The job description of a Room Service Attendant is to take up a variety of tasks that ensure an enjoyable experience to the guests at the hotel. The day-to-day activities listed on the Room Service Attendant Resume includes some or all of these – changing bed linen and making beds, replenishing bath care products and towels, addressing guest’s queries, helping guests retrieve lost items, packing and delivering luggage of the guest, stocking supplies, taking care of laundry services of the guests, and providing meals to the room on approval.
Those applying for this role must have strong people skills to communicate politely with guests; they must take pride in getting dressed professionally and be able to pay attention to details. They should maintain physical fitness and have experience in using all types of industrial cleaning equipment and tools. Formal education is not mandatory, and applicants with good customer service experience are considered as eligible candidates.
Objective : Looking forward to start a new career in customer service. Honest and a true hard worker believe can help improve the company. A social, hard working dedicated person look forward to whoever hires.
Provided high-levels of customer service in overseeing timely food distribution in accordance with hotel policies and guidelines.
Provide prompt, efficient, and gracious customer service to hotel guests in their rooms, including answering department telephones, taking and delivering orders.
Removes serving trays from guest rooms to Maintain adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
Provide four-star service; Assist with restaurant floor duties as needed.
Prepare room service trays for room service orders from POS system Deliver room service orders, ensure guest satisfaction, and closeout tickets.
Perform tray sweeps throughout the hotel and clean room service area to maintain appropriate sanitation requirements.
Provided adequate customer service, Computer documentation of products.
Room Service Attendant I Resume
Objective : Handled these jobs efficiently and have become very confident in a fast paced and formal setting. Keep busy to pass the time so always doing something rather than waiting to be told what to do.
Skills : MS Office, Customer Service, Communication.
Prepared trays for guests, communicating with the chefs and line cooks about what was needed for the guests, wrapping and covering the hot food items.
Delivered either by golf cart or on foot the tray to the proper room, and serving the guests just as they would be served in the dining room.
Passed it was also jobbed to go pick up the trays and take them back to the kitchen for cleaning.
Offered a private picnic lunch option that was in charge of as part of the In-Room Dining as well.
Prepare and pack the necessary food items and all utensils and glassware into a golf cart.
Drive to the location of the picnic and set the table thirty minutes prior to when the guests were to arrive.
Build and light a fire if the weather deemed it necessary. When the guests arrived welcomed them and offered to pour the wine.
Room Service Attendant II Resume
Headline : Engaging, compassionate, and multi-faceted Professional seeks to leverage academic preparation and professional success toward success in an academic administration, advising.
Skills : Forklift Certified, Management.
Experience focused on providing excellent customer service to provide a positive experience and relaxing stay for each customer.
Provide excellent and friendly customer service and work well in a diverse population Make a quick assessment of guest.
Examine trays to ensure that they contain the required items. Place food servings on plates or trays according to orders or instructions.
Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.
Monitor food preparation or serving techniques to ensure that proper procedures are followed.
Carry food, silverware, or linen on trays or use carts to carry trays. Take food orders and relay orders to kitchens or serving counters so they can be filled.
Determine where patients or patrons would like to eat their meals and help them get situated.
Room Service Attendant/Representative Resume
Summary : Room service attendants in hotels of all sizes deliver food, drinks, silverware and condiments to guest rooms to fulfill guest orders.
Skills : Customer Service Experience, Call Center Experience.
Answered incoming calls from guest rooms. skilled at dealing with guest issues.
Solved minor issues with guest service if needed. Skills Used used a computer to take orders and cashier.
Exceptional customer service All food orders were called-in, scheduled and/or delivered via concierge & front desk.
Delivered and served all food and beverage orders Served guests with Marquette and Hilton standards and expectations.
Answered customer phone calls, Accurately taking beverage and food orders.
Order is delivered promptly Take payments via credit card, cash, and items charged to the room.
Provide friendly transportation to hotel guests. Chip in to help others in their activities to improve service level for guests.
Room Service Attendant/Co-ordinator Resume
Summary : A Position In an establishment, with A strong will to improve its efficiency through diligence, competence and hard work.
Skills : Management, Sales, Construction.
Began waiting tables and eventually settled into the room service position.
Considered this the best job of all the service jobs available at the hotel. Think well on feet, and this job allowed to demonstrate that in the service industry very well.
Excelled at interacting with the public, and was able to deal with the stress of being overwhelmed with business in a very proactive manner.
Received orders from guests and served in an efficient, pleasant and professional manner.
Set up and cleaned all areas required for regular in house guest and banquet groups
Provided a variety of tasks related to serving food and beverage in guest rooms
Contacted food vendors and ordered all necessary supplies for room service department.
Room Service Attendant/Analyst Resume
Headline : Experienced Direct Service Provider professional with strong leadership and relationship-building skills.
Skills : Speak Spanish, Typing skills of 70 wpm.
Prepare all food and drink orders under thirty minutes.
Evanston Golf Club-Skokie, Illinois Greeted as well as seated all incoming guests.
Performed all closing duties for the night.
Responsible for money drawer The main hostess for mornings, also responsible for bussing tables, expediting for servers.
Delivered room service orders to the appropriate rooms in a timely manner.
Strong customer service skills as needed. Answer room calls and places room service orders.
Maintain clean and orderly suites and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Lead Room Service Attendant Resume
Summary : To obtain a position, in a exciting and challenging environment that will enhance social, and cognitive skills in the work-force.
Skills : Microsoft office, Microsoft excel.
Work in a high functioning, fast-paced, team effort establishment.
Delivered precise guest orders to private rooms in an accurate amount of time.
Maintained the exact ordering of entree before and during delivery. Stocking of the refrigerator before guest arrival.
Golf Championship, weddings, golf tournaments, USO preparations documented.
Achieved our mission statement on a daily basis.
Documentation was kept up to date for all purchased supplies Verbal skills were used during phone calls, orders, inventory, guest services, and deliveries.
Pickup is done at a certain time before guest arrival.
Room Service Attendant III Resume
Summary : To bring to an organization enthusiasm, dedication, responsibility and excellent work ethic. Room Service Attendant provides service in the hotel’s rooms, and in the lobby, restaurant and bar. This is a fast growing industry and room service is a critical part of that growth.
Skills : Customer Service Skills, Hard Working.
Each day collect all pre-order forms and type them into the computer.
Set up trays and deliver food in a timely manner.
Required to cook would be a team player and help when needed.
Provided great customer service received good comments from guests.
A lot of returning guests that would ask for personally.
Showing that was a team player. Skills Used Inbound call services and customer service.
Received calls from guest's rooms and made food orders to be delivered.
Associate Room Service Attendant Resume
Summary : To utilize skills in a professional and productive establishment. Deliver packages that arrive for a guest and take care of guests' dry cleaning orders
Skills : Technical Skills, MS-Excel.
Patient food orders by phone, processing orders and final delivery to patients.
Duties also included coffee shop services, and fill in on processing orders and finalizing cash.
Manage catering events within the hospital.
Provided high customer and patient services, and always meeting time deadlines.
Provided purchasing for all floor stock and for patient services on a weekly basis.
Excellent customer service skills and providing the highest customer service to patients.
Ability to manage staff and preparations for catering events.
Bachelor Of Science
Room Service Attendant Resume
Summary : Room Service Attendant is responsible for delivering food and beverages to guests in their rooms. The Room Service Attendant will be responsible for taking food and beverage orders, delivering the order to the room, and ensuring that the room is clean when they are done.
Skills : Communication Skills, Hard Working.
Examine trays to ensure that they contain the required items.
Place food servings on plates or trays according to orders or instructions.
Monitor food distribution, ensuring that meals are delivered to the correct recipients.
Load trays with accessories such as eating utensils, napkins, or condiments.
Monitor food preparation or serving techniques to ensure that proper procedures are followed.
Food orders and relay orders to kitchens or serving counters so they can be filled.
Prepared food items, such as sandwiches, salads, soups, or beverages.