Network Support Engineer Resume Samples

The job role of a Network Support Engineer is to design, build and analyze computer or data systems of the organization. The typical job duties that can be found on the Network Support Engineer Resume are – installing new software, installing new hardware, fixing network faults, overseeing security of all systems, network maintenance, training staff on new systems, supervising helpdesk staff, providing technical support to the users, monitoring day-to-day network use, upgrading old network systems, and responding to technical inquiries.

Aside from formal education, the job applicants are supposed to depict on the resume plenty of work experience and the following skills – multitasking abilities, an up-to-date knowledge of latest trends in networking field, and in-depth knowledge of network type mainly with LAN, WAN, GAN and MAN. A Bachelor’s degree in Computer Science or information technology is commonly seen on most resumes.

Network Support Engineer Resume example

Network Support Engineer Resume

Summary : Over 9 Years of experience in IT industry with managing and maintaining various Network Infrastructure, remote support requirements and IT security. Strong experience in Network security using ASA Firewall, Checkpoint, Juniper SRX, Palo Alto, Cisco IDS/IPS, AAA, and IPSEC/SSL VPN.

Skills : MS Office/MS Access 2010/Windows 7/Linux/Bash.

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Description :

  1. Responsible for performing administration on BGP & OSPF routing protocols.
  2. Configured route redistribution between EIGRP and OSPF.
  3. Involved in Network Designing, Routing, DNS, IP Sub netting, and TCP/IP protocol.
  4. Performed Route Filtering and Route Manipulation by applying distribute-lists, route-maps and offset lists.
  5. Provided Layer-3 redundancy by implementing HSRP in the network.
  6. Hands-on experienced in implementation and troubleshooting of BGP, OSPF, IPV4 and Ethernet Protocols.
  7. Managed various VLANs, IP addressing for various subnets, VLAN Trunking between various ASW.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Network Systems


Sr. Network Support Engineer Resume

Summary : Desires to work in a team-oriented environment on new or legacy software with concentration on planning, performing, managing and supporting applications.

Skills : LINUX Certified Administrator, UNIX Administration, Brocade Storage Area Network Administration.

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Description :

  1. Researched and recommended network hardware and software solutions to clients.
  2. Provided hardware, software, and desktop support to network infrastructure upgrades or implementations.
  3. Troubleshoot, determined and implement corrective measures for all local and wide area network issues.
  4. Built or upgraded network workstations and servers.
  5. Installed and configured supplemental operating systems services (IIS, Proxy, DHCP, and WINS).
  6. Maintained and updated documentation of all network systems and configurations.
  7. Researched, executed and documented software license compliance.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Master's Of Science


Jr. Network Support Engineer Resume

Summary : Dedicated Network Security professional with several years of experience. Focused on providing secure networks for Enterprise & Ecommerce Networks. Committed to meeting SLA agreements & info security compliance requirements by designing, building, supporting accordingly.

Skills : Java, Linux, HTML, PHP.

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Description :

  1. Supported technical assistance center responding to customer network outages.
  2. Used protocol analyzer to interpret layer 2 and layer 3 messages to isolate and correct troubles.
  3. Interfaced with equipment vendors to ensure inter- operability.
  4. Installed Madge Access Switch at customer premise.
  5. Turned up network circuits with carriers, including ISDN (PRI & BRI) & T1 circuits for voice, video & data.
  6. Setup inverse multiplexer (imux) to make 384k video conference calls over the public switched network.
  7. Built trunk groups and dial plans for customer's applications.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Telecommunications

Network Support Engineer III Resume

Objective : Essentially a problem-solver and a team player who aims at contributing passion and skills in an exigent and dynamic corporate environment that allows an opportunity for growth whilst also achieving the organizational goals.

Skills : Provided support to IT hardware, software networks.

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Description :

  1. Configured and maintaining Cisco 7200, 4400, 5000 and 6500 platforms.
  2. Troubleshoot connectivity issues involving VLAN's, OSPF, QoS etc.
  3. Supported, monitored and managed the IP network.
  4. Performance monitored of various applications and web servers to maintain quality of service and network stability.
  5. Maintained core switches, creating VLAN's and configuring VTP.
  6. Designed IP Addressing schemes, VLAN tables and Switch port assignments, Trunking and Ether-channel implementation.
  7. Gained hands on experience with VLSM, STP, VTP, VLAN Trunking.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Networking Technology

Network Support Engineer II Resume

Objective : Over 2 years experience in Network Support Engineer(IDQ) Extensive experience with Data Extraction, Transformation, and Loading (ETL) from Multiple Sources.

Skills : C, Java, System Verilog, SoC, VLSI, Verilog, Python, Algorithms, Networks, SQL.

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Description :

  1. Analyzed and designed server and storage systems.
  2. Maintained Wide Area Networks (WAN) Optimize LAN by monitoring applications in a real-time environment.
  3. Performed key role in providing engineering support on call to the clients in the US.
  4. Assisted in upgrading workstation and printers etc.
  5. Involved in sales for tech support services for out-of-warranty Cisco products.
  6. Installed, Configured, and Maintained Microsoft networks.
  7. Designed and upgraded network infrastructures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
IT

Network Support Engineer I Resume

Summary : Over 8 years of extensive hands-on experience in IP network integration, deployment and troubleshooting. Hands-on configuration and experience in setting up Cisco routers to perform functions at the Access, Distribution, and Core layers.

Skills : Nortel Real Time Networking NCTS, Nortel Passport Certified NNCSS, Structured Cable And Wiring, Frame Relay Routing, ATM Routing, TCP/IP, Unix.

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Description :

  1. Ensured that proper procedures were followed and assisted if necessary.
  2. Product lines supported were GSM, GPRS/ UMTS and briefly support CDMA Passport related components.
  3. Approved work orders and scheduled work assignments.
  4. Generated trouble tickets for internal customers and performed remedial action.
  5. Assisted upper level support groups for gathering trace data for design analysis.
  6. Developed root cause analysis for product deficiencies.
  7. Performed document update requests that ensured work procedures were kept current.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Liberal Arts

Network Support Engineer/Technician Resume

Summary : 5+ Years' Experience in Networking, including hands-on experience in IP network design providing network support, installation and analysis. Expert level knowledge of troubleshooting, implementing, optimizing and testing of static and dynamic routing protocols.

Skills : Routing: Static Routing, RIPv1, RIPv2, RIPnG, IGRP,.

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Description :

  1. Designed, validated and implemented LAN, WAN & WLAN structure to suite client's need.
  2. Performed troubleshooting and monitored routing protocols such as OSPF, EIGRP & BGP.
  3. Experienced with Checkpoint Firewall policy provisioning.
  4. Configured and troubleshoot OSPF and EIGRP.
  5. Active Directory user's management and planning for authoritative and non-authoritative restore.
  6. Experienced with protocols such as Frame Relay, IEEE 802.11 and VLAN, OSPF and BGP, DNS, DHCP.
  7. Worked on various scanning and Sniffing tools like Ethereal.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
IT

Network Support Engineer Resume

Objective : Over 5 years of working experience with Cisco products. Experienced in large-scale enterprise network maintenance and migration with expertise in designing planning, and testing of enterprise LAN/WAN products and protocols.

Skills : LAN, WAN, Linux, Unix.

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Description :

  1. Worked on the entire project from cabling to IP addressing assignment.
  2. Supported a wide range of products from Cisco Systems, Troubleshooting of Routers and Switches.
  3. Configured and installed of Cisco Routers and Switches.
  4. Configured and worked with Cisco Routers and Switches using protocols like RIP, EIGRP, and OSPF.
  5. Managed the Routing protocol and Encapsulation Protocol.
  6. Troubleshoot of WAN connectivity problems.
  7. Configured STP for loop prevention and VTP for Inter-VLAN Routing.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
BS In Electronics

Network Support Engineer/Consultant Resume

Summary : Interested to working in this Organization & Seeking a challenging career to utilize skills, abilities & creativity in addition to begin resourceful and flexible to the organization. Aspiring to work with a professional organization using own domain knowledge and strive to contribute best through sincere, hard and aimed +efforts, thus helping in growth of organization.

Skills : Network Tech, Network Administrator.

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Description :

  1. Provided technical support to approximately 200 users both remotely or onsite on both PC and MAC.
  2. Troubleshoot various models of network printers remotely.
  3. Created and troubleshoot Active Directory accounts and assign to appropriate organizational unit.
  4. Used ticket system to track status or each work load.
  5. Performed weekly and monthly maintenance onto servers.
  6. Provided email configuration on Android, Blackberry, and IPhone.
  7. Managed Blackberry user accounts with BES server.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Science

Network Support Engineer/Specialist Resume

Summary : Over 6 years of professional experience in Network engineering with Cisco Certifications, performing Network analysis, design, Implementing, capacity planning with a focus on performance tuning and support of large Networks.

Skills : IT Engineer, IT Specialist.

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Description :

  1. Replaced outdated Cisco switches & routers in existing data centers & installing new Cisco switches & routers.
  2. Responsible for layer 2 security which was implemented using a dedicated VLAN ID for all trunk ports, setting user ports to non-TRUNKING, deployed port security when possible for user ports.
  3. Migrated from 2500 series Routers to 2600 series.
  4. Configured & maintened of Cisco 2600 series routers with OSPF protocols.
  5. Configured and implemented various protocols on 2800 series router for efficient performance of network.
  6. Upgraded the network by translating protocols like EIGRP to OSPF.
  7. Redistributed from RIP to OSPF and vice versa by implementing Hub and Spoke topology with a Frame Relay Switch.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
IT

Network Support Engineer/Administrator Resume

Summary : An analytical and results-driven information technology professional with comprehensive technical expertise in network engineering, hardware/software installation. Extensive background in network integration with web/application servers and desktop applications.

Skills : Bridges, Routers, Switches, and other peripheral devices.

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Description :

  1. Analyzed enterprise campus architecture and implemented VLANs, spanning tree, inter-VLANs routing, high availability, redundancy, and security in campus networks.
  2. Utilized Ghost/Cloning software to image over 400 PCs.
  3. Set up and maintained wireless network for student group.
  4. Diagnosed issues and made software/setting adjustments as necessary, including reconfiguring network devices with faulty operating systems.
  5. Achieved over 80% network issue resolution and high customer satisfaction rating.
  6. Saved 30% in equipment and maintenance costs by optimizing networking devices to reduce inventory needed.
  7. Maintained 95% or greater "up-and-running" efficiency for all network devices, terminals, and PCs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Network Systems

IT Network Support Engineer Resume

Objective : Certified Professional in Routing and Switching (CCNA) seeking a varied role that will allow to consolidate both educational and professional background, expand knowledge and provide opportunities for personal and professional growth in the field of networking technology.

Skills : LAN, Network Tech, IT Engineer.

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Description :

  1. Supported enterprise network consisting of two redundant Data Centers that facilitates connectivity over 5,000 client workstations.
  2. Supported corporate network consisting of over 800 users across 10 domestic and 9 international offices.
  3. Supported client facing network with over 2000 clients worldwide.
  4. Documented network topology and site configurations (includes topology diagramming with MS Visio).
  5. Successfully prioritize and complete projects and daily activities.
  6. Administered and evaluated network management/monitoring tools (What's Up Gold, Cisco ACS, Concord EHealth, Ethereal and other home grown tools) to ensure optimal performance.
  7. Communicated WAN carriers for our diverse circuits.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
IT

Network Support Engineer Resume

Summary : To obtain a Network Support Engineer position in a company where managerial, technical and customer focused skills will benefit both a prospective employer. To continue to grow technical and management skills, and obtain key certifications.

Skills : Network Admin, IT Coordinator.

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Description :

  1. Analyzed, planned, designed, and installed new personal computer systems and review, monitor, and upgrade existing personal computer systems.
  2. Recommended the purchase of software or hardware to meet user needs.
  3. Installed new, and maintain existing hardware and software.
  4. Analyzed business needs and new technology and make recommendations.
  5. Investigated hardware problems and perform system hardware and communication connection repairs.
  6. Configured and maintained the San Diego-based LAN servers and workstations.
  7. Worked with multiple hardware and software platforms at an intermediate level.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
IT

Lead Network Support Engineer Resume

Summary : Over a year and a half of experience in design, development, implementation, troubleshooting, and maintenance of complex network systems Expertise in IP Sub-netting and worked on design and allocation of various classes of IP Addresses.

Skills : Help Desk Support, IT Tech.

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Description :

  1. Maintained and Troubleshooting LAN connectivity problems using Ping, Traceroute.
  2. Managed the IP address space using subnets and variable-length subnet masks (VLSM) Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
  3. Worked along with the team in ticketing issues.
  4. Assisted in troubleshooting LAN & WAN connectivity and hardware issues in the network of 10000 hosts.
  5. Studied and analyzed client requirements to provide solutions for network design, configuration, administration, and security.
  6. Experienced with configuring BGP, OSPF on 7609 routers.
  7. Maintained redundancy on Cisco 2600, 2800, and 3600 routers with HSRP.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelors In Technology

Network Support Engineer/Executive Resume

Summary : Over 8+ years of experience in network engineering, designing, integration, deploying, maintaining, and supporting a broad range of LAN/WAN communication systems and troubleshooting LAN, WAN, MPLS in the branch, campus, and Datacenter environments.

Skills : Network Engineer, Network Admin.

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Description :

  1. Assisted in troubleshooting LAN connectivity and hardware issues in the network.
  2. Involved in troubleshooting IP addressing issues and Updating IOS images using TFTP.
  3. Managed the IP address space using subnets and variable-length subnet masks (VLSM) Interacted with support services to reduce the downtime on leased lines.
  4. Monitored performance of network and servers to identify potential problems and bottlenecks.
  5. Performed RIP & OSPF routing protocol administration.
  6. Troubleshoot problems on a day-to-day basis and provide solutions to fix them.
  7. Maintained and Troubleshooting connectivity problems using Ping, Trace route.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Telecommunication

Associate Network Support Engineer Resume

Objective : Highly adaptable with the ability to multi-task while ensuring a positive attitude in high-paced environments. Eager to learn new skills and take on additional responsibilities.

Skills : Operating Systems Windows /XP/Vista/7Server 2003/2008, Linux Fedora/Ubuntu Networking Cisco Routers And Switches, VPN, ACS, And Cisco PIX.

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Description :

  1. Designed, monitored, and maintained computer networks.
  2. Upgraded and expanded computer network system.
  3. Provided estimating the cost of materials and labor to have SIP Trunking.
  4. Configured networks, remote access systems, computers, and periphery equipment including faxes, copiers, scanners, and printers into one system.
  5. Monitored system performance to ensure that demands were being met.
  6. Installed and configured NetGear RP114 Cable DSL, NetGear 48 port switch, Cisco AIR-AP1242AG, and Motorola Netopia 3346N-ENT Broadband Router.
  7. Installed upgraded software Norton 360 Antivirus, QuickBooks, and UPS WorldShip for the network.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Information Systems

Network Support Engineer Resume

Summary : To attain a challenging Network Support Engineer position in networking where can utilize technical skills and experience to make a positive contribution within the organization.

Skills : Microsoft Office, Excel, Engineer.

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Description :

  1. Tested computers and ensuring that computer systems are functioning properly.
  2. Physical setting up of computers and software system installation for various computer applications and programs.
  3. Provided specifications of the systems and equipment as required.
  4. Identified and solved any problem that affects computer/operating systems performance.
  5. Installed and upgraded computer peripheral devices such as photocopiers, printers, scanners, and modems.
  6. Networked and connected computers within the same organization to enhance communication.
  7. Trained and oriented employees with computer system hardware and software.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
MS In Computer

Network Support Engineer II Resume

Objective : Result-oriented Network Security Consultant with more than 8 years experience and rigorous experience in assignments entailing setup & smooth functioning of Corporate Networks.

Skills : Routing, Switching, Security, Load balancer, Cloud Computing.

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Description :

  1. Created firewall rules on Palo Alto Panorama for a complex network infrastructure.
  2. Configured and Administrated Palo Alto Firewalls.
  3. Migrated and implemented new ACL solutions with Cisco ASA Firewall series 5505, 5510, 5540 series.
  4. Performed code upgrade on the Cisco firewalls.
  5. Troubleshoot access issues on Palo Alto for multiple customer locations.
  6. Firewall rule set changes as per client requirements.
  7. Upgraded multiple firewalls and Network devices under a planned maintenance window.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Electrical

Network Support Engineer Resume

Objective : Results-driven IT professional with an extensive understanding of the administration and support of Information Systems with 4 years of professional work experience. Strong hands-on technical knowledge in electronics, LAN/WAN network systems, database, and systems administration.

Skills : IT Support Engineer, IT Specialist.

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Description :

  1. Implemented and troubleshoot Site to Site as well as Remote Access VPNs using Cisco ASA firewalls.
  2. Maintained off-site storage necessary for recovery processes.
  3. Upgraded/migrated windows server software and exchange.
  4. Supported and led the implementation of Facebook's production network infrastructure in the datacenter.
  5. Performed hands-on troubleshooting and repair of network hardware, software, and network circuits.
  6. Performed network maintenance including hardware and software upgrades, migrations, decommissioning, and capacity upgrades.
  7. Managed and updated work assignments through our internal task tools and repair ticketing systems.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      IT