Description :

1. Closely worked with Business Analysts to gather and define feature requirements.
2. Worked on online/on-premises, upgrading CRM 2015 into CRM 2016 on-premises.
3. Re-created all plug-in source code and established a new solution containing all web resources and plug ins (this was done mostly using Reflector).
4. Generated solution diagrams as well as data diagrams for future implementation.
5. Migrated from rollup 11 to rollup 18 and fixed all the user ticket items regarding CRM.
6. Integrated Dynamics CRM with third-party applications, streamlining data flow and improving reporting efficiency by 25%.
7. Led a team in migrating legacy systems to Dynamics CRM, completing the project 15% under budget and ahead of schedule.
8. Designed and deployed custom dashboards in Dynamics CRM, providing real-time insights that improved decision-making processes.

Experience

2-5 Years

Level

Junior

Education

BSc CS

Description :

1. Works with project team members, including writing functional specifications, design documentation, coding, unit testing, debugging, integration, performance tuning, and maintenance of assigned software modules.
2. Works with business owners to understand complex requirements and ensure business needs are addressed.
3. Documents all work under development standards and procedures
4. Develops solutions according to requirements and quality standards, as well as delivers within defined timeframes with minimal rework
5. Builds D365 CE forms, screens, and views as well as workflows and reports
6. Customizes business logic with client-side scripting and plug-ins as appropriate
7. Develops integrations between D365 CE and other enterprise systems

Experience

10+ Years

Level

Senior

Education

B.S. in CS

Description :

1. Demonstrates core competency in programming fundamentals and best practices such as SOLID, Object-Oriented design principles, DRY, and Domain-Driven Design
2. Designs, builds, and maintains high-performing, reusable, and reliable code
3. Participates in all phases of SDLC, including design, development, testing, documentation, and support.
4. Collaborates with business analysts, product owners, project managers, and vendors/consultants to develop solutions that meet specific business objectives
5. Understands business requirements and designs with the ability to transform them into technical requirements, producing high-quality solutions.
6. Identifies, documents, and implements appropriate patterns and standards that increase developer productivity and code quality in the D365 CE platform
7. Performs code reviews to enforce patterns and standards in our code base.

Experience

2-5 Years

Level

Junior

Education

B.S. in CS

Description :

1. Involved in understanding the requirements and reviewing existing technical design documents of the CRM 2015 system.
2. Participated in various discovery meetings to gather requirements for effective upgrade and development.
3. Responsible for overseeing customer requirements, development, testing, and deployment of Microsoft CRM projects.
4. Part of the team to install/configure dev/test environment, also set up and document policies for solution/version control of all customizations.
5. Extensively worked on upgrading several business applications to integrate with the new version of CRM 2015.
6. Responsible for upgrading several plugins, workflows, and other client and server-side customizations to work with CRM 2015 version.
7. Integrated and monitored SharePoint 2013 integration with CRM 2015 for document management under different site security settings.

Experience

2-5 Years

Level

Junior

Education

B.Sc. CS

Description :

1. Involved in requirements gathering, analysis, and project planning.
2. Created and customized reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
3. Customized Workflows and plugins for automated processes, based on the requirements from the sales and marketing department to increase visibility and efficiency.
4. Created SSIS packages for different data loading operations for many applications.
5. Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
6. Developed business objects using C# for various modules.
7. Worked on setting up the relationship between System & Custom entities.

Experience

5-7 Years

Level

Executive

Education

BSCS

Description :

1. Designs, documents, builds, tests, and deploys Microsoft Dynamics 365 CRM system enhancements that include complex formula fields, field dependencies, validation rules, workflow rules and actions, approval processes, reporting, dashboards, and system upgrades
2. Collaborates with end-users and business owners to create and update SharePoint sites, lists, libraries, pages, apps, forms, and workflows
3. Assesses the existing implementation and re-engineers to make it more robust and user-friendly.
4. Improves the usability of the solution. Make it more user-friendly.
5. Resolves complex technical issues by taking ownership and collaborating with various internal teams.
6. Participates in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, deployment, and support.
7. Contributes to infrastructure improvements, architecture, development, and deployment.

Experience

7-10 Years

Level

Management

Education

BSc CS

Description :

1. Designs and documents custom-developed and custom-configured solutions using Microsoft Dynamics 365 and C#/.NET code.
2. Provides the highest level of technical expertise for Microsoft Dynamics 365, XRM custom solutions, and assigned custom-developed applications.
3. Develops and maintains existing Windows service applications, Microsoft Dynamics 365 plugins, SharePoint customizations, and custom .NET applications.
4. Works with end users to develop business requirements and build technical solutions to meet specified requirements.
5. Performs regular maintenance on the Microsoft Dynamics 365 platform, including upgrades, custom scripts, assisting users in bulk updates, and monitoring license usage.
6. Maintains user access by performing regular user access and security audits.
7. Develops technical designs that favor using built-in Microsoft Dynamics 365 functionality and customizing where needed.

Experience

2-5 Years

Level

Junior

Education

B.Sc. in CS

Description :

1. Gathered and determined requirements from Customer Care Department and other business units.
2. Designed and documented the CRM solution architecture.
3. Created CRM reports and custom dashboards using SSRS and custom forms Worked with Agile Development Methodology Designed a plugin to generate case number on create of new record.
4. Customized fields, forms and views for new modules to be added to existing CRM system.
5. Created and changed workflows based on requirements.
6. Designed and created a new business process.
7. Conducted end-user training and administrator training.

Experience

5-7 Years

Level

Executive

Education

B.S. in CS

Description :

1. Ability to work with collaborative teams to achieve organizational goals, and passionate about building an innovative culture.
2. Partners with multiple teams to ensure appropriate integration of functions to meet goals, as well as identify and define necessary system enhancements to deploy new products and process improvements.
3. Resolves a variety of high-impact problems/projects through in-depth evaluation of complex business processes, system processes, and industry standards.
4. Works with the business to assure high quality, timely delivery and implementation of the projects.
5. Responsible for the development and on-going support of custom applications and objects within Microsoft Dynamics CRM.
6. Designs business processes and integrations between Microsoft Dynamics CRM applications and other applications.
7. Develops SSRS reports using Microsoft SQL and FetchXML.

Experience

10+ Years

Level

Senior

Education

B.Sc. CS

Description :

1. Customized Account Entity fields and related the Account Entity with all other Custom Entities.
2. Modified the Sitemap file to display all the related entities in the navigation bar of the Account record.
3. Pre-populating the last created record data into the new record form using JavaScript, CRM Web Services, and XML object, thus saving time for the user to enter repeated data.
4. Developed complex reports using SSRS and deployed into MS CRM.
5. Developed UI workflow to add a default price list when new products are created.
6. Imported products from a CSV file using Data Maps and Imports.
7. Trained users on using the Microsoft CRM Outlook client with Online and Offline mode features.

Experience

7-10 Years

Level

Consultant

Education

M.S. IT