A Medical Support Specialist works in medical facilities and supports doctors with administrative work, scheduling patient appointments, and record-keeping tasks. The most common work activities carried out on daily basis is listed on the Medical Support Specialist Resume as – answering phone calls and emails; greeting patients and visitors, answering basic questions and directing them to the correct departments; verifying patient’s insurance information, assisting doctors with patient examinations, collecting and documenting patient’s basic health information; recording doctor’s orders regarding patient care, and tracking inventory and ordering supplies.
The most sought-after skills for the post include the following – administrative experience, basic knowledge of medical terminologies; experience with electronic medical records, and scheduling skills, and basic computer skills. Formal education to a high school diploma or GED level is sufficient to enter the occupation, however, certain medical facilities want their employees to have a necessary certification or vocational training in the medical support field.
Headline : Seeking a position in the Medical and/or Customer Service field where I can utilize my people skills and experience to be of service to others.
Trained and supervised less experienced employees to also perform these actions.
Admitted patients into given wards for treatment, observation, and/or surgery.
Checked patients into Emergency Room, enters data into computer concerning patients diagnosis, and ward locations.
Registered patients into system and maintains registration records.
Administered and records means tests for patients financial assessment.
Received doctors orders, prepares paperwork for nurses records and doctors orders.
Performed interviews for and acquires signatures from patients for consents to perform these actions.
Experience
5-7 Years
Level
Executive
Education
AA In Theater Arts
Medical Support Specialist Resume
Objective : 25 years of Customer Service, Leadership, Public Relations, and Administrative processing skills. Embrace challenging projects and enjoy working in a self managed, fast paced environment, also capable of working well in a team environment.
Responsible for the integrity, maintenance, and updating of various systems, including MemBRS, CSW, and P8/FileNet.
Updated the system as warranted to reflect prior authorization case status.
Ensured all contacts and inquires were logged as necessary, as received through different channels including internal and provider sources.
Created & maintained an atmosphere of confidentiality and trust, as it relates to sensitive health & personal information (PHI).
Logged requests for for medical review.
Created & closed case files for every inquiry.
Updated & maintained database of Prior Authorization team workload & case history.
Organized and coordinated all clerical activities within Prior Authorization unit.
Prepared reports, handled inquiries, and coordinated work between clerical and professional staff.
Experience
2-5 Years
Level
Executive
Education
English
Medical Support Specialist Resume
Summary : To Obtain a position as a Medical Assistant with an organization that will value my existing skills, while providing both personal and professional growth.
Skills : Allied Health, All Aspects Of Allied Health. Check In Check Out Patients, immunizations, D.O.T Physicals.
Description :
Worked directly under a Physician.
Greeted Patients, get them checked in and out.
Scheduled Appointments for patients.
Completed all medical and administrative tasks.
Ensured that our customers receive the best possible products and services.
Performed health care quality analysis on product usage.
Managed the team at all levels to produce excellent results.
Reported to management as needed and required, with regular updates.
Experience
7-10 Years
Level
Management
Education
Certificate In Administration
Medical Support Specialist Resume
Headline : Medical Support Specialist is responsible for providing exceptional customer service for the company Health Care Products.
Skills : Microsoft Word, Internet, Medical Assisting.
Description :
Performed X-Rays for patients with injuries.
Taken vital signs, EKG, PFT, audiograms, visual acuity checks.
Performed blood draws, vaccine injections PPD, Hep-B series, T-Dap.
Assisted physicians with suturing, removals, respiratory physicals, fit test.
Performed Non-Dot/ Dot urine drug screens, and breath alcohol tests for employers.
Answered phones, making copies of paperwork, check in patients at front desk.
Obtained medical patient history for urgent care patients, dispensing antibiotics.
Bandaged, splinted, ace wrapped wounds, lacerations for injury care.
Experience
5-7 Years
Level
Consultant
Education
Bachelors in Science
Medical Support Specialist Resume
Summary : Experienced Medical Support Specialist in occupational health offering over ten years of management with a reputation for meeting challenges, organizational goals, and objectives, while possessing a comprehensive background in leadership, strategic planning, risk management, and critical thinking derived from both a strong corporate and military background.
Assisted the Director of Nursing and Nursing manager.
Ensured that the vehicle maintenance process is carried out.
Helped coordinate and set up medical appointments.
Implemented a new usable inventory system.
Experience
7-10 Years
Level
Management
Education
A.A. In Sports Medicine Tech
Medical Support Specialist Resume
Objective : To attain a professional Medical Assistant position in a reputable medical facility where I can utilize strong organization and communication skills to the betterment of patient health, and to develop and enhance my hands-on skills and knowledge in the medical field.
Skills : Microsoft Word, Electronic Medical Records, Supervising , Inventory Management, EKG Performing .
Description :
Obtained vital signs, social and medical history, then documenting into patients electronic medical records/ paper charts.
Greeted and escorted patients to their exam rooms or destination.
Administered and documented injections, supplying medication treatment and medical supplies with verbal and written instructions.
Draw Venipunctures, creating lab requisitions and sending out lab work ordered.
Collection of Urinalysis, documenting and reporting them to the physician.
Answered/transferred telephone calls.
Performed Audiograms, snellen vision exams, Titmus vision exams.
Experience
0-2 Years
Level
Entry Level
Education
Technical
Medical Support Specialist Resume
Headline : Medical Support Specialist will be responsible for providing a broad range of care to patients within the company local area. This includes assisting with patient care, and responding to emergencies.
Skills : Injections, Venipuncture, Patient vitals, Electronic medical records, Fluent in Spanish and English.
Description :
Answered calls for medical pre-certification and contacting hospitals/MDO for medical information, as well as sending notification to hospitals, patients and doctors.
Indexed faxes from the Web-Extender which logs incoming faxes from the hospitals/MDO.
Able to code using ICD-9 (International Classification of Disease 9th Revision) and am familiar with CPT (Current Procedural Terminology) that utilizes medical terms.
Worked and have maintained high productivity and quality of work acceptable to the Intracorp standard.
Held responsibilities of notifying doctor offices regarding physician review outcomes, as well as conduct peer to peer review.
Responsible for setting up appointments for doctors to express concerns.
Assisted a physician advisor and would follow up with checking up to make sure the advisor meets State, Federal, URAC and Intracorp standards.
Responsible for investigating and resolving issues between the sales department and client.
Experience
5-7 Years
Level
Executive
Education
General Studies
Medical Support Specialist Resume
Summary : An Medical Support Specialist / Clinical Assistant or related position where I will utilize my organizational, clerical and computer skills to provide quality customer service and efficient office operations.
Skills : Former Certified Dental Assistant, Obstetrical Nurse, Nurse Educator.
Description :
Assisted with all aspects of patient care delivered by Physician or CRNP.
Provided support all activities and necessary functions related to providing high quality professional care in patient and family-centered fashion that is customer friendly.
Completed day-to-day operations of outpatient office to support the clinical care of CRNP/MD.
Performed duties to support clinical care of clients within scope of training and as authorized by supervising physician.
Facilitated and coordinated patients record.
Able to be a leader in this newly create position as well as being a mentor and providing training for 5 + new hires.
Recognized by peers and leaders as a dedicated employee willing to go above and beyond to meet patients needs in a fast paced environment.
Experience
7-10 Years
Level
Management
Education
Certificate
Medical Support Specialist Resume
Summary : Medical Support Specialist provides the care and support to patients and families, while generating revenue for the practice. The Medical Support Specialist is responsible for providing medical care to patients and families, while generating revenue for the practice.
Planned and carried out assignments with minimum or no supervision, completed processes for transcribing provider orders in the event of computer downtime, and used initiative and resourceful deviating from traditional methods.
Provided training to new employees on the use of Vista and CPRS database systems.
Maintained patients movement within the ward with CPRS and Vista to perform bed assignments, admissions, discharges, and transfers using a computerized patient medical record databases system.
Scheduled and assisted the veterans and the medical staff teams with requested procedures and follow-up appointments with training in medical terminology, and provided informational assistance.
Performed administrative matters in the interest of the veterans.
Ensured adequate unit supplies were available for patient care area for employees and computer contingency availability and readiness.
Transferred/ routed exams from Pac server to local hospitals and clinics.
Experience
10+ Years
Level
Senior
Education
Information Security
Medical Support Specialist Resume
Objective : To obtain a medical assistant position where i can utilize my knowledge and expand my medical abilities. I am an experienced medical assistant who is eager to work.
Skills : Call Center, Patient Scheduling, Switchboard.
Description :
Worked in the medical center red clinic as a medical appointment scheduler.
Communicated with the patients and medical staff.
Answered a multiple line telephone system.
Documented all incoming messages and clinic appointment.
Scheduled return medical doctor or nurse appointment.
Processed all call in prescription refill order for the patients.
Updated the patients demographic and insurance information into the computer and filing the patients files.
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