A Medical Office Secretary provides support to the medical office, and provide the needed information to the patients, medical staff, and visitors. A well-drafted Medical Office Secretary Resume indicates the following duties and responsibilities – receiving and assisting patients; typing medical documents, maintaining detailed patient records; managing office communications; scheduling medical appointments; working with the insurance companies for claims processing; processing bills, payments and invoices; and ensuring confidentiality with sensitive information.
Apart from proven work experience, the following skills are needed – knowledge of medical terminologies, regulations and medical office procedures; knowledge of medical coding, experience processing insurance claims; knowledge of MS Office, EHR and databases; and patience. A high school diploma and additional training in Medical Administration are commonly seen on resumes.
Objective : Highly qualified Medical Office Secretary with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : MS Office, Medical Skills, Administrative Skills.
Description :
Answered 4 line telephones. Retrieved medical files.
Filed x-ray films, and reports.
Received written procedure orders from physician offices.
Generated computerized orders for exams.
Participated in conference calls to learn updated company software.
Assisted other hospital personnel in learning the new software to include: nurses, radiology techs, and doctors.
Scheduled outpatient exams.
Experience
2-5 Years
Level
Junior
Education
Certificate In Paralegal
Medical Office Secretary Resume
Objective : Motivated professional with an extensive background in medical secretary. Demonstrated success at developing and maintaining key relationships between a myriad of stakeholders. Strong ability to readily adapt and function in complex and ambiguous environments. Highly skilled at effective interpersonal communication.
Skills : Good Communication and Interpersonal Skills.
Attention to Detail.
Description :
Responsible for administrative and clinical assistance to include: insurance authorizations to ensure surgical and diagnostic procedures met insurance criteria.
Collected payment for all services rendered to include co-pays and insurance deductibles.
Scheduled meetings, special events, as well as managed accurate calendar and clinic/ surgery schedule for a physician, additionally supported clinical team in customer service issues and billing issues.
Maintained private patient data as required.
Responsible for providing assistance with billing issues and researching patient accounts.
Precisely verbally communicated clear answers by telephone, formal letters, and or by electronic mail; while servicing patient complaints, and inquiries.
Utilized online database and systems to obtain certifications and insurance authorizations for all surgical procedures performed, and all diagnostic testing ordered by the doctor.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Medical Office Secretary Resume
Objective : Under the supervision of the site Practice Manager, provide administrative support to physicians in a high-volume ambulatory clinic setting, functioning as the primary interface between patients and providers.
Skills : Good Computer Skills, Communication Skills.
Description :
Managed clinic schedule and calendar.
Generated daily, weekly, and monthly quality reports.
Scheduled medical tests, chart processing, patient and MD translator (Spanish), appointments.
Operated with Medical Records and responsible for working with spreadsheets, deliver charts to the doctors, file, and data entry.
Checked-in and checked out, scheduled appointments -Pulled charts for upcoming appointments.
Listened to the dictation of a doctor or other healthcare professional.
Experience
2-5 Years
Level
Junior
Education
Registered Medical Assistant
Medical Office Secretary Resume
Headline : Seeking a Medical Office Secretary position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Collected copay, coinsurance, deductibles, and past due balance.
Answered phone and schedule appointments. Obtained authorizations for surgery, MRI/test.
Scheduled outgoing referrals to other providers. Posted insurance payments.
Followed up on commercial and workers compensation insurance denials.
Received and directed patients and visitors coming into the department, facilitating their registration when indicated.
Scheduled appointments and facilitates scheduling for patients, families, and referral sources
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Medical Office Secretary Resume
Headline : As a Medical Office Secretary, responsible for assisting, monitoring and managing scanning and filing of documents, and sending out medical records requests. Closing orders while filing based on receipt of the reports, process referrals using e-fax, and submit insurance referral authorizations.
Skills : Microsoft Office, Medical Skills, Administrative Skills.
Description :
Greeted incoming patients into the physician's office, verified patient information such as an address, phone number, and current insurance.
Answered telephones, retrieve faxes, and sort daily mail.
Scheduled and canceled patient appointments, collect co-payments, balance cash drawer.
Ability to multi-task, deliver great customer service, and pay attention to detail.
Transcribed and interpreted the dictation into diagnostic test results, operative reports, referral letters, and other documents
Translated medical abbreviations and jargon into the appropriate long form.
Answered telephones, route callers, take messages, and provides routine information to callers.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Medical Office Secretary Resume
Summary : To obtain a full-time job in a medical office. Excellent team player and can also work independently without supervision. Would like a chance to utilize my skills in a medical office setting and be a positive influence and an asset to the office.
Skills : Microsoft Office, Interactive Intelligence, Organizational Skills.
Description :
Filed claims, edited claims, and submitted claims both manually and electronically.
Researched denials and solved problems with claims to have them correctly paid.
Posted insurance payments to patient accounts, balanced daily spreadsheets.
Worked accounts for billing and collection and sent out bills and made collection calls.
Temporarily managed an office of 4 employees during the interim of finding a permanent manager.
Identified inconsistencies, errors, and missing information within a report that could compromise patient care.
Followed patient confidentiality guidelines and legal documentation requirements.
Experience
10+ Years
Level
Senior
Education
Vocational In Medical
Medical Office Secretary Resume
Objective : Medical Office Secretary with 2+ years of experience in Managing requests and providing prompt follow-through of the release of information requests.
Skills : Computer, Microsoft Word, Transcription.
Description :
Greeted patients and visitors, check patients in and out for multiple providers in a busy family medicine clinic.
Obtained necessary documentation and entered demographic data into AllScripts and Athena electronic programs for hospital-wide access.
Answered incoming calls and document clinical tasks requested and assign and track the progress of clinical tasks documented for physicians and nurses on the clinical team.
Entered, reviewed, and submitted charges for patient procedures and services daily.
Collected co-payments and reconcile all daily reports and deposits for accuracy.
Obtained and verified insurance authorizations/precertification.
Completed and processed medical release requests.
Experience
2-5 Years
Level
Junior
Education
Medical Office Management
Medical Office Secretary Resume
Summary : Seeking a medical position in an office, where I can utilize my extensive computer and medical apparel knowledge, strong organizational abilities while demonstrating quality communication skills and patients service.
Skills : Handle Telephone and Office Reception, Operating Skills.
Description :
Checked patients in/out, along with verifying patient's demographic and insurance information.
Verified insurance eligibility by using verify and insurance websites.
Researched and explained billing issues with patients.
Scheduled appointments and typing. Took blood pressures and weight Collection of co-payments, insurance billing, and light accounting.
Scheduled appointments, answering phones, typing physician's reports, assisting in the administrative office, filing patient charts, documentation.
Processed data into account payables program. Responsible for greeting all patients. Manage and control all data input into the data tracking software system.
Answered phones and assisting patients, dictation, filing, various office duties.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Medical Office Secretary Resume
Objective : Over 2 years of experience in a medical office or hospital setting preferred. Knowledge of medical office procedures and terminology and also Knowledge of basic arithmetic to make calculations, balance, reconcile figures and make changes accurately.
Skills : MS Office, Medical Skills, Medicare.
Description :
Greeted patients and visitors, checked patients in and out, and obtains necessary documentation.
Obtained and verified insurance authorizations/precertification.
Completed medical record release requests and schedules/confirmed patient appointments.
Provided general office and clerical support to assigned out-patient/medical office.
Also familiar with Medical Records and obtaining necessary paperwork.
Answered phones and scheduled patients according to the appropriate template.
Participated in all aspects of patient care including dispensing medications via oral, and injection.
Experience
2-5 Years
Level
Junior
Education
BS In Health Administration
Medical Office Secretary Resume
Objective : To obtain a rewarding Medical Office Secretary position where a highly motivated and enthusiastic individual as myself can become a valuable member of your organization.
Skills : Microsoft Office, Communication skills, Medical skills.
Description :
Maintained accurate records of patient care, condition, progress, and concerns.
Responded appropriately to the physical, emotional, and developmental needs of patients.
Obtained information about clients' medical history, drug history, complaints, and allergies.
Scheduled and accompanied clients to medical appointments.
Maintained a clean, healthy, and safe environment.
Performed clerical duties, such as word processing, data entry, answering phones, and filing.
Documented objective data and routine aspects of patient care.
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