Medical Assistant Secretary Resume Samples

Description :

1. Ability to effectively communicate with patients, staff, students, and physicians.
2. Ability to provide excellent customer service to a variety of people.
3. Ability to promote and work in a team setting.
4. Performed elementary blood banking and clinical laboratory procedures in hematology, immunohematology, clinical chemistry, serology, bacteriology, parasitology and urinalysis
5. Collected blood specimens by venipuncture and capillary puncture
6. Packed, unpacked, inspected, stored and distributed blood and blood products
7. Assembled, disassembled and maintained laboratory equipment.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Verifies patient eligibility and enrollment by performing Defense Eligibility Enrollment Reporting System (DEERS) checks.
2. Reviews TRICARE authorizations for travel benefits and forwards requests to the travel program coordinator.
3. Compares Medical Treatment Facility referral with authorization to ensure order number is accurately reflected in TRICARE authorizations.
4. Maintains filing system of requested services.
5. Communicates with clinical, clerical, providers, patients,and families to ensure continuity of care.
6. Ensures that the medical record and documents are accurately complete.
7. Escorts patients to exam rooms, takes vital signs and obtains medical data(patient's history, symptoms, and reason for visit).

    

Experience

2-5 Years

Level

Executive

Education

BS

Description :

1. Performed clinical intake with patients to include taking and recording vital signs and patient history
2. Assisted patients as needed with walking, transfer, specimen collection, exam preparation, etc.
3. Completed occupational health testing including urine drug screens, breath alcohol testing, hair testing and physicals
4. Completed patient referrals and patient callbacks daily
5. Propered, concised and completed EMR documentation and paper-based documentation for all assessments and procedures
6. Completed provider orders per state and provider regulations
7. Managed inventory of supplies; restock exam/procedure rooms.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Serves as the first point of contact, providing exceptional customer service, when greeting and serving all patients and visitors
2. Answers phones, routing telephone calls and/or creating patient cases as appropriate
3. Returns patient voice and/or email messages in a timely manner
4. Schedules appointments in the electronic health record
5. Assists in maintaining the provider(s) schedules by moving patient appointments, following up on no-shows, and reminding patients of upcoming appointments
6. Completely documents all required demographic information in the patient’s electronic health record, updating at each visit as appropriate
7. Scans patient registration and all other relevant documentation into the patient’s electronic health record
8. Verifies patient’s insurance if eligibility was unable to be verified electronically through the electronic health record

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Accesses and flushes implanted ports, after competency validation, under the supervision of an LPN/RN
2. Collects laboratory specimens
3. Performs simple dressing changes under the supervision of an LPN/RN
4. Assists with patient education as outlined /approved by the provider or under the supervision of an LPN/RN
5. Removes flushed peripheral IV catheters, after competency validation, under the supervision of an LPN/RN
6. Verifies accuracy of or works collaboratively with front office staff to schedule appointments and or arrange referrals at the direction of a provider or under the supervision of an LPN/RN
7. Assists with completing forms for patients (i.e. FMLA, Disability, Prior Approval, etc) according to TO policies.
8. Assists with insurance pre-authorizations for scheduled visits, referrals and or medications
9. Stocks exam rooms and/or infusion room to meet daily needs.
10. Prepares and maintains supplies and equipment for clinic
11. Informs direct supervisor of clinic needs and concerns related to the work environment.

Experience

2-5 Years

Level

Executive

Education

Bachelor's

Description :

1. Participated as a Care Team member under the direction of a medical provider by assisting patients to set goals, monitor progress and address barriers to achieving goals, identify patient needs and facilitate in directing them to care coordinator or other Hamilton services to address those needs.
2. Provided patients with information and resources that will help them meet their medical goals and/or medical needs.
3. Reviewed the provider schedule and compile list of patients to be reviewed at during huddle.
4. Reviewed the EMR for patients using the appropriate template for preparation for team huddle.
5. Checked each chart for applicable lab test results and/or diagnostic test results and notify provider of any problems or concerns. Track and obtain results if not in the system.
6. Identified patients with recent ER visits, hospitalization or specialist visits; check for/obtain relevant information to support continuity of care.
7. Identified needs for patients with chronic conditions and facilitate care for patient such as contacting a care coordinator, advocating for other Hamilton services, soliciting provider to address need.

Experience

5-7 Years

Level

Executive

Education

BS

Description :

1. Maintained confidentiality and security rules when providing information to internal and external sources.
2. Attended meetings, develop weekly/monthly/yearly reports and deliver presentations /reports to internal and external stakeholders, as required.
3. Maintained open communication lines with patients and staff.
4. Worked within the parameters as defined by Hamilton Quality Department and follow established protocols to meet the requirements of regulatory agencies.
5. Participated in the Hamilton efforts related to revenue cycle, which include but are not limited to: achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.
6. Demonstrated commitment to established Workplace Values: Innovation; Integrity; Quality; Accountability; Respect; Commitment and Inclusion. Practices behaviors that effectively demonstrate the Hamilton Workplace Values and supports goal to co-create a great workplace.
7. Traveled throughout the service areas as required.

Experience

10+ Years

Level

Senior

Education

Bachelor's

Description :

1. Assists with treatments ordered by provider as supervised by provider, registered nurse or licensed practical nurse. Performs select clinical duties.
2. Interviews patients, measures vital signs, and records information on patient charts. Prepares treatment rooms for examination of patients.
3. Performs basic clerical duties including answering the phone, maintaining records, and filing.
4. Performs basic materials management functions to include ordering and stocking of supplies.
5. Assists with maintaining a clean and orderly environment.
6. Works in a constant state of alertness and safe manner.
7. Interviews and conducts preliminary assessment and triage of patients to determine reasons for visit, obtains health history and checks pulse, temperature, blood pressure, weight, height, respiration, vision and hearing as needed and records data on patient chart; reports any vital sign variations from the last clinic visit to the medical provider.

Experience

2-5 Years

Level

Executive

Education

BS

Description :

1. Ability to use a multi-line telephone, a computer, to multiple tasks within established deadlines, to work under the direction of a provider and follow instructions for work completion, and to take the initiative to resolve patient concerns and problems.
2. Ability to read and interpret medical documents and records, write at a moderate level of competence, communicate effectively.
3. Assisted physicians and nursing personnel with injections, EKGs, phlebotomy and other patient care procedures
4. Maintain established quality control standards
5. Recorded and processed patient care documentation quickly and accurately.
6. Coordinated patient care as directed by physicians, company standards and policies
7. Organized, stocked and cleaned exam and treatment rooms and sterilize instruments.
8. Maintained quality control standards and required Medical Assistant and CPR certifications.

Experience

10+ Years

Level

Senior

Education

BS

Description :

1. Greetes and prepares patients for medical examination.
2. Screens patients for appropriate information.
3. Maintains and updates patient information as necessary.
4. Prepares equipment and assist provider during examination.
5. Instructs patients according to providers directions.
6. Cleans and restocks exam rooms as appropriate between patients.
7. Assists providers in completing medical record documentation as directed.

Experience

10+ Years

Level

Senior

Education

BS