Technical Advisors are hired to render specific expertise on complex subject matters that are beyond the day-to-day work area. The Technical Advisors assist the company in understanding and performing duties in their specialized area within a best practice. The job description differs based on job setting, but the most common duties listed on the Technical Advisor Resume include the following – working directly with clients and internal teams for executing technical specifications, customizing and updating products, documentation or features; ensuring the appropriate use of a resource and solving technical problems for clients.
To become a successful Technical Advisor, it is necessary to possess specialized knowledge and experience in the area of work, some amount of technical skills are also expected. These professionals should have a good understanding of the user-friendly database, and record-keeping software, some employers even want to see some level of “Crossover” experience in the resumes. Education requirement vary based on the work setting.
Objective : History of implementing creative solutions to solve complex problems Continuous Learner who looks for new learning opportunities every day Has acquired a wide range of technical and training skills in both private and government sectors.
Skills : MIcrosoft Office, Servers, Network Administration, Desktop Support, Training & Development, Customer Service, Documentation, Linux, Public Speaking, Sharepoint.
Description :
Hired to provide over-the-counter customer support and general PC diagnosis to retail customers as well as break/fix services in a back of house shop environment.
Promoted to Retain Learning Specialist within 1 year of service.
Helped customers discover, enable and implement high-value Microsoft technology solutions and services across a broad range of devices that meet their individual needs and exceed their expectations.
Assessed customer support needs when they arrive, and providing solutions to customers stated and unstated needs.
Provided personal training for new and existing customers, and helping them acquire knowledge and skills to build and enhance their knowledge of devices and services.
Identified and communicated potentially complex repair situations to store leadership and original equipment manufacturers or other partners as appropriate.
Maintained an elite level of product knowledge in all Microsoft retail products, devices and services offerings.
Experience
0-2 Years
Level
Entry Level
Education
Electronics Technologies
Chief Technical Advisor Resume
Summary : Over thirteen years' experience in planning, budgeting, accounting and financial reporting for donor funded operations. Possess broad technical knowledge in accounting principles and have demonstrated a strong ability to lead training, implementation, and supervision of field-level finance operations.
Skills : Cashier, Customer Service, Cleaning, Computer Skills, Microsoft Office, Windows 8.
Description :
Facility manager of Glassblowing Department.
Responsible for maintenance of existing equipment and construction of new equipment as needed meeting specified design drawings.
Ensured that follow up work was completed on schedule by appropriate personnel to comply with OSHA and state guidelines.
Responsible for verifying studio equipment met specified standards for safety and energy consumption through periodic inspection.
Maintained a safe work environment with a zero accident record over the course of three years.
Responsible for work study student timekeeping, payroll and project designation.
Responsible for bookkeeping for entire department, including pay-outs for materials and tools, submitting invoices for approval in finance department, and record keeping.
Experience
10+ Years
Level
Senior
Education
M.F.A.
Business/Technical Advisor Resume
Summary : Technical Advisor is responsible for the overall technical direction of the organization. As such, they are responsible for maintaining the technical direction and driving it through the organization in order to meet all business goals.
Skills : Critical Thinking Attention To Detail Filing And Data.
Description :
Installed software, modified and repaired hardware and resolved technical issues.
Managed call flow and responded to technical support needs of customers.
Resolved customer issues in a clear, courteous and straightforward manner.
Demonstrated professionalism and courtesy with customers at all times.
Identified and solved technical issues with a variety of diagnostic tools.
Created cases and claims for damaged, lost or displaced products.
Resolved problems with malfunctioning products.
Experience
7-10 Years
Level
Management
Education
Diploma In Practical Nursing
Mechanical Technical Advisor Resume
Objective : Technical Advisor is the technical leader of the team and is responsible for helping to define, build and manage the product roadmap. This person will also be responsible for assessing new technologies, and analyzing competitive products.
Skills : Computer Literate, Software.
Description :
Supported and provided superior service via phones, e-mails and faxes as a receiver and caller Used questioning and listening skills that support effective telephone communication.
Used an effective approach to handle special telephone tasks like call transfers, taking messages, call backs, holds, interruptions, and unintentional disconnects.
Understood the impact of attitude in handling calls professionally Effectively dealt with job stress, angry callers, and upset customers Used the most appropriate way to communicate with different behavior types on the telephone.
Applied the elements of building positive rapport with different types of customers over the phone.
Applied the proper telephone etiquette to satisfy various customer situations.
Applied appropriate actions to effectively control a telephone call.
Identified voice skills and how to enhance a good telephone presentation.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Material Technical Advisor Resume
Objective : Considered by Leadership to be hardworking, professional with strengths in supervision, Team training. Recognized numerous times for dependability and accountability, with advanced troubleshooting capability.
Carried out a foreign assignment with BASF SE in Ludwigshafen Germany.
Worked within a Global Services group for Adhesive Raw Materials.
Provided NAFTA and South America technical support for transfer products ex-Europe.
Highlights of this position included: Organized five day training symposium on pressure sensitive adhesives and coating methods for South American Customers.
Learned German and carried out daily business in German.
Performed a Market Study for Adhesives and Construction Chemicals for Canada.
Organized and executed pilot coater trials to solve customer issues.
Experience
2-5 Years
Level
Executive
Education
Organic Chemistry
Global Technical Advisor Resume
Objective : Innovative critical thinker with proven record in building and maintain relationships, developing new business, and reaching sales goals. A self-motivated leader who takes initiative; proficient in generating and researching leads, improving processes, and organizing assignments.
Skills : Microsoft Office, Lawson, Eaglesoft.
Description :
Extensive technical knowledge on various software, hardware and network.
Possess excellent leadership, communication and innovation qualities.
Excellent problem detection abilities that help recognize malfunctioning and errors.
Capability to install, repair and update the existing technical set up.
Highly skillful at suggesting feasible and prompt solutions.
Provided world class customer service, troubleshooting and technical support.
Assisted customers troubleshooting smart phones, tables, PC's and Mac computers.
Experience
2-5 Years
Level
Junior
Education
Health Sciences
B&P Technical Advisor Resume
Objective : Reliable professional, with great drive, and potential. I possess years' of experience in the customer service area, leadership positions, and clerical. Seeking a challenging position where my skills and education will be utilized.
Skills : Microsoft Office, Sharepoint.
Description :
Taking a variety of 60-80 inbound calls related to customers OnStar hardware in the vehicle Demonstrates excellent listening and responding skills.
Demonstrated excellent verbal and written communication skills.
Listened attentively to customer needs and concerns; demonstrate empathy and sincere willingness to assist with issue resolution.
Confirmed customer understanding of the solution, and provide additional customer education as needed.
Contributed ideas on ways to resolve problems to better serve the customer, and or improve productivity using a tool called KMS.
Provided information to customers based on their particular requirements and customer profile.
Researched, analyzed and troubleshoot customer problems that may involve any or all scopes of the OnStar service.
Experience
2-5 Years
Level
Junior
Education
Education
Production Technical Advisor Resume
Objective : Over 12 years of experience in heavy-duty gas turbines. Positions held in the past include Electrician, Electrical Foreman, Owner's Representative, Electrical Field Engineer, Controls Technical Advisor and Site Lead T/A.
Collaborated with sales in growing our business, determining pricing and technical details of jobs.
Provided engineering technical support for the region and mentor young engineers.
Designed fracturing, cementing and acidizing treatments using available software.
Performed field studies to identify best treatments, product impact, and well performance.
Worked closely with customers in analyzing well conditions to maximize production and troubleshooting.
Coordinated with operations department for personnel and equipment on cementing and fracturing projects.
Keep informed of industry technical developments and new technology, participate in professional societies such as SPE.
Experience
2-5 Years
Level
Junior
Education
Mechanical Engineering
Technical Advisor/Contracting Agent Resume
Objective : Detail-oriented and results-driven Electronics Engineering Manager, offering comprehensive experience in project management and system-level electrical design and integration. Adept at managing group dynamics, as well as in motivating, guiding, and leading global teams of professionals to deliver high quality services and record-setting results. Six Sigma Green Belt Certification.
Skills : Creo, Creo Schematics, Microsoft Office, PLM, Configuration Management, New Product Development, Supply Chain Management, Management Skills, Risk Management, Cross-Functional Team Leadership.
Description :
Served as the technical expert in North America for interconnect systems and wiring harness technology.
Managed one direct and six indirect employees.
Provided technical direction and training for design and development engineers utilizing Six Sigma.
Successfully implemented Creo Schematics as the software tool for creation of Cummins wiring schematics globally.
Achieved 12% reduction in time to create new schematic.
Aligned the schematic output with requirements for 3D input to facilitate intelligent wiring harness models for all future products.
Selected by management and reliability organization to lead design effort of next-generation wiring harness.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Technical Advisor II Resume
Objective : Thirty-five years of experience designing and implementing technical processes in the oil field completions industry in a hard rock environment. Technical and managerial responsibilities increased throughout this time period. Proven ability to manage and implement processes as well as introduce new technology.
Skills : CFD, Turbulent flow, LES, RANS, Heat transfer, Team management, Six Sigma Green Belt, Linux, Matlab, Oil & Gas, Research & Development, Engineering Management.
Description :
Worked with customer engineers to put together first payment from production plan beginning alliance discussions with customer.
Troubleshot customer's project issues and diagnosed customer's error without seeing the item, then suggested alternate or easier instructions to create the same end result.
Continuously learned through others, self-educate, share specialized knowledge and expertly demonstrate and present the newest product and service offerings across all devices.
Handled acceptance of supply materials into the studio through established contacts and donations.
Conducted research to address customer concerns.
Met commitments to customers Accomplished other duties as assigned.
Multitasked across systems and applications, analyzed and resolved a variety of complex technical issues, and comfortably navigated a technical environment.
Created and worked customer cases using, OST, OPC, WIN4, and PDM.
Resulted from robust design reduced current product warranty costs by 60%.
Experience
2-5 Years
Level
Junior
Education
B.S. In Chemical Engineering
Technical Advisor Resume
Objective : Hardworking, organized, Technical Advisor professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Provided technical expertise and communication of customer needs to Halliburton operations, marketing and research.
Worked with customer starting Haynesville Field Study, resulting in improved fracturing and completion methods that reduced screen outs and increased turnaround and productivity.
Re-opened sales office in Wichita Falls, Texas.
Developed relations with 70 customers, growing revenue from $4 million to $6 million in two years.
Brought new technology into old fields, redesigned completions for West Texas operators.
Supported customer effort in Midland to save older wells by changing cementing technique.
Customer credited Halliburton as key to their success.
Experience
2-5 Years
Level
Executive
Education
B.S. In Chemical Engineering
Technical Advisor Resume
Headline : Interested in any kind of work, but I work very well when it comes to secretarial tasks or anything that involves working with people.
Skills : 8 Hour NY State Security Training Certification.
Description :
Promptly answered incoming calls and made outgoing customer service calls.
Accurately entered phone and mail orders into computer.
Responsible for maintaining a record of kit shortages and contacting overseas vendors on a weekly basis about shortages.
Offered excellent customer service by actively listening to customers' needs and empathically discussing solutions.
Responsible for technical product knowledge on all crafts offered.
Learned how to knit and crocket at an expert level.
Taught new craft techniques and explained how to work crafts to customers over the phone.
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