : IT Teacher, Administrative Secretary, IT Trainer, Information System Analysis.

                  Description :

                    1. Developed curriculum and materials and delivered IT training courses in both group and one-on-one settings.
                    2. Worked directly with clients/users to assess needs, analyze data, and design high-quality, customized programs and materials.
                    3. Ensured adherence to client, FDA, and SOP processes.
                    4. Supported and maintained corporate IT license records.
                    5. Consistently achieved a high level of customer satisfaction.
                    6. Provided procurement of new contracts, strategy to seek new business, assisting the sales team with constant returning business due to the level of training performed.
                    7. Implemented and provided sustained integration of Novell, Microsoft, and Corel software to both trainers and administrators who would teach to end users, as well as end-users.
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Junior
                  Education
                  Education
                  BS In Business

                  IT Trainer Resume

                  Summary : Highly qualified IT Trainer with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.

                  Skills : Bilingual Spanish/English, Desktop Support, Teaching, QuickBooks.

                  Description :

                    1. Created training exercises, labs, and content for Microsoft Office 2003 & 2007 applications.
                    2. Collaborated member in the ongoing process of the implementation of SharePoint into the administrative side of our current training facility.
                    3. Includes worked with administrators to identify permission levels and overall site design.
                    4. Customized current training content to the needs of clients and develop new material to keep technology initiatives.
                    5. Ensured that all class invites are sent per SOP, the material is current, and distributes updated material to participants.
                    6. Followed all required facilitator notes and procedures. 
                    7. Knowledged of the principles and practices of providing instruction to the adult learner.
                  Years of Experience
                  Experience
                  10+ Years
                  Experience Level
                  Level
                  Senior
                  Education
                  Education
                  BS In Computer Science