A Member Services Coordinator will provide assistance and support to the members of the organization by undertaking various tasks like managing correspondence, taking phone calls, promoting products and services, answering to questions, guiding junior members, giving instructions to other members, analyzing complaints, and developing new procedures. Members Services Coordinator Resume includes tasks like implementing customer retention campaigns, coordinating activities between various departments like logistics and production; developing, managing, and tracking member retention efforts; assisting customers regarding the company’s products and updating account information.
The strongest portfolio will emphasize skills like – telephone etiquette, customer service orientation, communication skills, MS Office proficiency, ability to multitask, excellent knowledge of marketing and customer service, proficiency in using printers, scanners, and other office equipment; and solid time management skills. Although formal education is not compulsory, those seeking to work in this line should depict at least a bachelor’s degree in related fields.
Objective : Obtain full time position where background providing excellent customer service, proficiency using computer technology experience ensuring organized and efficient work flow utilized.
Skills : Microsoft, Excel, Event Planning, Word, Powerpoint, Customer Service, Time Management, Project Management.
Description :
Established new corporate credit union memberships services, including completion appropriate in-house Federal Reserve forms.
Services provided included setting-up currency ordering, ACH processing, money order clearance, cashier's drafts, and check collection.
Initiated follow-up on all new services established for the members.
Provided back-up for the Cash Management desk required.
Balanced all Federal Reserve transactions, monitoring Federal Reserve account.
Monitored included determination, and resolution when inadequate funding existed to meet the requirements of all daily transactions.
Established and maintained credit union accounts.
Experience
0-2 Years
Level
Junior
Education
Degree
Sr.Member Services Coordinator Resume
Summary : Innovative motivating operations leader with a demonstrated track record running business/military operations on large scales from formation to launch. Experienced supervisor known for building strong client relations, analyzing an organization's critical strategies through deep dive analysis, recognizing customer needs potential opportunities, and helping senior management engender revenue increasing decisions through solid project management operational skills.
Maintained databases for regional association with membership. Database management includes data input, updates, queries, and reports.
Managed member communications, scheduling, logistics, and agendas for association events and bi-annual board meetings.
Assisted president directors with editing newsletters and reports.
Compiled results analyze data for annual wage and benefit surveys.
Organized judging, presentations, data entry, and display for entries in annual graphic excellence award gala.
Established venues and catering contracts within annual budget.
Managed WordPress website, social media for associations.
Experience
10+ Years
Level
Senior
Education
BS
Jr. Member Services Coordinator Resume
Summary : Skilled all aspects customer service and office administration. Accustomed working in fast-paced environment. Ability multi-task handle types client situations.
Skills : Customer Service Skills, Training & Development, Adobe Photoshop, Microsoft Office Suite, Supervisory Skills, Team Player.
Description :
Provided customer technical support Association members provide technical support to staff.
Maintained accurate updated member records in Association database.
Assisted with member retention recruitment.
Managed weekly communications between State Organizations and elected Association representatives.
Maintained an online calendar ensure it provides accurate and up-to-date information for Association and affiliated organizations.
Completed updates of four online prep courses each year for the Association's Education Department.
Managed process creating distributing new member materials to new Association Members weekly.
Experience
7-10 Years
Level
Management
Education
Art Institute
Asst.Member Services Coordinator Resume
Summary : Secure responsible career opportunity, where can fully utilize training and management skills, while making significant contribution success YMCA.
Skills : Linux, Microsoft Office, Computer Skills, Membership Retention.
Description :
Provided exceptional customer service developing good working relationships with customers.
Resolved customer problems & complaints to ensure customer satisfaction.
Created & developed innovative ways of streamlining operations processes wherever possible within guidelines of customer requirements & team goals.
Completed assisted with miscellaneous projects as needed.
Provided support to other Logistics Teams & interact with other departments respond to their needs.
Maintained knowledge of all modes of ERAC transportation programs i.e.
Experience
7-10 Years
Level
Management
Education
BS In Mathematics
Associate.Member Services Coordinator Resume
Summary : Extensive background in customer service, project management and team building Proficiency with mobile and desktop applications for office productivity, order writing and vendor management Professional. Become team member with exciting company which will allow skill set help company reach its goals.
Skills : Microsoft Office Word, Microsoft Excel, Microsoft Outlook, Data Entry.
Description :
Processed membership dues payments via credit card, cash, or check.
Balanced batches, making daily deposits, issuing refunds when necessary filing daily batches.
Processed monthly chapter reimbursements, organizing packets and mailings.
Entered new members, applying tracking codes, auditing entered data making corrections necessary.
Processed chapter fundraiser packets, entering member's information, balancing applications against checks, and charge amounts.
Entered tracked codes and sponsors, and filing applications.
Opened sorting, categorized incoming Membership related mail.
Experience
7-10 Years
Level
Management
Education
AA In Liberal Arts
Member Services Coordinator III Resume
Headline : Seeking position in dynamic challenging work environment part of team. have 25 years experience health care, hospitality, customer services, management.
Skills : Microsoft Office, Adobe Creative Suite, Customer Service.
Description :
Prepared for monthly , annual income and budgetary projections.
Managed Cincinnati Art Museum Annual Fund.
Planned execution of all member events.
Updated and maintenance of Art Museum website using Absolute News Manager.
Devised and executing membership promotions on and off-site.
Assisted in major fundraising events, Corresponding and meeting with members and prospective members of the Art Museum.
Worked with other department leads in resolving all member-related questions and issues..
Experience
5-7 Years
Level
Executive
Education
Master's In Public Administration
Member Services Coordinator II Resume
Headline : Highly creative Pharmacy Technician with customer service background, including Pharmacy, Administration Project Management. Versatile professional who adapts well rapidly changing environments.
Skills : Computer Literate Including Excel, Word, PowerPoint.
Description :
Responsibled for bringing clientele with delinquent accounts current.
Accessed clientele's choice to cancel account.
Accurately entered clientele data, along with filing that information manually.
Professionally answered calls and booking appointments.
Fixed appropriate forms to clientele insurance companies.
Ran reports on time and correct any errors along with staying within budget.
Objective : To acquire challenging position that will lead advancement through on job performance while enhancing current knowledge and skills. Experienced supervisor known for building strong client relations, analyzing an organization's critical strategies through deep dive analysis, recognizing customer needs potential opportunities, and helping senior management engender revenue increasing decisions through solid project management operational skills.
Skills : Customer Service Skills, Training & Development, Adobe Photoshop.
Description :
Ensured that Club offers best service, knowledge, and assistance to our Members and Guest.
Answered phones, email other correspondence inquiries.
Assisted Members with requests complaints.
Liaisoned between the team upper management.
Attended Manager Meetings on weekly basis.
Welcomed visitors, answer phones and relay messages.
Provided support to other Logistics Teams & interact with other departments respond to their needs.
Experience
2-5 Years
Level
Junior
Education
Associate In Liberal Arts
Lead Member Services Coordinator Resume
Summary : Member Services Coordinator (MSC) is responsible for providing support to members, customers and guests of the company. This includes answering all questions relating to membership services and general inquiries, as well as assisting with new sign-ups.
Directed outreach efforts implemented lead generation tactics to procure new members.
Conducted daily facility tours to drive community interest.
Managed 25+-person staff team.
Processed, compiled, organized new membership information using Microsoft Excel, Word, Outlook.
Promoted from front-desk receptionist site manager / member services coordinator in recognition of first-rate customer service and multiple client satisfaction reports.
Leveraged advertising, community outreach education, membership incentive programs to generate new client enrollment.
Experience
10+ Years
Level
Senior
Education
BS
Member Services Coordinator Resume
Summary : Member Services Coordinator is responsible for establishing an effective relationship with the members of a company’s sales force. The role includes working with the sales team to establish and maintain a strong customer relationship.
Skills : Sales, Retail, Floor Management
Description :
Worked with Marine Department, Reservations, Golf, Equestrian, Transportation, Food/ Beverage, Sales and Marketing meet all needs associated with the rights and privileges of members.
Assisted in screening all homes in the rental program for expected guest.
Handled all incoming phone calls and route to the appropriate departments or persons.
Communicated any special needs or request of members to the appropriate departments.
Screened potential buyers for the Marketing Department.
Scheduled reservations for members to attend community activities..
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