Loss Prevention Associate Resume Samples

Description :

1. Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics.
2. Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from LP management to monitor team member activity as needed, reports infractions of company policy to LP and/or store management.
3. Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to LP management or Market Investigations as needed.
4. Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise.
5. Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement.
6. Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports.
7. Supports Internal investigations: Takes direction from LP management to collect evidence regarding internal investigations, acts as an interview witness as needed.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Implement or monitor processes to reduce property or financial losses.
2. Investigate known or suspected internal theft, external theft, or vendor fraud.
3. Conduct store audits to identify problem areas or procedural deficiencies.
4. Identify and report merchandise or stock shortages.
5. Maintain documentation or reports on security-related incidents or investigations.
6. Perform covert surveillance of areas susceptible to loss, such loading docks, distribution centers, or warehouses.
7. Prepare written reports on investigations.
8. Testify in civil or criminal court proceedings.

Experience

2-5 Years

Level

Junior

Education

Law Enforcement

Description :

1. Conduct audits daily, weekly, and monthly.
2. Prevent loss of store profits through monitoring internal and external theft, keeping a safe environment, and monitoring damages.
3. Educate store employees and management on various topics regarding profit loss and safety.
4. Ensure the safety of all persons on the property.
5. Conduct investigations thoroughly and apprehend suspected thieves.
6. Identified and apprehended multiple external thefts as well as, over 5 internal cases.
7. Successfully decreased shrinkage throughout the store year to date compared to last year.

Experience

2-5 Years

Level

Junior

Education

BA

Description :

1. Work as a team member with Loss Prevention Manager and other Loss Pervention Associates to improve internal shortage controls, reduce the opportunity for shrinkage and ensure the safety of customers and associates.
2. Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
3. Complete incident reports to document all Loss Prevention related incidents.
4. Complete a Loss Prevention shift summary/daily activity report.
5. Maintain confidentiality of all Loss Prevention and property reports/documents; release information only to authorized individuals.
6. Conduct investigations and gather evidence.
7. Conduct interviews with relevant parties.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Write reports or case summaries to document investigations.
2. Search computer databases, credit reports, public records, tax or legal filings, or other resources to locate persons or to compile information for investigations.
3. Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity, or to gather information for court cases.
4. Testify at hearings or court trials to present evidence.
5. Perform undercover operations, such as evaluating the performance or honesty of employees by posing as customers or employees.
6. Apprehend suspects and release them to law enforcement authorities or security personnel.
7. Count cash and review transactions, sales checks, or register tapes to verify amounts or to identify shortages.

Experience

2-5 Years

Level

Junior

Education

High School Diploma

Description :

1. Maintains safe and secure environment for customers and employees by patrolling and monitoring premises and personnel.
2. Security Officer Job Duties: Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry.
3. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
4. Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
5. Maintains environment by monitoring and setting building and equipment controls.
6. Maintains organization's stability and reputation by complying with legal requirements.
7. Ensure proper state for security, safety and emergency equipment by conducting continuous inspections.

Experience

10+ Years

Level

Senior

Education

Associate

Description :

1. Inspected and adjusted security systems, equipment, and machinery to ensure operational use and to detect evidence of tampering.
2. Called police and fire departments in cases of emergency, such as fire and presence of unauthorized persons.
3. Wrote reports of daily activities and irregularities, such as equipment and property damage, theft, presence of unauthorized persons, and unusual occurrences.
4. Monitored closed circuit TV screen looking for any unusual behavior in cashiers and customers.
5. Greeted customers coming into the store looking for any suspicious behavior.
6. Acted on tips given by customers who witnessed a shoplifter.
7. Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintained security of premises.
8. Wrote a weekly report of all shoplifting and any loss prevention incidents that happened throughout the week in the store.

Experience

2-5 Years

Level

Executive

Education

Diploma

Description :

1. Prepared reports for information of personnel concerned.
2. Supervised fire prevention, traffic control, guarding and patrolling physical property, orienting and monitoring of personnel involved with classified information and investigation of accidents and criminal acts.
3. Permitted authorized persons to enter property.
4. Recorded data, such as property damage, unusual occurrences and the malfunctioning of machinery and equipment.
5. Processed new hires for the company including background checks.
6. Implemented fire and severe weather drills.
7. Checked in and inspected all trucks coming in and out of the facility.

Experience

2-5 Years

Level

Junior

Education

Certificate

Description :

1. Worked closely with local law enforcement agencies to arrest, detain, and prosecute individuals accused of shoplifting.
2. Utilized PTZ CCTV Camera Systems to monitor and spot potential loss events.
3. Worked in constant communication with a very close-knit team.
4. Built case reports and faxed items to the Marion County Prosecutors Office.
5. Recieved training and insight in the Loss Prevention field that would later serve as the core of my personal work ethic.
6. Detained and prosecuted many individuals accused of shoplifting.
7. Attended many observational trainings and contributed ideas and thoughts generously.
8. Prevented an immense amount of loss from occuring at the expense of K-Mart.

Experience

10+ Years

Level

Senior

Education

GED In General

Description :

1. Gather, analyze, compile and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment.
2. Conducts surveillance to detect and apprehend shoplifters.
3. Conduct physical security checks, makes recommendations, and ensures proper follow-up for ways to prevent losses in the stores.
4. Heightens store loss prevention awareness and trains individuals (such as the store manager) to address the areas of Loss Prevention.
5. Reviews cash discrepancies to keep store within allowable guidelines Skills Used Develops and uses loss and shrink prevention strategies & practices for incidents of any complexity.
6. Recommends, and implements accepted, corrective action for deficiencies that cause loss and shrink.
7. Detects and investigates unusual or complex loss and shrink incidents.
8. Organizes training for loss/shrink detection, investigation, prevention, and reduction programs.

Experience

5-7 Years

Level

Executive

Education

Bachelors In Social Work

Description :

1. Accurately logged all High Value packages ($3,000) and above, logged all tracking numbers, shippers' information.
2. Faxed all completed forms to security for delivery, this included all logged packages and destinations and value.
3. Scanned all paper work, some tracking numbers were then put into the database for verification.
4. Supervised all High Value packages that where loaded onto UPS vehicles.
5. Scanned all paperwork for both incoming and outgoing packages in my division, along with scanning the necessary documents to higher management for verification.
6. Reported incidents of associate theft and safety violations to UPS Loss Prevention Assistant Supervisor.
7. Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.

Experience

2-5 Years

Level

Junior

Education

BS

Description :

1. Ensures that all theft is investigated to the successful conclusion with arrests being made, with completed documents and evidence being submitted to court officials ensuring proper prosecution and sentencing of all violators.
2. Work with management to resolve cases of associate dishonesty and violations of store security policies and procedures.
3. Prepare monthly safety reports and ensure safety and security in store parking lots.
4. Train new sales associates on safety and security policies and procedures.
5. Monitor and investigate over/short records.
6. Actively participates in store shortage reduction programs.
7. Monitor proper sensor tagging of all merchandise required to be tagged.

Experience

7-10 Years

Level

Management

Education

BS Criminal Justice

Description :

1. Consistently positioned the store at the top of western region in Loss Prevention categories.
2. Positively demonstrates the company's Core Values by developing trust and respect among peers and management, working in teams and partnering with others through collaborative work ethics, and driving business results by placing a high priority on detail and accuracy to successfully complete all tasks.
3. Deliver excellent customer service and demonstrate a high degree of professionalism.
4. Coach, and train Loss Prevention Associates in the execution of the company's Loss Prevention program.
5. Display leadership in delivering expected results.
6. Assist Store Management in identifying issues and problems that directly impact Shortage and lead the store's team in corrective actions.
7. Detect and deter individuals involved in dishonest or illicit activity in the store.
8. Investigate and resolve internal theft cases at the direction of Loss Prevention Management.

Experience

5-7 Years

Level

Junior

Education

Diploma

Description :

1. Identify (external and internal) incidents of theft and fraud.
2. Detains and interviews persons apprehended for shoplifting, in accordance with local laws and Company policies governing apprehensions.
3. Minimize risk of injuries during apprehensions.
4. Review CCTV, audit EAS, Exception reports and other available Company media to identify associates who may be engaging in dishonest activity on THD property; process individuals who commit theft and fraud.
5. Prepare detailed and accurate case / investigation reports in a timely manner.
6. Preserve relevant evidence, including but not limited to CCTV in all cases / investigations.
7. Monitor criminal prosecutions, appear in court when required, testify and represent the Company in a professional manner.

Experience

7-10 Years

Level

Senior

Education

Criminal Justice

Description :

1. Trained and implemented store employees on safety and security procedures.
2. Managed loss prevention techniques throughout the store to ensure integrity of customers and employees.
3. Maintained and organized incident reports on safety and theft.
4. Sustained follow up procedures on incident reports to ensure proper closure.
5. Tracked and maintained company assets through various forms of supervision.
6. Apprehended violators in the theft of store property.
7. Knowledgeable with security computer software and systems, CCTV.
8. Proficient in customer services skills dealing with safety and loss prevention.

Experience

0-2 Years

Level

Entry Level

Education

Bachelor Of Arts